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Bull Reina Isabel & Spa

4.0 star property
On beach with outdoor pool, near Santa Catalina Park

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Photo gallery for Bull Reina Isabel & Spa

Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
2 restaurants, breakfast, dinner served; Fusion cuisine
Standard Double Room, Ocean View (Spa access included) | 1 bedroom, premium bedding, minibar, in-room safe
Sauna, hot tub, Turkish bath, body treatments, hydrotherapy
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking included

Explore the area

View in a map
Alfredo L. Jones 40, Las Palmas de Gran Canaria, Gran Canaria, 35008
  • Place, Las Canteras Beach
    ‪1 min walk‬
  • Place, Santa Catalina Park
    ‪3 min walk‬
  • Place, Port of Las Palmas
    ‪5 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room (Spa access included)

1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room (Spa access included)

9.2 out of 10
Wonderful
(41 reviews)
  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room, Ocean View (Spa access included)

Standard Double Room, Ocean View (Spa access included) | 1 bedroom, premium bedding, minibar, in-room safe

Standard Double Room, Ocean View (Spa access included)

8.2 out of 10
Very good
(25 reviews)
  • 323 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite (Spa access included)

Flat-screen TV

Junior Suite (Spa access included)

9.2 out of 10
Wonderful
(7 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (Spa access included)

1 bedroom, premium bedding, minibar, in-room safe

Standard Single Room (Spa access included)

8.8 out of 10
Excellent
(5 reviews)
  • 205 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Sea View (Spa access included)

Single Room, Sea View (Spa access included) | 1 bedroom, premium bedding, minibar, in-room safe

Single Room, Sea View (Spa access included)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, Sea View (Spa access included)

Suite, Sea View (Spa access included) | 1 bedroom, premium bedding, minibar, in-room safe

Suite, Sea View (Spa access included)

8.8 out of 10
Excellent
(5 reviews)
  • 807 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite (Spa access included. 3 Adults)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Spa access included. 3 Adults)

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

About the neighborhood

Las Palmas de Gran Canaria

Bull Reina Isabel & Spa places you next to Las Canteras Beach and within a 5-minute walk of other popular sights like Santa Catalina Park. This 225-room, 4-star hotel has conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Las Canteras Beach - 1 min walk - 0.0 miles
  • Santa Catalina Park - 3 min walk - 0.2 miles
  • El Muelle Shopping Center - 8 min walk - 0.5 miles
  • Mesa y Lopez Avenue - 10 min walk - 0.6 miles
  • Port of Las Palmas - 5 min drive - 2.1 miles

Getting around

  • Gran Canaria Airport (LPA) - 37 min drive

Restaurants

  • ‪The Couple - ‬1 min walk
  • ‪Casa Roja - ‬2 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Pizzería Paparazzi - ‬1 min walk
  • ‪Café Regina - ‬2 min walk

About this property

Bull Reina Isabel & Spa

On beach with outdoor pool, near Santa Catalina Park
Guests of Bull Reina Isabel & Spa enjoy a full-service spa, an outdoor pool, and a gym. Free parking is included with your stay. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and tours or tickets. Other amenities at this beach hotel include a steam room, a rooftop terrace, and free WiFi in public areas.
Guests can expect free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include balconies, refrigerators, and minibars.
Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Fiesta
  • Roma
  • Summum

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9,386 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • Beach umbrellas
  • On the beach
  • On the boardwalk/promenade
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Hydrotherapy
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 9 floors
  • Banquet hall
  • Built in 1964
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card presented at check-in should be the same card used at time of booking. If the credit card holder is not on the reservation, guests must contact the property in advance of arrival to confirm identification.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Reina Isabel Las Palmas De Gran Canaria
Reina Isabel Las Palmas De Gran Canaria
Bull Reina Isabel & Spa Hotel
Bull Reina Isabel & Spa Las Palmas de Gran Canaria
Bull Reina Isabel & Spa Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is a free cancellation option available at Bull Reina Isabel & Spa?

Bull Reina Isabel & Spa provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

What's there to do around Bull Reina Isabel & Spa?

This hotel in Las Palmas de Gran Canaria is within a 10-minute walk of Las Canteras Beach and Santa Catalina Park. You'll also find El Muelle Shopping Center and Casino Las Palmas less than a mile away.

Will I be able to park at Bull Reina Isabel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is a spa located at Bull Reina Isabel & Spa?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, and massages.

Does Bull Reina Isabel & Spa include a casino?

No, Bull Reina Isabel & Spa doesn't have a casino.

Will I find an indoor pool at Bull Reina Isabel & Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Bull Reina Isabel & Spa?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at Bull Reina Isabel & Spa?

Yes, this hotel has a spa tub.

Does Bull Reina Isabel & Spa feature a restaurant that includes a breakfast menu?

Yes, Bull Reina Isabel & Spa has 2 restaurants, and serves breakfast for a surcharge.

Does Bull Reina Isabel & Spa allow pets to stay for free?

No, pets aren't allowed at Bull Reina Isabel & Spa though service animals are welcome.

Does Bull Reina Isabel & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Bull Reina Isabel & Spa?

The closest major airport to Bull Reina Isabel & Spa is Gran Canaria Airport (LPA), which is 16.6 mi away (37 minutes by car).

Can I book a room with a balcony at Bull Reina Isabel & Spa?

Yes, every guestroom at Bull Reina Isabel & Spa comes with a balcony with some featuring ocean or city views.

Does Bull Reina Isabel & Spa offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Bull Reina Isabel & Spa.

