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The Castle Collection - 14 Cook Street

3.5 star property

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50-inch Smart TV with digital channels
50-inch Smart TV with digital channels
50-inch Smart TV with digital channels
Bathroom shower
Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi

Explore the area

View in a map
14 Cook Street, Liverpool, England, L2 9RF
  • Place, Liverpool ONE
    ‪1 min walk‬
  • Place, Cavern Club
    ‪1 min walk‬
  • Place, Royal Albert Dock
    ‪7 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, desk, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Liverpool

Located in Liverpool City Centre, The Castle Collection - 14 Cook Street is adjacent to Cavern Club and within a 5-minute walk of other popular sights like Liverpool ONE. The 8 rooms at this 3.5-star apartment building include kitchens, dining areas, and sitting areas.
View more Apartments in LiverpoolOpens in a new window

What's nearby

  • Liverpool ONE - 1 min walk - 0.1 miles
  • Cavern Club - 1 min walk - 0.1 miles
  • Liverpool Pier Head Ferry Terminal - 7 min walk - 0.4 miles
  • Royal Albert Dock - 7 min walk - 0.4 miles
  • Concert Square - 8 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station - 4 min walk
  • John Lennon Airport (LPL) - 29 min drive

Restaurants

  • ‪Pret a Manger - ‬3 min walk
  • ‪Cavern Pub - ‬1 min walk
  • ‪The Cavern Club - ‬1 min walk
  • ‪San Carlo - Liverpool - ‬1 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

The Castle Collection - 14 Cook Street

Guests of The Castle Collection - 14 Cook Street enjoy free WiFi in public areas, express check-in, and express check-out. Offsite parking is available for a fee. Staff members can answer questions about accommodations, and also provide luggage storage. This apartment building also has laundry facilities.
Each apartment is heated and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 50-inch Smart TV with digital channels. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe. Housekeeping is available on request.

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.4 miles (GBP 10 per day); reservations required; discounts available

Kitchen

  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Smoking not allowed

Services and conveniences

  • Housekeeping (on request) (for a fee)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Virtual front desk

Location highlights

  • In the city center
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 8 units
  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Lockbox, private entrance

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

  • A damage deposit of GBP 150.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: GBP 10 per day(1969 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: GBP 20.00 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
Checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Castle Collection 14 Cook Street Apartment Liverpool
Castle Collection 14 Cook Street Apartment
Castle Collection 14 Cook Street
Castle Collection 14 Cook
The Castle Collection 14 Cook Street
The Collection 14 Cook Street
The Castle Collection - 14 Cook Street Apartment
The Castle Collection - 14 Cook Street Liverpool
The Castle Collection - 14 Cook Street Apartment Liverpool

Frequently asked questions

Are free cancellation options available at The Castle Collection - 14 Cook Street?

The Castle Collection - 14 Cook Street offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do near The Castle Collection - 14 Cook Street?

This apartment is situated in Liverpool City Centre, just steps from Cavern Club and Liverpool ONE, and within a short walk of Liverpool Pier Head Ferry Terminal. You'll also find Royal Albert Dock and The Beatles Story Museum less than a mile away.

Is there parking available at this apartment?

No, there isn't parking at the apartment but you'll find nearby parking for GBP 10 per day (reservations required).

Does The Castle Collection - 14 Cook Street include a casino on the premises?

No, The Castle Collection - 14 Cook Street doesn't have a casino.

Is there an indoor pool at The Castle Collection - 14 Cook Street?

No, there is no indoor pool at this apartment.

Is The Castle Collection - 14 Cook Street a good place to stay for couples?

Couples will appreciate amenities at this apartment, including a kitchen and a smart TV in each apartment and city views in some.

Are there hot tubs at The Castle Collection - 14 Cook Street?

No, there isn't a spa tub at this apartment.

Does The Castle Collection - 14 Cook Street feature a restaurant that includes a breakfast menu?

No, The Castle Collection - 14 Cook Street doesn't have a restaurant that serves breakfast.

Does The Castle Collection - 14 Cook Street allow pets to stay free of charge?

No, pets aren't allowed at The Castle Collection - 14 Cook Street.

What is the closest airport to The Castle Collection - 14 Cook Street?

The closest major airport to The Castle Collection - 14 Cook Street is John Lennon Airport (LPL), which is 9.2 mi away (29 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.2 mi away.

Are there rooms with balconies that I can book at The Castle Collection - 14 Cook Street?

No, at The Castle Collection - 14 Cook Street, there aren't any apartments that list a balcony.

