Liverpool ONE is within a 5-minute walk of The Penthouse Collection by EPIC while other popular sites like Royal Albert Dock are within a 15-minute stroll. This 10-room, 3-star apartment building welcomes guests with in-room amenities like kitchens, sitting areas, and refrigerators.
Liverpool Pier Head Ferry Terminal - 6 min walk - 0.4 miles
Royal Albert Dock - 8 min walk - 0.4 miles
The Beatles Story Museum - 11 min walk - 0.6 miles
Getting around
Liverpool James Street Station - 3 min walk
John Lennon Airport (LPL) - 33 min drive
Restaurants
San Carlo - 1 min walk
Rudy's - 2 min walk
Hooters - 2 min walk
Bacaro - 2 min walk
The Old Bank - 2 min walk
About this property
Entire place
You'll have the entire apartment to yourself and will only share it with other guests in your party.
The Penthouse Collection by EPIC
Apartments with kitchens, a short walk to Royal Albert Dock
The Penthouse Collection by EPIC features free WiFi in public areas and a garden.
Each apartment is heated and features a kitchen and space to spread out with 3 bedrooms and a sitting area. Guests can expect to find free WiFi and a 50-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include an electric kettle, an ironing board, and a desk.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Smoking not allowed
Services and conveniences
Iron/ironing board
Virtual front desk
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
10 units
Garden
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 10 days before arrival with check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Access methods
Access code, private entrance
Pets
This property doesn't allow pets
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Check-in: 3:00 PM—-anytime
Check-out: 11:00 AM
Minimum check-in age: 21
We should mention
Details about charges, deposits, or other important information:
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A debit card for incidental charges and a government-issued photo ID may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards and debit cards. Cash is not accepted.
Additional information about polices, regulations, and more:
There are no elevators.
No cribs or infant beds are available.
No rollaway or extra beds are available.
Property is also known as
The Penthouse Collection by EPIC Apartment
The Penthouse Collection by EPIC Liverpool
The Penthouse Collection by EPIC Apartment Liverpool
Frequently asked questions
Are free cancellation options available at The Penthouse Collection by EPIC?
The Penthouse Collection by EPIC provides free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.
What can I see close to The Penthouse Collection by EPIC?
This apartment is located in Liverpool, just steps from Liverpool ONE, and within a 10-minute walk of Royal Albert Dock and Liverpool Pier Head Ferry Terminal. You'll also find The Beatles Story Museum and M&S Bank Arena less than a mile away.
Is there parking available at this apartment?
No, this apartment doesn't offer parking.
Does The Penthouse Collection by EPIC feature a casino on the premises?
No, The Penthouse Collection by EPIC doesn't have a casino.
Is there an indoor pool at The Penthouse Collection by EPIC?
No, there is no indoor pool at this apartment.
Is The Penthouse Collection by EPIC good for couples?
Couples staying at this apartment will appreciate amenities like a kitchen and a smart TV as well as a garden.
Does The Penthouse Collection by EPIC have a hot tub?
No, this apartment doesn't have a spa tub.
Does The Penthouse Collection by EPIC have a restaurant that serves breakfast?
No, The Penthouse Collection by EPIC doesn't have a restaurant that serves breakfast.
Does The Penthouse Collection by EPIC allow pets to stay for free?
No, pets aren't allowed at The Penthouse Collection by EPIC.
How close is the airport from The Penthouse Collection by EPIC?
The closest major airport to The Penthouse Collection by EPIC is John Lennon Airport (LPL), which is 9.7 mi away (33 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.2 mi away.
Are there rooms with balconies at The Penthouse Collection by EPIC?
No, there aren't any apartments with balconies at The Penthouse Collection by EPIC.
The Penthouse Collection by EPIC Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 35 out of 52 reviews
10 - Excellent
35
Rating 8 - Good. 13 out of 52 reviews
8 - Good
13
Rating 6 - Okay. 1 out of 52 reviews
6 - Okay
1
Rating 4 - Poor. 3 out of 52 reviews
4 - Poor
3
Rating 2 - Terrible. 0 out of 52 reviews
2 - Terrible
0
9.4/10
Cleanliness
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Good
stephen
Traveled with family
Apr 18, 2025
Liked: Cleanliness, room comfort
Nice stay
stephen
Stayed 1 night in Apr 2025
4/10 Poor
Harvey
Traveled with group
Mar 20, 2025
Never got no confirmation email chased up myself had to call over 5 times to get a link sent over for a deposit got there no check in information was sent called was told be a couple minutes 30 minutes later and 3 phone calls I had got check in info front door handle falling apart shower leaking soaking the whole floor
Central to all the bars and restaurants. Clean well furnished very comfortable beds. Woukd hightly reccomend.
