The carpet and doors looked worn. The door handle at 309 was jacked up. The bathtub was sirty and we called twice to assist with draining the water
I liked being close to the town square. Walking distance.
We had zero issues and the staff was very Friendly.
Perfect location if visiting the villages. Breakfast was a little lite maybe a COVID thing
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I asked in person at the front desk for wake-up calls on 3 separate days. None took place,even after I told them each night. The phone was working. Room 303 needs a bit of repair in the bathtub and the room door. Otherwise, a very nice place.
Good location near Spanish Springs. Excellent breakfast choices.
Friendly staff rooms need to be remodel, great breakfast.
Front desk staff was very sarcastic I didn’t appreciate their attitude at check in.
We arrived and were greeted by Pete at the front desk. Pete got us checked in and gave us information about the free breakfast and the hotel ameneties. It was a pleasant and relaxing stay. We will return!
Pete was a friendly helpful employee. I had a dog with me and walked around the property a few times. I saw a lot of trash (plastic, paper, etc.) on the hotel grounds
It was not good I just finished a lengthy review and apparently ithasbeeremoved I feel in your bathroom.Did not receive wake up call the am I left .The van driver called at 6:40isj to tell me he would be there st 7:15.The only nicef friendly people were one of the front desk ,the little who worked onSaturday in eating area and the ladies who cleaned my room.When I fell in the bathroom front desk could only leave some bands and tape outside my room.Therewasnloodall over the floor and door, requested to clean it up.I am currently receiving medical support here at my life care homeWill Nnot recommend your hotel
I had forgotten some very important personal items at the hotel. The associate on staff was helpful to take the time and find my items even though they were not left in the general lost and found
5 rooms total. We were in town for a Horse show. When we opened the door to our room, the smell of wet and mold hit you immediately. Turned around and went straight to the desk and was told there were no other rooms available. If I wanted my money back, they can refund me and I could find another room. At 8pm, with a child? Went back to the room and as I was leaving for dinner saw one of the trainers in the lobby (which had people checking in) and told her I needed to get to Walgreens to purchase Febreeze,odor eliminators or something or our other option would be to drive the a hour and a half home. Then, all of a sudden there was another room... the second room was fine. Another family also moved rooms because of mold and their second room was fine. Third family... left! Their room had mold on the door, in the bathroom and the smell was unbearable. The closest they found a room was a 30 minute drive. The fourth family said their room was fine. The fifth also said it was ok until their bathroom light blew out. Front desk was notified the next morning and they were told it would be fixed by that night. Came back from the show and still no light. When they went to the from desk to complain, there was no-one there. After about 15 minutes, she goes outside and sees two people who were also staying at the hotel and asks if they had seen anyone, she found the clerk in her boyfriends car on his lap!!!! NEVER AGAIN!
Clean. Spacious rooms. New mattresses are very comfy. I would stay here again.
Second night we were there the hot water was black, my husband let run for a while until we could use it, the second night the water was black it turned the wash cloth dark grey, they moved us to a different room, we upgraded to a suite the first room was considered a suite but when they moved to another room it was no way a suite but we paid for it anyway, I told the front desk the linens were soiled which we did not notice until the next morning the lighting was very poor in the room when we opened the curtains you could see the stains and soil across the top of the comforter
The breakfasts were a nice treat. I only had them on the weekend when you could have breakfast till noon. That is a bonus. I usually miss breakfast. The staff were very nice and helpful. Olivia gave me a ride to my home close by because the adjuster was coming and I couldn't get a taxi. Really appreciated that. Nice that there are those who help in dire straits. I was going to hitch hike or walk. I was staying at the hotel because my home was being fixed. A leak occurred. Nice that Chili's restaurant was close at hand. Everything was great.....thank you. Nice and quiet. Had a great sleep.
Holiday Inn Express Hotel & Suites The Villages, an IHG Hotel places you within a short walk of Spanish Springs Town Square and within a mile (2 km) of Central Florida Health. This 81-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.
All 81 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and LED TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other amenities include free local calls, safes, and ironing boards.
At Holiday Inn Express Hotel & Suites The Villages, an IHG Hotel, guests enjoy features like an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 40 per person one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
The carpet and doors looked worn. The door handle at 309 was jacked up. The bathtub was sirty and we called twice to assist with draining the water
I liked being close to the town square. Walking distance.
Thank you for staying with us!
We had zero issues and the staff was very Friendly.
Perfect location if visiting the villages. Breakfast was a little lite maybe a COVID thing
it was fine ďddddddddddddddddddxdďddddddddddddd jjdjdjdjdjdjdjdjdjd
I asked in person at the front desk for wake-up calls on 3 separate days. None took place,even after I told them each night. The phone was working. Room 303 needs a bit of repair in the bathtub and the room door. Otherwise, a very nice place.
Good location near Spanish Springs. Excellent breakfast choices.
Friendly staff rooms need to be remodel, great breakfast.
I'm sorry to hear your stay was not up to standards. We are currently undergoing renovations and hope you visit us next year to experience our changes.