Torel Palace Lisbon

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk
VIP Access

Choose dates to view prices

Photo gallery for Torel Palace Lisbon

Restaurant
Property preview
Villa, 1 Bedroom, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar
Building design
Outdoor pool, sun loungers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly
  • Parking available
  • Room service

Explore the area

View in a map
Rua Câmara Pestana, 45, Lisbon, 1150-082
  • Place, Avenida da Liberdade
    ‪3 min walk‬
  • Place, Restauradores Square
    ‪5 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

Double Room (Master)

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

Villa, 1 Bedroom, Jetted Tub

  • 516 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, City View

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Premier Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)
  • 1023 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)
  • 1399 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Apartment, 1 Bedroom

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

Apartment, 1 Bedroom, Balcony, City View

  • 592 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

Apartment, 2 Bedrooms, Jetted Tub

  • 1668 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite

  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Suite Imperial, vista Cidade

  • 861 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Royal Suite, City View

  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Deluxe Suite, City View

10.0 out of 10
Exceptional
(1 review)
  • 484 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

Royal Double Room, Jetted Tub, City View

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Master

  • Sleeps 3

Master With View

  • Sleeps 2

Royal With View

  • Sleeps 3

Classic Room

  • Sleeps 2

Suite Royal

  • Sleeps 2

Royal Double Room, Jetted Tub, City View

  • Sleeps 2

Two-Bedroom Deluxe Apartment

  • Sleeps 4

Two-Bedroom Penthouse Apartment

  • Sleeps 4

One-Bedroom Apartment With Balcony

  • Sleeps 2

Two-Bedroom Apartment With Terrace & Jacuzzi

  • Sleeps 4

Villa With Jacuzzi

  • Sleeps 3

One-Bedroom Standard Apartment

  • Sleeps 2

Suite Royal With View

  • Sleeps 2

Presidential Suite with City View

  • Sleeps 2

Imperial Suite

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

Premier Double Or Twin Room With City View

  • Sleeps 2

Master Royal With View

  • Sleeps 2

Suite

  • Sleeps 2

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About the neighborhood

Lisbon

Located in Lisbon City Center, Torel Palace Lisbon is within a 10-minute walk of popular sights such as Rossio Square and Avenida da Liberdade. This 39-room, 5-star hotel has 2 restaurants and 24-hour room service, along with an outdoor pool.

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.2 miles
  • Restauradores Square - 5 min walk - 0.3 miles
  • Rossio Square - 5 min walk - 0.3 miles
  • Castle of São Jorge - 8 min walk - 0.5 miles
  • Santa Justa Elevator - 8 min walk - 0.5 miles

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Lisboa - ‬6 min walk
  • ‪Bonjardim - ‬7 min walk
  • ‪Solar dos Presuntos - ‬4 min walk
  • ‪BananaCafe - Posto 5 - ‬6 min walk
  • ‪Casa do Alentejo - ‬6 min walk

About this property

Torel Palace Lisbon

Luxury hotel with 2 restaurants and a 24-hour front desk
An outdoor pool, coffee in a common area, and a computer station are featured at Torel Palace Lisbon. Valet parking is EUR 30.00 per night if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for EUR 45 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and tours or tickets. Other amenities at this luxury hotel include a terrace, laundry facilities, and a water dispenser.
24-inch LCD TVs come with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries, and memory foam beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include minibars, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 65 per pet, per night
  • Pet weight must not exceed 22 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free nearby parking, along with offsite parking (reservations required).
Property Registration Number 12268

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Parties and events are allowed on site.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Torel Palace Lisbon caters to LGBTQ+ guests.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

Is free cancellation available at Torel Palace Lisbon?

Torel Palace Lisbon offers free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Torel Palace Lisbon?

As of Dec 2, 2025, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on Dec 3, 2025 start from $249.63, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Torel Palace Lisbon?

This hotel is situated in Lisbon City Center within a 10-minute walk of Rossio Square and Avenida da Liberdade. You'll also find Santa Justa Elevator and Marquis of Pombal Square less than a mile away.

Will I be able to park at Torel Palace Lisbon?

Yes, secured valet parking is offered for EUR 30.00 per night. Bicycle parking is also available for guests. You'll find a garage and max 10 spaces per unit.

