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Villa Neri Resort & Spa

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Photo gallery for Villa Neri Resort & Spa

A modern house with a swimming pool, two lounge chairs, and a bathroom visible through the open doors.
A modern bathroom with a large marble sink, a glass shower enclosure, and a view of a bedroom with a bed and a table.
A large, modern villa with a swimming pool, surrounded by lush greenery and a mountainous backdrop.
A modern interior with a seating area, a stone wall, and a view of a garden.
A buffet table with various food items, including desserts and beverages, and a decorative plant centerpiece.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included

Explore the area

View in a map
Contrada Arrigo, Linguaglossa, CT, 95015
  • Place, Mount Etna
    ‪1 min walk‬
  • Place, Gambino Vini
    ‪19 min drive‬
  • Place, Piano Provenzana
    ‪33 min drive‬
  • Airport, Catania (CTA-Fontanarossa)
    ‪50 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room, 1 Bedroom, Accessible

A modern hotel room with a large bed, a bedside table, and a wall-mounted light fixture.

Classic Double or Twin Room, 1 Bedroom, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 291 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Room

A modern bedroom with a large bed, bedside lamps, and a headboard with integrated lighting.

Superior Room

  • Mountain view
  • 323 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room

A modern hotel room with a large bed, a desk, and a shower area.

Deluxe Room

  • Sea view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed and 1 Double Bed
  • Free WiFi

View all photos for Suite

A modern bedroom with a large bed, a built-in bathtub, and a skylight.

Suite

  • Mountain view
  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A modern hotel room with a bed, a desk, a chair, and a view of the outdoors.

Junior Suite

  • 398 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A modern hotel room with a large bed, a wooden wardrobe, and a mirror.

Suite

  • 915 sq ft
  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Family Suite

A modern living room with a grey sofa, a small ottoman, a dining table with chairs, and a staircase leading to an upper floor.

Family Suite

  • Mountain view
  • 754 sq ft
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Bedroom

A close-up of a wooden chair with carved details and a metal chain.

Deluxe Room, 1 Bedroom

  • Sea view
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds and 1 Double Bed
  • Free WiFi

View all photos for Family Junior Suite

A modern hotel room with a large bed, a TV, a seating area, and a minibar.

Family Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

View all photos for Signature Studio Suite

A modern house with a swimming pool, two lounge chairs, and a bathroom visible through the open doors.

Signature Studio Suite

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite, Terrace

A modern hotel room with a bed, a dining table with wine glasses, and a view of greenery outside.

Suite, Terrace

  • Garden view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

About the neighborhood

Linguaglossa

Villa Neri Resort & Spa places you next to Mount Etna and within 2 miles (3 km) of Vivera Winery. This 24-room, 5-star hotel welcomes guests with conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Mount Etna - 1 min walk - 0.0 miles
  • Gambino Vini - 19 min drive - 3.3 miles
  • Giardini Naxos Beach - 28 min drive - 15.5 miles
  • Piano Provenzana - 33 min drive - 20.8 miles
  • Isola Bella - 36 min drive - 20.4 miles

Getting around

  • Alcantara Station - 21 min drive
  • Fontanarossa Airport (CTA) - 63 min drive

Restaurants

  • ‪Ristorante President - ‬14 min drive
  • ‪Cave Ox - ‬13 min drive
  • ‪Bar Nica Nuci - ‬7 min drive
  • ‪Bar Turè - ‬5 min drive
  • ‪La Dispensa Dell'Etna - ‬15 min drive

About this property

Villa Neri Resort & Spa

A full-service spa, a sauna, and free WiFi in public areas are featured at Villa Neri Resort & Spa. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for EUR 280 per vehicle roundtrip. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this luxury hotel include a hot tub, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and 32-inch flat-screen TVs with satellite channels and pay movies. Memory foam beds sport premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. In-room massages are available, and other amenities include minibars and laptop-compatible safes.
A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Petra Spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and detox wraps. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Seasonal outdoor pool, pool umbrellas, sun loungers
Picciolo Etna Golf Resort & Spa, Curio Collection by Hilton
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  • Hot tub
  • Breakfast included
  • Spa
8.4 out of 10, Very Good, 162 reviews
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The price is $275
Sep 1 - Sep 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Dodici Fontane

