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Palms Hotel & Retreat By Palette London Romford

3.0 star property
Hotel in Hornchurch with a full-service spa and a nightclub

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Photo gallery for Palms Hotel & Retreat By Palette London Romford

Bar (on property)
Bridal Suite | Room amenity
Front of property
Front of property
Nightclub

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Spa
  • Breakfast available
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
Southend Arterial Road, Hornchurch, England, RM11 3UJ
  • Lakeside Shopping Centre
    ‪11 min drive‬
  • ExCeL Exhibition Centre
    ‪24 min drive‬
  • O2 Arena
    ‪27 min drive‬
  • London (LCY-London City)
    ‪25 min drive‬

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Room options

View all photos for Standard Double Room

Standard Double Room | Room amenity

Standard Double Room

  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Room amenity

Standard Twin Room

  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | View from room

Executive Double Room

  • 167 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Accessible Double Room

Accessible Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Accessible Double Room

  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Bridal Suite

Bridal Suite | Room amenity

Bridal Suite

  • 166 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Hornchurch

Located in Emerson Park, Palms Hotel & Retreat By Palette London Romford is within a few miles (5 km) of sights such as Romford Golf Club and Romford Market. This 3-star hotel has 138 guestrooms and offers a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Lakeside Shopping Centre - 11 min drive - 10.7 miles
  • Bluewater Shopping Centre - 17 min drive - 13.8 miles
  • ExCeL Exhibition Centre - 24 min drive - 12.7 miles
  • Westfield Stratford City - 25 min drive - 15.5 miles
  • O2 Arena - 27 min drive - 15.2 miles

Getting around

  • Upminster Station - 4 min drive
  • Upminster Underground Station - 4 min drive
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Crispy Cod - ‬5 min drive
  • ‪The Ardleigh - ‬18 min walk
  • ‪KFC - ‬5 min drive
  • ‪The New Inn - ‬5 min drive
  • ‪Great Wall Chinese Takeaway - ‬6 min drive

About this property

Palms Hotel & Retreat By Palette London Romford

Hotel in Hornchurch with a full-service spa and a nightclub
Guests of Palms Hotel & Retreat By Palette London Romford have access to a full-service spa, a nightclub, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for GBP 100 per person one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and access to locker space. Other amenities at this spa hotel include conference space, a terrace, and laundry facilities.
32-inch TVs come with digital channels, and guests can stay connected with free WiFi. Other standard amenities include coffee makers, hair dryers, and desks. Change of towels is available on request.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is open daily.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Internet access (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: GBP 12.99 for adults and GBP 12.99 for children

Things to do

  • Full-service spa
  • Nightclub

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 270 square feet of conference space
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 12.99 for adults and GBP 12.99 for children
  • Airport shuttle fee: GBP 100 per person (one-way)
  • Airport shuttle fee per child: GBP 100 (one-way), (from 2 to 17 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Palms Hotel & Retreat By Palette London Romford Hotel
Palms Hotel & Retreat By Palette London Romford Hornchurch
Palms Hotel & Retreat By Palette London Romford Hotel Hornchurch

Frequently asked questions

What is there to do within easy reach of Palms Hotel & Retreat By Palette London Romford?

This hotel is situated in Emerson Park, close to Romford Golf Club, Romford Market, and Old MacDonalds Farm. You'll also find Victoria Road Stadium and Hopefield Animal Sanctuary nearby.

How much does it cost to stay at Palms Hotel & Retreat By Palette London Romford?

As of Jun 28, 2025, prices found for a 1-night stay for 2 adults at Palms Hotel & Retreat By Palette London Romford on Jul 7, 2025 start from $73.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Palms Hotel & Retreat By Palette London Romford?

Yes, self parking is offered for free at the hotel.

Is a spa located at Palms Hotel & Retreat By Palette London Romford?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Palms Hotel & Retreat By Palette London Romford include a casino at the property?

No, Palms Hotel & Retreat By Palette London Romford doesn't have a casino.

Is there an indoor pool at Palms Hotel & Retreat By Palette London Romford?

No, there is no indoor pool at this hotel.

Is Palms Hotel & Retreat By Palette London Romford a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a full-service spa and a nightclub plus some guestrooms include garden views.

Does Palms Hotel & Retreat By Palette London Romford have a hot tub?

No, this hotel doesn't have a spa tub.

Does Palms Hotel & Retreat By Palette London Romford have a restaurant that serves breakfast?

Palms Hotel & Retreat By Palette London Romford offers a full breakfast each morning for a surcharge though there is no restaurant.

Does Palms Hotel & Retreat By Palette London Romford allow pets to stay free of charge?

No, pets aren't allowed at Palms Hotel & Retreat By Palette London Romford though service animals are welcome.

Are there connecting rooms at Palms Hotel & Retreat By Palette London Romford?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Palms Hotel & Retreat By Palette London Romford?

The closest major airport to Palms Hotel & Retreat By Palette London Romford is London City Airport (LCY), which is 21.5 mi away (41 minutes by car). Another top airport is London (SEN-Southend), which is located 21.3 mi away (36-minute drive).

Can I book a room with a balcony at Palms Hotel & Retreat By Palette London Romford?

No, there aren't any guestrooms with balconies at Palms Hotel & Retreat By Palette London Romford.

Palms Hotel & Retreat By Palette London Romford Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 22 reviews
Rating 8 - Good. 2 out of 22 reviews
Rating 6 - Okay. 5 out of 22 reviews
Rating 4 - Poor. 2 out of 22 reviews
Rating 2 - Terrible. 4 out of 22 reviews

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

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