Corinthia Lisbon

5.0 star property
Luxury hotel with 3 restaurants connected to the convention center in Lisbon
VIP Access

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Photo gallery for Corinthia Lisbon

3 restaurants, breakfast, lunch, dinner served; Portuguese cuisine
Property video
Indoor spa tub
Lobby
1 bedroom, premium bedding, pillowtop beds, minibar

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

View in a map
Avenida Columbano Bordalo Pinheiro, 105, Lisbon, 1099-031
  • Place, Lisbon Zoo
    ‪7 min walk‬
  • Place, Gulbenkian Museum
    ‪15 min walk‬
  • Place, Rossio Square
    ‪4 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Deluxe Room, City View

9.2 out of 10
Wonderful
(12 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Family Room (Premium)

10.0 out of 10
Exceptional
(1 review)
  • 786 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior Room (Queen)

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(2 reviews)
  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, Park View

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite (Monsanto)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Lisbon)

  • 646 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Suite (Maritime)

  • 1033 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

Deluxe Room (King)

9.6 out of 10
Exceptional
(42 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Panoramic)

9.0 out of 10
Wonderful
(19 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Corinthia Lisbon is within a mile (2 km) of popular sights such as Gulbenkian Museum and El Corte Ingles Mall. This 5-star hotel has 518 guestrooms and offers conveniences like 3 restaurants, a full-service spa, and an indoor pool. It's connected to the convention center in central Lisbon and also close to Rossio Square and Santa Justa Elevator.

What's nearby

  • Lisbon Zoo - 7 min walk - 0.4 miles
  • Gulbenkian Museum - 15 min walk - 0.8 miles
  • El Corte Ingles Mall - 17 min walk - 0.9 miles
  • Rossio Square - 4 min drive - 2.6 miles
  • Santa Justa Elevator - 4 min drive - 2.6 miles

Getting around

  • Sete Rios Station - 3 min walk
  • Jardim Zoologico Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Erva - ‬1 min walk
  • ‪Pastelaria gare sete - ‬2 min walk
  • ‪Wok Mundo - ‬4 min walk
  • ‪Restaurante Sabor Mineiro Lisboa - ‬5 min walk
  • ‪O Nortenho - ‬4 min walk

About this property

Corinthia Lisbon

Luxury hotel with 3 restaurants connected to the convention center in Lisbon
Guests of Corinthia Lisbon enjoy a full-service spa, an indoor pool, and a children's pool. Parking is EUR 18 per day (EUR 18 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 60 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Minibars, espresso makers, and free newspapers are also available.
An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The SPA by Corinthia has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (EUR 18 per day)
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle up to 4 km
  • Self parking on site (EUR 18 per day; includes in/out privileges)
  • Valet parking on site (EUR 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 25 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • Erva restaurant
  • Olivae restaurant
  • Soul Garden

Things to do

  • 24-hour health club
  • Art gallery
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Piano
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Dining table
  • Free area shuttle
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 13 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1981
  • Comprehensive recycling policy
  • Designated smoking areas
  • Living plant wall

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 50 per pet, per night
  • Dogs and cats only
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 105.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 100 per accommodation, per night
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 60 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 18 per day (in/out privileges)
  • Valet parking fee: EUR 18 per day (in/out privileges)
  • Nearby parking fee: EUR 18 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105.0 per night
  • Spa fee: EUR 58 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-5:30 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply), along with a car charging station.
Property Registration Number 1514

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses solar energy, plus a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Corinthia Hotel
Corinthia Hotel Lisbon
Corinthia Lisbon
Corinthia Lisbon Hotel
Hotel Corinthia
Hotel Corinthia Lisbon
Hotel Lisbon Corinthia
Lisbon Corinthia
Lisbon Corinthia Hotel
Lisbon Hotel Corinthia
Corinthia Lisbon Hotel
Corinthia Hotel Lisbon
Corinthia Lisbon Lisbon
Corinthia Lisbon Hotel Lisbon

Frequently asked questions

Is free cancellation available at Corinthia Lisbon?

