AC Hotel León San Antonio by Marriott4.0 out of 5.0
Recent guest reviews
I was extremely disappointed...today in a so called marriott hotel---no safe in the room, no possibility of making a cup of coffee as no kettle in the room and if you want you need to go down to the lobby and make a cup for 1.50 Euro. Breakfast poor and the guy on breakfast duty was one of the most surly I've met. They have awful muzac going the whoel time and when we asked to turn it off he just gestured that he could not (we were the only peoplle in the room). The second day we were early and got there as they were opening (again filthy looks from the same guy) and suprise-there was no muzak---until of course he turned it on!!!!! SO I guess that having been turned on it is then impossible to turn it off. All in all a pretty poor experience.
Not quite as good as some of the other places we stayed. and the air conditioning is unreliable. Smaller than others. Staff were OK except for one of the waitresses at the bar who had an unusual attitude and needed some training. perhaps she was new and could not cope with a group. But for a supposedly 4 star hotel this is not too good.
I may be biased in my review as we stayed here for free with my Marriott points and were upgraded because of my status. They put us in the junior suite, which was huge. It had an entry hall, a living room, two full bathrooms, and a king-size bed. The room was clean, modern, and incredibly comfortable. The staff was so friendly and helpful in guiding us to the center of town and local places to eat. The hotel was maybe a five minute walk from the center. This made for a quiet stay. They have a garage attached to the hotel, so parking was also easy. We didn't get a chance to eat breakfast in the hotel but there were lots of little cafes around that served breakfast. Even though I don't know what the regular rooms are like, I would absolutely stay here again while visiting Leon because of the staff and the location.
They turn off the air conditioning in the hotel because the temperature will drop by night. Now it's 25 Celsius. Maybe at 3am will get better. If you open the window there is a lot of noise and bugs get into the room. Not what I expected from a hotel by Marriott
From the exterior and its glitzy photos, The AC Hotel Leon San Antonio appears worthy of its 4 Star rating and epitomises to old saying about first appearances being deceiving. We stayed 2 nights (with another couple) at the beginning of September and am aghast that they adorn a 4 star rating! The small lobby area has a reception and a small area where you can have a coffee or a drink. The only thing is you need to make the coffee yourself or serve yourself from an array of miniature bottles. No staff anywhere …. (But all paid for at reception) How exactly is this four star. The room was ok but the bed tiny (Smallest bed available legally called a ‘Double’) Foam pillow and Duvet no bath (only a shower) and the most pathetic excuse of a mini bar I have ever come across. It really would be better to not have one at all. No spirits at all (I imagine you have to go to the reception area to collect those.) The mini bar had 1 chocolate bar a bag of nuts a Sam Miguel and a none alcohol one. 2 or 3 soft drinks and water. despite the room being for 2 people. The hotel has about 7 /8 floors but only has 2 tiny lifts. At most 4 people, but in reality, it’s for 2 people and their bags. Many frustrated guest trying to get themselves and their luggage down. each time the lift did actually stop the doors would open to a full lift (2 people and their bags!) This hotel falls well short of 4 stars and not only would I not return there but I will probably avoid the AC Hotel group, if this is indicative of their quality of service.
Nice generic hotel, lovely clean rooms, functional and business orientated. Pleasant staff and good customer service. Teh hotel accommodated hen and stag parties at the weekend. Secure parking for the motor bikes. We did not eat here.
Conveniently located to the old part of Leon, the Hotel was pretty perfect for our stay. Reception, under alot of pressure during the busy month of August went out of their way to help. The room was contemporary in its design, and the beds comfortable with duvets instead of traditional bedding. Bathroom refreshingly stylish and just added the final touches to a great stay. The Location of the hotel couldn't have been better, within 10 minutes walk to the old city which allowed us plenty of time to go and investigate. Definitely, recommend to travellers.
The Food, Staff, and Grounds were so wonderful! I would highly recommend this to anyone. I am even making plans to go back. We stayed here on business and had some difficulty with the internet but probably would not have had an issue with it if it were for vacation. Beautiful grounds, Fantastic Food, Great Spa.
We liked this modern hotel, just 10 minutes flat walk from the old town - the staff were friendly, helpful and professional - we were upgraded to a suite which was superb - very clean and comfortable - the shopping precinct opposite the hotel which is vast is well worth a visit - would I go back to this hotel - Yes, absolutely !
the hotel was OK. I was just one night on a tour. Breakfast was good and we eat in the hotel restaurant rather than going out into Leon city. Most restaurants do not open till 8 pm and some later. Leon city is not as nice as the other cities we visited. my wife's feet were hurting so she did not want to walk into the centre for a meal. The meal in the restaurant was good. Could not find restaurants close by that opened early or of high quality. It was possible to walk into the centre but the city is not as clean as the others we visited. The city is 830 metres above sea level and in the morning is very cold but warms up during the day to mid 20 degree C.
- Free WiFi in rooms and public areas
- Fitness center
- Concierge services
AC Hotel León San Antonio by Marriott places you next to El Cortes Ingles and within a 10-minute walk of Leon Arena. This 4-star hotel has 83 rooms and welcomes guests with a bar/lounge, free in-room WiFi, and a fitness center. It's in central Leon and also a short walk from Old City Hall and Plaza Mayor.
For your convenience, a buffet breakfast is served each morning for a fee. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All of AC Hotel León San Antonio by Marriott's 83 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and desks. Guests can expect free WiFi and TVs. Bathrooms offer hair dryers and free toiletries.
AC Hotel León San Antonio by Marriott offers a fitness center, a sauna, and free WiFi in public areas. Self parking is available for EUR 13.50 per day. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and securing valuables. Additional amenities include 2 meeting rooms, a library, and free newspapers.
Reviews from Trip Advisor
78% of guests recommend this hotelTotal of 362 reviews