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Recent guest reviews

Location and friendly staff. Excellent breakfast, clean room

In 50 years of travel, Avenida Palace is the best hotel I ever stayed in. It is located ON the main square of Lisbon, immediately adjacent to 3 RR stations serving local and distant Portugal locations. The building is historical and has "that" look, but has been completely renovated with the very best in amenities. Service is exceptional. For example, at the breakfast buffet, coffee was immediately provided upon seating. Restaurants surround the hotel. The staff is smartly dressed, personable, and service oriented. I have already recommended this hotel to fellow travelers and am planning a future extended Portugal trip with this hotel as the central location,and where a rental car (and associated parking challenges in all urban areas) is unnecessary.

Hotel is fabulous old hotel in a great location. Staff were very helpful and professional. Lots of nice touches during the stay such as gift left in room each day (shopping bag, strawberries, bottle of port). The hotel provided a smartphone with citywide internet access free of charge to be used by guest to help in the city (free). Also free 30 minutes international calling. Outstanding.

old world charm, piano recital in afternoon, gorgeous decorations, from 1892, great breakfast buffet, with mimosas...great location with plenty of interesting restaurants.

Very beautiful hotel. It is also in a great location close to restaurants & shops.

The hotel location is great and is centrally located in a way that can get you just about anywhere. The real tough part for me was the bed and pillows. It feels like you are sleeping on a rock and my husband and I were unable to get much rest and woke up each morning with terrible neck and back pain. That really put a damper on our stay.

Grand hotel central location Room could use updating

Excellent World class hotel. Built1892 and hasn't changed much over the years. If you go to Europe and want to experience it, stay here.

This is a beautiful hotel, central located in a wonderful neighborhood. This hotel is a piece of art and Lisbon’s history.

Worth every penny. Truly wonderful hotel. Staff are super helpful. Great location.

The room had a mildew odor when you walked in. The heating/ac didn’t work which contributed to smell. The interior needs to be updated with newer furnishings. I know they pride themselves on old charm but this just looked very run down. The hotel has not been kept up. It is a shame. Love the lobby and bar area. However, our room was just plain bad and it was a suite.

Stayed over xmas staff was awesome. everyone was so nice and helpful. breakfast was excellent and location is terrific

Excellent stay in Lisbon. This hotel is amazing! Centrally located and staff is wonderful. Loved everything about this hotel. Breakfast was awesome. They even have a continental breakfast sent to our room on our last day because of an early flight. Hotel interior is impressive. Service is excellent! This hotel is highly recommended. We will definitely stay at this hotel again.

Superb hotel! 1st class setting in a great location.

The food is good and the staff are very nice. The Hotel is in the center of every thing.

My husband and I stayed at this hotel for a week during last January. The staff was courteous and helpful, the room was neat and spacious and the breakfast was excellent. In addition, the building itself is a fine example of late XIX century neoclassical architecture with very delicate decoration. The hotel location is great, on the very elegant Avenida da Liberdade, and close to the amazing Rossio train station. It is also at walking distance from the Praca do Comercio and other historical attractions.

Rua 1 De Dezembro 123 Lisbon

Hotel highlights

  • Steps from Rossio Square and Restauradores Square
  • Free WiFi and wired Internet in rooms and public areas
  • Free valet and self parking
  • Bar/lounge

Located in Lisbon Old Town, Avenida Palace is next to popular attractions like Rossio Square and Restauradores Square. This 5-star hotel has 82 guestrooms and offers free in-room WiFi, free valet parking, and a fitness center.


Dining

For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

All of Avenida Palace's 82 soundproofed rooms provide minibars, safes, and desks. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers, free toiletries, and bidets.


Property features

At Avenida Palace, guests have access to a fitness center, free WiFi in public areas, and conference space. A stay here includes free valet parking. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include a business center, a library, and free newspapers.

Room options

Junior Suite

1 Double Bed | 2 Twin Beds | Sleeps 3

Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 3

Single Room

1 Twin Bed | Sleeps 1

Superior Twin Room

1 Double Bed | 2 Twin Beds | Sleeps 3

Guest reviews for Avenida Palace

Everyone (20) Couples (1) Family (1)
5
Everyone

Location and friendly staff. Excellent breakfast, clean room

By on Dec 8, 2019

Review comment responded on Dec 18, 2019

Dear Guest, Many thanks for staying at the Avenida Palace. I was very pleased to read your review. Your feedback about the hotel, its location and also about our breakfast buffet is much appreciated. I will share your words about our staff will the entire team, they will very pleased. I look forward to welcoming you back to your new Lisbon residence, for a future stay. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa

