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Recent guest reviews

The ocean view room was spacious and updated with a great view. The staff was friendly and the food was great. The hotel is a bit far from the city which was the only down side.

Only issue is public transportation was difficult to secure unless it was Booked ahead of time Thru hotel which came at premium price compared to tacit or grab so often waited for over 30 minutes to get ride off property

The property was beautiful. The staff were helpful and friendly. Outside of the beach there isn’t much offered in the way of entertainment which unfortunately left us feeling quite trapped when it rained. The area around the resort is very unsafe so you need to taxi an hour into Cebu City in order to explore.

I will tell people who try to visit Movenpick, not go to Ibija. Food and staffs in Ibija are really bad and rude

Not sure why this was considered a 5-star resort with its smaller rooms, noisy hallways, walls need repainting, bath tub just patched up. Check-in process was slow and chaotic. The only good thing left is their breakfast and the Ibiza restaurant and its happy hour special.

Slow service, check-in took about 1 hour and 15 mins, we called to have towels ready the night before for our early tour and wasn't ready. When we were leaving for the airport, the staff also took a really long time retrieving transportation. We went out and ask the taxi driver myself.

While it was a beautiful hotel and resort, it was more of just a hotel

What I loved about Movenpick was their beautiful layout of the hotel and the wonderful staff. From the moment I stepped onto the property, my bags were tended to and I was ushered into the hotel. The hotel lobby, magnificent as it is, was very easy to maneuver from Game room to store to restaurants. The pool side view was amazing which led to a beach with a club on the side!! Very chill scene, Good food and talent at the club, Good Gym facilities, and reasonable prices for food on their menu. Great place to get away from it all and the staff is divinely comforting. I stayed twice within the time span of a week and they remembered me the second time I came in. They have a wonderful, tranquil, serene spa area, with masseuse who MASSAGE! I was very much elated with my experience at MOVENPICK. It will definitely be my first choice when visiting the Philippines.

Customer service is superb. Amenities and ambience is great. Location is very private and family friendly. Food is extremely expensive.

I love the property the pool, the beach maybe next time i'll bring the whole family. The food was good, the staff are also nice. Everything was good, as a first timer, i can recommend this place.

5 star staff, on a sold 4 star property. Water front rooms are a must do!

We really enjoyed the snorkeling and the spa. The breakfast buffet was also amazing everyday and the staff was amazing.

All customer service throughout the resort was excellent except for their Visa Club, which catered to “20 somethings.” The Visa Club staff wasn’t very friendly, unlike the rest of the resort staff, who were very gracious and helpful.

My wife and i come here often, breakfast buffet is great, beach is nice i truly love staying here

Punta Engano, Mactan Island Lapu-Lapu Cebu

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Marina

Located within a leisurely stroll of Magellan Shrine, Mövenpick Hotel Mactan Island Cebu is within a 10-minute drive of Mactan Doctors' Hospital. This 245-room, 5-star resort has a private beach, a marina, and a full-service spa.


Dining

Enjoy dining at The Sails, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with 24-hour room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

All of Mövenpick Hotel Mactan Island Cebu's 245 individually decorated rooms provide furnished balconies, refrigerators, and minibars. 32-inch LED TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include electric kettles, free newspapers, and free bottled water.


Property features

Mövenpick Hotel Mactan Island Cebu features a private beach, a marina, and a full-service spa. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for PHP 690 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this beach resort include an outdoor pool, a children's pool, and a health club.

Room options

Superior Twin Room, 2 Twin Beds, View

2 Twin Beds | Sleeps 3

Suite, 1 King Bed, View

1 King Bed | Sleeps 3

Superior Room, 1 King Bed, View

1 King Bed | Sleeps 3

Deluxe Twin Room, 2 Twin Beds, Ocean View

2 Twin Beds | Sleeps 3

Guest reviews for Mövenpick Hotel Mactan Island Cebu

Everyone (13) Couples (2) Family (7)
3
Everyone

By on Apr 11, 2020

4
Everyone

By on Mar 11, 2020

4
Friends

The ocean view room was spacious and updated with a great view. The staff was friendly and the food was great. The hotel is a bit far from the city which was the only down side.

