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Berkshires Untold

3.5 star property
VIP Access

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Photo gallery for Berkshires Untold

Lobby lounge
Property video
Terrace/patio
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

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194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪7 min drive‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪46 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard King

Standard King | Premium bedding, minibar, individually decorated, laptop workspace

Standard King

8.8 out of 10
Excellent
(56 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Two Double

Standard Two Double | Premium bedding, minibar, individually decorated, laptop workspace

Standard Two Double

8.6 out of 10
Excellent
(19 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Two King Suite

Deluxe Two King Suite | Living area | 39-inch Smart TV with digital channels, TV, Netflix

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Premium King

Premium King | Premium bedding, minibar, individually decorated, laptop workspace

Premium King

  • 255 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Lenox

Berkshires Untold places you within a 10-minute drive of popular sights such as Shakespeare and Company and The Mount. This 64-room, 3.5-star lodge welcomes guests with a restaurant, free in-room WiFi, and free self parking.
View more Lodges in LenoxOpens in a new window

What's nearby

  • Kennedy Park - 11 min walk - 0.6 miles
  • Pleasant Valley Wilderness Sanctuary - 2 min drive - 0.7 miles
  • The Mount - 6 min drive - 4.6 miles
  • Tanglewood Music Center - 7 min drive - 4.0 miles
  • National Shrine of the Divine Mercy - 15 min drive - 10.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Starbucks - ‬3 min drive
  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬16 min walk
  • ‪Arizona Pizza Co. - ‬2 min drive

About this property

Berkshires Untold

Renovated in 2023, Berkshires Untold offers free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a terrace, a fireplace in the lobby, and a water dispenser.
Guests can expect to find free WiFi and 39-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, ironing boards, and wardrobes or closets are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 85 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

Are free cancellation options available at Berkshires Untold?

Berkshires Untold offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Berkshires Untold?

As of Apr 3, 2026, prices found for a 1-night stay for 2 adults at Berkshires Untold on Apr 5, 2026 start from $114, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Berkshires Untold?

This lodge is located in Lenox, a short 10-minute walk from Kennedy Park and also 13 minutes on foot from Pleasant Valley Wilderness Sanctuary. You'll also find Tanglewood Music Center and Ventfort Hall Mansion and Gilded Age Museum within a short drive.

Is there parking available at Berkshires Untold?

Yes, uncovered self parking is offered for free at the lodge. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Berkshires Untold have a casino?

No, Berkshires Untold doesn't have a casino.

Is there an indoor pool at Berkshires Untold?

No, there is no indoor pool at this lodge.

What amenities will couples enjoy at Berkshires Untold?

There are many amenities for couples at this lodge, including champagne service as well as a garden-view restaurant and couples/private dining.

Are there hot tubs at Berkshires Untold?

No, there isn't a spa tub at this lodge.

Does Berkshires Untold feature a restaurant that includes a breakfast menu?

Yes, Berkshires Untold serves a full breakfast for a surcharge each morning at The Club Room.

Does Berkshires Untold allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Berkshires Untold for a fee of USD 85 per accommodation, per stay.

Are there connecting rooms at Berkshires Untold?

No, this lodge doesn't feature connecting guestrooms.

Where is the closest airport to Berkshires Untold?

The closest major airport to Berkshires Untold is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.1 mi away (8 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.3 mi away.

Are there rooms with balconies at Berkshires Untold?

No, you won't find guestrooms with balconies at Berkshires Untold.

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 884 reviews
Rating 8 - Good. 183 out of 884 reviews
Rating 6 - Okay. 76 out of 884 reviews
Rating 4 - Poor. 20 out of 884 reviews
Rating 2 - Terrible. 21 out of 884 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was great , very attentive.
Stayed 1 night in Dec 2025

10/10 Excellent

Jeanet

Liked: Cleanliness, amenities, property conditions & facilities
nice place. Nice staff.
Stayed 1 night in Dec 2025

