Eurostars Universal Lisboa

5.0 star property
Luxury Lisbon hotel connected to a rail/subway station, 3-minute walk to Lisbon Casino
VIP Access

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Photo gallery for Eurostars Universal Lisboa

Outdoor pool, sun loungers
Property preview
Lobby
Lobby
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

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Avenida do D. Joao 11 (13), lote 1.12.01, Lisbon, Lisboa, 1990-221
  • Place, Lisbon Casino
    ‪3 min walk‬
  • Place, Vasco da Gama Shopping Centre
    ‪3 min walk‬
  • Place, Lisbon Oceanarium
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Double Room

9.0 out of 10
Wonderful
(120 reviews)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Double Room Single Use

8.6 out of 10
Excellent
(28 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 King Bed

Deluxe Double Room, River View

7.2 out of 10
Good
(7 reviews)
  • 248 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room, City View

8.4 out of 10
Very good
(8 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Junior Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room Single Use, River View

  • River view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Deluxe Double Room Single Use, City View

  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

Junior Studio Suite (Single Use)

  • Sleeps 1
  • 1 King Bed

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About the neighborhood

Lisbon

Eurostars Universal Lisboa places you within a 5-minute walk of popular attractions such as Lisbon Casino and Vasco da Gama Shopping Centre. This 189-room, 5-star hotel has a restaurant, an outdoor pool, and a gym. Centrally located in Lisbon, the hotel is connected to a rail/subway station and also a short walk from Lisbon Oceanarium and Parque das Nacoes Marina.

What's nearby

  • Lisbon Casino - 3 min walk - 0.2 miles
  • Vasco da Gama Shopping Centre - 3 min walk - 0.2 miles
  • MEO Arena - 7 min walk - 0.4 miles
  • Lisbon Oceanarium - 8 min walk - 0.5 miles
  • Parque das Nacoes Marina - 10 min walk - 0.6 miles

Getting around

  • Oriente Station - 4 min walk
  • Cabo Ruivo Station - 8 min walk
  • Humberto Delgado Airport (LIS) - 13 min drive

Restaurants

  • ‪Honest Greens - ‬5 min walk
  • ‪Sky Bar Tivoli - ‬3 min walk
  • ‪Tivoli Caffè Oriente - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Zero Zero - ‬4 min walk

About this property

Eurostars Universal Lisboa

Luxury Lisbon hotel connected to a rail/subway station, 3-minute walk to Lisbon Casino
At Eurostars Universal Lisboa, guests enjoy an outdoor pool, a gym, and a rooftop terrace. If you drive, self parking is EUR 20 per night, or you can take advantage of the shuttle from the airport to the hotel (available 24 hours) for EUR 35 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a business center.
Bathrooms have hair dryers, bathrobes, and slippers. Minibars, phones, and desks are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Covered self parking on site (EUR 20 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 15 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 35 per vehicle (maximum occupancy 2)
  • Covered self parking fee: EUR 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers parking (fees apply).
Property Registration Number 9908

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May 01 to October 31.
  • No rollaway or extra beds are available.

Property is also known as

Eurostars Universal Lisboa Hotel
Eurostars Universal Lisboa Lisbon
Eurostars Universal Lisboa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Eurostars Universal Lisboa?

Eurostars Universal Lisboa provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Eurostars Universal Lisboa?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Eurostars Universal Lisboa on Jan 17, 2026 start from $107.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Eurostars Universal Lisboa?

Guests positively rate the hotel's walkable location in Lisbon, just steps from Lisbon Casino, and within a 10-minute walk of Lisbon Oceanarium and Vasco da Gama Shopping Centre. You'll also find Campo Grande and Castle of São Jorge within a short drive.

Is parking available on site at Eurostars Universal Lisboa?

Yes, covered parking is offered for EUR 20 per night.

Does Eurostars Universal Lisboa feature a casino on the premises?

No, Eurostars Universal Lisboa doesn't have a casino.

Is there an indoor pool at Eurostars Universal Lisboa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 01 until October 31.

Is Eurostars Universal Lisboa good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Eurostars Universal Lisboa?

No, this hotel doesn't have a spa tub.

