Very well located, out room was small but clean. The hotel staff very friendly
Excelent service, very happy with our stay
Excelente
Great location and very convenience for shopping restaurant and bar .
We got moved to Figueroa the day before we checked in. The room they gave us at that location was tiny and we barely had any place to set our luggage. The door to the hotel room at that location also did not latch when pulled closed unless you slammed the door which felt like a security issue especially since they didn’t make us aware of that but they were clearly aware of the issue when we brought it up.
Located in Lisbon Old Town, My Story Hotel Ouro is within a 5-minute walk of popular attractions such as Commerce Square and Santa Justa Elevator. This 51-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Buffet breakfast is offered for a fee each morning from 7:00 AM to 10:30 AM.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.
Guests staying at My Story Hotel Ouro enjoy free WiFi in public areas, laundry facilities, and a gift shop. Airport transportation is made easy with an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. This smoke-free hotel also has a TV in a common area.
Very well located, out room was small but clean. The hotel staff very friendly
Excelent service, very happy with our stay
Dear Miguel,Thank you for taking the time to review your stay.We are delighted to hear that you were very happy with your stay and appreciated our excellent service. It's great to see that our room amenities met your expectations, as we strive to provide a comfortable and enjoyable experience for our guests.We look forward to welcoming you back in the future. Best regards,Ricardo Sá, General Manager
Excelente
Caro Miguel,muito agradecemos o seu feedback.Foi com grande satisfação que o recebemos e ficamos muito contentes por termos ido ao encontro das suas expectativas.Estaremos sempre disponíveis para o receber. Cumprimentos,Rita Mendes, Gerente Geral
Great location and very convenience for shopping restaurant and bar .
We got moved to Figueroa the day before we checked in. The room they gave us at that location was tiny and we barely had any place to set our luggage. The door to the hotel room at that location also did not latch when pulled closed unless you slammed the door which felt like a security issue especially since they didn’t make us aware of that but they were clearly aware of the issue when we brought it up.
Dear Miguel,Thank you for sharing your experience with us.We are glad to hear that you found our service to be friendly and helpful. Our team always strives to provide the best possible assistance to our guests. It's also great to know that you appreciated the cleanliness of your room. We take pride in maintaining a high standard of cleanliness throughout the hotel.However, we understand that the room size may not have met your expectations, but we assure you that our rooms are designed to be functional and efficient for our guests. We hope that the comfort of our beds and the amenities provided made your stay enjoyable.We hope to welcome you back. Best wishes,Ricardo Sá, General Manager