Bull Reina Isabel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 579 out of 930 reviews
Rating 8 - Good. 272 out of 930 reviews
Rating 6 - Okay. 55 out of 930 reviews
Rating 4 - Poor. 17 out of 930 reviews
Rating 2 - Terrible. 7 out of 930 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manpreet

Liked: Cleanliness, amenities, property conditions & facilities
Such a wonderful stay overall. They did enter my room without knocking twice, which was an invasion of my safety.
Stayed 3 nights in Jul 2025

10/10 Excellent

Ian, Middlesbrough

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Idoya

Liked: Amenities
I would rate the hotel excellent but had a bad experience when we arrived at the hotel. Night person was evil. Changed my whole experience. We arrived late and had a terrible flight and we just wanted to get to the hotel and relax. I got the hotel cause it had parking and when we arrived he said parking was full. We didn’t know the area and he didn’t offer much help. I told him I was upset about not having parking and he said if I don’t like it leave. It was 2 am. Next morning people at the front desk were great. I liked the hotel. Just that experience we had changed everything.
Stayed 2 nights in Jun 2025

10/10 Excellent

Aristeidis

Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel James

Stayed 7 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

8/10 Good

Anita

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Pretty, But Several Issues

This is a beautiful property right on the beach. Overall, we enjoyed our stay and one gentleman from the front desk was outstanding. However, the property is not really handicapped accessible for the spa. My elderly father who is 92, could not access the spa/sauna/hot tub on the top floor since there is no elevator and requires stairs. Also, we had tried to book our spa services in advance and they would not share the menu or information. When we got there, all the massages were booked and we had to go somewhere else which was very frustrating. Finally, we decided to tour the rest of the island and forego the half board dinner. We tried to tell 2 front desk managers and they would not let us change it with advance notice and said we had to do that through hotels.com. However, since we paid at the hotel, hotels.com could not credit us and had no success reaching the front desk. What was even more frustrating is that they would not hear us out with hotels.com on the line at the hotel or afterwards online, even though they had credited my dad’s reservation of 2. Ultimately, our party of 4 had to pay for 2 nights dinner even though they made us dinner reservations elsewhere. That does not seem customer-oriented or fair. Therefore, please be cautious before booking this hotel for the reasons mentioned.
Stayed 4 nights in Mar 2025

10/10 Excellent

Vicki, Salina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in a great location!! I was traveling by myself and felt so safe!! Beautiful breakfast at no charge!! Great location!
Stayed 1 night in Mar 2025

8/10 Good

Tee Marshall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really lovely hotel in a great location. Only stayed for two nights but it was lovely stay. The hotel didn’t have a filtered water facility, only bottled which you had to purchase. Also I thought the spa closed too early, maybe a 20.00 close would be better. Just two tiny complaints there but overall the stay was perfect for what I needed.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Queen of stays

We were looking for some late winter sun and on a recommendation booked the Reina Isobel. The hotel is large and great facilities including a rooftop swimming pool and bar. With great sea views and, weather permitting, a glimpse of Tenerife. The breakfast buffet is vast and varied and includes vodka. We had dinner in the restaurant one night and again there was a wide selection of appetisers, mains and desserts. The resort was busy in late February and we enjoyed an early evening walk along promenade choosing a restaurant for dinner.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
returned for 5th time - great hotel across the prom to a vast clean beach
Stayed 5 nights in Feb 2025

10/10 Excellent

M

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could have done with the pool opening before 10AM but, apart from that, we thought the hotel was all-round brilliant.
Stayed 6 nights in Jan 2025

8/10 Good

Juliette

Traveled with family
Liked: Cleanliness, property conditions & facilities
Lovely hotel. Was on hols with my teen daughter and we wanted a mix of relaxing and exploring. Loved that the hotel was on the beach in one direction and city in another. Would stay again. Couple of criticisms 1. Spa was v busy each time we went and water in the indoor spa pool and salt water pool could be hotter 2. Not enough reception staff. Had to wait long time to speak / check in 3. Tea bags and small milk cartons in room on arrival but not replenished daily. When I asked the receptionist if we could have a couple of tea bags and milk left we were told v firmly that they don’t get replenished after day one. V strange when you’re paying for quite an expensive hotel
Stayed 4 nights in Dec 2024

10/10 Excellent

KELLY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing! The location to the malacon was exceptional. The entire resort exceeded my wildest expectations. The breakfast buffet is unbelievable! The spa—gym-rooftop pool-& beach chairs are all excellent. Cannot recommend this property more! I would stay here again in a heartbeat!!! Loved the hotel & loved Las Palmas!
Stayed 2 nights in Nov 2024

10/10 Excellent

Anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the Beach Great food and surrounded by wonderful restaurants
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in prime position
Stayed 14 nights in Sep 2024

6/10 Okay

Ernest

Traveled with family and small children
Courteous staff, but the facilities are showing their age
Stayed 4 nights in Aug 2024

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Staff were friendly, pool area was nice, food options were good. The lifts were not very reliable and the pool was closed on our last day without any notice. It was a shame there was limited lunch options at the hotel, but there were plenty of other options around. No lounge area at the hotel apart from the large foyer but not very practical for sitting with people.
Stayed 9 nights in Jun 2024

10/10 Excellent

Ann Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

8/10 Good

TALVINDER

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside pool was in full repairs, which was disappointing. Spa was lovely. Staff at spa, hotel reception (especially Helmant), & dining areas were all lovely.
Stayed 5 nights in Jun 2024

10/10 Excellent

Natali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel. Wonderful staff
Stayed 3 nights in Mar 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, clean and right on the beach!
Stayed 4 nights in May 2024

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