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Hotel Europa

3.0 star property

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Photo gallery for Hotel Europa

Front of property
Hallway
Reception hall
Property amenity
Deluxe Room | In-room safe, free WiFi

Reviews

6.0 out of 10

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar

Explore the area

View in a map
BASAK LAPULAPUMACTAN ISLAND,, Lapu-Lapu, Central Visayas, 6000
  • Place, Mactan Doctors' Hospital
    ‪2 min walk‬
  • Place, Gaisano Grand Mall Mactan
    ‪5 min walk‬
  • Place, Mactan Export Processing Zone
    ‪7 min walk‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, free WiFi

Deluxe Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Room

Family Room | In-room safe, free WiFi

Family Room

  • 248 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

About the neighborhood

Lapu-Lapu

Located in Basak, Hotel Europa is within a 15-minute drive of popular attractions such as Magellan Monument and SM City Cebu. This 16-room, 3-star hotel has a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Mactan Doctors' Hospital - 2 min walk - 0.1 miles
  • Gaisano Grand Mall Mactan - 5 min walk - 0.3 miles
  • Mactan Export Processing Zone - 7 min walk - 0.4 miles
  • Mactan Town Center - 13 min walk - 0.7 miles
  • City Times Square - 20 min walk - 1.1 miles

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 24 min drive

Restaurants

  • ‪Rai Rai Ken - ‬4 min walk
  • ‪Greenwich - ‬4 min walk
  • Alberto's Pizza
  • ‪Jollibee - ‬4 min walk
  • ‪Kandingan Sa Opon - ‬5 min walk

About this property

Hotel Europa

At Hotel Europa, guests have access to free WiFi in public areas, express check-in, and express check-out. You can take advantage of free parking, along with a shuttle from the airport to the hotel (available 24 hours) for PHP 500 per vehicle. The front desk is staffed 24/7 to help with concierge services, securing valuables, and luggage storage. Additional amenities include a terrace, a reception hall, and a TV in a common area.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Balconies, refrigerators, and safes are also available. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:30 AM to noon for a fee: PHP 200 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • No housekeeping service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Terrace

More

  • 1 building
  • 3 floors
  • Built in 2009
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately PHP 200 per person
  • Airport shuttle fee: PHP 500 per vehicle

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the airport pick-up service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Basak Philippines
Europa Basak
Europa Basak Philippines
Europa Philippines
Hotel Europa Basak
Hotel Europa Basak Philippines
Hotel Europa Basak Philippines Cebu Island/Mactan Island
Hotel Europa Basak Philippines Lapu-Lapu
Europa Basak Philippines Lapu-Lapu
Hotel Europa Hotel
Hotel Europa Lapu-Lapu
Hotel Europa Hotel Lapu-Lapu
Hotel Europa Basak Philippines

Frequently asked questions

What's there to do within easy reach of Hotel Europa?

This hotel is situated in Basak within a short 5-minute walk of Gaisano Grand Mall Mactan and also 12 minutes on foot from Mactan Town Center. You'll also find Jpark Island Waterpark and Gaisano Island Mall Mactan within a short drive.

Is parking available on site at Hotel Europa?

Yes, self parking is offered for free at the hotel.

Does Hotel Europa include a casino at the property?

No, Hotel Europa doesn't have a casino.

Will I find an indoor pool at Hotel Europa?

No, there is no indoor pool at this hotel.

Is Hotel Europa a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include free WiFi.

Does Hotel Europa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Europa have a restaurant with a breakfast menu?

Yes, Hotel Europa serves continental breakfast each morning for a surcharge from its restaurant.

Does Hotel Europa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Europa?

The closest major airport to Hotel Europa is Mactan - Cebu Intl. Airport (CEB), which is 5 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Hotel Europa?

Yes, every guestroom at Hotel Europa comes with a balcony.

Hotel Europa Reviews

Reviews

6.0
Rating 10 - Excellent. 15 out of 174 reviews
Rating 8 - Good. 46 out of 174 reviews
Rating 6 - Okay. 53 out of 174 reviews
Rating 4 - Poor. 32 out of 174 reviews
Rating 2 - Terrible. 28 out of 174 reviews

6.2/10

Cleanliness

6.8/10

Staff & service

4.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Only good thing was the welcome from the receptionist couldn't fault her even thou I had multiple issues with room
Stayed 1 night in Mar 2020
Verified

6/10 Okay

Verified traveler

We just stayed here a night between flights. Pretty basic and cheap.
Stayed 1 night in Sep 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Terrible place to stay

Worst room i have ever stayed in. In my 10years of travelling in the php.
Stayed 4 nights in Jan 2020
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything has some good and some bad. The location was good, on the main street near the mall. The staff were nice and helpful. But the property was a bit run down. My room was on the 3rd floor and the shower gave barely a trickle, I mean it was virtually unusable, and would alternate between super hot and super cold, nothing in between. The internet kept booting me off. But if you're not into showering or internet, then it's a good deal.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was very clean. Bath room was small. Had trouble with tv remote
Stayed 2 nights in Nov 2019
Verified

