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Hotel Jeanne d'Arc

4.0 star property

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Photo gallery for Hotel Jeanne d'Arc

Front of property
Bar (on property)
Reception
Twin Room, Mountain View | Individually decorated, individually furnished, desk, iron/ironing board
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Bar

Explore the area

View in a map
1 Rue Alsace Lorraine, Lourdes, Hautes-Pyrenees, 65100
  • Place, Basilica of St. Pius X
    ‪3 min walk‬
  • Place, Basilica of Our Lady of the Rosary
    ‪5 min walk‬
  • Place, Basilica of the Immaculate Conception
    ‪6 min walk‬
  • Airport, Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Double Room, Mountain View

Double Room, Mountain View | Individually decorated, individually furnished, desk, iron/ironing board

Double Room, Mountain View

  • Mountain view
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double Room

Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Double Room

  • Mountain view
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room, Courtyard View

Twin Room, Courtyard View | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room, Courtyard View

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Twin Room, Mountain View

Twin Room, Mountain View | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room, Mountain View

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Courtyard View

Double Room, Courtyard View | Individually decorated, individually furnished, desk, iron/ironing board

Double Room, Courtyard View

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Triple Room, 3 Twin Beds, Courtyard View

Triple Room, 3 Twin Beds, Courtyard View | Individually decorated, individually furnished, desk, iron/ironing board

Triple Room, 3 Twin Beds, Courtyard View

  • 269 sq ft
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Junior Suite

Junior Suite | Individually decorated, individually furnished, desk, iron/ironing board

Junior Suite

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Suite, 2 Bedrooms, Mountain View

Family Suite, 2 Bedrooms, Mountain View | Individually decorated, individually furnished, desk, iron/ironing board

Family Suite, 2 Bedrooms, Mountain View

  • Mountain view
  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Individually decorated, individually furnished, desk, iron/ironing board

Triple Room, Non Smoking

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Twin Room

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

About the neighborhood

Lourdes

Porte St-Joseph is within a 5-minute walk of Hotel Jeanne d'Arc while other popular sites like Basilica of St. Pius X are within a 15-minute stroll. This 205-room, 4-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a terrace.

What's nearby

  • Basilica of St. Pius X - 3 min walk - 0.2 miles
  • Porte St-Joseph - 3 min walk - 0.2 miles
  • Basilica of Our Lady of the Rosary - 5 min walk - 0.3 miles
  • Basilica of the Immaculate Conception - 6 min walk - 0.4 miles
  • Massabielle Grotto - 6 min walk - 0.4 miles

Getting around

  • Lourdes Station - 18 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 24 min drive

Restaurants

  • ‪Hotel Gallia et LondreS - ‬3 min walk
  • ‪Café Royal - ‬4 min walk
  • ‪New Orleans Café - ‬3 min walk
  • ‪Asian Delices - ‬3 min walk
  • ‪Amalfi Coast Pizzeria - ‬5 min walk

About this property

Hotel Jeanne d'Arc

At Hotel Jeanne d'Arc, guests have access to free WiFi in public areas and a terrace. Self parking is offered for EUR 20 per night. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry.
Guests can expect to find free WiFi. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Coffee makers, desks, and wardrobes or closets are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily self-serve breakfast available 8:00 AM to 10:00 AM for a fee: EUR 12 to 12 per person
  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), private entrance

Pets

  • This property welcomes pets for free
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for self-serve breakfast: approximately EUR 12 to 12 per person
  • Self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-9:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Jeanne d'Arc Lourdes
Jeanne d'Arc Lourdes
Hotel Jeanne d Arc
Hotel Jeanne d'Arc Hotel
Hotel Jeanne d'Arc Lourdes
Hotel Jeanne d'Arc Hotel Lourdes

Frequently asked questions

Is a free cancellation option available at Hotel Jeanne d'Arc?

Hotel Jeanne d'Arc provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Jeanne d'Arc?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at Hotel Jeanne d'Arc on May 6, 2026 start from $112, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Hotel Jeanne d'Arc?

This hotel in Lourdes is within a 10-minute walk of Basilica of Our Lady of the Rosary, Basilica of the Immaculate Conception, and Sanctuary of Our Lady of Lourdes. You'll also find Massabielle Grotto and Porte St-Joseph less than a mile away.

Is parking available on site at Hotel Jeanne d'Arc?

Yes, parking is offered for EUR 20 per night. Wheelchair-accessible parking is also available for guests.