5
Everyone

In 50 years of travel, Avenida Palace is the best hotel I ever stayed in. It is located ON the main square of Lisbon, immediately adjacent to 3 RR stations serving local and distant Portugal locations. The building is historical and has "that" look, but has been completely renovated with the very best in amenities. Service is exceptional. For example, at the breakfast buffet, coffee was immediately provided upon seating. Restaurants surround the hotel. The staff is smartly dressed, personable, and service oriented. I have already recommended this hotel to fellow travelers and am planning a future extended Portugal trip with this hotel as the central location,and where a rental car (and associated parking challenges in all urban areas) is unnecessary.

By on Oct 13, 2019

Review comment responded on Oct 17, 2019

Dear Guest, Thank you for staying at the Avenida Palace for taking the time to post your review. We were delighted to read your remarks about your experience and to know that you found our hotel "the best hotel you ever stayed in". Thank also for recommending the hotel to other travelers. As we shape hospitality with our hearts, your kind words give our team a real sense of achievement. We all look forward to welcoming you again, very soon, to your new Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Yours sincerely, Pedro Miguel Costa

5
Everyone

By on Aug 10, 2019

5
Partner Couples

Hotel is fabulous old hotel in a great location. Staff were very helpful and professional. Lots of nice touches during the stay such as gift left in room each day (shopping bag, strawberries, bottle of port). The hotel provided a smartphone with citywide internet access free of charge to be used by guest to help in the city (free). Also free 30 minutes international calling. Outstanding.

By on Jul 30, 2019

Review comment responded on Jul 30, 2019

Dear Guest, Thank you so much for your fabulous review. We are always very thankful to have our guests leaving us such amazing and constructive feedback. It was a pleasure to read your comments on our service and on our extra touches. We do try our utmost every day to satisfy and even exceed our guests’ expectations and your recognition means a lot to all of us. With a prime location in the very heart of the city, the Avenida Palace, with more than a century of history, is a symbol of the city. We look forward to welcoming you again, very soon, to your new Lisbon residence. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa

5
Family

old world charm, piano recital in afternoon, gorgeous decorations, from 1892, great breakfast buffet, with mimosas...great location with plenty of interesting restaurants.

By on May 8, 2019

Review comment responded on May 9, 2019

Dear Guest, It's such a pleasure to read your kind review. I am glad you enjoyed so many different aspects of the hotel and thank you for your feedback. Thank you also for highlighting the hotel's decoration and our piano recitals. I look forward to your next visit. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa

5
Everyone

By on May 4, 2019

5
Friends

Very beautiful hotel. It is also in a great location close to restaurants & shops.

By on Mar 12, 2019

Review comment responded on Mar 12, 2019

Dear Guest, Thank you very much for choosing to stay at the Avenida Palace and for taking the time to post your kind review here. It was indeed a pleasure to know how pleased you were with the hotel and its location. It would be a great honor to welcome you back to the Avenida Palace, on your next visit to Lisbon. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of Lisbon and our activities. Kind regards, Pedro Miguel Costa

5
Everyone

By on Nov 30, 2018

3
Everyone

The hotel location is great and is centrally located in a way that can get you just about anywhere. The real tough part for me was the bed and pillows. It feels like you are sleeping on a rock and my husband and I were unable to get much rest and woke up each morning with terrible neck and back pain. That really put a damper on our stay.

By , from Chicago on Oct 26, 2018

Review comment responded on Oct 31, 2018

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. I was pleased to know that you found the location great. However, as the Avenida Palace is a Hotel where the comfort of our guests really matters, I was concerned to read that we did not meet your expectations and took note of your observations. Our guests’ comments are very important to us and allow us to improve our services. I do hope to have the honor and opportunity of welcoming you back at the Avenida Palace, in a near future. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities. Yours sincerely, Pedro Miguel Costa

4
Everyone

Grand hotel central location Room could use updating

By on Oct 16, 2018

Review comment responded on Oct 18, 2018

Dear Guest, Thank you for taking the time to post your review following your stay at the Avenida Palace. It was a pleasure to know that you enjoyed our location. However, I was deeply concerned to know that we did not meet all your expectations, as we try our utmost every day to do it regarding all our Guests. I do hope to have the honor of welcoming you back at the Avenida Palace, on your next stay in Lisbon. Meanwhile, you may follow the Avenida Palace on Instagram and see the nice pictures of our daily activities. Sincerely Yours, Pedro Miguel Costa

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