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Recent guest reviews

Enjoyed a restful stay while driving back to LA from La Paz. Our rooms were comfortable and clean. We had a quick check in, complimentary drink and restful night. Good deal!

THE STAFF WAS VERY HELPFUL. AND THE PLACE IS VERY CLEAN.

The staff is very friendly! Rooms were spotless, beds comfortable. It is very nice haveing yhe mimi mart attached to the hotel....pool and hot tub were very well maintained! Would definitely stay again!

Would never go back there again. Staff, for the most part, were all very kind and helpful, however, this hotel is primarily used for employees of a larger, new resort that is being built about 20 minutes away. They work hard on pushing sales of the newer resort. Very few people staying in this hotel are not their employees, perhaps that's why the rooms are very outdated and limited amenities. We only had two towels in our room (while there were 4 of us), it took us two days to get extra towels and had to ask multiple people. The town of Loreto, however, is Awesome!!!!!

THE HOTEL HAD NO WATER FOR AN EXTENDED PERIOD OF TIME.The hotel could have done a better job at communicating the problem.. The hotel new in advance of the water situation, however did nothing to warn paid costumers in advance.. I would have stayed elsewhere.

Nice clean room and amenities were sufficient. no wash clothes . TV had English channels which was a plus A/C was excellent. The view was different with everything facing the court yard pool area. The sliding glass door faced the walk way so really no privacy and only a small kitchen window to look out over the city/bay. Staff was excellent and spoke English very well. Very accommodating. There was no brochures or literature about sight seeing etc.

The person at the front counter was very helpful and friendly.

our stay this time was not as good as last time. the front desk had a bad attitude when I was checking in. he made me feel like I was bothering him because I checked in very late that night. they also did not have any TV remote for our room.

Overwhelming smell of cleaning solutions on first arrival. Door to neighbor allowed noise to penetrate but they did get to bed at a reasonable hour. Sliding glass doors were a little tricky to lock and unlock. Be aware that the ATM in the adjacent store did NOT work for us. The concierge told me to call my bank and got me really worried. She also said when I asked if there was a nearby bank, that all the banks were closed (It was about 2:30 pm.) What I hope she will say to the next folks who have our problem is to try the Bank Azteca (first left after the Supermercado) It was open til 8:00 in the evening. Our debit cards worked just fine there. Busy end of town but an easy walk to center and to the ocean. Bus terminal is right across the street. Oh, she also told us that the bus to San Ignacio would probably take about 8 hours. It didn't, it took 5 hours, which is what it had said online. Bed was hard and so were the pillows, a mattress topper would have been nice. But very reasonable price and front desk was very helpful in contacting the boat tour people we had booked a tour with.

It's the first big hotel in town. Has a market inside, and an ATM. The facility's are clean and it looks like an oasis inside by the pool area. Folks that stay here seem friendly. Our room was clean and cute. Had a kitchenette. The bed was hard and pillows lumpy, but useable. There are only t.v. Channels in Spanish, but we are in Mexico!! It is in town, so it's not in the cutest area, but people of Loreto are friendly, and the hotel security seemed to be good. Can walk to all the shops and restaurants and Beach. Would stay again esp for the price.

Had a studio with connecting door. Could hear everything the neighbors did. Great hotel otherwise. Had a rental car which would be essential as it is out of downtown a ways.

We booked two weeks in Loreto. The first week was at the Santa Fe. I wasn't sure how it would be, because the price was so reasonable. It was a great place! Twin beds, stove and fridge. Clean and neat. Pool was warm but that was about the only draw back. You could stay here for 3 weeks compared to what it would cost at La Mision. It's a walk to the beach, but an outstanding find.

The location was convenient. The rooms were comfortable and equipped with a kitchenette. We had complementary fruit in our rooms.

Staff incredible, room spotlessly cleaned. Quiet and comfortable.

Plastic shower floor was buckling while showering and cracked during shower, water escaping to bathroom floor. Our room had kitchenette with 2 plates, 2 coffee cups (no coffee maker), 1 bowl, 2 forks, 1 spoon. Staff very helpful- front desk clerk did find a coffee maker for us after searching several rooms and other staff found another bowl and spoon. Beds comfortable, towels decent quality. Beautiful courtyard with pool.

all rooms face the pool , on the ground floor you have no privecy... rooms are quiet but people walking by can look in your room if you do not keep your drape closed at all times..

Put into smaller room than we paid for.I should receive a refund for the difference in room size.

Av Salvatierra Esq Ebanista Col Obrera Loreto BCS

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Concierge services

Hotel Santa Fe Loreto by Villa Group places you within a mile (2 km) of Museum of Missions and Our Lady of Loreto Mission. This 116-room, 3.5-star aparthotel has a restaurant, an outdoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at Casa Mía, the aparthotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 11:30 AM.


Rooms

Each apartment is air-conditioned and features a kitchenette and space to spread out with a dining area and a sitting area. A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and a safe.


Property features

Guests of Hotel Santa Fe Loreto by Villa Group have access to an outdoor pool, a children's pool, and a spa tub. The 24-hour front desk has multilingual staff ready to assist with luggage storage and tours/tickets. Other amenities at this family-friendly aparthotel include free WiFi in public areas, a meeting room, and a free grocery shopping service.