Diane
Stayed 2 nights in Feb 2025
4/10 Poor
Ruby
Traveled with group
Jan 26, 2025
Disliked: Cleanliness, room comfort
Disappointing stay
A very disappointing experience. We arrived at the apartment at 3pm, and still hadn’t been sent the key code because Epic were having an issue with their system taking guests hold deposits. We got into the apartment and the smell of egg (gas we believe) hit us straight away. Not only that, but the apartment had not been cleaned - mouldy cups, unmade beds, wet dirty towels on the floor and no electricity. I contacted Epic and the lady said she would try to find us another apartment. We physically couldn’t stand in the apartment due to the smell, so stood outside in the rain for 15 minutes until Epic called us back. We were moved to another penthouse, which granted was bigger, but was a total different layout and no speaker or TV in the main kitchen/sitting area. The apartment was absolutely freezing and due to the size of the apartments, failed to warm up - we sat in coats until we went out. I requested a partial refund via hotels.com and EPIC refused it - instead offered us a 1 hour extra checkout which isn’t really sufficient. Although the new apartment was lovely, the experience was very disappointing, and dampened our birthday night out.
We enjoyed the apartment, it was sacious and comfy. We did have a few kitchen niggles. The equipment/utensils glassware need updating/adding to or renewing. The wine flutes were all different sizes and there were only 3 same with the mugs. Salt & pepper would be a welcome addition as would a measuring jug. There was a coffee machine but, no pods were supplied. Only 4 tea bags too... However, the location was great, gaining the access code was troublesome. Despite the little issues, we would stay again
Sonya
Stayed 1 night in Dec 2024
10/10 Excellent
Zoe
Nov 19, 2024
Liked: Cleanliness, room comfort
Perfect
Great location, really well presented. Loads of space. Would definitely stay here again.
Zoe
Stayed 1 night in Nov 2024
10/10 Excellent
Leon
Nov 13, 2024
Liked: Cleanliness, room comfort
Epic Liverpool
Great accommodation and location. However, the hob didn't work, so we had to eat for 3 days. I also ordered the rose petals add on, but they weren't provided
The hot was was simply warm - not hot at all. Every day we were there, from 5am there was a constant stream of bin lorries collecting glass ehich made it impossible to sleep from that time. There are also industrial.aircon or kitchen extractor units outide some.of the windows making it really noisy
FIONA
Stayed 2 nights in Oct 2024
10/10 Excellent
Verified traveler
Traveled with family
Oct 29, 2024
Liked: Cleanliness, room comfort
Two Luxury Liverpool City Break
Loved out two night break in the Epic Apartment. It was absolutely immaculate and had everything you could want.
Only minor downside was that the WiFi wasn't strong near the TV which meant Netflix etc wasn't possible. Everything elsewhere was superb.
Verified traveler
Stayed 2 nights in Oct 2024
10/10 Excellent
Kiel
Traveled with group, Traveled with family
Oct 20, 2024
Liked: Cleanliness, room comfort
Excellent stay.
Fantastic place to stay, ideal location. Only issue was that the sofa was broken so had a big dip in the middle. Easy to find and check in.
Most EXCELLENT!!!! Only complaint was construction going on most of night back side of building area. Constant noise of what sounded like dump lorries dumping loads of glass bottles!! Other than that, stay and accommodations were wonderful!!!!
The property was very good. The only buts are no sharp knives for meal preparation, no tea towel and no dish clothes/kitchen roll in kitchen.
Robert
Stayed 1 night in Aug 2024
8/10 Good
Sarb
Traveled with family
Aug 27, 2024
Liked: Cleanliness, room comfort
Great Serviced Penthouse
Great apartment, convenient location and very clean. Only nit pick was the super small Shower Room with lack of space to put toiletries.m and hang clothes. The sink was also way too tiny and not practical. Other than that fab place with all amenities catered for.
Sarb
Stayed 1 night in Aug 2024
10/10 Excellent
Ian
Traveled with family
Aug 26, 2024
Liked: Cleanliness, amenities, room comfort
What an amazing apartment. Everything was very high spec and spotless. Beds so comfortable. I would definitely recommend.
Unfortunately we weren't able to figure out how to use the air conditioners and assistance wasn't available. No manual available to understand how to operate the units.
The shower in the main bathroom didn't have much of a water retention support so water leaked on the floor.
Sharlene
Stayed 3 nights in Jun 2024
10/10 Excellent
jemma
Jul 25, 2024
Liked: Cleanliness, room comfort
jemma
Stayed 1 night in Jul 2024
10/10 Excellent
Linda
Traveled with family
Jul 20, 2024
Liked: Cleanliness, room comfort
This was our 2nd stay in a few weeks. Highly recommended & would definitely stay again!! Love this place. Excellent value for money & in a great location! The apartment is spotlessly clean!