Leonardo Hotel Liverpool

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop
VIP Access

Choose dates to view prices

Photo gallery for Leonardo Hotel Liverpool

Welcome to our reception area, where friendly staff are always ready to assist you.
Relax in a stylish room with a flat-screen TV, comfortable armchair, and large window.
Experience the sleek, modern exterior of Leonardo Hotels, featuring a striking glass facade and illuminated windows.
Relax in a spacious room with a large bed, tufted headboard, and crisp white bedding.
Enjoy a drink at the bar with a city view.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Laundry

Explore the area

Map
No. 31 Keel Wharf, Liverpool, England, L3 4FN
  • Royal Albert Dock
    ‪2 min walk‬
  • The Beatles Story Museum
    ‪3 min walk‬
  • Liverpool ONE
    ‪8 min walk‬
  • Liverpool (LPL-John Lennon)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Book today, save on your next hotel stay

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Room options

Executive Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Family Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(6 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, Multiple Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

Standard Double Room

8.6 out of 10
Excellent
(39 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Triple Room

8.4 out of 10
Very good
(52 reviews)
  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Superior Double Room

8.8 out of 10
Excellent
(8 reviews)
  • 290 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Liverpool

Located in The Docks, Leonardo Hotel Liverpool is next to popular attractions like Royal Albert Dock and M&S Bank Arena. This 310-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • ACC Liverpool - 1 min walk - 0.1 miles
  • M&S Bank Arena - 2 min walk - 0.1 miles
  • Royal Albert Dock - 2 min walk - 0.1 miles
  • The Beatles Story Museum - 3 min walk - 0.2 miles
  • Liverpool ONE - 8 min walk - 0.4 miles

Getting around

  • Liverpool Central Station - 15 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Albert Dock - ‬6 min walk
  • ‪Thoughtfully Cafe Liverpool - ‬7 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Pumphouse - ‬5 min walk
  • ‪Baltic Fleet - ‬7 min walk

About this property

Leonardo Hotel Liverpool

Eco-certified hotel with a 24-hour front desk and a coffee shop
Guests of Leonardo Hotel Liverpool enjoy access to free WiFi in public areas, meeting rooms, and a business center. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Additional amenities include express check-in, express check-out, and laundry facilities.
Guests can expect 28-inch flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Coffee makers, hair dryers, and safes are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 12 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bar and Grill

Family friendly

  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: GBP 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Nearby parking fee: GBP 12 per day (984 ft away)
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Inn Liverpool
Jurys Inn Liverpool
Jurys Liverpool
Liverpool Inn
Liverpool Jurys Inn
Jurys Hotel Liverpool

Frequently asked questions

Is free cancellation available at Leonardo Hotel Liverpool?

Leonardo Hotel Liverpool provides free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Leonardo Hotel Liverpool?

As of Jul 12, 2025, prices found for a 1-night stay for 2 adults at Leonardo Hotel Liverpool on Jul 27, 2025 start from $73.35, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Leonardo Hotel Liverpool?

This hotel is situated in The Docks, just steps from Royal Albert Dock and M&S Bank Arena, and within a short walk of The Beatles Story Museum. You'll also find Liverpool ONE and Liverpool Pier Head Ferry Terminal less than a mile away.

Will I be able to park at Leonardo Hotel Liverpool?

Yes, there is accessible parking available.

Does Leonardo Hotel Liverpool have a casino on the premises?

No, Leonardo Hotel Liverpool doesn't have a casino.

Will I find an indoor pool at Leonardo Hotel Liverpool?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Leonardo Hotel Liverpool?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a bar and a restaurant.

Are there hot tubs at Leonardo Hotel Liverpool?

No, this hotel doesn't have a spa tub.

Does Leonardo Hotel Liverpool feature a restaurant that includes a breakfast menu?

Yes, Leonardo Hotel Liverpool serves buffet breakfast for a surcharge each morning at Bar and Grill.

Will Leonardo Hotel Liverpool allow pets to stay for free?

No, pets aren't allowed at Leonardo Hotel Liverpool though service animals are welcome.

Are there connecting rooms at Leonardo Hotel Liverpool?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Leonardo Hotel Liverpool?

The closest major airport to Leonardo Hotel Liverpool is John Lennon Airport (LPL), which is 9 mi away (31 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 15.6 mi away.

