Pullman Liverpool

4.0 star property
Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool

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Photo gallery for Pullman Liverpool

Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Restaurant
Interior
Property entrance
Shower, rainfall showerhead, designer toiletries, hair dryer

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Room service

Explore the area

View in a map
Monarchs Quay, Liverpool, England, L3 4FP
  • Place, M&S Bank Arena
    ‪2 min walk‬
  • Place, Royal Albert Dock
    ‪5 min walk‬
  • Place, The Beatles Story Museum
    ‪5 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪23 min drive‬

Room options

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(85 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.6 out of 10
Exceptional
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Premium)

8.6 out of 10
Excellent
(8 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(41 reviews)
  • 269 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Liverpool

Located in The Docks, Pullman Liverpool is next to popular attractions like ACC Liverpool and M&S Bank Arena. This 216-room, 4-star hotel has a restaurant along with conveniences like a 24-hour gym and free in-room WiFi. Centrally located in Liverpool, the hotel is connected to the convention center and also a short walk from Royal Albert Dock and The Beatles Story Museum.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 5 min walk - 0.3 miles
  • The Beatles Story Museum - 5 min walk - 0.3 miles
  • Liverpool ONE - 9 min walk - 0.5 miles

Getting around

  • Liverpool James Street Station - 14 min walk
  • John Lennon Airport (LPL) - 30 min drive

Restaurants

  • ‪Baltic Fleet - ‬9 min walk
  • ‪Rudy's Neapolitan Pizza - ‬6 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Madre - ‬6 min walk
  • ‪What's Cooking - ‬6 min walk

About this property

Pullman Liverpool

Riverfront Liverpool hotel connected to the convention center, steps from ACC Liverpool
Pullman Liverpool features a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Guests can expect free WiFi and 55-inch flat-screen TVs with digital channels. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Coffee makers, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 0.1 miles (GBP 18 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 18.95 for adults and GBP 9.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Computer station

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 18.95 for adults and GBP 9.50 for children
  • Nearby parking fee: GBP 18.00 per day(656 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Pullman Liverpool Hotel opening January 2016
Pullman Hotel opening January 2016
Pullman Liverpool opening January 2016
Pullman opening January 2016
Pullman Liverpool Hotel
Pullman Liverpool
Pullman Liverpool Hotel
Pullman Liverpool Liverpool
Pullman Liverpool Hotel Liverpool

Frequently asked questions

Are free cancellation options available at Pullman Liverpool?

Pullman Liverpool offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What is there to do near Pullman Liverpool?

This hotel is situated in The Docks, just steps from M&S Bank Arena, and within a 10-minute walk of Royal Albert Dock and The Beatles Story Museum. You'll also find Liverpool ONE and Liverpool Pier Head Ferry Terminal less than a mile away.

Is parking available on site at Pullman Liverpool?

Yes, there is electric car charging available.

Does Pullman Liverpool feature a casino at the property?

No, Pullman Liverpool doesn't have a casino.

Will I find an indoor pool at Pullman Liverpool?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Pullman Liverpool?

Amenities that appeal to couples at this riverfront hotel include around-the-clock room service and a rainfall showerhead in each guestroom with some featuring river views.

Does Pullman Liverpool have a hot tub?

No, this hotel doesn't have a spa tub.

Does Pullman Liverpool have a restaurant with a breakfast menu?

Yes, Pullman Liverpool serves buffet breakfast each morning for a surcharge from its restaurant.

Will Pullman Liverpool allow pets to stay for free?

No, pets aren't allowed at Pullman Liverpool.

Are there connecting rooms at Pullman Liverpool?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Pullman Liverpool?

The closest major airport to Pullman Liverpool is John Lennon Airport (LPL), which is 9 mi away (30 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.5 mi away.

Can I book a room with a balcony at Pullman Liverpool?

No, you won't find guestrooms with balconies at Pullman Liverpool.

Pullman Liverpool Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 753 out of 1000 reviews
Rating 8 - Good. 175 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lucy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing,went out of their way to make us feel welcome !
Stayed 2 nights in Sep 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Welcome and stay

My wife and I had a lovely stay, we were given a very warm and friendly welcome. The room was lovely, comfortable bed and the food/room service was really good. We had fish n chips and also a full English breakfast.
Stayed 2 nights in Jul 2025

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay.

Lovely comfortable room with terrific shower. Good location for the Albert Dock, the M&S arena and Liverpool1 Good breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Cerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, comfy bed and fab shower. Staff very attentative.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charlotte

Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Charbel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pre cruise stay

Everything was spot on
Stayed 1 night in Jul 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Liverpool stay for family

Rooms were very clean and tidy. The lights were quite odd and we couldnt figure them out!! The pillows were nit the comfiest and bed was really soft. Not a great night sleep. View across the Mersey was beautiful and hotel did have quite a posh feep to it.
Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous Reception staff!

Really terrific, professional, fun staff, who stepped up, over and above to support the guests. So welcoming and pro-active.
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful room , lovely staff . Very helpful and good value for money.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daisy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Debra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly, helpful staff. Would definitely stay here again, Thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Laura

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff were so lovely and the food from room service was gorgeous.
Stayed 2 nights in Aug 2025

10/10 Excellent

Belqies

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, room was spacious and nicely decorated. Loved the ocean view. Well air-conditioned and really comfy bed and pillow. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Ketevan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great weekend stay

Great location and room was upgraded to allow us river view. All in good value and friendly staff.
Stayed 3 nights in Jul 2025

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great stay perfect location lovely staff will definitely return
Stayed 1 night in Aug 2025

10/10 Excellent

Olivia J

Stayed 1 night in Aug 2025

10/10 Excellent

keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Great hotel. Very pleasant reception staff. Comfy bed and room very clean. Will stay again whenever I'm in the area. At least Hotels.com have taken down the inaccurate impression that this hotel has an indoor swimming pool as it does not.
Stayed 2 nights in Aug 2025

6/10 Okay

Sue

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025