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ALT Urbana

Property class: 3

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Photo gallery for ALT Urbana

A poolside bar with a variety of drinks, a clear pool, and a view of the cityscape.
A modern reception area with a neon sign, a check-in counter, and orange chairs.
An outdoor seating area with tables and chairs, a patterned floor, and a view of the cityscape.
A modern bar area with a check-in/out counter, bar stools, and a television screen.
A modern hotel room with a large bed, a bathtub, and a view of the city.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Benito Juárez #317, León, GTO, 37000
  • Place, Main square
    ‪3 min walk‬
  • Place, Cathedral of León
    ‪7 min walk‬
  • Place, Manuel Doblado Theater
    ‪9 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪33 min drive‬

Room options

View all photos for Standard Room

A modern bedroom with a large bed, wooden flooring, a glass-enclosed walk-in closet, and a wall-mounted artwork.

Standard Room

9.0 out of 10
Wonderful
(4 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Traditional Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Traditional Room

9.4 out of 10
Exceptional
(3 reviews)
  • 212 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Business Room

A hotel room with a large bed, a nightstand, a bedside table, and a wall-mounted artwork.

Business Room

10.0 out of 10
Exceptional
(2 reviews)
  • 221 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

A hotel room with two beds, each with white linens and pillows, and a large wall-mounted sign above the beds.

Executive Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

A hotel room with a large bed, a nightstand with a lamp, a wall-mounted artwork, and a wooden floor.

Deluxe Room

  • 272 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room

A modern bedroom with a large bed, a nightstand, a bedside table, a wall-mounted artwork, a window with curtains, and a bathtub.

Superior Room

  • 242 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

León

Located in León Centro, ALT Urbana is within a 5-minute walk of sights such as Historical City Archives and Archaeological Museum and Main square. This 3-star hotel has 25 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Historical City Archives and Archaeological Museum - 2 min walk - 0.1 miles
  • Main square - 3 min walk - 0.2 miles
  • Cathedral of León - 7 min walk - 0.4 miles
  • Manuel Doblado Theater - 9 min walk - 0.5 miles
  • Heroes' Causeway Arch - 19 min walk - 1.0 mile

Getting around

  • Bajío Intl. Airport (BJX) - 37 min drive

Restaurants

  • ‪Restaurante Hotel Condesa - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Rockstar Burger - ‬5 min walk
  • ‪La Terraza - ‬5 min walk
  • ‪Clandestina 74 - ‬2 min walk

About this property

ALT Urbana

Guests staying at ALT Urbana enjoy an outdoor pool, free WiFi in public areas, and a porter/bellhop. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.
50-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers and slippers. Other standard amenities include safes, desks, and smart speakers.
Recreational amenities at the hotel include an outdoor pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered, secured self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:30 AM for a fee: MXN 200 to 500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Evening entertainment
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk (37 inches high)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Dining table
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individually decorated
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

  • Mastercard

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 500 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

ALT Urbana León
ALT Urbana Hotel
ALT Urbana Hotel León

Frequently asked questions

Are free cancellation options available at ALT Urbana?

ALT Urbana offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at ALT Urbana?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at ALT Urbana on Oct 25, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around ALT Urbana?

This hotel is situated in León Centro, just steps from Historical City Archives and Archaeological Museum, and within a 10-minute walk of Manuel Doblado Theater and Main square. You'll also find León Stadium and Leon Metropolitan Park within a short drive.

Is parking available on site at ALT Urbana?

Yes, covered self parking is offered for free at the hotel.

Does ALT Urbana include a casino on the premises?

No, ALT Urbana doesn't have a casino.

Is there an indoor pool at ALT Urbana?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at ALT Urbana?

This adults-only hotel offers plenty of amenities for couples including a restaurant, an outdoor pool, and a bar/lounge.

Does ALT Urbana have a hot tub?

No, there isn't a spa tub at this hotel.

Does ALT Urbana have a restaurant that serves breakfast?

Yes, ALT Urbana serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will ALT Urbana allow pets to stay for free?

No, pets and service animals aren't allowed at ALT Urbana.

Does ALT Urbana have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from ALT Urbana?

The closest major airport to ALT Urbana is Bajío Intl. Airport (BJX), which is 22.1 mi away (37 minutes by car).

Are there rooms with balconies that I can book at ALT Urbana?

No, there aren't any guestrooms at ALT Urbana that offer a balcony.