Room options

Three Bedroom Penthouse

1 King Bed, 1 Queen Bed and 2 Double Beds | Sleeps 8

Two Bedroom Suite

2 Queen Beds | Sleeps 4

Studio

1 Double Bed | Sleeps 2

Family Studio

2 Double Beds | Sleeps 4

Guest reviews for Hotel Santa Fe Loreto by Villa Group

Everyone (18) Couples (4) Business (2) Family (4) Other (1)
5
Family Family

Enjoyed a restful stay while driving back to LA from La Paz. Our rooms were comfortable and clean. We had a quick check in, complimentary drink and restful night. Good deal!

By , from Wilmington, CA on Nov 26, 2020

Review comment responded on Nov 27, 2020

Dear Cecilia, We greatly appreciate your comments and hope to host you again soon. Best regards.

5
Friends

THE STAFF WAS VERY HELPFUL. AND THE PLACE IS VERY CLEAN.

By , from RIVERSIDE CALI. on Aug 23, 2020

Review comment responded on Aug 24, 2020

Dear Jim, We greatly appreciate your comments and hope to host you again soon. Bet regards.

4
Partner Couples

The staff is very friendly! Rooms were spotless, beds comfortable. It is very nice haveing yhe mimi mart attached to the hotel....pool and hot tub were very well maintained! Would definitely stay again!

By , from Polson on Feb 29, 2020

Review comment responded on Feb 29, 2020

Dear Tami, We greatly appreciate your comments, We hope to host you again in a near future. Kind regards.

2
Family Partner Couples Family with small children

Would never go back there again. Staff, for the most part, were all very kind and helpful, however, this hotel is primarily used for employees of a larger, new resort that is being built about 20 minutes away. They work hard on pushing sales of the newer resort. Very few people staying in this hotel are not their employees, perhaps that's why the rooms are very outdated and limited amenities. We only had two towels in our room (while there were 4 of us), it took us two days to get extra towels and had to ask multiple people. The town of Loreto, however, is Awesome!!!!!

By on Aug 5, 2019

Review comment responded on Sep 28, 2019

Dear Guest, We greatly appreciate your comments, they have been taken into consideration and brought to the departments involved. We are sorry for any inconvenience you may have experienced. Hope to host you again in the near future. Best regards.

4
Everyone

By on Apr 1, 2019

Review comment responded on Apr 3, 2019

Dear guest, Thank you for staying with us and for your good rate. Best,

4
Everyone

By on Jan 12, 2019

Review comment responded on Jan 16, 2019

Thank you for rate your stay with us dear guest. Hope you can give us another opportunity to have you and serve you as you expect. Kind regards, Mariana Frias Sales Manager Hotel Santa Fe Loreto by The Villa Group

3
Family

THE HOTEL HAD NO WATER FOR AN EXTENDED PERIOD OF TIME.The hotel could have done a better job at communicating the problem.. The hotel new in advance of the water situation, however did nothing to warn paid costumers in advance.. I would have stayed elsewhere.

By , from TEMECULA CALIF. on Dec 31, 2018

Review comment responded on Jan 9, 2019

Dear David, I am so sorry to read that you had all these issues with us, we will definitely going to work in our areas of opportunity, hope we would have another opportunity to serve you and improve your impression about us. Kind regards, Mariana Frias Sales Manager

4
Everyone

Nice clean room and amenities were sufficient. no wash clothes . TV had English channels which was a plus A/C was excellent. The view was different with everything facing the court yard pool area. The sliding glass door faced the walk way so really no privacy and only a small kitchen window to look out over the city/bay. Staff was excellent and spoke English very well. Very accommodating. There was no brochures or literature about sight seeing etc.

By , from California on Oct 21, 2018

Review comment responded on Oct 23, 2018

Dear guest thank you very much for sharing your comments with us, your feddback is really important bause help us improve and know if our service and facilities are the best for our guest like you. We hope to see you again in the not too distant future.

4

quick stay

Everyone

The person at the front counter was very helpful and friendly.

By , from Los Angeles on Aug 24, 2018

Review comment responded on Sep 4, 2018

Hola Jack thank you very much for sharing your comments with us, your feedback is really important. We hope to see you soon here in home in the not too distant future.

4
Everyone

our stay this time was not as good as last time. the front desk had a bad attitude when I was checking in. he made me feel like I was bothering him because I checked in very late that night. they also did not have any TV remote for our room.

By , from los angeles on Jul 30, 2018

Review comment responded on Jul 30, 2018

Dear Jack thank you very much for sharing your comments with us, your feedback is really important. I sincerely apologize for the incidents you had to go through during your recent stay at Santa Fe Loreto. Indeed, the service provided is less than exemplary and is outright not acceptable. Nevertheless, we are in the constant process of improving and fine-tuning our services, through training, practice and customer feedback like yours. I mean we are working hard every single day doing the best for build experiences with our guest. We thank your candid comments and we hope you give us an opportunity to be of service to you again in the not too distant future.

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