Does Hotel Jeanne d'Arc include a casino?

No, Hotel Jeanne d'Arc doesn't have a casino.

Is there an indoor pool at Hotel Jeanne d'Arc?

No, there is no indoor pool at this hotel.

Is Hotel Jeanne d'Arc good for couples?

Couples staying at this hotel will appreciate amenities like a deep soaking bathtub as well as a bar/lounge and a terrace.

Does Hotel Jeanne d'Arc have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Jeanne d'Arc feature a restaurant that includes a breakfast menu?

Hotel Jeanne d'Arc offers self-serve breakfast each morning for a surcharge though there is no restaurant.

Does Hotel Jeanne d'Arc allow pets to stay for free?

Yes, pets stay free at Hotel Jeanne d'Arc.

Does Hotel Jeanne d'Arc have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Jeanne d'Arc?

The closest major airport to Hotel Jeanne d'Arc is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is 11.3 mi away (24 minutes by car). Another top airport is Pau (PUF-Pau - Pyrenees), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Hotel Jeanne d'Arc?

No, there aren't any guestrooms with balconies at Hotel Jeanne d'Arc.

Hotel Jeanne d'Arc Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 18 reviews
Rating 8 - Good. 6 out of 18 reviews
Rating 6 - Okay. 2 out of 18 reviews
Rating 4 - Poor. 2 out of 18 reviews
Rating 2 - Terrible. 1 out of 18 reviews

8.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rejane

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel is old and beat up. There is better options around.
Stayed 3 nights in Sep 2025

10/10 Excellent

Brett

Stayed 2 nights in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located, great staff, and a vibrant Catholic clientelle made the place super special. Many thanks to Cathy on the front desk
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Directions led to the summer entrance instead of winter entrance, Fecal matter marks in the toilet, hair on the bathroom floor, holes in the bed sheets, furniture very cheap and needing replaced, the shower had mold all around the caulking. But, the view to the river was good with a balcony. I asked to be moved to another room because it was not sufficiently cleaned. I was moved to a room with no balcony. This second room also had hair on the towels and bathroom floor. I took pictures to show the lady who checked me into the room again. Nothing was done about it. The tv remote was covered in dust and dust bunnies in the corners of the room and floor. I did not extend my stay and moved to another hotel the next evening. This must be an entirely different hotel in the summer, because there is NO WAY this is a four star hotel stay.
Stayed 1 night in Nov 2018

8/10 Good

Sarah

Liked: Staff & service, room comfort

Off Season

We went in November not knowing that mostly everything closes on October 31. The staff was very nice and the location of the hotel is wonderful. Even though we had to go through the bar/restaurant to enter it was ok. Their dinner is wonderful, not to fond of the breakfast.
Stayed 2 nights in Nov 2018

8/10 Good

Steven

Liked: Cleanliness, staff & service

Hotel Jeanne d’Arc

Hotel location was very good for walking to local attractions and dining options and the staff was very helpful and friendly. Property was a bit worn but serviceable. Parking was convenient.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean, gorgeous view of mountains! Loved it!
Stayed 1 night in Jul 2018

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great locTion

The staff very very attentive and nice. Small room with a great view and very clean
Stayed 1 night in Jun 2018

6/10 Okay

manu

Liked: Cleanliness, staff & service, room comfort
we were in a part of the hotel that to get warm water we had to wait 15 minutes.the staff was friendly.
Stayed 1 night in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff of hotel is very helpful and polite. It’s highly recommended, the WiFi was strong.
Stayed 1 night in Dec 2017

8/10 Good

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
personnel très disponibles et aimables, commerce proche, établissement très calme
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019

8/10 Good

JoseAnt, Barcelona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bien situado

El hotel está muy bien conservado y limpieza excelente. En pleno centro aunque eso hace que siempre haya más ruido por la calle, que aunque no es principal tiene una gran afluència de personas
Stayed 3 nights in Aug 2018

4/10 Poor

Didier

Liked: Staff & service
Mauvaise insonorisation, petit déjeuner médiocre, pas digne d'un 4 étoile.
Stayed 2 nights in Aug 2018

10/10 Excellent

guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No sé el motivo aún, nos dieron dos habitaciones, una triple (que era lo solicitado) y una de matrimonio. Estaban comunicadas entre ellas, con sus respectivos cuartos de baño, etc. Muy bien. Precios de los desayunos caros. Al lado, cualquier bar, mucho más económico.

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