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Holiday Inn London - Sutton by IHG

4.0 star property
Hotel in Sutton with a full-service spa and a 24-hour health club

Choose dates to view prices

Photo gallery for Holiday Inn London - Sutton by IHG

Exterior
Indoor pool
Exterior
Exterior
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Gibson Road, Sutton, England, SM1 2RF
  • Place, Institute of Cancer Research
    ‪6 min drive‬
  • Place, Nonsuch Park
    ‪6 min drive‬
  • Place, The Grove Park
    ‪7 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(20 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (High Floor)

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Premium Room, 1 Queen Bed (High Floor)

8.0 out of 10
Very good
(1 review)
  • 238 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(31 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 238 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

Room amenity

Premium Room, 1 Queen Bed with Sofa bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

Room amenity

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Premium Room

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed, Corner

  • 269 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Hypo-allergenic bedding, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Sutton

Located in Sutton West, Holiday Inn London - Sutton by IHG is within a 15-minute drive of Surrey Hills and Wimbledon Tennis Club. This 119-room, 4-star hotel has a restaurant, a full-service spa, and an indoor pool.

What's nearby

  • Institute of Cancer Research - 6 min drive - 1.7 miles
  • Sutton Ecology Centre - 6 min drive - 1.4 miles
  • Honeywood Museum - 6 min drive - 1.4 miles
  • Nonsuch Park - 6 min drive - 1.5 miles
  • The Grove Park - 7 min drive - 1.6 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Gatwick Airport (LGW) - 43 min drive

Restaurants

  • ‪Caffè Nero - ‬4 min walk
  • ‪The Moon on the Hill - ‬4 min walk
  • ‪Tiempo Lounge - ‬5 min walk
  • ‪Shinner and Sudtone - ‬5 min walk
  • ‪Nando's - ‬6 min walk

About this property

Holiday Inn London - Sutton by IHG

Hotel in Sutton with a full-service spa and a 24-hour health club
At Holiday Inn London - Sutton by IHG, guests enjoy a full-service spa, an indoor pool, and a children's pool. Self parking is available for GBP 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Other amenities at this spa hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include coffee makers, portable fans, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

Spirit Health Club has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Full-service spa

  • 2 treatment rooms
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Sutton by IHG?

Holiday Inn London - Sutton by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Sutton by IHG?

As of Jan 17, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton by IHG on Jan 26, 2026 start from $84.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn London - Sutton by IHG?

This hotel is situated in Sutton West, close to Chessington World of Adventures and Wimbledon Tennis Club.

Will I be able to park at Holiday Inn London - Sutton by IHG?

Yes, uncovered parking is offered for GBP 15 per day. Accessible parking is also available for guests.

Is a spa located at Holiday Inn London - Sutton by IHG?

Spirit Health Club is the hotel's spa and services include facials, mani/pedis, and body treatments.

Does Holiday Inn London - Sutton by IHG include a casino?

No, Holiday Inn London - Sutton by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - Sutton by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn London - Sutton by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Holiday Inn London - Sutton by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Holiday Inn London - Sutton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Sutton by IHG serves to-go breakfast for a surcharge each morning at The Junction Restaurant.

Will Holiday Inn London - Sutton by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Sutton by IHG though service animals are welcome.

Does Holiday Inn London - Sutton by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn London - Sutton by IHG?

The closest major airport to Holiday Inn London - Sutton by IHG is Gatwick Airport (LGW), which is 23.1 mi away (43 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 13.3 mi away.

Are there rooms with balconies at Holiday Inn London - Sutton by IHG?

No, you won't find guestrooms with balconies at Holiday Inn London - Sutton by IHG.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 417 out of 997 reviews
Rating 8 - Good. 372 out of 997 reviews
Rating 6 - Okay. 119 out of 997 reviews
Rating 4 - Poor. 53 out of 997 reviews
Rating 2 - Terrible. 36 out of 997 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Adam

Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

10/10 Excellent

Yang

Stayed 3 nights in Oct 2025

8/10 Good

Ian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room more than adequatr
Stayed 1 night in Oct 2025

8/10 Good

Faye

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and comfy beds
Stayed 1 night in Oct 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here in a suite the night before my wedding, it was nice spacious room and clean hotel. Breakfast was good and nothing to fault. I didn’t get to use the pool area so can’t comment on facilities but would stay again.
Stayed 1 night in May 2025

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and disorganised. The bath was disgusting, the rooms are dated and worn out. Worst of all was the service, never again.
Stayed 1 night in Sep 2025

10/10 Excellent

Terence

Stayed 1 night in Sep 2025

8/10 Good

Jon

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Femi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 2 nights in Sep 2025

8/10 Good

Farshad

Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025

2/10 Terrible

R

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible and avoid it

Hotel is outdated, dirty and loud. Rooms don’t seem to have been updated since the 80s, furniture is damaged, stains all over the place and finishing of the rooms is very poor. Children running through the corridors and door with no soft close makes the whole night very loud. Avoid this hotel and stay at the nearby premier inn
Stayed 2 nights in Sep 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Seeing my family in Croydon
Stayed 2 nights in Aug 2025

8/10 Good

Sian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a good location to access London and other attractions. Good walking distance to the town high street for shopping and dining. Staff were very welcoming and friendly at all times. The rooms are a little dated in decor and paint work. But overall a comfy nights sleep in a good bed.
Stayed 3 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Daniel

Traveled with family
Stayed 1 night in Aug 2025

8/10 Good

SIU

Traveled with partner
Good location and many dinning places
Stayed 2 nights in Jul 2025

2/10 Terrible

saheed

Liked: Staff & service
Disliked: Room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Georgia

Stayed 1 night in Aug 2025

10/10 Excellent

George

Stayed 1 night in Aug 2025

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
In was a nice hotel, shame the jacuzzi wasn't working and the car park was a bit pricey but it was a nice evening
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

sowndariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked my stay. The bathtub in my room was a bit dirty so they gave me another room. However, the first room had a fridge and tissue box which was missing in the second one, but it didn't bother me. A Bath robe will be a nice inclusion. The pool could be better, the water was not very clear. The breakfast was decent. The staffs were kind and helpful. It's a good location near shopping places and bus stops.
Stayed 1 night in Aug 2025

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