6/10 Okay

Yasu

Disliked: Property conditions & facilities
寝られれば良いと予約したので、想像したホテルでした。スタッフは親切な対応で良かったです。
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good: Jennifer and her sister were very nice and helpful with everything we asked for. Room was clean. Bad: The place needs lots of renovation. Towels were very worn out, so thin, that we could hardly dry ourselves. Other towel had holes. Pillow case had a big hole. Airconditioner was leaking water.
Stayed 1 night in Aug 2019
Verified

6/10 Okay

Jan Ove

Nødbolig

Hotellet var billig , og kvaliteten stod i stil til det
Stayed 2 nights in Aug 2019
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Fenster ließen sich nicht öffnen, keine Ziemmerreinigung, keine neuen Handtücher, keine neue Bettwäsche, kein wifi, sehr laut, direkt an der Verkehrsreichen Strasse, unmöglich... nie wieder...
Stayed 6 nights in Jan 2019
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not good value for the money. Dirty and rundown property.
Stayed 1 night in Jan 2019
Verified

6/10 Okay

상혁

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

좋았습니다(꾸라임)

처음 샤워하려고 물 틀었는데 쩐끼 깜쩐뙤써 뛰찔뻔했써요. 직원들이 방을 친절하게 바꿔주셔서 다행이지만, 뼐료 노청결한 방이었씁니다. 싼맛에가시려면 건너편에 있는 조크리스 아파텔로 까쎄용
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It's a recommendable hotel to have fun with lovers

I have stayed in the hotel for 5 consecutive nights. The room was a family type room on 2nd floor. < Good Points > - The hotel facilities are satisfiable overall considering its room charge - An aircon, a television, and strong wifi signal are especially good. - We can take a shower with warm water anytime with an instantaneous water heater. - The lobby staffs always quickly respond to our clains and serve us kindly. - The lobby staffs respect our privacy and they are not strict to the visitors coming in. - There is a small store inside of the building selling some snacks and meals. - It is easily accessible to Grand Mall, 7-eleven, ATM machines. - Many pretty chicks are walking around here and they also like to come into the hotel with us. < Weak Points > - Poor soundproof system between rooms and lobby. - Toilet bowl sometimes cannot be flushed well. - Toilet door knob is broken and not working. - No telephones in the rooms
Stayed 1 night in Jan 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
空港についたのが深夜1時だったので、一泊だけど寝るだけなのでこちらを選択。次の日にはリゾートホテルに移動したので、滞在は６時間？もありませんでした。 寝るだけにもってこいのホテルです。 空港からタクシーで１４０ペソ だった気がします。
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
번화가에서 가까워서 좋음 시장 식당이 가까움 교통이 편리함 생각보다 조용함 직원이 친절함 다 좋음
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Good Hotel with friendly staff. I stayed for 1 week and I'm satisfied. I recommend this hotel.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Oscar

Liked: Cleanliness, staff & service, room comfort
The place was okay, Staff was great.
Stayed 2 nights in Dec 2018
Verified

4/10 Poor

Jari

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Onneksi vain 3 yötä

Surullista että tämän tasoisia hotelleja on. Sähkörasiat irti seinästä, jääkaappi oli kaapissa jossa siihen ei saanut sähköjä. Kylpyhuoneessa kaikki irti ja huonosti siivottu.
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Donghae

Liked: Staff & service
일단은 저렴한 모텔 생각하셔야 합니다 직원들은 친절합니다 걸어서 가이사노 그랜드 몰 접근 가능하고 마사지 샾도 많고 치맥집도 있습니다 나름 번화가라 9시까지는 걸어다닐 만 합니다
Stayed 1 night in Oct 2018
Verified

6/10 Okay

EJMR

Disliked: Property conditions & facilities, room comfort
ACU rating not suited for the room area. The room temperature is warm even the ACU is running.
Stayed 1 night in Oct 2018
Verified

8/10 Good

Jose

Liked: Cleanliness, property conditions & facilities, room comfort

Cebu vacation

Nice inexpensive hotel,but no breakfast provided,no laundry service but it's advertised that it has.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff...always attentive to every need! My only gripe was that 50% of the time there wasn’t enough water in the tank to trip the shower heater on...so cold showers. Very close to a mall for shopping and eating and transportation. A very convenient place...I will stay again.
Stayed 6 nights in Jun 2018
Verified

6/10 Okay

ko

ショッピングが便利なホテル

ショッピングは、すごく便利でしたが、 昼間は、凄く交通料が多いので、大変でした。また、空港から、ホテルまで、離れているので、タクシー代がかかる。
Stayed 4 nights in Jun 2018
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chills!

ALL the Workers are very cordial and helpful. The only gripe I have is that they don’t keep the water level high enough in the tank for showered. When the tank is low, the pressure is low, and it doesn’t trip the heater to turn on for a warm shower. In a week have had only 2 warm showers...the rest were cold....showering twice a day. Good location as is 200 yards from the mall and food/shopping/transportation.
Stayed 5 nights in May 2018
Verified

6/10 Okay

Hugo

Valuta for pengene.

Billig, men valuta for pengene.
Stayed 2 nights in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was huge and clean. I was surpised not to find any toilet paper in the bathroom, but my time there was so short I didn't bother to ask.
Stayed 1 night in May 2018