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Palms Hotel & Retreat By Palette London Romford

3.0 star property

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Photo gallery for Palms Hotel & Retreat By Palette London Romford

Bar (on property)
Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi
Spa
Restaurant
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Free WiFi
  • Parking available
  • Business services
  • Laundry
  • Room service

Explore the area

View in a map
Southend Arterial Road, Hornchurch, England, RM11 3UJ
  • Place, Upminster Golf Club
    ‪4 min drive‬
  • Place, Whitelands Dog Walking Area
    ‪5 min drive‬
  • Place, River Thames
    ‪15 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪114 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Double Room

7.4 out of 10
Good
(18 reviews)
  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Accessible Double Room

Accessible Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Accessible Double Room

  • Garden view
  • 144 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 167 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Bridal Suite

Bridal Suite | View from room

Bridal Suite

  • Garden view
  • 166 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Garden view
  • 142 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Bridal Suite

Desk, soundproofing, iron/ironing board, free WiFi

Bridal Suite

  • Sleeps 2
  • Free WiFi

View all photos for Executive Double Room

Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Hornchurch

Located in Emerson Park, Palms Hotel & Retreat By Palette London Romford is within a few miles (5 km) of sights such as The Picture Frame Gallery and Romford Market. This 3-star hotel has 138 rooms and welcomes guests with a restaurant, free in-room WiFi, and a nightclub.

What's nearby

  • Upminster Golf Club - 4 min drive - 2.3 miles
  • Whitelands Dog Walking Area - 5 min drive - 1.3 miles
  • Lakeside Shopping Centre - 14 min drive - 11.1 miles
  • River Thames - 15 min drive - 11.5 miles
  • Bluewater Shopping Centre - 21 min drive - 14.3 miles

Getting around

  • Upminster Station - 4 min drive
  • Upminster Underground Station - 4 min drive
  • London City Airport (LCY) - 37 min drive

Restaurants

  • ‪Great Wall Chinese Takeaway - ‬6 min drive
  • ‪The Hop Inn - ‬6 min drive
  • ‪The Ardleigh - ‬19 min walk
  • ‪Number One - ‬6 min drive
  • ‪The New Inn - ‬5 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

Palms Hotel & Retreat By Palette London Romford offers a nightclub, meeting rooms, and conference space. Self parking is available for GBP 10 per day. The front desk is staffed 24/7 to help with concierge services, dry cleaning/laundry, and access to locker space. Additional amenities include a terrace, laundry facilities, and a banquet hall.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, hair dryers, and desks. Change of towels is available on request.

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Jul 26 - Jul 27
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • Self parking on site (GBP 10 per day)

Food and drink

  • A restaurant

Things to do

  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 270 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: GBP 10 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

What is there to do within easy reach of Palms Hotel & Retreat By Palette London Romford?

This hotel is situated in Emerson Park, close to Hainault Forest Country Park, Romford Market, and Victoria Road Stadium. The Picture Frame Gallery is also within a driving distance of 3.7 mi.

How much does it cost to stay at Palms Hotel & Retreat By Palette London Romford?

As of Jul 7, 2026, prices found for a 1-night stay for 2 adults at Palms Hotel & Retreat By Palette London Romford on Aug 2, 2026 start from $83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palms Hotel & Retreat By Palette London Romford?

Yes, parking is offered for GBP 10 per day.

Does Palms Hotel & Retreat By Palette London Romford include a casino at the property?

No, Palms Hotel & Retreat By Palette London Romford doesn't have a casino.

Is there an indoor pool at Palms Hotel & Retreat By Palette London Romford?

No, there is no indoor pool at this hotel.

Is Palms Hotel & Retreat By Palette London Romford a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant plus some guestrooms include a garden view and bathrobes.

Does Palms Hotel & Retreat By Palette London Romford have a hot tub?

No, there isn't a spa tub at this hotel.

Does Palms Hotel & Retreat By Palette London Romford have a restaurant that serves breakfast?

No, Palms Hotel & Retreat By Palette London Romford doesn't have a restaurant that serves breakfast.

Does Palms Hotel & Retreat By Palette London Romford allow pets to stay free of charge?

No, pets aren't allowed at Palms Hotel & Retreat By Palette London Romford though service animals are welcome.

Does Palms Hotel & Retreat By Palette London Romford have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Palms Hotel & Retreat By Palette London Romford?

The closest major airport to Palms Hotel & Retreat By Palette London Romford is London City Airport (LCY), which is 21.4 mi away (37 minutes by car). Another top airport is London (SEN-Southend), which is located 21.2 mi away (33-minute drive).

Are there rooms with balconies that I can book at Palms Hotel & Retreat By Palette London Romford?

No, you won't find guestrooms with balconies at Palms Hotel & Retreat By Palette London Romford.

Palms Hotel & Retreat By Palette London Romford Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 72 out of 202 reviews
Rating 8 - Good. 42 out of 202 reviews
Rating 6 - Okay. 32 out of 202 reviews
Rating 4 - Poor. 20 out of 202 reviews
Rating 2 - Terrible. 36 out of 202 reviews

8.0/10

Cleanliness

6.8/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms, clean, easy parking
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, BOKA restaurant which is attached to the hotel serves amazing food… highly recommend
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Nice clean room, polite staff and room service food was really good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, comfortable bed and the room was clean. Breakfast was nice, although limited choices available.
Stayed 1 night in Jan 2026
Verified

8/10 Good

david

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel was very clean, elegant looking, friendly staff. Site still undergoing development. Was cheaper book direct.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, staff polite as usual…
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean, comfortable spacious rooms, excellent restaurant.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed a few times.. Clean, polite and great restaurant on site
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Reception staff, clean room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
Really warm room with a comfortable large bed.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie

Great as usual
Stayed 1 night in Jan 2026
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for parking, fabulous meal in the restaurant
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, property conditions & facilities
Always good to stay at palms and would highly recommend if your travelling on business it’s beside the a127 just off of the m25
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff. Thank you
Stayed 1 night in Oct 2025
Verified

2/10 Terrible

Martin

Disliked: Cleanliness, staff & service, amenities
Just avoid this place, nothing good about it.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent, thank you
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, polite staff and the restaurant Boka on site serves amazing food. Or they provide room service if you don’t fancy leaving the room.
Stayed 1 night in Nov 2025
Verified

6/10 Okay

Anthony

Liked: Staff & service, property conditions & facilities
Poor weak shower. Lovely room. Found the bedroom door had been open all night, and did not lock after staff informed me the battery had ran out, not a good response in today’s climate Food was good but limited choice. Could not get Aircon to work room very hot.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Lovely clean hotel will stay again
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, staff friendly snd professional. Would definitely stay again abd recommend the hotel to others
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Samsud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
loved it, well priced when other hotels were charging over £200 per night
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

Thomas

Disliked: Amenities
Paid for breakfast, no breakfast was available and still awaiting refund which was promised same day.
Stayed 1 night in Feb 2026