Eagle Bay Hotel2.5 out of 5.0
Recent guest reviews
Shower head falling off, no toothpaste or toothbrush provided. Room smells. There isn't any replenish of toilet roll (left over by pervious guest). However, the waiter who served us breakfast is nice.
First and foremost it was a rundown hotel managed by unprofessional maybe all the staff including owner or higher level management need to attend basic hotel management course.The housekeeping staff is unfriendly(do not know how to greet guests).Food was very basic for breakfast and the chef who manage the egg corner were rude and do not understand simple English. Bathroom were rusty and not lit brightly.Swimming pool were another shocking experience,it can only cater for about 5 peeps no more.The size were so small for hotel of more than 100 rooms.Parking is limited and very narrow .The only thing good about this hotel is located near Kuah town.I strongly recommend not to booked this hotel if you have a choice, a total rundown and outdated hotel i would say.(not worth the rate paid)
The hotel is located along the main road close to Kuah Jetty - only good thing about the hotel. The jetty and Dataran Lang is a 5min drive or a 15min walk from the hotel. The first thing you will notice is a strange odour as you enter the lobby - smells like a dated, dilapidated building. We stayed in a superior room with a queen sized bed. The room was spacious. The bathroom was clean and the water pressure was quite good. Wifi was terrible although we barely used it since we were carrying a local number with data. Breakfast is from 0700 to 1000hrs and the spread is typically Asian. The food was good, not much selections though. The basement parking is a set-up from a horror movie. You can instead park in front of the lobby - about 12 slots. I would suggest Cenang as a better place for staying and avoid Kuah totally.
The hotel was in a great location, with easy access to a lot of activities and places to eat. The staff were very friendly and helpful. The hotel is undergoing renovations, but these did not affect our stay. The hotel room was basic, but it met all of our needs. It was exactly as we expected it to be. It was a budget stay. It met all of our needs as a base camp, with a hot shower, a comfy bed and a great location. Some have complained about the hotel - but seem to forget that it costs so little to stay here. It was evident that it is not a luxury resort from the price. It was however, convenient, clean and a friendly hotel.
Nice place, near beach, jetty, supermarket, parks. Easy access to town such as banks. Nice friendly staff, clean and new renovated room. Afternoon can enjoy the swimming pool. The staff know lots of place of interest. Breakfast got lots of varieties. Really no complain staying at this hotel.
We stayed in EAGLE Bay for two nights and had a wonderful experience. it's close to jetty point, so one doesnt have to go far. the hotel staff is wonderful, highly helpful and supportive. they would guide you, help you look for anything you want. rooms are nice and well maintained. we looked for vegetarian food and the hotel staff made sure we got what we wanted. highly recommend.
Good- Checking-in was fast coz there appeared to be no other patrons but me there. Tho I got a funny feeling when asked what I wd like to have for breakfast (menu given, just need to pick, which wasn't too bad except there wasn't a big spread of fancy choices). In the room love the fact that they install a ceiling fan, keeps the room airy. Despite my grunts at breakfast (refer below), the server gave me a wonderful service and the fried kueyteow I ordered was really good. Bad- Hints of repair works been done to the guestroom I was booked in were so obvious. Several scars were just left there as if as evidence of the great many services the room had done in the past. Too basic toilet amenities. Terrible wifi strength (never got to use it at all). When I came down for breakfast at a little past 7 a.m., I thot I got the timing wrong. Not only there wasn't a single patron in sight, there wasn't anybody.. not even the staff there. Went to make enquiries at the front office, nobody there! Hahaha by then I was feeling pretty scared already, thinking to myself : something happened in the middle of the night and everyone fled leaving me behind!!! Only after the third ring of the counter-bell did one staff appeared. By 8:15 a.m. I was still the only customer around. If business is really bad, wonder why they didn't bother upgrading me to their nicer rooms and give me a 1st class service since they are not busy at all (oh the front office girl who checked me in, never bothered smiling at all.. Maybe she thought I was one ugly traveller LOL!) Gosh.. Not gonna stay here anymore.
Returning to this hotel after 2 years, noticed lots of changes in terms of renovation. Nice and tidy room compare to 2 years back, importantly is cleaned. good wifi system and swimming pool. no disappointment will recommend to friends. Improve a lot since 2 years ago.
Overall I'm pleased with this hotel. It's clean, the staff are friendly and the food and drinks are cheap, location are great near shopping malls and opposite is the garden and cleaned beach. I don't understand why people are complaining about this hotel. For the price I'm paying i don't expect a 5 star facilities. but i would say they provide a 5 star service.
If you are not too particular, this hotel will be good enough. It is very convenient for the location. The price paid is worth for staying. The hotel is just a little bit old but the staffs are helpful. The WiFi networks not that stable, doesn't know why cannot connect to the WiFi for the second day.
Eagle Bay Hotel places you next to CHOGM Park and Al-Hana Mosque. This 128-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and free in-room WiFi. It's in central Langkawi and also a short walk from Lagenda Park and Night Market.
Enjoy a leisurely bite to eat at Meranti Restaurant, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee.
All of Eagle Bay Hotel's 128 air-conditioned rooms provide refrigerators, coffee makers, and free bottled water. Guests can expect free WiFi and 14-inch LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and slippers. Ceiling fans and desks are other standard amenities.
Renovated in 2015, Eagle Bay Hotel offers an outdoor pool, free WiFi in public areas, and 8 meeting rooms. There's free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
Reviews from Trip Advisor
23% of guests recommend this hotelTotal of 83 reviews