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Elegance Playa Arenal

2.0 star property

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Photo gallery for Elegance Playa Arenal

Beach nearby
Poolside bar
Restaurant
A person lying on a poolside with a book.
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Pool
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
C/ Girona 9, Playa de Palma, Llucmajor, Illes Balears, 07600
  • Place, Aqualand El Arenal
    ‪5 min walk‬
  • Place, El Arenal Beach
    ‪8 min walk‬
  • Place, Playa de Palma
    ‪9 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

View all photos for Basic Room

Room

Basic Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Triple Room

Room

Triple Room

  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Llucmajor

Playa de Palma is a short stroll from Elegance Playa Arenal, and other popular attractions like El Arenal Beach are within a mile (2 km). This 67-room hotel welcomes guests with conveniences like a bar/lounge, a poolside bar, and an outdoor pool.

What's nearby

  • Aqualand El Arenal - 5 min walk - 0.3 miles
  • El Arenal Beach - 8 min walk - 0.5 miles
  • Playa de Palma - 9 min walk - 0.5 miles
  • Port of El Arenal - 11 min walk - 0.6 miles
  • Hipotels Convention Centre - 5 min drive - 1.6 miles

Getting around

  • Palma de Mallorca Son Fuster Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 12 min drive

Restaurants

  • ‪Gusto Iberico - ‬6 min walk
  • ‪Panaderia Pasteleria Ballester - ‬5 min walk
  • ‪Double Dutch (former sportsman) - ‬8 min walk
  • ‪Foodee - ‬2 min walk
  • ‪HSM Son Verí Down Pool&Bar - ‬2 min walk

About this property

Elegance Playa Arenal

Guests of Elegance Playa Arenal have access to an outdoor pool, a children's pool, and free WiFi in public areas. Free offsite parking is included with your stay. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and luggage storage. Additional amenities include a seasonal outdoor pool, a meeting room, and a terrace.
Flat-screen TVs come with satellite channels. Other standard amenities include furnished balconies and phones.
An outdoor pool and a children's pool are on site.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking

Food and drink

  • A bar/lounge
  • A poolside bar

Things to do

  • Children's pool
  • Outdoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • Elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Air conditioning is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 8:00 PM.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

Elegance Playa Arenal Hotel Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Playa de Palma
Elegance Playa Arenal Hotel
Elegance Playa Arenal Llucmajor
Elegance Playa Arenal Hotel Llucmajor

Frequently asked questions

Is free cancellation available at Elegance Playa Arenal?

Elegance Playa Arenal provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What's there to see around Elegance Playa Arenal?

This hotel is located in Llucmajor, a short 15-minute walk from El Arenal Beach and also 12 minutes on foot from Playa de Palma. You'll also find Aqualand El Arenal and Port of El Arenal less than a mile away.

Is parking available on site at Elegance Playa Arenal?

No, there isn't parking at the hotel but you'll find free parking.

Does Elegance Playa Arenal include a casino?

No, Elegance Playa Arenal doesn't have a casino.

Is there an indoor pool at Elegance Playa Arenal?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8:00 PM and the seasonal pool is normally open from April until October.

Is Elegance Playa Arenal a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a poolside bar and an outdoor pool plus some guestrooms include a minibar.

Are there hot tubs at Elegance Playa Arenal?

No, this hotel doesn't have a spa tub.

Does Elegance Playa Arenal have a restaurant that serves breakfast?

No, Elegance Playa Arenal doesn't have a restaurant that serves breakfast.

Does Elegance Playa Arenal allow pets to stay free of charge?

No, pets aren't allowed at Elegance Playa Arenal.

Are there connecting rooms at Elegance Playa Arenal?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Elegance Playa Arenal?

The closest major airport to Elegance Playa Arenal is Palma de Mallorca Airport (PMI), which is 5.9 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Elegance Playa Arenal?

Yes, every guestroom at Elegance Playa Arenal comes with a furnished balcony.