By on Mar 11, 2020

Review comment responded on Mar 12, 2020

Hello! Thank you for choosing our hotel. It's great to hear that you enjoyed your stay and were quite impressed with the room, food and service quality. I look forward to welcome you again next time you visit Cebu.

4
Family Family with small children Family

Only issue is public transportation was difficult to secure unless it was Booked ahead of time Thru hotel which came at premium price compared to tacit or grab so often waited for over 30 minutes to get ride off property

By on Jan 3, 2020

Review comment responded on Jan 5, 2020

Hello. Thank you so much for choosing our hotel. I understand your concern about transportation within the area. I hope my team was able to advise you on making advance request for a taxis, to ensure a ride is available within the expected time. We highly encourage this among our guests, more so during the busy season when heavy traffic in main thoroughfares limits the number of available rides within Mactan. We do have a complimentary non-exclusive shuttle service that take guests to the main city mall, with 1 trip in the morning and another in the afternoon. I also hope that you were able to enjoy this guest privilege at the time of your stay. I wish you a joy and prosperity throughout the year 2020.

4
Friends

The property was beautiful. The staff were helpful and friendly. Outside of the beach there isn’t much offered in the way of entertainment which unfortunately left us feeling quite trapped when it rained. The area around the resort is very unsafe so you need to taxi an hour into Cebu City in order to explore.

By on Dec 28, 2019

Review comment responded on Dec 28, 2019

Hello. Thank you for choosing our hotel. While it's wonderful to hear rave reviews about our hotel's ambiance, scenery and friendly service, it's also sad to hear that the rain, unfortunately, kept you from fully enjoying your holiday. On another note, we do have a complimentary non-exclusive shuttle service to the main city mall, with one trip in the morning and another in the afternoon. We hope you were able to take advantage of this guest privilege during your stay with us. Thank you, once again, for taking time to post a review. I wish you peace, joy and blessings this holiday season and the years to come.

1
Family

I will tell people who try to visit Movenpick, not go to Ibija. Food and staffs in Ibija are really bad and rude

By on Dec 23, 2019

Review comment responded on Dec 25, 2019

Hello. Thank you for booking a stay with us. It's so sad to hear that you didn't have a great experience at Ibiza Beach Club. Do trust that I have addressed this matter with the team, to reinforce our standards in service and customer service. I value feedback such as yours as this helps us identify areas that need immediate attention and action. Should you give us a chance to earn back your trust, do trust we'll give you the exceptional service most guests have grown fond of. I wish you a blessed holiday season and a prosperous year ahead.

3
Family

Not sure why this was considered a 5-star resort with its smaller rooms, noisy hallways, walls need repainting, bath tub just patched up. Check-in process was slow and chaotic. The only good thing left is their breakfast and the Ibiza restaurant and its happy hour special.

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

Hello. Thank you for choosing our hotel. It's sad to hear that you didn't find the hotel to your absolute liking. Please allow me to share that we have development projects underway, most of which we hope to complete in the near future. I apologize for the inconvenience you experienced during your check-in. Rest assured that I have addressed this matter with the managers in charge. We are working on improvements in our systems and processes to make the overall hotel experience more convenient and comfortable for all guests. On another note, I appreciate that you also shared some commendation about our breakfast selection and Happy Hour at the Ibiza Beach Club. I wish you a blessed holiday season and a prosperous year ahead.

3
Family

Slow service, check-in took about 1 hour and 15 mins, we called to have towels ready the night before for our early tour and wasn't ready. When we were leaving for the airport, the staff also took a really long time retrieving transportation. We went out and ask the taxi driver myself.

By on Dec 13, 2019

Review comment responded on Dec 14, 2019

Dear T.Vo, Thank you for choosing our hotel. I sincerely apologize for the inconvenience. Rest assured that I have discussed these issues with the managers in charge, and we are working towards improving the system and processes to make them more convenient for all guests. I value feedback such as yours as these help us identify areas that need immediate review and improvement. I wish you wonderful days ahead.

4
Family

While it was a beautiful hotel and resort, it was more of just a hotel

By on Nov 21, 2019

Review comment responded on Nov 22, 2019

Hello. Thank you so much for choosing our hotel. I'm glad that you were generally happy with your stay.

4
Everyone

By on Nov 17, 2019

Mövenpick Hotel Mactan Island Cebu

Punta Engano, Mactan Island, Lapu-Lapu, Cebu 6015
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