Hotel Luena

3.0 star property

Choose dates to view prices

Photo gallery for Hotel Luena

Property entrance
Room service - dining
Panoramic Double Room | Minibar, in-room safe, desk, blackout drapes
Champagne service
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Rua Pascoal de Melo, 9, Lisbon, 1000-230
  • Place, Avenida Almirante Reis
    ‪1 min walk‬
  • Place, Avenida da Liberdade
    ‪18 min walk‬
  • Place, Marquis of Pombal Square
    ‪20 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪7 min drive‬

Room options

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Twin Room

9.6 out of 10
Exceptional
(9 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Panoramic Double Room

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Signature Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 258 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

Family Twin Room

8.0 out of 10
Very good
(12 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel Luena is within a mile (2 km) of popular sights such as Avenida da Liberdade and Marquis of Pombal Square. The 36 rooms at this 3-star hotel include minibars, electric kettles, and flat-screen TVs.

What's nearby

  • Avenida Almirante Reis - 1 min walk - 0.1 miles
  • Saldanha Square - 11 min walk - 0.6 miles
  • Avenida da Liberdade - 18 min walk - 1.0 mile
  • Marquis of Pombal Square - 20 min walk - 1.1 miles
  • Rossio Square - 3 min drive - 1.4 miles

Getting around

  • Roma-Areeiro Station - 2 min drive
  • Arroios Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 14 min drive

Restaurants

  • ‪Portugália - ‬1 min walk
  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Restaurante Ideal lisboa - ‬4 min walk
  • ‪Central do Chile - ‬3 min walk
  • ‪Birdie - ‬4 min walk

About this property

Hotel Luena

Guests staying at Hotel Luena enjoy free WiFi in public areas, free newspapers, and a TV in a common area. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a banquet hall and a vending machine.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers, free toiletries, and bidets. Minibars, electric kettles, and safes are also available.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:30 AM for a fee: EUR 10 per person
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per night, plus a deposit of EUR 100 per stay
  • Dogs and cats only
  • Pet weight must not exceed 33 lbs per pet
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 40 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 15 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Luena Lisbon
Hotel Luena
Luena Lisbon
Hotel Luena Hotel
Hotel Luena Lisbon
Hotel Luena Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel Luena?

Hotel Luena provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Luena?

As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Hotel Luena on Apr 1, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Luena?

This hotel is situated in Lisbon City Center, just steps from Avenida Almirante Reis. You'll also find Avenida da Liberdade and Rossio Square within a short drive.

Is there parking available at Hotel Luena?

No, there isn't parking at this hotel.

Does Hotel Luena have a casino?

No, Hotel Luena doesn't have a casino.

Is there an indoor pool at Hotel Luena?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Luena?

Couples staying at this hotel will appreciate amenities like a minibar as well as proposal/romance packages and concierge services.

Are there hot tubs at Hotel Luena?

No, this hotel doesn't have a spa tub.

Does Hotel Luena feature a restaurant that includes a breakfast menu?

Yes, Hotel Luena serves buffet breakfast each morning for a surcharge from its snack bar.

Does Hotel Luena allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Luena for a fee of EUR 15 per accommodation, per night. The property also provides food and water bowls. A deposit of EUR 100 per stay is collected.

Are there connecting rooms at Hotel Luena?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Luena?

The closest major airport to Hotel Luena is Humberto Delgado Airport (LIS), which is 3 mi away (14 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Are there rooms with balconies at Hotel Luena?

No, there aren't any guestrooms with balconies at Hotel Luena.

Hotel Luena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 556 reviews
Rating 8 - Good. 216 out of 556 reviews
Rating 6 - Okay. 50 out of 556 reviews
Rating 4 - Poor. 13 out of 556 reviews
Rating 2 - Terrible. 11 out of 556 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Dec 2025

8/10 Good

Sergiy

Liked: Cleanliness, property conditions & facilities
Nice and very clean ithe nside areas of the hotel. Not the most beautiful and picturesque area of the ciry though.
Stayed 1 night in Nov 2025

10/10 Excellent

Eva I.