ALT Urbana Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 99 out of 141 reviews
Rating 8 - Good. 23 out of 141 reviews
Rating 6 - Okay. 12 out of 141 reviews
Rating 4 - Poor. 0 out of 141 reviews
Rating 2 - Terrible. 7 out of 141 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to many restaurants, bars, shops, and main plaza.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great place to stay
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean. The staff was very friendly and helpful.
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TV froze every minute. Hot water took about 10min. To come through. Loud.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of the city.
Stayed 9 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly professional staff. Nice breakfast on the patio.
Stayed 3 nights in Oct 2025
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Water pressure in the shower was very weak and very little soundproofing but the staff was nice and the free breakfast was also good.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
I had a lovely stay at this wonderful location. The staff were incredibly friendly, and I appreciated the complimentary cooked-to-order breakfast, which was a delightful start to each day. While the rooms are basic, they were clean and comfortable. There was only a slight issue with the hot water pressure being a bit low, but it was manageable. Overall, I would definitely stay here again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was secure, clean and the staff were very friendly. It was walking distance from every thing down town Leon.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giovanni was very helpful and attentive throughout my stay. Always ready to answer my questions and make sure I was comfortable and looked after during my stay. He is a great asset to ALT Urbana Hotel León.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Exelente
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff, clean and comfortable room. Outside people are allowed to pay and use the pool. One day I couldn't use it because a large group was in the small pool.
Stayed 5 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, comfortable and not expensive
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

Rooms Dirty floor a lot hair and dust ,no towels
Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Mostly it’s fine but it’s not convenient for everyone it’s more like for a day and enjoy it the pool the bar and that’s set !
Stayed 1 night in May 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable inly bad thing it did not have hot water even after plenty times telling them about it the front desks girl told you should have hot water but it never happen other than than all was good
Stayed 9 nights in Jun 2025
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

upset and won't refer

when we were checked in, we were told I'd be noise till 11 PM. We were OK with that as a noise was till three 4 AM. The showerhead was out of order very hard to take a shower. I'm a little disappointed hopefully they'll be some reimbursement.
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
At check-in, the front desk wanted to charge my credit card for the room, despite my having paid in advance on Expedia. She insisted it was not paid. I showed her our receipt from Expedia and immediately she saw in her system that it was paid. We were unable to use the pool or jacuzzi for the entire time we were there. The front desk said it was closed for chemicals and cleaning. It was covered and unusable the entire time. We were relaxed in our hotel room on our second night and I received a call around 11pm on my cell phone from a León number. It was a man saying he was from the front desk of ALT Urbana. He addressed me by my full name. No one knew my full name or cell phone number in León except the hotel. He said there was a car with questionable tems outside the hotel and the police were going to come and knock on our door. The hotel has a light outside of each room It is illuminated if there are guests staying in that room. That is not a safe practice. We no longer felt safe at this hotel and checked out one day early. When we checked out, a different person at the front desk wanted to charge my credit card for "the extra night" despite we were leaving a day early and despite the fact that we paid for our hotel in advance on Expedia. She insisted, and again I showed our receipt from Expedia and immediately she found in her system that everything was paid. I can not recommend this hotel.
Stayed 3 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Todo estuvo bien menos el tema del Internet no funcionó en caso toda la estadia , y como detalle que el desayuno lo sirven hasta las 7 siendo que en otros hoteles lo sirven desde las 6 am para viajes de trabajo esto no ayuda mucho , y por último la falta de que de alimentos dentro del hotel durante el resto del día.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Buen lugar, limpio, centro y con estacionamiento.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estubo excelente
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para descansar en León. La alberca le da un plus sobre otros lugares. El desayuno es sencillo, pero super rico.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Francamente, ha sido una de las peores experiencias que hemos tenido en un hotel en León. Generalmente viajamos para descansar y realizar algunas compras, por lo que solemos buscar hoteles que cuenten con alberca, aunque sea sencilla. Sin embargo, en esta ocasión la alberca se encontraba en mantenimiento y no pudimos utilizarla. El desayuno incluido también fue bastante decepcionante. Entendemos que sea un desayuno continental, pero eso no justifica la mala calidad de los alimentos ofrecidos. Además, cuando quisimos comprar agua dentro del hotel, nos sorprendió que cada botella costara 40 pesos, un precio completamente desproporcionado. Honestamente, después de no haber podido utilizar una de las principales amenidades del hotel, esperábamos al menos un poco más de consideración hacia los huéspedes. Lo único realmente destacable fue la atención de la chica de recepción, quien fue amable y honesta al recomendarnos comprar agua en la Farmacia Guadalajara de la esquina. Gracias a ello, pudimos adquirir dos botellas de agua e-pura por 32 pesos en total. Es lamentable encontrarse con este tipo de prácticas. Definitivamente, no fue una experiencia agradable y no considero justo el trato recibido. Jamás volveremos a ese lugar.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Bonito hotel, bien ubicado, pero me dieron una habitación sin ventanas, que el extractor de aire no se apagó ni de dia ni de noche, el desayuno bueno pero muy básico.
Stayed 1 night in Apr 2026