Elegance Playa Arenal Reviews

Reviews

5.0
Rating 10 - Excellent. 1 out of 36 reviews
Rating 8 - Good. 7 out of 36 reviews
Rating 6 - Okay. 11 out of 36 reviews
Rating 4 - Poor. 7 out of 36 reviews
Rating 2 - Terrible. 10 out of 36 reviews

6.0/10

Cleanliness

5.8/10

Staff & service

5.0/10

Amenities

5.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel has very small rooms, very uncomfortable and small bathrooms, no air conditioning and the breakfast is terrible, they have almost nothing to be buffet. It really has been for me the worst hotel experience I have ever had.
Stayed 4 nights in Aug 2017
Verified review

2/10 Terrible

Marcos

Liked: Cleanliness
Disliked: Staff & service

Deprimente

Es lamentable que un hotel en la isla en pleno verano con temperaturas de 38 grados no tenga AC tampoco me informaron y no me quisieron cambiar la habitación siendo que me ofrecí a pagar una diferencia, pedí que por lo menos me facilitaran un ventilador y me facilitaron un ventilador medio roto y encima me cobraron
Stayed 1 night in Jul 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities

Aucun effort de propreté

Service déplorable, propreté à revoir, piscine et transat dégeux
Stayed 3 nights in Aug 2019
Verified review

6/10 Okay

Karin

Liked: Cleanliness

Kunde varit bättre.

Hotellet är enkelt och relativt billigt,så man får väl vad man betalar för. I beskrivningen står 8 min till strand. Vad som inte stod var att det är en lång backe till o från stranden. Handdukar fanns inte till alla i sällskapet. Inte ens receptionisten kunde ta fram duschhanddukar, det fanns inga kvar sa han. Vid frukost, som var väldigt enkel, fanns inget kaffe. Kaffemaskinen var sönder och inget annat erbjöds. Antagligen inget hotell man återvänder till .
Stayed 1 night in Aug 2019
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Er liepen mieren in onze kamer en het was er heel erg benauwd.
Stayed 4 nights in Aug 2019
Verified review

8/10 Good

Artur

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Bez komfortu.

Brak klimatyzacji a nawet wentylatora co w tym klimacie robi bardzo duży dyskomfort. Goście hotelowi bardzo głośni i nikt nie zwraca im uwagi. Reszta raczej na plus.
Stayed 4 nights in Aug 2019
Verified review

4/10 Poor

Daniela

Disliked: Staff & service, property conditions & facilities, room comfort
Pokoj neodpovídal mé objednávce. Pokoj pro tři byl velmi malý a třetí lůžko bylo rozkládací lehátko
Stayed 1 night in Jul 2019
Verified review

6/10 Okay

Verified traveler

Disliked: Amenities, property conditions & facilities
Towels were very thin and old and walls are paper thin, thought neighbors were in same room as us!!
Stayed 3 nights in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Das Hotel liegt direkt an der Partyzone, Apotheke, Mietfahrzeuge, Supermarkt sind max 1 min entfernt. Zum Strand sind es ca 6 min wenn einen das Getümmel nicht stört. Das Personal ist freundlich, hilfsbereit. Zimmer werden jeden Tag geputzt und mit frischen Handtüchern versehen. Der Pool wird wohl nicht genutzt, Wasserproben werden täglich entnommen. Matrazen waren etwas durchgelegen, schmale Gänge was mich persönlich nicht stört. Was mich allerdings sehr gestört hat, waren die Gruppen mit Halbstarken. Um 4 Uhr ist die Nacht rum, da durch die Hellhörigkeit die Rückkehr der sturzbesoffenen und lautstarken Gruppen zum Aufwachen führt. Da verstehe ich zum Teil das Personal nicht. Fenster gingen zu Bruch, Stuhl wurde von oben durch die Scheibe in den Pool geworfen, Türen wurden zum Teil eingetreten, es wurde an die Wände geschlagen, es ging einiges zu Bruch. Personal ergriff scheinbar die Flucht. Dieser Zinnober würde selbst in einem Hostel nicht toleriert werden. Frühstücksauswahl ist sehr klein. Fazit: Wiederholungsfaktor null, reine Billigunterkunft, für Partybesoffene und Alkoholleichen ideal. Lieber mehr ausgeben und weiter in das Land rein.
Stayed 3 nights in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Staff & service
Es un hotel al cual está accesible económicamente y es lo que ofrece.
Stayed 2 nights in May 2019
Verified review

