Pullman Liverpool

4.0 star property
Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool

Choose dates to view prices

Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Deluxe Room, 1 King Bed (Premium) | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Lobby lounge
Interior
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(87 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(27 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(42 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Pullman Liverpool is next to popular attractions like ACC Liverpool and M&S Bank Arena. This 216-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in Liverpool, the hotel is connected to the convention center and also a short walk from Royal Albert Dock and The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 5 min walk - 0.3 miles
  • The Beatles Story Museum - 5 min walk - 0.3 miles
  • Liverpool ONE - 9 min walk - 0.5 miles

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪What's Cooking - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Rudy's Neapolitan Pizza - ‬6 min walk
  • ‪PanAm Bar & Restaurant - ‬6 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool features a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Are free cancellation options available at Pullman Liverpool?

Pullman Liverpool offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Pullman Liverpool?

As of Jan 12, 2026, prices found for a 1-night stay for 2 adults at Pullman Liverpool on Jan 29, 2026 start from $73.73, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Pullman Liverpool?

This hotel is situated in The Docks within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum. You'll also find Liverpool ONE and Liverpool Pier Head Ferry Terminal less than a mile away.

Will I be able to park at Pullman Liverpool?

Yes, there is electric car charging available.

Does Pullman Liverpool feature a casino at the property?

No, Pullman Liverpool doesn't have a casino.

Will I find an indoor pool at Pullman Liverpool?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Pullman Liverpool?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a rainfall showerhead in each guestroom with some featuring river views.

Does Pullman Liverpool have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Liverpool have a restaurant with a breakfast menu?

Yes, Pullman Liverpool serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pullman Liverpool allow pets to stay for free?

No, pets aren't allowed at Pullman Liverpool.

Does Pullman Liverpool have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pullman Liverpool?

The closest major airport to Pullman Liverpool is John Lennon Airport (LPL), which is 9 mi away (30 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.5 mi away.

Can I book a room with a balcony at Pullman Liverpool?

No, there aren't any guestrooms with balconies at Pullman Liverpool.

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1003 reviews
Rating 8 - Good. 174 out of 1003 reviews
Rating 6 - Okay. 36 out of 1003 reviews
Rating 4 - Poor. 17 out of 1003 reviews
Rating 2 - Terrible. 16 out of 1003 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt, Willis

Stayed 2 nights in Oct 2025

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't realise that the labour party conference was on again this year, in the arena next door, as we were in the Pullman last year at the same time, that's only thing getting to and from the hotel,
Stayed 3 nights in Sep 2025

8/10 Good

Susann

Liked: Property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient for the M&S arena with very close parking. Also quick and easy to get to the centre.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
Dining limited, service slow due to staff focus on a bus tour.
Stayed 1 night in Sep 2025

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, such a comfy bed and pillows, but disappointing service in the restaurant. The girls did a great job but they were understaffed. After waiting nearly an hour for food it unfortunately came out Luke warm. I’d stay again though.
Stayed 1 night in Oct 2025

8/10 Good

Emily

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was handy for m&s bank arena has we were going to a concert
Stayed 1 night in Oct 2025

8/10 Good

Elizabeth

Stayed 1 night in Oct 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room, comfy bed, good pillows, nice sense of design to the rooms and spaces. Really impressed. Great view from 8th floor.
Stayed 2 nights in Oct 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

avril

Stayed 2 nights in Aug 2025

10/10 Excellent

Malakai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, great location, friendly staff. 10/10 vibes
Stayed 2 nights in Sep 2025

8/10 Good

Amandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad and near docks
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A very warm welcome and pleasant stay. Great facilities, location and stylish accommodation. Would definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room wash very clean, the bed was a king-size and very comfortable, I slept like a log. I didn't eat here but had a drink from the bar and the cost was reasonable for a Hotel. The Albert Dock marina was a 5 min walk where there are options for bars and restaurants. The staff here were excellent, nothing to much trouble and the buffet breakfast was worth it too.
Stayed 1 night in Sep 2025

10/10 Excellent

Alistair

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Staff was friendly. Room was clean. Great location.
Stayed 1 night in Sep 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff, comfortable room and a great view.

I had a lovely comfortable room on a high floor with a great view and a window seat too! I was able to watch out cruise ship docking from my window! The staff here were also very welcoming and helpful. My aunty and I ate in the restaurant twice and had lovely food which adapted well to my dietary needs. The only disappointment really was the tea provided - I drink earl grey tea and would have loved some early grey teabags !
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and hotel.
Stayed 3 nights in Sep 2025

6/10 Okay

Lorna

Disliked: Cleanliness

Disappointed customers

We booked a superior room which turned out to be pretty average. The free mini bar was a joke! Hardly anything in it! Couple bottles of wine and beer and a couple of cans of Pepsi! To ice water with no gin! Room never was swept while we were there and used glasses not cleaned or renewed! Very disappointed in your hotel! Won’t be returning
Stayed 4 nights in Sep 2025

10/10 Excellent

ANDREW

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay for the M & S bank arena. Also convenient for Albert Dock & a short walk to the city centre
Stayed 2 nights in Sep 2025

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel & excellent staff.
Stayed 1 night in Sep 2025