Does Eurostars Universal Lisboa feature a restaurant that includes a breakfast menu?

Yes, Eurostars Universal Lisboa serves buffet breakfast each morning for a surcharge from its restaurant.

Will Eurostars Universal Lisboa allow pets to stay free of charge?

No, pets aren't allowed at Eurostars Universal Lisboa.

Are there connecting rooms at Eurostars Universal Lisboa?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Eurostars Universal Lisboa?

The closest major airport to Eurostars Universal Lisboa is Humberto Delgado Airport (LIS), which is 2.2 mi away (13 minutes by car). Another top airport is Cascais (CAT), which is located 17.6 mi away (38-minute drive).

Can I book a room with a balcony at Eurostars Universal Lisboa?

No, there aren't any guestrooms with balconies at Eurostars Universal Lisboa.

Eurostars Universal Lisboa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 848 out of 1130 reviews
Rating 8 - Good. 160 out of 1130 reviews
Rating 6 - Okay. 68 out of 1130 reviews
Rating 4 - Poor. 25 out of 1130 reviews
Rating 2 - Terrible. 29 out of 1130 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Quynh Chau

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything is excellent, room, staff, breakfast, location close to big market and walking distance restaurants. We will return
Stayed 4 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Roger

Stayed 1 night in Oct 2025

10/10 Excellent

Taylor Tashaun Eve, HAMILTON PARISH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great experience
Stayed 3 nights in Aug 2025

10/10 Excellent

ana

Liked: Staff & service
Ok
Stayed 2 nights in Jun 2025

6/10 Okay

Jeff, alamo

Stayed 1 night in Oct 2025

10/10 Excellent

Ralph, goodyear

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk crew informative and pleasent
Stayed 2 nights in Sep 2025

2/10 Terrible

Matthew

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Our room lost power for an hour maintenance had to come and reset the system
Stayed 1 night in Oct 2025

10/10 Excellent

Susan

Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk so professional and helpful. Abel and other bartenders so friendly and went above and beyond with their service. Will definitely be returning again to stay there. Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jose, Miami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, service and locations. It has excatly what is needed.
Stayed 3 nights in Oct 2025

4/10 Poor

Daisy

Stayed 1 night in Oct 2025

10/10 Excellent

mason

Stayed 1 night in Oct 2025

8/10 Good

STEPHEN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What you would expect from the brand Don’t use the arranged transport to the airport, fixed price at approximately 30+ Euros Taxi 2.6 miles is cheaper at 7.50 Euros
Stayed 1 night in Oct 2025

10/10 Excellent

Dimitrios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Missed connecting flight due to delays and had to spend the night in Lisbon. Great hotel, very close to the airport, clean, friendly and attentive staff, big rooms and very reasonably priced.
Stayed 1 night in Oct 2025

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Breakfast delicious and a lot of choicea
Stayed 4 nights in Sep 2025

8/10 Good

Gretchen

Traveled with family
Liked: Cleanliness, staff & service
On the first morning I had brunch I was rushed out before I was ready because they were preparing for another event. The buffet was to be opened until 10:30. I arrived a little before 10:00am and was approached twice to leave because it was 10:30. Wine glasses were left on tables too long on several occasions from the night before. The hotel had an unpleasant odor on our floor. Their menu is not varied enough. The swimming pool bar was closed because it was now October even though the weather was hot. There were many wine glasses left behind the bar that had not been cleared away, but when I went downstairs to the bar to get drinks to bring up to the pool, I was told i could only bring a can and a paper cup. The food at the brunch was excellent.
Stayed 4 nights in Sep 2025

6/10 Okay

Philip

Stayed 2 nights in Sep 2025

10/10 Excellent

Mary, Saint Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the mall and oceanium
Stayed 2 nights in Sep 2025

6/10 Okay

giovanni

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
It’s way to small for the price
Stayed 2 nights in Sep 2025

8/10 Good

giovanni

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing around ghost town
Stayed 1 night in Sep 2025

10/10 Excellent

Ciara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and spacious rooms!
Stayed 1 night in Sep 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Stayed 1 night in Sep 2025

10/10 Excellent

Melinda

Liked: Cleanliness
Stayed 2 nights in Sep 2025