Are there rooms with balconies that I can book at Leonardo Hotel Liverpool?

No, there aren't any guestrooms with balconies at Leonardo Hotel Liverpool.

Leonardo Hotel Liverpool Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1069 reviews
Rating 8 - Good. 307 out of 1069 reviews
Rating 6 - Okay. 129 out of 1069 reviews
Rating 4 - Poor. 49 out of 1069 reviews
Rating 2 - Terrible. 38 out of 1069 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue was the lack of taxi's in the vicinity. The hotel called a taxi for me but it didn't arrive, my mum has mobilty issues and is recovering from surgery and walks with a stroller, we ended having to walk over a mile into the city centre to find a taxi rank. For that reason, i wouldn't stay there again, if I had mum with me.
Stayed 1 night in Apr 2025

8/10 Good

Dana, FOX LAKE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Alan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint we have was we couldn’t find anyone in the parking area (kings dock)) to help claim our discount on the parking fee, everything else was fine
Stayed 3 nights in Mar 2025

6/10 Okay

Anna

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tracy

Stayed 1 night in Dec 2024

2/10 Terrible

Nilgun

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Shockingly disrespectful front desk staff

We recently stayed at Hotel Leonardo in Liverpool for a conference, booking three rooms for four nights. Unfortunately, my experience was marred by the awful behavior of Demi at the front desk. She was rude, confrontational, and, when I tried to explain the catalogue of errors we'd encountered during the first 12 hrs of checking in, she told me to "stop talking!" This level of disrespect is completely unacceptable for any type of role where you are customer facing. While I do want to acknowledge that the manager could not apologise enough and assured me that they would address the situation with Demi, I was dismayed to encounter her again at check-out. In my opinion, Demi is not suited for a front desk role, and she needs significant improvement and training in basics of customer service. Not once did she acknowledge the errors they had made or apologise that we were being made to move rooms again (for some of us it was the third room in 12 hrs). Although the rest of the staff were polite and professional, Demi's behavior completely overshadowed our experience, and I cannot recommend this hotel based on the way we were treated. It left such a bitter taste that I would certainly wish no one else is subjected to that level of disrespect.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nilgun

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service

Awful front desk experience

We recently stayed at Hotel Leonardo in Liverpool for a conference, booking three rooms for four nights. Unfortunately, my experience was marred by the awful behavior of Demi at the front desk. She was rude, confrontational, and, when I tried to explain the catalogue of errors we'd encountered during the first 12 hrs of checking in, she told me to "stop talking!" This level of disrespect is completely unacceptable for any type of role where you are customer facing. While I do want to acknowledge that the manager could not apologise enough and assured me that they would address the situation with Demi, I was dismayed to encounter her again at check-out. In my opinion, Demi is not suited for a front desk role, and she needs significant improvement and training in basics of customer service. Not once did she acknowledge the errors they had made or apologise that we were being made to move rooms again (for some of us it was the third room in 12 hrs). Although the rest of the staff were polite and professional, Demi's behavior completely overshadowed our experience, and I cannot recommend this hotel based on the way we were treated. It left such a bitter taste that I would certainly wish no one else is subjected to that level of disrespect.
Stayed 1 night in Mar 2025

4/10 Poor

Micaela

Business traveler
Disliked: Staff & service, room comfort

Poor night with high cost

Hotel was over priced. Room was basic and clean. Bedding was clean and crisp. Pillows were uncomfortable. The Aircon did not work so the room was hot. Bathroom was clean. Overall it was significantly over priced and I would not recommend it or stay there again
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Stayed 2 nights in Feb 2025

8/10 Good

Janice

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Was ok for work stay

Hotel ok, basic clean but nothing special. Food expensive, greasy fish and chips. Staff lovely.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Leonardo

Nice hotel with a lovely view. Location on the docks was fun. Breakfast was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel friendly staff and comfy bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Dean

Stayed 1 night in Mar 2025

10/10 Excellent

Madeleine

Great value. Second time we've stayed
Stayed 2 nights in Feb 2025

2/10 Terrible

Ross

Stayed 1 night in Feb 2025

8/10 Good

Mike

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Zena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to everything, cost, size of room.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kevin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel enjoyed our stay
Stayed 2 nights in Feb 2025