Liked: Cleanliness, amenities, property conditions & facilities
Everything have been excellent ! Bien limpio todo. El personal cortes y amable. Lo recomendamos y lo vamos a extrañar. El desayuno es apropiado y balanceado. Se duerme con tranquilidad, no hay ruidos. Muchas, muchas gracias!
Stayed 2 nights in Nov 2025

8/10 Good

Pål-Erik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2025

10/10 Excellent

Ivy

Liked: Cleanliness, amenities, property conditions & facilities
Clean, excellent location GREAT staff!
Stayed 1 night in Nov 2025

10/10 Excellent

Aloke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staffs, delicious breakfast!
Stayed 3 nights in Oct 2025

10/10 Excellent

BOBBY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities
Everything was good. Room staff breakfast food. Cannot fault anything in our stay
Stayed 4 nights in Oct 2025

10/10 Excellent

Adrian David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visitamos Lisboa por 4 dias. Nos agrado el trato de Damian que nos hablo educadamente en Español y nos recomendó como recorrer la ciudad y usar el Metro. Excelente personal nos hizo agradable la visita.
Stayed 3 nights in Oct 2025

8/10 Good

Bridget, Harrington

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice with 3 beds; however, I had to call front desk to connect air conditioning. Breakfast was expensive and limited. The elevator was tiny, only one person and small luggage fit on it.
Stayed 2 nights in Oct 2025

8/10 Good

Annette

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

10/10 Excellent

Christina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have breakfast because our flight was very early. The staff was great.
Stayed 1 night in Oct 2025

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay at Hotel Luena and would recommend it . Flavia took great care of us at breakfast and gave us some great hotel 52nd birthday cake. We’ll be back for more birthday cake next year and to meet Flavia again . Elizabeth and Francis
Stayed 1 night in Oct 2025

10/10 Excellent

Almeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel, pet friendly which was great, gave a bowl and blanket for the dog, cute touch. Only issue was elevator is small. Evening staff and morning staff were super friendly. Stayed one night
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay.
Stayed 5 nights in Oct 2025

10/10 Excellent

Quang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely mini hotel. Our room was nicevan bright. Location is good, not in a touristy area which is suitable for person who want to stay with local people. Many restaurants around and you won't be trap with touristy bad food. Close to metro to city centre, only take 10 minutes or 30 minute walk.I would suggest the hotel to use a less intensive air freshener in the hotel as it was to strong, but luckily inside the room was no smell.
Stayed 1 night in Sep 2025

10/10 Excellent

Kruti

Stayed 8 nights in Sep 2025

10/10 Excellent

Emely

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, Damian, Ana and Jenny were very helpful and they deserved a mayor recognition. Thanks for all your help.
Stayed 2 nights in Sep 2025

10/10 Excellent

Aida

Stayed 1 night in Sep 2025

4/10 Poor

Belen

Liked: Staff & service
Disliked: Property conditions & facilities
Room smelled like sewage. They try to mask the smell with scented air fresheners. Hallway smelled like bad perfume. One of the nights we didn’t have hot water so I had to take a cold shower. Tried to call the front desk since I was not dressed and the phone didn’t work.
Stayed 3 nights in Sep 2025

10/10 Excellent

Adam

Stayed 1 night in Sep 2025

8/10 Good

chelsea

Traveled with partner
Liked: Cleanliness, staff & service
The place was nice but you can smell the sour from the bathroom which is the only complaint I have about the hotel except for that the staff were helpful and polite
Stayed 2 nights in Aug 2025

8/10 Good

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

WIOLETTA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
family of 4 ,the room super small. to top it off we had an issue with the flashing light from behind the tv all night.. it was fixed the next day and the hotel acknowledge the issue but we had a sleepless night and no discount was offer on the rate for that night.very different from Canada.we know that this was existing issue because there was a tape already that someone was trying to fix it before us. we will not return .
Stayed 2 nights in Aug 2025