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Recent guest reviews

Location is good, but staff is unfriendly and outright lies to customers. Had issue with room and was told they could not move us since hotel was full. Went online and found at least 10 open rooms that I showed to staff who then took a very long time (an hour or so more) to finally move us to another room.

Great rooftop pool though crowded and not enough chairs loungers. Excellent cocktails and yummy breakfast.

Amenities were great, rooms are modern with really nice attention to detail for cleanliness and decor. Gym and spa were above and beyond what we were hoping for. Room service meal was also pretty darn tasty as well! Staff were super friendly and polite!

Great location Very nice room and bathroom Excellent breakfast

Wonderful staff, great room, awesome room bathroom and 20 minutes from the airport by metro which is a baby's hair away from the hotel entrance. I love this place!!!

The spa at the hotel is a must. Good location and good staff

close to shopping center good restaurants metro. no crowds or tourists. seemed like we lived where the locals lived. nice

This is a great hotel. Steps from the metro, incredibly spacious and clean rooms, and there is an in-room press reader app to let you read tons of magazines. Rooms are comfortable and there are bathrobes. All of the staff are very nice, they even let me check in early-- (before 9am!), which couldn't be better. I ordered an offsite pizza-- which a staff member personally escorted to my room. Perfect service. Would stay again, anytime. There honestly is nothing more you need in a hotel.

Great staff, always willing to please. Great breakfast. Close to metro and train station. Also close to airport.

Construction outside the hotel makes it loud, dirty, and difficult for cabs to pick up and drop off. Hopefully, this will be rectified soon. Hotel hallways and bar were loud till 4am. Only about 10-15 minute ride from airport, good diner (Galet) within walking distance. Building and staff have not much old world charm, but perfectly sufficient for Lisbon layover overnight.

Avenida da Republica, 46 Lisbon

Hotel highlights

  • Walking distance to Gulbenkian Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Lisbon Old Town, Jupiter Lisboa Hotel is within a 5-minute walk of popular attractions such as Campo Pequeno Bullring and Culturgest. This 224-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and a restaurant.


Dining

This hotel serves as home to a pub, along with a restaurant that specializes in Portuguese cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.


Rooms

Jupiter Lisboa Hotel's 224 rooms are soundproofed and provide minibars, free newspapers, and free bottled water. Guests can expect free WiFi and LED TVs with digital channels and pay movies. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and desks are also standard.


Property features

Guests of Jupiter Lisboa Hotel have access to a full-service spa, 2 outdoor pools, and an indoor pool. If you drive, self parking is EUR 10.00 per day, or you can take advantage of the airport shuttle (available 24 hours) for EUR 57 per person one-way. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this spa hotel include a children's pool, a 24-hour fitness center, and a sauna.

Room options

Junior Suite, 1 Bedroom

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Standard Single Room

1 Queen Bed | Sleeps 1

Executive Room, 1 Queen Bed with Sofa bed

1 Queen Bed and 1 Twin Sofa Bed | Sleeps 4

Presidential Suite, 1 Bedroom, 2 Bathrooms

1 King Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Jupiter Lisboa Hotel

Everyone (12) Couples (1) Family (2)
1
Everyone

Location is good, but staff is unfriendly and outright lies to customers. Had issue with room and was told they could not move us since hotel was full. Went online and found at least 10 open rooms that I showed to staff who then took a very long time (an hour or so more) to finally move us to another room.

By on Dec 2, 2019

5
Everyone

By on Oct 20, 2019

Review comment responded on Oct 23, 2019

Dear Mr./Mrs. Thank you for taking the time and reviewing your stay with us. Hope you have a wonderful day, and hope to see you again soon. Best Regards

3
Everyone

By on Oct 8, 2019

Review comment responded on Oct 31, 2019

Dear Guest, Thank you for your preference for our Hotel and for the time you spent giving us your opinion. Your feedback is really important for us and could let us understand where and how we may improve our services. We have seen that you reviewed us 3/5. Could you tell us more about your experience? Something went wrong during your stay? We look forward to hear from you soon. Kind regards,

5
Families

Great rooftop pool though crowded and not enough chairs loungers. Excellent cocktails and yummy breakfast.

By , from NYC on Sep 4, 2019

Review comment responded on Sep 6, 2019

Dear Mrs. Laatikai, Thank you for choosing our Hotel for your 4 night stay in Lisbon. We are very pleased that you had good experience in our hotel. We need to agree when you say the breakfast is very good. We understand that our Rooftop Pool could be a little bit crowded during the summer, since it's such a special and magical place. We hope to welcome you back in the near future. Kindest regards,

5
Everyone

By on Jul 20, 2019

Review comment responded on Jul 21, 2019

Dear Mr./Mrs., Thank you for choosing our Hotel for your recent stay in Lisbon. We are very grateful that you took some time to share your experience with us. It will be a pleasure for us to have another opportunity to welcome you on the next visit to Lisbon. Sincerely, Hugo F. - Front Office Shift Leader

5
Everyone

By on Jun 12, 2019

Review comment responded on Jul 9, 2019

Dear Mr/Mrs, Thank you for choosing Jupiter Lisboa Hotel for your recent stay in Lisbon. We are very grateful that you took some time to share your experience with us. . Thank you very much for our preference and we hope to hear from you in a near future. Best regards,

5
Everyone

By on Jun 11, 2019

Review comment responded on Jul 9, 2019

Dear Mr/Mrs, Thank you for choosing our Hotel for your recent stay in Lisbon. We are very grateful that you took some time to share your experience with us. We thank you for your time and hope to welcome you again in the near future in Jupiter Lisboa Hotel. Yours truly,

5
Families

Amenities were great, rooms are modern with really nice attention to detail for cleanliness and decor. Gym and spa were above and beyond what we were hoping for. Room service meal was also pretty darn tasty as well! Staff were super friendly and polite!

By on Jun 8, 2019

Review comment responded on Jul 9, 2019

Dear Mr. Janson, Thank you for choosing our Hotel for your stay in Lisbon. We are very pleased that you had a very good experience in our hotel. We are glad that you have enjoyed the facilities of the hotel and had the opportunity to taste our very good Room Service meals. We hope to welcome you back in the near future. Kindest regards,

5
Partner Couples

Great location Very nice room and bathroom Excellent breakfast

By on Jun 8, 2019

Review comment responded on Jul 9, 2019

Dear Mr/Mrs, Thank you for your preference for our Hotel. We are fully committed on providing a service of excellence to our guests and therefore it was with great pleasure that we read your positive comments on your experience at our hotel. We need to agree when you say the breakfast is very good. The location is also an advantage, with some public transportation nearby. It will be a pleasure for us to have another opportunity to welcome you, Best wishes,

5
Everyone

Wonderful staff, great room, awesome room bathroom and 20 minutes from the airport by metro which is a baby's hair away from the hotel entrance. I love this place!!!

By , from Queebs, N.Y on Oct 30, 2018

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