Things to do

  • Bicycle rentals
  • Full-service spa
  • Hot tub
  • Library
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • In a regional park
  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Prenatal massages
  • Reflexology
  • Sauna
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2011
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual furnishings
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total pets
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 280 per vehicle (roundtrip, maximum occupancy 8)
  • Rollaway bed fee: EUR 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number IT087021A1887DF6ZR

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Villa Neri
Villa Neri Linguaglossa
Villa Neri Resort
Villa Neri Resort Linguaglossa
Villa Neri Resort & Spa Linguaglossa, Sicily, Italy
Villa Neri Resort Spa
Villa Neri Resort & Spa Hotel
Villa Neri Resort & Spa Linguaglossa
Villa Neri Resort & Spa Hotel Linguaglossa

Frequently asked questions

Is free cancellation available at Villa Neri Resort & Spa?

Villa Neri Resort & Spa provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Villa Neri Resort & Spa?

As of Aug 9, 2026, prices found for a 1-night stay for 2 adults at Villa Neri Resort & Spa on Sep 7, 2026 start from $453, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Villa Neri Resort & Spa?

This hotel is located in Linguaglossa, just steps from Mount Etna. You'll also find Il Picciolo Golf Club and Vivera Winery within a short drive.

Is parking available on site at Villa Neri Resort & Spa?

Yes, self parking is offered for free at the hotel.

Is there a spa available at Villa Neri Resort & Spa?

Petra Spa is the hotel's spa and services include prenatal massages, reflexology, and hydrotherapy.

Does Villa Neri Resort & Spa have luxury amenities?

Yes, guests can indulge in luxuries such as a hot tub, a garden-view restaurant, and a poolside bar at this hotel.

Does Villa Neri Resort & Spa include a casino at the property?

No, Villa Neri Resort & Spa doesn't have a casino.

Will I find an indoor pool at Villa Neri Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

Is Villa Neri Resort & Spa a good place to stay for couples?

There are many amenities for couples at this hotel, including in-room massages as well as a garden-view restaurant and a poolside bar.

Are there hot tubs at Villa Neri Resort & Spa?

No, but guests can enjoy a sauna at this hotel.

Does Villa Neri Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, Villa Neri Resort & Spa serves free buffet breakfast at Le Dodici Fontane each morning.

Will Villa Neri Resort & Spa allow pets to stay free of charge?

Yes, pets stay free at Villa Neri Resort & Spa.

Are there connecting rooms at Villa Neri Resort & Spa?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Villa Neri Resort & Spa?

The closest major airport to Villa Neri Resort & Spa is Fontanarossa Airport (CTA), which is about 24.6 mi away.

Are there rooms with balconies that I can book at Villa Neri Resort & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony and a deck/patio where guests can enjoy sea and mountain views.

Does Villa Neri Resort & Spa host weddings?

There are wedding services available at Villa Neri Resort & Spa if that's in your vacation plans.

Villa Neri Resort & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 152 reviews
Rating 8 - Good. 31 out of 152 reviews
Rating 6 - Okay. 14 out of 152 reviews
Rating 4 - Poor. 4 out of 152 reviews
Rating 2 - Terrible. 4 out of 152 reviews

9.4/10

Cleanliness

8.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 6 nights in Oct 2025
Verified review

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay and great food.
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best relaxing place

Location is amazing and the staff is friendly and professional. We had a great time.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Nora

Liked: Cleanliness, staff & service, property conditions & facilities
Graet place to relax
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Devin

Liked: Cleanliness, staff & service, property conditions & facilities
Sumptuous property, wonderful spa, and incredible staff. An excellent place to refresh and recharge.
Verified review