Does Torel Palace Lisbon have a casino at the property?

No, Torel Palace Lisbon doesn't have a casino.

Will I find an indoor pool at Torel Palace Lisbon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Torel Palace Lisbon a good place to stay for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Torel Palace Lisbon?

Yes, some guestrooms at this hotel feature private outdoor spa tubs.

Does Torel Palace Lisbon have a restaurant that serves breakfast?

Yes, Torel Palace Lisbon has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Torel Palace Lisbon allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Torel Palace Lisbon for a fee of EUR 65 per pet, per night.

Does Torel Palace Lisbon have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Torel Palace Lisbon?

The closest major airport to Torel Palace Lisbon is Humberto Delgado Airport (LIS), which is 5.6 mi away (28 minutes by car). Another top airport is Cascais (CAT), which is located 13.5 mi away (35-minute drive).

Are there rooms with balconies at Torel Palace Lisbon?

Yes, some guestrooms at this hotel offer either a furnished balcony or a furnished patio where guests can enjoy garden or city views.

Torel Palace Lisbon Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 392 out of 489 reviews
Rating 8 - Good. 70 out of 489 reviews
Rating 6 - Okay. 16 out of 489 reviews
Rating 4 - Poor. 6 out of 489 reviews
Rating 2 - Terrible. 5 out of 489 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning boutique hotel has gorgeous, surprisingly spacious rooms, exceptional views and delicious food. There is easy access to a tram that takes you right to the city center. It was a hot day when we arrived, after a long day of travel, so lounging at the picturesque pool with a glass of sparkling wine was how we spent our time here.
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Philippe-Alexandre

Stayed 3 nights in Aug 2025

10/10 Excellent

Katherine, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness
It was unique. Each room had character. It was spread out over three buildings and didn’t have a huge number of rooms. Service was impeccable - staff was truly helpful and a pleasure to deal with, but not in your face all the time. The breakfast buffet was lovely and well curated. The hill to get to the hotel was shockingly steep, but it afforded the property wonderful views.
Ceiling of one of the rooms
Stayed 6 nights in Jun 2025

10/10 Excellent

Keith

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025

10/10 Excellent

Eric

Stayed 2 nights in Jun 2025

10/10 Excellent

Arnauld

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025

10/10 Excellent

Morgan

Stayed 3 nights in Jun 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Stayed 2 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Sara

Stayed 3 nights in May 2025

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Greyson

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2025

2/10 Terrible

John

Traveled with family
Disliked: Cleanliness, staff & service
I hate writing negative reviews, but in this case, I feel compelled to do so after numerous unsuccessful attempts to resolve this directly with the hotel. I originally booked my stay at Torel Palace Lisbon through Expedia, but when I arrived, the hotel claimed they had no record of my reservation. With no support from the staff, I was forced to book again—this time directly with the hotel had a much higher rate than Expedia—and chose a refundable rate. Unfortunately, the experience only got worse. When I checked in, the elevator was broken, which was never mentioned in advance. My wife just had surgery on her back so walk in the stairs is difficult My room was noticeably smaller than described, and certainly did not reflect the photos on the website. The staff showed little concern for the issues I raised. I chose to check out a day early due to the poor conditions, but despite booking a refundable rate directly through the hotel, Torel Palace refused to refund the second night. I followed up multiple times, but they offered no flexibility or resolution. I travel monthly to Europe and have stayed at many hotels—this was by far the worst experience out of my 12 trips this past year. Between the lack of accountability, misleading room descriptions, and unresponsive service, I cannot recommend
Stayed 2 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Zach

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love Torel Palace!!
Stayed 4 nights in May 2025

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel situated on top of the city right beside the Lavra Funicular giving direct access to the theatre district; the Metro; and all the sights and sounds of the city within a few minutes walk. The staff are all incredible - totally discrete, professional and personal service from the Concierge, to the serving staff and the cleaners (hotel is utterly spotlessly clean!) - call out for Sonia in the breakfast room who was just lovley; to DiDi in the bar who makes the meanest spicy margaritas! Our 6 year old son Abel (and his 'companion' Mr Bear) was treated with such respect, care and attention - cannot fault any aspect of our stay!
Stayed 3 nights in Apr 2025