cocktail quality was great. Snorkeling safari program was the best. The view of ocean wing is also great.
Splendid property on Mactan island. Be advised that there is no real beach front on any resort on Mactan island. Lot's of coral and rocks at low tide. Shangri-La is the best property on the island!
The best hotel in Cebu. Friendly staff and nice food. Recommend to everyone.
I love this resort. My favorite place to relax when I’m in Cebu.
You need to train your staff on customer service, the restaurant staffs are not attentive to the needs of the customer, example, refills on beverages, etc. Otherwise, everyone is friendly and amenities are easily accessible. Breakfast buffet awesome!
Located within a leisurely stroll of Magellan Shrine, Shangri-La's Mactan Resort & Spa is within a 10-minute drive of Mactan Doctors' Hospital. This 530-room, 5-star resort has 2 outdoor pools along with a private beach and a full-service spa.
This resort is home to 5 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
The 530 rooms are air-conditioned and have an array of amenities, including balconies, minibars, and coffee makers. Guests can expect 42-inch LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free newspapers, free bottled water, and safes are also standard.
Awarded Conde Nast Top 100 List status in 2015, Shangri-La's Mactan Resort & Spa features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for PHP 200 per person one way. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include a children's pool, a health club, and a spa tub.
cocktail quality was great. Snorkeling safari program was the best. The view of ocean wing is also great.
Dear Nina, I am absolutely thrilled you enjoyed our marine sanctuary. We hope for you to enjoy other activities present as well in our resort. Sincerely, Christian Nannucci General Manager
Splendid property on Mactan island. Be advised that there is no real beach front on any resort on Mactan island. Lot's of coral and rocks at low tide. Shangri-La is the best property on the island!
Dear Valued Guest, Lovely review - I'm beyond thrilled that you consider Shangri-La the best property in Mactan Island. The resort houses the very first Marine Sanctuary in Lapu-Lapu City thus the presence of rocks and healthy coral beds close to the beach. We take pride and joy that throughout the years schools of fishes abound the beach and is a major attraction of the hotel. We look forward to welcome you back to the resort. Sincerely yours, Christian Nannucci General Manager
The best hotel in Cebu. Friendly staff and nice food. Recommend to everyone.
Dear W, Thank you for your kind words regarding our resort, we truly appreciate it! I’m thrilled to know you were able to relax and unwind in our resort. Please do come back soon! :) Sincerely, Christian Nannucci General Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, René D. Egle, General Manager
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, René D. Egle, General Manager
I love this resort. My favorite place to relax when I’m in Cebu.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
You need to train your staff on customer service, the restaurant staffs are not attentive to the needs of the customer, example, refills on beverages, etc. Otherwise, everyone is friendly and amenities are easily accessible. Breakfast buffet awesome!
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Orbitz, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Christian Nannucci General Manager