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Holiday Inn London - Sutton by IHG

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Photo gallery for Holiday Inn London - Sutton by IHG

A modern interior with large windows, a bench, and a kitchen area.
A bar area with a counter, stools, and a variety of bottles.
An indoor swimming pool with a tiled floor, white lounge chairs, and a skylight ceiling.
A modern interior with a skylight, wooden flooring, and a central hallway with seating and decorative shelves.
A modern living room with a sofa, chairs, a coffee table, and a TV. Large windows provide natural light and a view of the outside.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Gibson Road, Sutton, England, SM1 2RF
  • Place, The Sound Lounge (Sutton)
    ‪9 min walk‬
  • Place, Nonsuch Park
    ‪7 min drive‬
  • Place, Institute of Cancer Research
    ‪8 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(23 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 Queen Bed (High Floor)

A hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Premium Room, 1 Queen Bed (High Floor)

  • 238 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, two bedside tables with lamps, a desk, a chair, and a small table.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(37 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

A bed with white bedding and pillows against a wooden headboard.

Standard Room

8.8 out of 10
Excellent
(5 reviews)
  • 238 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible

A hotel room with a bed, bedside tables, a desk, a chair, a television, and a minibar.

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a chair, a sofa, and a painting on the wall.

Premium Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room, 1 Queen Bed with Sofa bed (Double Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Premium Room

A modern hotel room with a bed, sofa, armchair, and a small table. There is a TV and a bookshelf.

Premium Room

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed, Corner

A hotel room with a television on a wooden stand, a sofa, a coffee table, and a cabinet.

Suite, 1 King Bed, Corner

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

A hotel room with a large bed, bedside tables, a desk, and a chair.

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Sutton

Located in Sutton West, Holiday Inn London - Sutton by IHG is 11.6 mi (18.6 km) from Buckingham Palace and 11.8 mi (19 km) from London Eye. This 119-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym.

What's nearby

  • The Sound Lounge (Sutton) - 9 min walk - 0.5 miles
  • Gander Green Lane - 6 min drive - 1.1 miles
  • Nonsuch Park - 7 min drive - 1.2 miles
  • Institute of Cancer Research - 8 min drive - 2.7 miles
  • Hampton Court Palace - 32 min drive - 12.4 miles

Getting around

  • Morden South Station - 6 min drive
  • Sutton Station - 7 min walk
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Heens - ‬7 min walk
  • ‪The Sound Lounge - ‬9 min walk
  • ‪Nando's - ‬6 min walk
  • ‪The Encanto Kitchen - ‬7 min walk
  • ‪Shinner and Sudtone - ‬5 min walk

About this property

Holiday Inn London - Sutton by IHG

Holiday Inn London - Sutton by IHG features an indoor pool, a children's pool, and a 24-hour gym. Self parking is available for GBP 15 per day. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a sauna, free WiFi in public areas, and a hot tub.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport pillow menus and bathrooms offer hair dryers. Other amenities include coffee makers, portable fans, and phones.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 17 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • On-the-go breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Junction Restaurant

Things to do

  • 24-hour health club
  • Children's pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 484 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 on-site accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic water bottles
  • Non-plastic drinking straws available
  • Reusable cups
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator on request
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 12 per person
  • Uncovered self parking fee: GBP 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel London Sutton
Holiday Inn London Sutton
London Sutton Holiday Inn
Holiday Inn London Sutton Hotel
Holiday Inn London Sutton
Hotel Holiday Inn London - Sutton Sutton
Sutton Holiday Inn London - Sutton Hotel
Hotel Holiday Inn London - Sutton
Holiday Inn London - Sutton Sutton
Holiday Inn London Hotel
Holiday Inn London
Holiday Inn London Sutton
Holiday Inn London Sutton
London Sutton By Ihg Sutton
Holiday Inn London Sutton an IHG Hotel

Frequently asked questions

Is a free cancellation option available at Holiday Inn London - Sutton by IHG?

Holiday Inn London - Sutton by IHG provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Holiday Inn London - Sutton by IHG?

As of Sep 11, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn London - Sutton by IHG on Oct 4, 2026 start from $105, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Holiday Inn London - Sutton by IHG?

