We stay at this resort about 3-4 times a year. LOVE the location. They had COVID test available at the hotel. Super easy just setup appt when you checkin. We went at our time they were ready for us with no line or waiting. It cost $23 per person but the hotel gives you a $20 voucher to use at the hotel food, drinks, anything!! We are going back in October!
The food service at the Roof Cafe and a waitress told me tips have to be in cash.
I like the location
Low water pressure, high pressure to attend the timeshare meeting. Rooms just ok but certainly overpriced, though it is nice being on the marina. Restaurant food is not quite mediocre..... at best. Restaurant service is absolutely terrible. Waited nearly 20 minutes for our drinks. Then finally brought only my wife's drink. Reminded them to bring mine. 15 minutes later, the drink came which I no longer wanted. We then asked for the check. Didn't come. After 15 minutes, I got up and informed the staff I was leaving and didn't want to pay for anything since the food wasn't good, my drink never came. They finally brought the check and the check included 2 mojitos (the drink I had ordered originally). I then sent the check back and after waiting another 10 minutes and not getting the revised check, I again told the staff I was leaving and wasn't going to pay for anything. During all of the above, I never received a single apology or any kind of indication that anyone cared about our horrible experience. The manager came over and said she'd take my wife's drink, my "2 mojitos" and 2 small bottles of water off the bill but that we had to pay for the guacamole and calamari. I paid it to keep the peace and get on with our day. Again, not one display from the manager of any remorse or responsibility. I will never stay at Tesoro again.
Staff is excellent,covid test given on property,fast results,great location,with great views of the marina
We stay here all the time. We love it. Great location to walk anywhere!
I'm sure the particular room had a lot to do with it, but I liked it better than the Sandos resort we stayed at for the majority of the week.
No hot water. Room was up a flight of stairs. My walk-in closet at home is bigger.
The location of Tesoro is awesome it is located in the heart of town and at tye marina..The staff is friendly and wirk hard to keep it clean..
Close to marina and fishing Close to town and shopping
Great location. Older hotel but more than adequate.
Great service.
This place is close to everything including guy standing 15 ft apart asking if you want to buy jewelry fishing trips or timeshares
The staff was very friendly and helpful,They were always cleaning.. The property was in a great location to walk to town are the marina..
I found cockroaches in my mini bar area and the shower floor had mold growing.
Water in hot top is cold room temperatures. Heater in room are the same. Cold shower room temp sometimes. Rude most of the staff....
Located in Cabo San Lucas Centro within a short walk of Marina Cabo San Lucas, Tesoro Los Cabos is within a mile (2 km) of other popular sights such as The Arch. This 3.5-star hotel has 253 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an outdoor pool. It's connected to the convention center in central Cabo San Lucas and also close to Lover's Beach and Land's End.
This hotel is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7:00 AM to noon.
All 253 rooms provide coffee makers, ceiling fans, and laptop-compatible safes. Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include phones and ironing boards.
Guests of Tesoro Los Cabos enjoy a full-service spa, an outdoor pool, and a health club. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 24 per person one-way. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a rooftop terrace, free WiFi in public areas, and conference space.
We stay at this resort about 3-4 times a year. LOVE the location. They had COVID test available at the hotel. Super easy just setup appt when you checkin. We went at our time they were ready for us with no line or waiting. It cost $23 per person but the hotel gives you a $20 voucher to use at the hotel food, drinks, anything!! We are going back in October!
The food service at the Roof Cafe and a waitress told me tips have to be in cash.
Dear valued guest thank you for your preference. We apologize for any inconvenience during your stay. We remain at your service. Cordially Javier Flores Lucas.
I like the location
Dear valued guest thank you for choosing Tesoro Los Cabos. We look forward to your next stay. Sincerely Javier Flores Lucas.
Low water pressure, high pressure to attend the timeshare meeting. Rooms just ok but certainly overpriced, though it is nice being on the marina. Restaurant food is not quite mediocre..... at best. Restaurant service is absolutely terrible. Waited nearly 20 minutes for our drinks. Then finally brought only my wife's drink. Reminded them to bring mine. 15 minutes later, the drink came which I no longer wanted. We then asked for the check. Didn't come. After 15 minutes, I got up and informed the staff I was leaving and didn't want to pay for anything since the food wasn't good, my drink never came. They finally brought the check and the check included 2 mojitos (the drink I had ordered originally). I then sent the check back and after waiting another 10 minutes and not getting the revised check, I again told the staff I was leaving and wasn't going to pay for anything. During all of the above, I never received a single apology or any kind of indication that anyone cared about our horrible experience. The manager came over and said she'd take my wife's drink, my "2 mojitos" and 2 small bottles of water off the bill but that we had to pay for the guacamole and calamari. I paid it to keep the peace and get on with our day. Again, not one display from the manager of any remorse or responsibility. I will never stay at Tesoro again.
Dear valued guest we would like to sincerely apologize for your disappointment. Our guest´s opinion is always extremely important for us and we appreciate all the suggestions, you can be sure we will take them to improve and become a better place for you and other travelers. We hope to have the honor of your visit once again to provide you with an even better experience and make it up to you. Sincerely Javier Flores Lucas.
Staff is excellent,covid test given on property,fast results,great location,with great views of the marina
Dear valued guest thank you so much for your comments. We love to hear that you had an amazing time with us. We hope you visit us again soon. Sincerely Javier Flores Lucas.
Dear valued guest thank you very much for choosing Tesoro Los Cabos. We hope to see you back soon. Sincerely Javier Flores Lucas.
Dear Thang thank you very much for your preference. Tesoro Los Cabos awaits your return. Sincerely Javier Flores Lucas.
We stay here all the time. We love it. Great location to walk anywhere!
Dear valued guest thank you very much for your preference and loyalty. We will be more than glad to see you in your next visit to Tesoro Los Cabos.
I'm sure the particular room had a lot to do with it, but I liked it better than the Sandos resort we stayed at for the majority of the week.
Dear valued guest thank you for your 5-star review. We look forward to your next stay at Tesoro Los Cabos. Sincerely Javier Flores Lucas.
No hot water. Room was up a flight of stairs. My walk-in closet at home is bigger.
We greatly appreciate you for taking the time to share your experience. Our commitment is to provide you an exceptional customer satisfaction and we apologize if this was not the case. Please let us know when you plan your next visit two weeks before to provide you with an even better experience. Warm Regards. Javier Flores Lucas.
Dear valued guest thank you so much for your comments. We love to hear that you had an amazing time with us. Thank you so much for considering to visit us again. It would be our pleasure to serve you. Sincerely Javier Flores Lucas, Room Division Manager.