Pullman Liverpool

4.0 star property

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Interior
Bar (on property)
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby lounge

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(92 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(29 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

8.8 out of 10
Excellent
(9 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(44 reviews)
  • River view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Pullman Liverpool is next to popular attractions like ACC Liverpool and M&S Bank Arena. This 216-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in Liverpool, the hotel is connected to the convention center and also a short walk from Royal Albert Dock and The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 5 min walk - 0.3 miles
  • The Beatles Story Museum - 5 min walk - 0.3 miles
  • Liverpool ONE - 9 min walk - 0.5 miles

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪KFC - ‬6 min walk
  • ‪What's Cooking - ‬6 min walk
  • ‪Black Lodge Brewery - ‬8 min walk

About this property

Pullman Liverpool

Pullman Liverpool features a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Are free cancellation options available at Pullman Liverpool?

Pullman Liverpool offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Pullman Liverpool?

This hotel is situated in The Docks, just steps from M&S Bank Arena, and within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum. You'll also find Liverpool ONE and Liverpool Pier Head Ferry Terminal less than a mile away.

Does Pullman Liverpool feature a casino at the property?

No, Pullman Liverpool doesn't have a casino.

Will I find an indoor pool at Pullman Liverpool?

No, there is no indoor pool at this hotel.

Does Pullman Liverpool have a restaurant with a breakfast menu?

Yes, Pullman Liverpool serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pullman Liverpool allow pets to stay for free?

No, pets aren't allowed at Pullman Liverpool.

Where is the closest airport to Pullman Liverpool?

The closest major airport to Pullman Liverpool is John Lennon Airport (LPL), which is 9 mi away (30 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.5 mi away.

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 769 out of 1027 reviews
Rating 8 - Good. 180 out of 1027 reviews
Rating 6 - Okay. 44 out of 1027 reviews
Rating 4 - Poor. 19 out of 1027 reviews
Rating 2 - Terrible. 15 out of 1027 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

John

Stayed 3 nights in Jan 2026

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Great stay in a "great at the price" hotel - location is ideal, parking convenient & safe, rooms very nice - clean, modern, good size. Lovely staff on reception who were always very helpful & lovely brekkie too! Highly recommended & would definitely stay there again.
Stayed 1 night in Jan 2026

10/10 Excellent

luke

Stayed 3 nights in Jan 2026

10/10 Excellent

donna

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and friendly. The room was spotless and great view. Would definitely book again and recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities
Clean room, Staff really friendly and helpful, even rearranged our rooms as we changed our stay so we didn’t have to move, breakfast was good, plenty of choice all freshly cooked,
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities
A great room with fantastically helpful staff, a wonderful location and a very good breakfast.
Stayed 1 night in Jan 2026

10/10 Excellent

Phil

Stayed 3 nights in Jan 2026

10/10 Excellent

Tom

Stayed 2 nights in Jan 2026

10/10 Excellent

Alae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

8/10 Good

Olivia

Stayed 3 nights in Jan 2026

10/10 Excellent

Mark

Stayed 1 night in Dec 2025

10/10 Excellent

nathan

Stayed 1 night in Jan 2026

6/10 Okay

Chris

Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Stayed 1 night in Jan 2026

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Pierre

Traveled with group
Liked: Cleanliness, staff & service, amenities
Billy the receptionist is outstanding as he kindly upgraded my room with magnificent views. However all staff especially the cleaners are friendly and great.
Stayed 2 nights in Dec 2025

6/10 Okay

Stephen

Stayed 6 nights in Dec 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service
Already submitted a detailed survey
Stayed 1 night in Dec 2025

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service
The doorman and evening barman were very welcoming and friendly. Cameron on the front desk was exceptionally personable and informative. We arrived early but he was able to accommodate us with ease. An ideal frontman for the Pullman hotel!
Stayed 1 night in Dec 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities
Lovely room and reception staff were exceptionally friendly
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for M&S arena. Fast check in. Clean well equipped rooms and fabulous breakfast. Staff super friendly too.
Stayed 1 night in Dec 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities
Beautiful 209 executive room . Excellent and caring reception Staff helped me with a personal problem
Stayed 2 nights in Dec 2025

10/10 Excellent

Christina

Had meal in restaurant food was fantastic
Stayed 2 nights in Dec 2025