10/10 Excellent

Muhammed Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preis leistungsverhältnis war super da kann man nicht meckern war echt sehr sauber gerne immer wieder
Stayed 3 nights in May 2019
Verified review

8/10 Good

Rafal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ok

hotel jak najbardziej polecam
Stayed 1 night in Apr 2019
Verified review

2/10 Terrible

Elisabeta

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Bad quest
Stayed 1 night in May 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness
It was not as described in the ad it was dirty freezing and nothing worked we had to change rooms three times.
Stayed 4 nights in Apr 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cet établissement ne mérite pas de s'appeler hôtel et ne mérite surtout pas 2 étoiles. Il est dans état de délabrement avancé, limite propre. Les chambres sont exiguës et les salles de bain ridiculement petites dans lesquelles tout ne fonctionne pas. Très bruyant à toute heure de la nuit, on entend tout, les conversations, les portes qui claquent, les clés dans les serrures, tous les bruits d'eau y compris le filtrage piscine (certains bruits sont malgré tout dus aux clients plus qu'à l'hôtel) Le petit déjeuner est plus que décevant, les produits sont les plus bas de gamme possibles, chimiques à foison, aucun fruit ! Les équipements sont insuffisants, fil d'attente tous les matins devant micro ondes et toaster. Machines mal réglées, débordement régulier du distributeur de jus de fruit. Pas de fourchettes, seulement des couteaux à poisson et petites cuillères limites en qté. Personnel à la réception limite poli et surtout pas efficace. On a passé la première journée sans aucune serviette dans la salle de bain et il a fallu se fâcher le lendemain pour en obtenir. Impossible durant toute la semaine d'avoir une deuxième chaise pour le balcon. Seul le personnel d'entretien et de service mérite de la reconnaissance et fait ce qu'il peut pour maintenir l'ensemble en fonctionnement. Zone billard, jeux, bar ouverte en gros 5 heures par jour !!! Container poubelle de chantier devant la porte d'entrée. En conclusion cet hôtel n'a rien à faire dans votre agence, à fuir impérativement.
Stayed 5 nights in Apr 2019
Verified review

6/10 Okay

Kristyna

Liked: Cleanliness
Disliked: Room comfort

Horsi prumer

Pri prijezdu do hotelu byl recepcni znacne zmateny a nemohl najit mou rezervaci. Pokoj bych hodnotila horsim prumerem, televize na pokoji, ale ovladac uz ne. V celem pokoji býa hrozna zima a topeni nikde. Snidane, kde byl na vyber bily ci tmavy toust a sunka ci syr neberu jako adekvatni hotelovou snidani. Ani u hotelu s tak nizkym poctem hvezd. Na jednu noc dobre, na delsi pobyt ne
Stayed 1 night in Apr 2019
Verified review

6/10 Okay

Bine

Liked: Cleanliness

Kurtripp Geburtstag

Strand etwa 500. Meter. Berganstieg Rückweg.Pool zum schwimmen genügte mir. Man darf für den Preis nicht allzuviel erwarten. Man ist ja auch fast nur zum schlafen da. Frühstück für mich und meine Freunde ausreichend.
Stayed 2 nights in Aug 2018
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Notlösung

Der Strand ist 10 Minuten entfernt. Und es geht ziemlich steil bergab und bergauf. Zimmer sporadisch. Ich würde eine vier den Hotel geben. Erfüllt seinen Zweck aber eben nicht mehr. Mit dem Taxi kostet eine Fahrt zur Schinkenstr. Ca 9-13€.
Stayed 2 nights in Aug 2018
Verified review

6/10 Okay

Luuk

Prima hotel om met vrienden te zitten.