10/10 Excellent

Paxton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Villa Neri was wonderful. The area is quiet and peaceful. The staff were all courteous and amazing. The hotel itself is a little bit secluded so driving is recommended if you want to get around and explore yourself. There are many things available to do at the resort: spa facilities, pool, tours of the winery, etc. The food was amazing. Would highly recommend to anyone wanting to stay in a relaxing atmosphere for their trip.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Marika

Liked: Cleanliness, amenities, property conditions & facilities
The property had beautiful grounds and a nice outside pool. We had dinner at their restaurant and he chefs menu was outstanding!! It is located in a vineyard so not in town but the area was lovely. Enjoyed our brief stay at Villa Neri
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. Located near Mt Etna and wine country. The rooms are very nice and the restaurant is exceptional including all of the restaurant staff. If I had one observation to improve it would be the attentiveness of the front desk staff. They are not always available and do not always respond ti email.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Hisham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Percent place for relaxation

Great property, clean well maintained, beautiful garden and relaxing rooms, staff is very friendly and helpful, love it!
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Staff

It’s been a very long time since I’ve stayed at a hotel with such attentive staff. Amazing place and amazing staff. Everyone was very friendly and helpful. One issue was there is no gym or free airport transfer like it says on hotels.com.
Stayed 5 nights in Jul 2024
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful property in idyllic location

An incredible stay at Villa Neri for my wife and I. The room was large (Deluxe) and had one of the best bathrooms I had ever seen. The food at the Hotel is easily the best I have had at a hotel and deserving of a Michelin star. We were also very big fans of the hotel cats and their kittens and enjoyed seeing them treated well by staff. Only small points of feedback - the hotel sometimes felt understaffed, particularly at the pool bar during the day. The only other thing was the dated entertainment system in the room which you might expect to be a bit more modern for a hotel of this calibre. Otherwise a brilliant hotel all around.
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Loved the property but didn’t find the front desk to be very helpful. Almost like any question asked was an inconvenience.
Stayed 1 night in Jun 2025
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lovely hotel but not luxury service

Overall a lovely hotel and setting but a few things which let the hotel down. We have stayed in around 30 SLHs, and small things here which overall let down the "luxury" status. At breakfast you pay extra if you want omelette, fried egg or a vegetable juice for example... we had booked the restaurant for one evening prior to our stay (we went out the other night) but they failed to tell us they had an event on so we were unable to actually eat in the restaurant and got put in the breakfast room (we would happily have chosen to eat at the hotel restaurant another night instead had they told us this way the case). Wellness area was lovely, but i had a massage there which consisted of being rubbed very quickly rather than actually massaged (bit odd), and as i was pregnant they sat me up rather than putting me on my side which was less comfortable. Finally upon leaving i had left a bag of bottles and toiletries separately to our suitcase which had clearly been flung on the floor in the storage room smashing 2 glass bottles and ruining a lot of my belongings. Gorgeous pool area, very relaxing area, lovely clean hotel and nice toiletries.. a shame that these things let down our stay.
Stayed 2 nights in Jul 2022
Verified review

4/10 Poor

WALTER

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El Spa estube cerrado durante toda la estancia por un problema tecnico. Esto afecto notablemente la experiencia, habiendo sido el spa un elemento principal al momento de eligir este hotel. La tranquilidad, que tendria que ser una caracteristica de este establecimento, se vio afectada notablemente por la presencia de un grupo familiar muy grande y muy ruidoso que practicamente monopolizo la sala desayuno y que dejaba los niños jugar, critar y correr en los passillos sin parar. En un hotel de esta categoria hubiera esperado que el personal actuara sin la necesidad de ser llamado para que lo hiciera. En el desayuno nos avisaron que añadir queso a la omelette tenia que ser pagado a parte (en un 5*…?) Factores positivos - wine tasting: muy buena y bien explicada - masaje: excellente
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Janne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hieno huone, erinomainen aamupala, hieno paikka, sijainti hieman etäällä mutta autolla kätevä. Hotellin ravintola on hyvä.
Stayed 5 nights in Mar 2026
Verified review

