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Recent guest reviews

The staff was great the location was amazing walking distance to alot places very clean i recommend

Place is very nice . Staff was so attentive and every time we need something they help us . Location is unbeatable, center of everything. Only downside is towels , they are like plastic , cheap souvenir towels . Still, I would definitely go back .

We were there for 7 days. No hot water until the last day when they finally fixed the boiler so every morning was spent splashing cold water on ourselves. The breakfast buffet is a definite disappointment. Do not waste your money. There seems to be construction all over town so the hotel is very noisy.

Pros: -Fantastic location- close to pretty much everywhere you want to go. -Beautiful hotel design as a whole -Room was amazing and had great amenities like: excellent shower, hair dryer with a diffuser, tv with english language options, balcony, free smart phone to use while we were there, nice toiletries, etc -Better than average breakfast buffet Cons: -Very small elevator -There was a man doing work in our room when we checked in and the staff didn’t really help resolve it until after we brought it to their attention twice and even then they didn’t seem to take it very seriously. That said, after submitting a survey during our stay in which we expressed our displeasure with the above situation, we did get a polite apology note and a delivery of some local pastries.

Great location. Rooms were charming. We like to stay in boutique hotels and not chains if possible in order to experience the warm and charm. The young lady who ran things was exceptional and a sheer delight. All the staff was wonderful.

Rua do Ouro 265 Lisbon

Hotel highlights

  • Walking distance to Rossio Square and Commerce Square
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Lisbon Old Town, The Lift Boutique Hotel by RIDAN Hotels is next to popular attractions like Santa Justa Elevator and Rossio Square. This 27-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/cafe. Buffet breakfast is offered for a fee each morning from 7:30 AM to 10:30 AM.


Rooms

Guests can enjoy free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Minibars, safes, and phones are also standard.


Property features

Renovated in 2017, The Lift Boutique Hotel by RIDAN Hotels offers free WiFi in public areas, coffee in a common area, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include a garden, a picnic area, and a porter/bellhop.

Room options

Classic Twin Room

2 Twin Beds | Sleeps 2

Historic Room

1 Double Bed | Sleeps 3

Classic Double Room

1 Queen Bed | Sleeps 2

Comfort Room

1 Double Bed | Sleeps 2

Guest reviews for The Lift Boutique Hotel by RIDAN Hotels

Everyone (5) Couples (1) Family (1)
5
Family

The staff was great the location was amazing walking distance to alot places very clean i recommend

By on Dec 31, 2021

Review comment responded on Jan 1, 2022

Dear Mrs. Carmen, We would like to thank you for your stay and preference towards The Lift Boutique Hotel! After seeing your review we were so delighted to know that you really enjoyed your stay. Our main goal is guest satisfaction and we work for it on a daily basis. We hope to have the opportunity to welcome you back. Once again, thank you!

5
Partner Couples

Place is very nice . Staff was so attentive and every time we need something they help us . Location is unbeatable, center of everything. Only downside is towels , they are like plastic , cheap souvenir towels . Still, I would definitely go back .

By on Jun 12, 2021

Review comment responded on Jun 18, 2021

Dear , We would like to thank you for your stay and preference towards The Lift Boutique Hotel! After reading your comments we were so delighted to know that you really enjoyed your stay. Our main goal is guest satisfaction and we work for it on a daily basis. We hope to have the opportunity to welcome you back. Once again, thank you!

2
Everyone

We were there for 7 days. No hot water until the last day when they finally fixed the boiler so every morning was spent splashing cold water on ourselves. The breakfast buffet is a definite disappointment. Do not waste your money. There seems to be construction all over town so the hotel is very noisy.

By on Nov 7, 2019

Review comment responded on Nov 7, 2019

Dear Guest, The Lift Boutique Hotel thank you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Pedro Eiras – Front Office

5
Everyone

By on Jun 27, 2019

Review comment responded on Jun 27, 2019

Dear Guest, The Lift Boutique Hotel thanks you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Sara Gouveia – Front Office

4
Everyone

By on Apr 23, 2019

Review comment responded on Apr 24, 2019

Dear Guest, The Lift Boutique Hotel thanks you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Sara Gouveia – Front Office

4

beautiful botique hotel in prime location

Everyone

Pros: -Fantastic location- close to pretty much everywhere you want to go. -Beautiful hotel design as a whole -Room was amazing and had great amenities like: excellent shower, hair dryer with a diffuser, tv with english language options, balcony, free smart phone to use while we were there, nice toiletries, etc -Better than average breakfast buffet Cons: -Very small elevator -There was a man doing work in our room when we checked in and the staff didn’t really help resolve it until after we brought it to their attention twice and even then they didn’t seem to take it very seriously. That said, after submitting a survey during our stay in which we expressed our displeasure with the above situation, we did get a polite apology note and a delivery of some local pastries.

By , from scotland on Jun 16, 2018

Review comment responded on Jun 21, 2018

Dear Mr. John, The Lift Boutique Hotel we thank you for your stay. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. We’re sorry you were unhappy. We’ll work hard to fix the issue you experienced. Thanks for letting us know. We hope to see you again and that next time you enjoy your stay with us. Once again thank you very much for staying with us. Regards, Sofia Friza - Front Office / The Team of The Lift Boutique Hotel

4
Everyone

Great location. Rooms were charming. We like to stay in boutique hotels and not chains if possible in order to experience the warm and charm. The young lady who ran things was exceptional and a sheer delight. All the staff was wonderful.

By on Jul 15, 2020

Review comment responded on Jul 15, 2020

Dear Guest, The Lift Boutique Hotel thank you for your stay and preference. We read your comments with great interest, which will help to boost and act with excellence and offer our Portuguese hospitality. It will stimulate the analysis of our entire team. It is very important for us to listen to our customers as they are the ones that indicate the direction to follow. Once again thank you so much for staying with us. Kind Regards, Pedro Eiras – Front Office

The Lift Boutique Hotel by RIDAN Hotels

Rua do Ouro 265, Lisbon, 1150-272
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