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Novotel Liverpool Centre

4.0 out of 5.0

Recent guest reviews

Nice and cozy rooms. Near to the docks and shopping areas. Many restaurant choices around as well. Breakfast choice is not exceptional but it is sufficient for most. Reception sometimes has a queue, this might be due to being staffed by 1 or 2 people only.

Rooms are big and clean can't fault the rooms, however on the 10th floor and there for business use, outside was very loud with constant bangs. Sounded like fireworks (but it wasnt). Apart from location I can't fault

We were only there for one night , room only but hotel is in a good location. The room was comfortable and clean. Staff are friendly although there is no proper reception area , just a couple of small desks with a computer on which seemed strange. We had a drink in the bar which had a nice atmosphere. All in all a good experience.

This is a lovely really central hotel. Everything was fine except the speed of service.Breakfast was a shambles.The food was good but it was a case of tracking down cutlery,waiting for dirty tables to be cleared,waiting for tea etc. How foreign guests view this I hate to think.Not what one expects from a Novotel.More staff needed.

I been to many hotels in Liverpool area and this hotel is one of the best. I cannot fault the reception staff they went beyond expectations during my stay and they were very kind enough to give me one of the rooms on the top floor (11th floor) My room was a superior Queen room and it was totally spacious, enough space to work and play, the bed was super comfortable and it also nice to learn that you can buy the bedding In the online store, Nothing to write home about the bathroom, I didn't realise that the toilet and the bathroom were in separate rooms! But they were cleaned to a high standard. I wish I had more time to use the facilities, I heard they had a lovely swimming pool and gym but I be coming back to the hotel very soon to utilise those facilities. Breakfast was amazing, great choice of options and it's worth it for the extra money, it's on all you can eat breakfast buffet which was perfect and it was nice to see some local produce. I like to say thank you to all the staff the hotel, you guys are awesome and I'll be back to #feelwelcome again!

This is my hotel of choice for stays in Liverpool. Not so sure after my two latest experiences. Last weekend I was meeting friends who had flown in from Bulgaria. Friday and Sunday nights were about £100; Saturday was £450. Liverpool at home to Chelsea. I understand demand led pricing, but that’s taking the mick. We stayed elsewhere. This weekend I’ve been discharged from Hospital after a 10 week stay. The hotel Staff have been helpful in many ways but there’s been odd condescension and a divergence of approach. I’m walking with two sticks but one staff member refused to bring something up to my room on Health & Safety grounds. The accessible bathroom is mainly ok, but no shower seat. An obvious oversight. The room doors are standard width. Hard on the knuckles when using a chair. I had to get out, fold it, then push it through. Other than that food and beverage are good. Beds are comfortable.

Comfortable room, well appointed. Friendly staff. Nice pool and steam room. Decent breakfast except the eggs. Oh the eggs. How can you serve fried eggs that are simultaneously cooked hard and cold. How can you make scrambled eggs that are solid but swimming in water. The manager of this hotel, who obviously get so much right, needs to eat breakfast there occasionally. Maybe he just doesn’t like eggs. I do.

We enjoyed a short family break. The room was great, being comfortable and surprisingly quiet considering the central position. The staff were friendly and efficient. The breakfast was varied and tasty.

Booked to come for daughters birthday, mentioned on phone to manager kai was daughters birthday, would have been happy just a card, got a lovely tray of cookies and chocs and letter to Say she was guest of the day, really made her day, we booked hilton year earlier but novotel knocks spots off it, lovely executive big immaculate room, lovely toiletries, the bAr area lovely steffi loved the x box, nintendo, the staff are really lovely here found that at edinburgh novotel too, the pool was lovely not too busy, we had a lovely weekend breakfast was fab used to ask for nutella for daughter and no problem, only reason not five star is we ordered bowl of pasta in bar plain for steffi took hour and ten mins to come had to ask twice to see where it was? Barman with blonde hair very nice english lad seeing what had happened, really good customer service because room Service took over hour the sAt night too when said half hour, got nice call off reberto i think and did knock it off the bill, dont know if maybe function in cause friday no problem Ordering in bar and later on came when it said and food was lovely too!!! Thanks again kai and staff for a lovely stay we look forward to returning to a fab, kid friendly, immaculate welcoming hotel!!!! Lisa, stephen and steffi newcastle x.

Mostly good hotel, rooms are of a good size and modern, swimming pool is nice although quite small, breakfast is fairly decent, although coffee and tea are brought by the waiters, which they tended to forget to do. Location is fantastic. Main issue was room was not cleaned during our stay. I have contacted Novotel about this and complained to which they have ignored. A real shame and has left a bad feeling.

40 Hanover Street Liverpool England

Hotel highlights

  • Walking distance to Liverpool ONE and Merseyside Maritime Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Liverpool City Center, Novotel Liverpool Centre is within a 5-minute walk of Liverpool ONE and within 15 minutes of other popular attractions like Merseyside Maritime Museum. This 4-star hotel has 209 guestrooms and offers an indoor pool, free in-room WiFi, and a fitness center. Centrally located in Liverpool, the hotel is also a short walk from Beatles Story and Albert Dock.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Novotel Liverpool Centre's 209 air-conditioned rooms provide minibars, coffee makers, and safes. Guests can expect wired Internet, free WiFi, and LCD TVs with satellite channels and pay movies. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.

Property features

At Novotel Liverpool Centre, guests enjoy an indoor pool, a fitness center, and a steam room. Offsite parking is offered for a fee. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 10 meeting rooms, and a business center.

Room options

Superior Room, 1 Queen Bed

Queen 1 | Sleeps 4

Executive Room, 1 King Bed

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 2417 reviews