Beautiful hotel, nice staff, easy check-in!
It was a very nice, clean hotel. The bed was comfortable, too.
Beautiful hotel. We have stayed here a few times this year and I definitely will be back.
1. The barn door on the bathroom is horrible. It leaves a 1”-2” gap. Zero privacy. 2. Shower doesn’t drain. The low point is below the drain, therefore there’s permanent puddle. 3. The A/C vent blows onto my head and face while I’m sleeping. The vent need to be turned 90 degrees, so it blows “into” the room”, and not into my face. 4. No clock in the room 5. No microwave in the room 6. Need more coffee packs in the room. And more creamers too. 7. Nearly impossible to watch the tv from the chairs in the room because the tv doesn’t swivel. 8. No luggage rack for my suitcase. There is 1 bench that she used. But I had to put my suitcase on the floor. 9. Poor lighting in the bathroom. Needs to be brighter.
Excellent customer service, very friendly staff, comfortable beds, clean bathrooms, really enjoyed my stay, thank you
Fantastic hotel
It was such a wonderful find for $. We stayed a second night Will definitely stay next time in area!
Coffeemaker inop. A/C blow directly into my face all night while sleeping. Impossible to re-direct the airflow. Awful “barn door” on the bathroom. Provides ZERO privacy from sight, noises, smells, etc. Horrible Rain Forrest shower has zero water pressure. No couch in room. No clock in room. No radio in room.
Love the hotel. Repeat customer.
The only problem was that I notified the hotel that I required a guide dog due to being visually impaired prior to my check-in. When I arrived the staff member notified me that it would cost $100 for a "pet fee". I had to show my guides harness and papers to have this waived. Very humiliating. After that incident, the stay was lovely, very comfortable and great location. It was very quiet and easy to navigate.
Have never stayed here before, so it was a pleasant departure from the usual - the room was on the corner, so we had three windows on two sides, so we had a panoramic view of the pool and grounds.
Very friendly staff!
We all enjoyed the beautiful salt water pool, the great Wolfgang Puck restaurant right there, and the huge breakfast that were available until 11am. Walkable to Brownwood Paddack, but we tended to drive there for the fun music and restaurants. We loved both Bluefin and City Fire. The hotel has an amazing amount of art of horses, cattle, and farm trackers and helpful staff. A
Beautiful property horrible hospitalities. Rooms are nice but no soap, no tooth brush, no house keeping, request for tooth brush and other essential items thier answers were no we do not have. Reception staff were unfriendly No concierge service. Such a nice hotel how come they do not have any sense of hospitality. We paid $180.00 per night and received zero service. Total & utter disappointments
Brownwood Hotel & Spa places you within a few miles (5 km) of Lake Okahumpka Park and Lake Deaton. This 3-star hotel has 151 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.
This hotel is home to a restaurant and a bar/lounge. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and 49-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and safes are also available. Housekeeping is available on request.
Brownwood Hotel & Spa features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a 24-hour business center.
Beautiful hotel, nice staff, easy check-in!
It was a very nice, clean hotel. The bed was comfortable, too.
Hi Cindy, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!
Beautiful hotel. We have stayed here a few times this year and I definitely will be back.
Hi Melissa, thank you for reviewing us! We're happy to know you had a great experience and we hope to welcome you back again soon!
1. The barn door on the bathroom is horrible. It leaves a 1”-2” gap. Zero privacy. 2. Shower doesn’t drain. The low point is below the drain, therefore there’s permanent puddle. 3. The A/C vent blows onto my head and face while I’m sleeping. The vent need to be turned 90 degrees, so it blows “into” the room”, and not into my face. 4. No clock in the room 5. No microwave in the room 6. Need more coffee packs in the room. And more creamers too. 7. Nearly impossible to watch the tv from the chairs in the room because the tv doesn’t swivel. 8. No luggage rack for my suitcase. There is 1 bench that she used. But I had to put my suitcase on the floor. 9. Poor lighting in the bathroom. Needs to be brighter.
Thank you for providing us with your valuable feedback. We’re disappointed to hear that your room wasn’t exactly to your liking. We hope you give us another chance soon, so we can share an even more positive experience.
Thank you Nora!
Excellent customer service, very friendly staff, comfortable beds, clean bathrooms, really enjoyed my stay, thank you
Thank you so much Nora for the kind words, we cannot wait to welcome you back!
Fantastic hotel
Fantastic review! THANK YOU and we hope to welcome you back to Roam Free again soon.
Hi Ellen, thanks for reviewing us! We're happy to know that you've had a great experience and look forward to seeing you again soon!