8/10 Good

Holli

Liked: Cleanliness, amenities, property conditions & facilities
Check in area was VERY cool. When we checked in the woman gave us our key quickly and was helpful. As soon was we walked into our room we could tell housekeeping hadn’t been there so the rooms were probably just marked incorrectly or something. We went back to the cool check in area and the woman who checked us in didn’t even want to look at us, and seemed annoyed. As soon as I showed her the pictures or the unmade beds, water bottles and towels everywhere, etc. she was fine and gave us a new room. The second time we went in that building she was not pleasant or friendly and frankly wanted us out of there… I’d also like to add that the smart TV remotes DO NOT WORK
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Stayed 2 nights in Dec 2025

10/10 Excellent

Jean

Stayed 3 nights in Dec 2025

6/10 Okay

Jennifer

Traveled with partner
Disliked: Amenities
Still has a motel vibe and noisy by a main road. Very small room.
Stayed 1 night in Dec 2025

2/10 Terrible

Kristina

Traveled with partner
Disliked: Amenities
This is a motel, don’t believe the pictures online. Grossly misrepresented. Staff is rude. Skip this place. There are PLENTY of beautiful inns to stay in for a much better rate!
Stayed 1 night in Dec 2025

10/10 Excellent

William

Stayed 1 night in Dec 2025

8/10 Good

giovanni

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

8/10 Good

Clayton

Staff and room were wonderful
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeanet

Stayed 1 night in Dec 2025

10/10 Excellent

Alison

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Great hospitality and beautiful design. Our family had a great time!
Stayed 1 night in Dec 2025

6/10 Okay

Erica

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Efe

Stayed 1 night in Dec 2025

10/10 Excellent

Christian

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very nice and the employees are wonderful. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Corey

Stayed 1 night in Dec 2025

8/10 Good

Asheley

Liked: Cleanliness, staff & service, amenities
Staff is polite and extremely attentive. Made my stay a true pleasure and close to town. Highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

Joanna, Los Angeles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was spotless and cozy. I was very pleased to be able to control the temperature as I like to sleep in a cool room. The shower and sink products are lovely -- especially the moisturizer for cold weather skin. I cannot speak highly enough about the restaurant -- beautiful decor, delicious cocktails, amazing food, everything we ordered was great!
Stayed 4 nights in Dec 2025

10/10 Excellent

Mona

Liked: Cleanliness, staff & service, amenities
Great place, great people!
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very nice and spacious!
Stayed 1 night in Dec 2025

8/10 Good

Steven

Traveled with partner
Liked: Staff & service
The common areas were well cared for and clean. The room was much smaller than it appeared on the web. The property should be defined as a glorified motel.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities
Lovely little elegant hotel. Beautiful well appointed rooms. Comfortable bed. Reasonably price. Great find.
Stayed 1 night in Dec 2025

6/10 Okay

Tugba

Liked: Cleanliness
I think restaurant was good but they have very limited resources, we ordered dessert and they couldn’t bring it for more than 30 mins later on we were told that they will not be able to bring it for another 30 mins. When I asked how about just ice cream for my son, they couldn’t bring that either which is unreasonable for that price. Nice looking building but poorly managed
Stayed 1 night in Oct 2025

6/10 Okay

Gabriel

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
The room was nice and the main lobby area was beautiful during the brief moments we were able to enjoy it. However, despite booking a room block to celebrate my birthday, our group was made to feel very unwelcome throughout our stay. Staff interactions were consistently rude and confusing. We were told at one point that enjoying food by the fire in the lobby was perfectly fine, only to be later informed that bringing outside food into the space was a health code violation. Our group intentionally supported the hotel by spending over $1,000 on a large group dinner, yet we still felt as though our presence and our business were not valued. In addition, the walkway outside was extremely icy. A friend in our group fell quite badly, and when we notified staff immediately, the concern was shrugged off. Multiple unexpected charges were also added to rooms and had to be disputed. I don’t make accusations lightly, but the overall atmosphere left us feeling unwelcome in a way that was uncomfortable, especially for a diverse group. Unfortunately, based on this experience, I would not return to this hotel.
Stayed 2 nights in Dec 2025

10/10 Excellent

Madeleine

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean and comfortable and the staff mostly friendly (the bartender one night was less-than-welcoming and kept trying to rush us out.) Would stay again!
Stayed 1 night in Dec 2025