2/10 Terrible

Dr. Majid

Disliked: Cleanliness, staff & service, property conditions & facilities
Unser Aufenthalt hat unsere Erwartungen leider nicht erfüllt. Das Hotel präsentiert sich als Spa-Hotel, jedoch war der Spa-Bereich an beiden Tagen unseres Aufenthalts aufgrund technischer Störungen nur eingeschränkt nutzbar. Besonders bedenklich war der Zustand im Badezimmer: In der Dusche ragten Kabel aus der Decke, was wir als potenziell gefährlich empfunden haben. Auch beim Frühstück kam es zu einer unangenehmen Situation. Nach etwa 20 Minuten wurden wir gebeten, den Raum zu verlassen, damit andere Gäste Platz finden können – ein Vorgehen, das wir in dieser Form als nicht angemessen empfunden haben. Die genannten Punkte wurden dem Management vor Ort mitgeteilt. Leider erfolgte weder eine erkennbare Reaktion noch eine Entschuldigung. Zusätzlich war die Klimaanlage im Zimmer 201 so laut, dass an erholsamen Schlaf kaum zu denken war. Insgesamt entspricht dieses Erlebnis aus unserer Sicht nicht dem Standard, den man von einem Haus dieser Kategorie erwarten darf.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Johan Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie kamer, prachtig hotel op een prachtige locatie.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Första parkett till Ettna. Fantastiskt mysigt ställe med bra viner, bra mat och otroligt vacker miljö. Stort plus till den trevliga personalen.
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Ubicación y hotel buenos y personal amable. Estuvimos en la suite con jardín y nos gustó mucho pero tuvimos problemas con la wifi, TV y agua que salía de la ducha. Vistas impresionantes al Etna y clima más agradable que en la costarricense
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Superb hotel, beautiful surroundings and excellent restaurant One of the best hotels we have ever stayed at
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

LORIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfeito

Hotel lindo, super limpo e bem cuidado pelos proprietários. Perfeito para relaxar e curtir bons momentos.
Stayed 3 nights in Apr 2023
Verified review

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu charmant pour un dîner excellent à des prix abordables
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

nadya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay for a couple

Very well trained staff - polite, professional. Modern spacious rooms with balconies from where you can see Etna. Truly enjoyed our stay.
Stayed 1 night in Sep 2021
Verified review

4/10 Poor

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Un discreto quattro stelle (forse), non un 5*L.

A meno di un anno dal nostro ultimo soggiorno in questo posto incantevole, purtroppo abbiamo dovuto constatare un certo "decadimento" della struttura in tutte le sue parti. A deludere più di ogni altra cosa il servizio, soprattutto al (caro) ristorante. Poco personale, assolutamente impreparato a gestire i pochissimi coperti, scarsa attenzione al cliente, pietanze non illustrate, piatti scelti da menu à la carte di proporzioni inadatte finanche ad un menu degustazione. Ragnatele in camera, alcune lampade fulminate, porta di ingresso non insonorizzata. Ci hanno spiegato che le porte tagliafuoco non possono essere insonorizzate, ma è la prima volta che ci capita di sentire una cosa del genere... Bambini urlanti nei corridoi e in piscina, atmosfera da Aqua Park, ospiti che entravano in acqua vestiti e con ciabatte, nessuno è mai intervenuto. La prima sera un matrimonio organizzato in questa location, notte da incubo fra festeggiamenti, schiamazzi e musica ad alto volume, e successivo riordino degli spazi fino a tardissima ora. Rimangono ottimi l'abbondante colazione, i curatissimi spazi verdi e la zona della grande piscina, il letto comodissimo e la biancheria (di qualità). Ma in definitiva, non vale assolutamente quel che costa. È una giusta pretesa del cliente, che paga e sostiene queste strutture, avere in ritorno l'eccellenza che ci si aspetta (e che si pretende) da un albergo discreto che millanta le cinque stelle L. Ma così non è. Il lusso è altrove.
Stayed 1 night in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax e comfort

Ottima esperienza di relax. Personale cordiale e attento. Ristorante di livello, cena ottima.
Stayed 2 nights in Sep 2020