Prima hotel om met vrienden een week naar Mallorca te gaan om te feesten. Zwembad is fijn. Restaurantjes liggen vlakbij (2min lopen). Strand 10min lopen. Naar Nederlands gedeelte ca. 15/20min lopen. Duits gedeelte ca. 30min lopen. Kamers zijn OK. Er wordt elke dag gepoetst. Kregen alleen maar steeds 2 handdoeken ipv 3. Let op: er zit ontbij bij, maar dit stelt echt he-le-maal niets voor. Sneetjes witte boterhammen met ham, kaas of een beetje jam. Dan houdt het op. Geen spek/ei of yoghurt/cornflakes.
Stayed 7 nights in Jul 2018
Verified review

2/10 Terrible

riet

Disliked: Cleanliness, property conditions & facilities, room comfort

Geen hotel maar hostel

Ik heb al een klacht geschreven naar jullie hierover, het begint al dat er op jullie website staat hotel maar het is eerder een jeugdhostel. Anderhalf uur met inchecken bezig geweest omdat er 1 dame stond achter de balie. Kamer was uitermate smerig, sigarettenpeuk nog onder het bed, geen badhanddoekken, geen gordijn naar het balkon waardoor je inkijk had. muizenkeutels op het balkon en in de kamer, vies lichtknopje. 9 euro per dag extra betaald voor ontbijt (dit was een bordje met brood en jam) en een koffieapparaat die het niet eens deed.. echt afschuwelijk voor woorden!
Stayed 4 nights in Jun 2018
Verified review

4/10 Poor

Karin

Disliked: Cleanliness, property conditions & facilities, room comfort

sehr schlechter Service

Sehr enttäuschende Erfahrung! Das Hotelteam ist unflexibel und ehr unfreundlich. ( mit Ausnahme von zwei Rezeptionisten die sich bemühten) Sauberkeit lässt zu wünschen übrig, Frühstück ungesehen schlecht und rund aus unverschämte Bedienung! Kein Wi-Fi und Tresor auf den Zimmern. Zum Abschluss wurden uns von der Rezeption falsche Abfahrtzeiten für den Airport Shuttle gegeben, daher Taxi nehmen müssen – letzter Bus war weg. Weiter weg bis zum Strand. Auch wenn man für den Preis nicht viel erwartet darf, sollte man doch von Freundlichkeit ausgehen dürfen, hier leider nicht. Nicht empfehlenswert !
Stayed 6 nights in Sep 2017
Verified review

8/10 Good

sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic hotel, minutes from the beach and shop.

The inside of the hotel was clean and the staff was very helpful. Breakfast was very basic. The pool area was an off put, the grounds was very dirty, the lounge chairs was so dirty the dirt settled on them. Throughout my time I never saw anyone using the pool area. This hotel has great potential, situated in the right locations, for the beaches, shops, restaurants and bus stop to go to Palma shopping centre. suggestions- upgrade the breakfast provision, open the bar for guests to purchase drinks and snacks, or have a drink area, pool side make over alluring guests to make use of the pool. I would definitely stay there again if the above suggestions could be implemented.
Stayed 8 nights in Sep 2017
Verified review

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible, nuisances sonores, saleté, services minimes... réclamation en cours
Stayed 9 nights in Sep 2017
Verified review

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel très bien placé a 5 minutes à pied de la plage des restaurants bars .. Personnel a l'écoute en revanche ce sont les seuls points positifs. Je n'ai pas pour habitude de marquer des commentaires mais cet hotel est très sale mauvaise insonorisation on entend tout, ménages fait quand cela mes arrangent, pour le parking le soir c'est horrible , petit déjeuner simple et vraiment pas bon ... Bref je ne reviendrais jamais sans compter la piscine pas du tout propre ainsi que leurs transats
Stayed 14 nights in Sep 2017
Verified review

6/10 Okay

F

single and on a budget

remember this is a 2 star hotel and dont expect to get ammenities higher than a 2 star hotelrating. i would recommend posting the hotel's name in front of the building tho.. unless i was blind and didnt see it. happy with room. breakfast is ok.. i did not expect continental servings so i was not disappointed. dont expect modern wifi as it is virtually non existent. i have top of the range mobile phone and when i asked the receptionist (good looking i might say) he told me to wait as 'it will connect!'... had i followed his advice, i would still be at the hotel baying at nothing! overall, i will recommend the hotel to anyone under similar circumstances as me. to families and couples or groups, dont put high expectations.. this is afterall a 2 star hotel..
Stayed 4 nights in Sep 2017