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Berkshires Untold

Property class: 3.5
VIP Access

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Photo gallery for Berkshires Untold

A spacious hotel lobby with high ceilings, large windows, and a central seating area with a chandelier.
Property video
A spacious bar area with a long counter and multiple stools, a seating area with a sofa and chairs, and a view through large windows to the outdoors.
A cozy library with bookshelves, a fireplace, and comfortable seating.
An outdoor seating area with a sofa, chairs, and tables, and a building with large windows and a door labeled "Hotel Entrance".

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
194 Pittsfield Rd, Lenox, MA, 01240
  • Place, Kennedy Park
    ‪11 min walk‬
  • Place, Pleasant Valley Wilderness Sanctuary
    ‪2 min drive‬
  • Place, Tanglewood Music Center
    ‪9 min drive‬
  • Airport, Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard King

A hotel room with a large bed, a desk, and a chair. There are framed pictures on the wall and a window with curtains.

Standard King

8.8 out of 10
Excellent
(61 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Two Double

A hotel room with two single beds, a nightstand with a lamp, and framed pictures on the wall.

Standard Two Double

8.4 out of 10
Very good
(23 reviews)
  • 255 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Two King Suite

A hotel room with a bed, two armchairs, a round coffee table, and a lamp. There are framed pictures on the wall and a window with a view of greenery.

Deluxe Two King Suite

  • 535 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Premium King

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp. There are framed pictures on the wall above the bed.

Premium King

  • 255 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

QUADRUPLE WITH DOUBLE BED

  • Sleeps 6
  • Free WiFi

SUITE DELUXE KING BED

  • Sleeps 8
  • Free WiFi

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About the neighborhood

Lenox

Berkshires Untold places you within a 10-minute drive of popular sights such as Shakespeare and Company and The Mount. This 64-room, 3.5-star lodge welcomes guests with a restaurant, free in-room WiFi, and free self parking.
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What's nearby

  • Kennedy Park - 11 min walk - 0.6 miles
  • Pleasant Valley Wilderness Sanctuary - 2 min drive - 0.7 miles
  • The Mount - 7 min drive - 4.9 miles
  • Tanglewood Music Center - 9 min drive - 4.2 miles
  • National Shrine of the Divine Mercy - 19 min drive - 11.9 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 9 min drive
  • Albany Intl. Airport (ALB) - 60 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Market 32 by Price Chopper - ‬3 min drive
  • ‪Guido's Fresh Marketplace - ‬3 min drive
  • ‪Angelina's Subs - ‬8 min drive
  • ‪Parkside - ‬9 min drive

About this property

Berkshires Untold

Renovated in 2023, Berkshires Untold offers free WiFi in public areas, coffee in a common area, and express check-in. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations. Additional amenities include a terrace, a fireplace in the lobby, and a water dispenser.
Guests can expect to find free WiFi and 39-inch Smart TVs with digital channels and Netflix. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, ironing boards, and wardrobes or closets are also available. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The Black Swan Lee - Lenox, an Ascend Collection Hotel
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  • Breakfast included
  • Pet friendly
  • Parking included
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9.0 out of 10, Wonderful, 1,006 reviews
$128 nightly
The price is $142
Sep 14 - Sep 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: USD 5 to 35 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • The Club Room

Things to do

  • Books

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Proposal/romance packages

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • No elevator
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 39-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Champagne service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk chair
  • Individual decor
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 85 per accommodation, per stay
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 35 for adults, and USD 5 to 25 for children
  • Pet fee: USD 85 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Berkshires Untold Lodge
Berkshires Untold Lenox
Berkshires Untold Lodge Lenox

Frequently asked questions

Are free cancellation options available at Berkshires Untold?

Berkshires Untold offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Berkshires Untold?

As of Aug 18, 2026, prices found for a 1-night stay for 2 adults at Berkshires Untold on Sep 9, 2026 start from $159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Berkshires Untold?

This lodge is located in Lenox, a short 10-minute walk from Kennedy Park and also 13 minutes on foot from Pleasant Valley Wilderness Sanctuary. You'll also find Tanglewood Music Center and Lenox Library within a short drive.

Is there parking available at Berkshires Untold?

Yes, uncovered self parking is offered for free at the lodge. Free RV/bus/truck parking and wheelchair-accessible van parking are also available for guests.

Does Berkshires Untold have a casino?

No, Berkshires Untold doesn't have a casino.

Is there an indoor pool at Berkshires Untold?

No, there is no indoor pool at this lodge.

What amenities will couples enjoy at Berkshires Untold?

There are many amenities for couples at this lodge, including champagne service as well as a garden-view restaurant and couples/private dining.

Are there hot tubs at Berkshires Untold?

No, there isn't a spa tub at this lodge.

Does Berkshires Untold feature a restaurant that includes a breakfast menu?

Yes, Berkshires Untold serves a full breakfast for a surcharge each morning at The Club Room.

Does Berkshires Untold allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Berkshires Untold for a fee of USD 85 per accommodation, per stay.

Are there connecting rooms at Berkshires Untold?

No, this lodge doesn't feature connecting guestrooms.

Where is the closest airport to Berkshires Untold?

The closest major airport to Berkshires Untold is Pittsfield, MA (PSF-Pittsfield Municipal), which is 4.1 mi away (8 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is around 23.3 mi away.

Are there rooms with balconies at Berkshires Untold?

No, you won't find guestrooms with balconies at Berkshires Untold.

Berkshires Untold Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1009 reviews
Rating 8 - Good. 208 out of 1009 reviews
Rating 6 - Okay. 91 out of 1009 reviews
Rating 4 - Poor. 27 out of 1009 reviews
Rating 2 - Terrible. 23 out of 1009 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Aditya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love staying here. The staff is friendly and the rooms are quite comfortable.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all very good for our 1 night stay!!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Cornelia CLAIRE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent bathroom and pleasant decor; very good value for the price for a midweek stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, nice staff, nice place
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a cool and affordable place to stay in the Berkshires. Great lobby/bar with a good restaurant.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
such pretty interior design, cozy bed, nice shower, super clean great stay overall convenient parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, quaint hotel. Nice bar, lounge area. Great staff, very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Editha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay. Clean rooms. Quiet place. Cozy areas
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I frequent the Berkshires so I was very happy to discover this wonderful place on my last visit. Now, I can’t imagine staying anywhere else. The location is convenient, the rooms clean and lovely, and the staff is wonderful.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, comfortable and convenient; rooms and public spaces are nice, modern and stylish updates of modest 60s/70s original motel facilities.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice motel with a retro vibe.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful place! A perfectly curated atmosphere, lovely staff, and you must try the breakfast burrito.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we would have had breakfast there but it is a limited menu. Beautiful hotel staff is very friendly. This is my second visit and plan to return :)
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
It’s an amazing property! Beautiful inside and out! We ate supper there, we were the only ones, but it was excellent!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has an old time roadside motel feel but updated to feel modern and spacious
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming! I loved it and the adjacent wooded area was perfect for my dog.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jerod

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in May 2026
Verified review

8/10 Good

scott

Liked: Cleanliness, staff & service, amenities
Lovely spot to visit !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique and charming property. Super clean and staff are welcoming . If you are visiting this beautiful area of the Berkshires, it’s a great place to stay!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms also have a refrigerator. Everyone and everything was excellent! Very relaxing atmosphere and lots of outdoor seating and fire pits.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Payton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay! The room and hotel itself were up to date and was overall a great location to check out the Berkshires. We ate one night at the hotel too and the dinner was really good! I recommend the mushroom ravioli, would stay again.
Stayed 2 nights in Mar 2026