Corinthia Lisbon offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Corinthia Lisbon?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Corinthia Lisbon on Nov 1, 2025 start from $209.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Corinthia Lisbon?

This hotel is situated in Lisbon City Center within a short 15-minute walk of Gulbenkian Museum and also 17 minutes on foot from El Corte Ingles Mall. You'll also find Avenida da Liberdade and Rossio Square within a short drive.

Will I be able to park at Corinthia Lisbon?

Yes, valet parking is offered for EUR 18 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at Corinthia Lisbon?

The SPA by Corinthia is the hotel's spa and services include sports massages, deep-tissue massages, detox wraps, and Ayurvedic treatments.

Does Corinthia Lisbon feature a casino at the property?

No, Corinthia Lisbon doesn't have a casino.

Will I find an indoor pool at Corinthia Lisbon?

Yes, this hotel has an indoor pool along with a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Corinthia Lisbon?

There are many amenities for couples at this hotel, including Champagne service as well as an indoor pool and 2 bars.

Are there hot tubs at Corinthia Lisbon?

Yes, this hotel has a spa tub.

Does Corinthia Lisbon feature a restaurant that includes a breakfast menu?

Yes, Corinthia Lisbon has 3 restaurants, and serves buffet breakfast on weekday mornings for a surcharge.

Will Corinthia Lisbon allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Corinthia Lisbon for a fee of EUR 50 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Corinthia Lisbon?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Corinthia Lisbon?

The closest major airport to Corinthia Lisbon is Humberto Delgado Airport (LIS), which is 4.8 mi away (18 minutes by car). Another top airport is Cascais (CAT), which is located 12.6 mi away (25-minute drive).

Are there rooms with balconies at Corinthia Lisbon?

No, at Corinthia Lisbon, there aren't any guestrooms that list a balcony.

Does Corinthia Lisbon have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Corinthia Lisbon.

Reviews

Corinthia Lisbon Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 1007 out of 1208 reviews
Rating 8 - Good. 132 out of 1208 reviews
Rating 6 - Okay. 38 out of 1208 reviews
Rating 4 - Poor. 17 out of 1208 reviews
Rating 2 - Terrible. 14 out of 1208 reviews

Reviews

10/10 Excellent

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing as well as breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashish

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five star hotel in every aspect. Great common areas and room. Very good restaurants. Great staff and service. Great spa. Walking distance to train and bus station but a bit far from the tourist attractions like city’s historic center and high end shopping areas.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was amazing. Friendly, helpful and full of local suggestions. We had a wonderful experience there. Definitely recommend this fabulous hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Paula

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable city break

The hotel was beautifully clean and comfortable
Stayed 3 nights in Jul 2025

10/10 Excellent

rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was exceptional! We spent 2 weeks traveling Spain and Portugal and stayed in multiple hotels and apartments, this was easily the best and most exceptional staff. Everyone was wonderful. The massages we got at the spa were fantastic! We loved it!
Stayed 1 night in Jul 2025

10/10 Excellent

Britt, Baton Rouge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is excellent in every sense of the word. From the staff, the facilities, and the room, all aspects of our stay were attended to with care and we were made to feel at home. Bravo.
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Corinthia Lisbon was an incredible experience. Welcoming staff, incredible facilities and beautiful rooms. I would highly recommend this hotel to friends and would absolutely stay again. Thank you for such a warm and welcoming time in Lisbon
Stayed 3 nights in Jul 2025

10/10 Excellent

Andres

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Debra

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Loved the patio restaurant! Delicious food and excellent ambiance with a great piano player. Also loved the shuttle to old town.
Stayed 2 nights in May 2025

8/10 Good

Tami

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The garden area outside the restaurants was very relaxing. I liked having 3 options for meals. The doorman and bell hop were always very helpful. The guest relations went above and beyond to help! The air conditioning unit in our room was not cooling very well. It ran constantly and the temperature never got below 25 degrees Celsius. We brought this to the attention of the front desk. They said they would send someone from maintenance to look at it. I don’t know if they ever came, but the temperature never improved.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sharon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Wonderful Stay with My Toddler