The Castle Collection - 14 Cook Street Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 63 out of 97 reviews
Rating 8 - Good. 24 out of 97 reviews
Rating 6 - Okay. 6 out of 97 reviews
Rating 4 - Poor. 1 out of 97 reviews
Rating 2 - Terrible. 3 out of 97 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Alan

Stayed 1 night in Nov 2025

10/10 Excellent

Alan

Liked: Cleanliness, amenities
Amazing spacious apartment. Key codes sent in plenty of time. Security deposit returned within hoyrs of check out. Will definitely use again
Stayed 1 night in Nov 2025

10/10 Excellent

sarah

Stayed 2 nights in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Clean room and comfy bed
Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities
Fabulous. Clean, excellent facilties. All u need except a hairdryer.
Stayed 3 nights in Oct 2025

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartment was in a quiet but great area for many bars, restaurants. The apartment had spacious rooms with tall ceilings. We were on a lower floor so unfortunately we didn’t have any views at all but that was just pot luck. Many car parks available nearby but if you use the code they give you it will reduce the fee quite a lot. Check in wasn’t very smooth for me as my ID email hadn’t been received apparently by admin. It wasnt until I chased it by phone call did we get the check in codes! Maybe a one off?
Stayed 1 night in Oct 2025

10/10 Excellent

Karl

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Candida

The apartment was well laid out and generally comfy but needed frosted glass in all the bottom panels of the windows (only in bedroom areas) as there was nothing but concrete and stairwell windows to see. Luckily there were very nice curtains and plenty of lighting options. The bed was comfy and clean The frying pan was difficult to clean and had been put away dirty - I assume by the previous occupants. There was a health & safety concern in the shower as the cover came off the plug hole when the water backed up during a shower to reveal a very sharp rusty spike which I just managed to avoid standing on. This occurred on the last day of our stay and so there was no chance for the situation to be rectified whilst we were there. We did contact the hotel group prior to submitting this feedback but did not receive a response.
Stayed 3 nights in Oct 2025

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, room comfort
Very well maintained apartment, very close to Mathew Street and the Cavern Quarter. It has everything you need for a short or long stay. Full kitchen, large sitting area with TV and 2 very generous sized bedrooms and bathrooms. Very quick to respond to questions and a very helpful team running things behind the scenes.
Stayed 2 nights in Sep 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Everything was spot on
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Michaela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great apartment in the heart of the city, we will definitely book here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, room comfort
Great communication, excellent apartment. I cleaned the sink myself when I arrived, but no problem I do this at home. The apartment was spacious and a home from home with high ceilings and comfortable furniture. It was an excellent alternative to the boring chain hotels I normally stay in every week night. The Cooking facilities were very good with ample utensils etc. I really enjoyed my stay and will return without hesitation when working in Liverpool again. Thanks Lily for the excellent communication and support with easy to understand check-in instructions. The apartment is in a thriving area of Liverpool 1 adjacent to the Beatles District 3 minutes walk from the Cavern Club. My only gripe in 2025 is no Smart TV. Just Terrestrial Channels no Netflix etc. But, hey ho, I listened to music instead. Overall excellent.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Great location, apartment has 2 and plenty of kitchen cutlery. Could have been alot cleaner, the beds were clean and comfortable, however the living area and bathroom were dusty, particularly on the skirting boards and kitchen table. Also only left us half a toilet roll.
Stayed 3 nights in Aug 2025

8/10 Good

Joanne

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, room comfort
Excellent facilities great location.
Stayed 1 night in Jun 2025

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
This was a great location for us very happy close to the cavern close to good eats close to the mall good spot
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stay here lots of times and looking forward to say again..fantastic apartments
Stayed 2 nights in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Larry

Traveled with family
Liked: Cleanliness, property conditions & facilities
It would have been much better if the property offered a few more essentials to the customer, such as: bathroom soap, Kleenex, paper towels, kitchen sink plug, dish rack, coffee, instructions on how to use heaters...and the ultimate suggestion...change the water pump system (way too loud).
Stayed 2 nights in Dec 2024

10/10 Excellent

Tina

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the spacious accommodation, with a very relaxing atmosphere and had everything we needed, lots of natural light, near to all amenities. Located in a beautiful old building, very comfortable beds. The lift wasn't working, but we were informed of this well in advance, and it wasn't an issue for us at all. We will stay again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, room comfort

Great place to stay

Clean and comfortable accommodation , layout of the amenities was great too
Stayed 4 nights in Dec 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Some noisy but it is the city centre
Stayed 1 night in Oct 2024

10/10 Excellent

Lee

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Denise

Liked: Cleanliness, room comfort
The appartment was perfect for our stay and great location ,good facilities .Would definitely use again if visiting Liverpool
Stayed 2 nights in Oct 2024