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Recent guest reviews

Accessible to subway & bus stations & the staff speaks different languages

Good but not Great. Fair for the price I paid. Would stay again for the price I got.

Great location near the train and metro station. Clean and safe part of the city. Nearby vegetarian restaurant with outdoor patio. Quiet room. Amazing breakfast.

I chose this hotel because I thought it would be nicer than a budget hotel, like Ibis. However, there was not much difference. The best feature was that the Internet was included. When I entered the room: (1) long diagonal crack on the window, (2) desk chair with wobbly leg that seemed ready to collapse, (3) weak air conditioning. The reported the first two because I didn't want to be blamed for damage. I reported the air conditioning problem. On full blast, virtually no air came out of the vent and the air was just above room temperature. The desk clerk said he would have it repaired (he did not want to change our rooms even though the hotel did not seem very busy). The next day I asked the same desk clerk who did not report the problem. He came to my room, put his hand next to the vent and said that my air conditioning was normal. He said the hotel had weak air conditioning. They have a minibar policy that guests should be cautioned about. You can only get coffee if you go into the restaurant. Bed was worn and needed to be replaced. This hotel is not close to the airport and not close to city center. Poor location.

Very good staff, speak good English. Very helpful in every manor, especially the Manager. Have 2 computers in lobby that have internet with 20 minute timer. If you have laptop ask for 7 day free internet. Restaurant was a bit expensive & we ate elsewhere around the hotel, Great cafes very close by. Underground parking was very tight but 6 Euros a night was not too bad. They never could get our room phone to work for local calls, had to patch us through every time. [...]

Av. Jose Malhoa, 23 Lisbon

Hotel highlights

  • Walking distance to Lisbon Zoo and Gulbenkian Museum
  • Free WiFi in rooms and public areas
  • Indoor pool
  • Concierge services

Located in Lisbon City Center, Mercure Lisboa Hotel is a leisurely stroll from popular sights such as Lisbon Zoo and Gulbenkian Museum. This 4-star hotel has 104 rooms and welcomes guests with a coffee shop/café, an indoor pool, and free in-room WiFi.


Dining

Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

The 104 rooms are soundproofed and have an array of amenities, including coffee makers, free bottled water, and safes. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers, free toiletries, and bidets. Phones, desks, and wardrobes or closets are also standard.


Property features

Guests of Mercure Lisboa Hotel enjoy an indoor pool, free WiFi in public areas, and coffee in a common area. If you drive, self parking is EUR 9 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a computer station, free newspapers, and laundry facilities.

Room options

Privilege, Superior Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Standard Room, Multiple Beds

1 Twin Bed and 1 Queen Bed | Sleeps 1

Standard Room, 2 Twin Beds

2 Twin Beds | Sleeps 2

Privilege, Superior Room, 1 Double Bed

1 Double Bed | Sleeps 2

Guest reviews for Mercure Lisboa Hotel

Everyone (1) Couples (2) Family (2)
5
Family

Accessible to subway & bus stations & the staff speaks different languages

By on Jan 22, 2020

4
Family

Good but not Great. Fair for the price I paid. Would stay again for the price I got.

By , from Lewisville on Jan 21, 2020

5
Everyone

Great location near the train and metro station. Clean and safe part of the city. Nearby vegetarian restaurant with outdoor patio. Quiet room. Amazing breakfast.

By on May 5, 2019

Review comment responded on May 9, 2019

Dear Guest, Thank you very much for taking the time to post this review. We will share your comments with our team. It was a pleasure for us to be at your service and we look forward to welcoming you again at Mercure Lisboa. Kind Regards, Cláudia Gomes Guest Relation Manager

3

nothing special....

Couples

I chose this hotel because I thought it would be nicer than a budget hotel, like Ibis. However, there was not much difference. The best feature was that the Internet was included. When I entered the room: (1) long diagonal crack on the window, (2) desk chair with wobbly leg that seemed ready to collapse, (3) weak air conditioning. The reported the first two because I didn't want to be blamed for damage. I reported the air conditioning problem. On full blast, virtually no air came out of the vent and the air was just above room temperature. The desk clerk said he would have it repaired (he did not want to change our rooms even though the hotel did not seem very busy). The next day I asked the same desk clerk who did not report the problem. He came to my room, put his hand next to the vent and said that my air conditioning was normal. He said the hotel had weak air conditioning. They have a minibar policy that guests should be cautioned about. You can only get coffee if you go into the restaurant. Bed was worn and needed to be replaced. This hotel is not close to the airport and not close to city center. Poor location.

By on Jun 27, 2011

4

very nice hotel

Couples

Very good staff, speak good English. Very helpful in every manor, especially the Manager. Have 2 computers in lobby that have internet with 20 minute timer. If you have laptop ask for 7 day free internet. Restaurant was a bit expensive & we ate elsewhere around the hotel, Great cafes very close by. Underground parking was very tight but 6 Euros a night was not too bad. They never could get our room phone to work for local calls, had to patch us through every time. [...]

By on May 31, 2010

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