My 3-year-old daughter and I had such a fantastic stay at the Corinthia Lisbon. Traveling solo with a little one can be stressful, but the hotel staff went above and beyond to make things easy — they helped me arrange a trusted babysitter while I was working and even booked a car with a car seat for us. Every time I had a question (and there were many!), they responded quickly and kindly. The hotel itself is beautiful — elegant but still very welcoming. Our room was spacious, quiet, and comfortable. We really appreciated having great food options right on-site — the restaurants were lovely, and room service was prompt and delicious. One of the highlights for us was the pool — it was such a treat to have access to it, even though we did find the water a bit colder than expected for a heated pool. Still, my daughter was thrilled, and it was a great way to unwind. The location was also perfect. Being right near the Lisbon Zoo made for an easy and fun outing, and my daughter absolutely loved it. All in all, we felt truly cared for during our stay. I’m so grateful for the thoughtfulness and support we experienced, and I wouldn’t hesitate to return — or recommend the Corinthia Lisbon to other families.
Stayed 3 nights in Jun 2025

10/10 Excellent

Caren, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We recently spent 5 nights at Corinthia and had a fantastic experience! We booked a deluxe room but were upgraded to a junior suite. The lady at the reception even offered an extra bed (something I hadn’t thought to ask for), which made a big difference since we were traveling with our daughter. The hotel is modern, very clean, and beautifully laid out. While it’s not right in the city center, the free shuttle makes getting around easy, and the hotel itself more than makes up for the location. Our room was spacious, with a great suburban view. Facilities like the pool, gym, and restaurants all have a polished, upscale vibe. What really stood out was the personal service: after I mentioned in the survey that it was both my birthday week, the hotel duty manager Miguel personally called to offer a special family celebration. We have stayed at top hotels like St. Regis, Ritz-Carlton, Wynn...etc. and have received notes, cake, balloons, but not the kind of personal touch Corinthia offers, which is something we’ll never forget. Thank you Miguel!! We also visited the Sky Lounge on the 24/F with stunning views of the bridge and the Sanctuary of Christ the King. It’s a quiet, elegant space with both made-to-order dishes and a buffet. Both the executive chef (Valter?) and the lounge manager (Daniel) were incredibly kind and we enjoyed chatting with them. Highly recommend Corinthia to anyone visiting Lisbon and looking for a relaxing, 5-star experience with outstanding hospitality.
Stayed 5 nights in Jun 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Delay to get into room which was extremely frustrating
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Stayed 2 nights in Jun 2025

10/10 Excellent

keith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly ! Front desk did everything to make our stay perfect!
Stayed 4 nights in Jun 2025

10/10 Excellent

Jozanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay at the Corinthia Lisbon. The location was perfect, close to the airport and train. The view from my room was spectacular. The service was excellent, with staff being very friendly and attentive. The restaurants were also well appointed offering a variety of tasty cuisine and ambience. Would definitely visit again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Andre

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
i just stayed at the hotel and didn't sleep because the AC didn't work, the front desk said they knew this was an on going issue and that theirs nothing they can do for me in way of compensation for not sleeping, 24.5 degree C is not a luxury experience, I've stayed before even last year and enjoyed it, but not sleeping when thats literally the point of the hotel and then told by a rude check out lady " you should have called maintenance at 3am" even though she said "we are in the middle of updating our ac amd won't be done until the fall and we can't do anything about it" so why the f wouldn't you let us know amd then when we say something you say ohhh call maintenance.... , this has happened where a room has had an issue and they aren't dismissive and actually blame me for not calling maintenance in the middle of the night as the issue even though that contradicts the entire statement from the same person saying the ac units aren't functioning properly and are to be upgraded?
Stayed 1 night in Jun 2025

10/10 Excellent

Keri

Stayed 4 nights in Jun 2025

10/10 Excellent

Dana, Wauconda

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed the pool and terrace area for a relaxing end to our vacation. We experienced all three of the restaurantsand the food and wine was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Daniel

Liked: Cleanliness, amenities
Stayed 1 night in Jun 2025