This hotel is situated in Sutton West and close to Chessington World of Adventures.

Is there parking available at Holiday Inn London - Sutton by IHG?

Yes, uncovered parking is offered for GBP 15 per day. Wheelchair-accessible van parking and bicycle parking are also available.

Does Holiday Inn London - Sutton by IHG include a casino?

No, Holiday Inn London - Sutton by IHG doesn't have a casino.

Will I find an indoor pool at Holiday Inn London - Sutton by IHG?

Yes, this hotel has an indoor pool along with a hot tub.

Is Holiday Inn London - Sutton by IHG a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Holiday Inn London - Sutton by IHG?

No, but this hotel does have a sauna.

Does Holiday Inn London - Sutton by IHG have a restaurant that serves breakfast?

Yes, Holiday Inn London - Sutton by IHG serves to-go breakfast for a surcharge each morning at The Junction Restaurant.

Will Holiday Inn London - Sutton by IHG allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn London - Sutton by IHG though service animals are welcome.

Are there connecting rooms at Holiday Inn London - Sutton by IHG?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Holiday Inn London - Sutton by IHG?

The closest major airport to Holiday Inn London - Sutton by IHG is Gatwick Airport (LGW), which is 23.1 mi away (43 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 13.3 mi away.

Are there rooms with balconies at Holiday Inn London - Sutton by IHG?

No, there aren't any guestrooms with balconies at Holiday Inn London - Sutton by IHG.

Holiday Inn London - Sutton by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 433 out of 1001 reviews
Rating 8 - Good. 365 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 39 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Holiday Inn stayed in
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel staff lovely and pool and hot a welcome relief!
Stayed 5 nights in May 2026
Verified review

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly. relaxed hotel in a great location for my needs.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Wong Yeung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and location
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

EVA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very tasty hot breakfast and goid variety
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Great stay
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Jenny-Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking to the train station! Amenities close by and friendly staff.
Stayed 10 nights in Mar 2026
Verified review

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slept well here. One thing to look out for is parking is £15 for 24hrs (not included) but it is London!
Stayed 1 night in May 2026
Verified review

8/10 Good

Joumana

Liked: Cleanliness, staff & service, amenities
I didn’t have breakfast there. Overall friendly atmosphere
Stayed 4 nights in May 2026
Verified review

8/10 Good

Rishitha

Liked: Cleanliness, amenities
clean room, staff were friendly and the facilities were good
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Varughese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good very good Thanks Lord. Thanks Lord. Thanks Lord
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Amenities food and cleanliness if the room and hotel staff friendly
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities
Good size room, comfortable beds with plenty of pillows. nice to have 2 double beds. Decent facilities.
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Vamshi

Liked: Cleanliness, staff & service, property conditions & facilities
The room and the staff were good and its 9n convenient location. However the breakfast and service during breakfast horrible. Not all items available and those which are available supposed to be hot are dry and cold. Some of them are not cooked well and left to cold and dry and sticky. I had a very good experience of breakfast at other Holiday Inns, but this place is worst, that I ever had.
Stayed 1 night in May 2026
Verified review

8/10 Good

Farshad

Liked: Cleanliness, staff & service, amenities
Location was good, excellent breakfast.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities
Clean room, service with a smile at check in, great leisure facilities
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Kam

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was polite. Breakfast was very good, with hot meal options. Leisure areas also very nice and used often. Thank you
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Nihirkumar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service easy check in check out perfect location
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

SIU

Good location and many dinning places
Stayed 2 nights in Jul 2025
Verified review

8/10 Good

joyce

Liked: Cleanliness, staff & service, amenities
Room was okay very basic. What do you need for one night . Staff very accommodating amenities great overall stay good.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Maura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay close to Paddington station
Stayed 1 night in May 2025
Verified review

8/10 Good

Mariscelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not applicable
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Elise

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Spa facilities
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant stay would come again :)
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities
Very clean, every staff and cleaner was perfectly polite and welcoming, when we had an issue with other loud guests one of the receptionists Alice was very accommodating helping us and lovely
Stayed 2 nights in Dec 2025