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The Borough

3.5 star property
Hotel in Lancaster with a restaurant and a bar

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Photo gallery for The Borough

Front of property
Breakfast, lunch, dinner served; local cuisine
Luxury Suite | Desk, soundproofing, iron/ironing board, free WiFi
Executive Double Room, Bathtub | Bathroom shower
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
3 Dalton Square, Lancaster, England, LA1 1PP
  • Place, Grand Theater
    ‪3 min walk‬
  • Place, Lancaster City Museum
    ‪3 min walk‬
  • Place, Lancaster Castle
    ‪8 min walk‬

Room options

View all photos for Luxury Suite

Luxury Suite | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room

Executive Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Townhouse Executive Double or Twin

Townhouse Executive Double or Twin | Desk, soundproofing, iron/ironing board, free WiFi

Townhouse Executive Double or Twin

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Double Room, Bathtub

Executive Double Room, Bathtub | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double Room, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Townhouse Luxury Suite, Patio

Townhouse Luxury Suite, Patio | Desk, soundproofing, iron/ironing board, free WiFi

Townhouse Luxury Suite, Patio

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Desk, soundproofing, iron/ironing board, free WiFi

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Desk, soundproofing, iron/ironing board, free WiFi

Luxury Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Bathtub

Deluxe Room, Bathtub | Deep soaking bathtub

Deluxe Room, Bathtub

  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Comfort Room, Mobility Accessible

Comfort Room, Mobility Accessible | Desk, soundproofing, iron/ironing board, free WiFi

Comfort Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Lancaster

The Borough places you next to The Dukes and within a 5-minute walk of Grand Theater. This 12-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • The Dukes - 1 min walk - 0.1 miles
  • Grand Theater - 3 min walk - 0.2 miles
  • Lancaster City Museum - 3 min walk - 0.2 miles
  • Lancaster Castle - 8 min walk - 0.4 miles
  • Williamson Park - 11 min walk - 0.6 miles

Getting around

  • Lancaster Station - 11 min walk

Restaurants

  • ‪Costa Coffee - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Stonewell Tap - ‬3 min walk
  • ‪Accidental Brewery and Micropub - ‬2 min walk
  • ‪Cafe Dolce - ‬3 min walk

About this property

The Borough

Hotel in Lancaster with a restaurant and a bar
Guests of The Borough enjoy free WiFi in public areas, a meeting room, and an ATM. Front-desk staff can assist with luggage storage and dry cleaning/laundry. Additional amenities include a banquet hall and a garden.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, ironing boards, and desks.
The recreational activities listed below are available either on site or nearby; fees may apply.

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9.0 out of 10, Wonderful, 20 reviews
$87 nightly
The price is $105
Jan 19 - Jan 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 6.50 to 12.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for GBP 10 per pet, per stay
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 10.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 6.50 to 12.50 per person
  • Pet fee: GBP 10 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 10.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 2 PM—-11:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.

Property is also known as

Borough Hotel Lancaster
Borough Hotel
Borough Lancaster
The Borough Hotel
The Borough Lancaster
The Borough Hotel Lancaster

Frequently asked questions

Is free cancellation available at The Borough?

The Borough offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What's there to do close to The Borough?

This hotel is located in Lancaster, just steps from The Dukes and Grand Theater, and within a short walk of Lancaster City Museum. You'll also find Lancaster Castle and Williamson Park less than a mile away.

Is there parking available at The Borough?

No, this hotel doesn't offer parking.

Does The Borough feature a casino at the property?

No, The Borough doesn't have a casino.

Is there an indoor pool at The Borough?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Borough?

Couples staying at this hotel will appreciate amenities like a bar and a restaurant plus some guestrooms include courtyard views.

Does The Borough have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Borough have a restaurant with a breakfast menu?

Yes, The Borough serves a full breakfast each morning for a surcharge from its restaurant.

Does The Borough allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Borough for a fee of GBP 10 per pet, per stay.

Are there connecting rooms at The Borough?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at The Borough?

Yes, some guestrooms at The Borough offer a balcony and may feature courtyard views.

The Borough Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 105 out of 176 reviews
Rating 8 - Good. 59 out of 176 reviews
Rating 6 - Okay. 7 out of 176 reviews
Rating 4 - Poor. 2 out of 176 reviews
Rating 2 - Terrible. 3 out of 176 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous room! Great location in the city.
Stayed 1 night in Sep 2025

10/10 Excellent

Judith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were wonderful and comfortable. The staff were very attentive. We were very happy with our stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay! Rooms were spacious and clean, food was lovely. Will definitely be back.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Philippa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can’t hear noise from the bar which is great. Depending on which room you have (we’ve stayed twice) you can hear through the walls - we could hear cleaners in the morning. The manager kindly sent on lost property which we were grateful for.
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Diane

Liked: Cleanliness
My experience was terrible. Where do i begin there was so many errors. I booked my stay a month ahead and they rang me up the day before to tell me that expedia hadnt allocated a room for me it turns out that the hotel booking system kicked me out of the room and booked it out to someone else. I was very angry as you can imagine being told the day before I'm due to stay that i have no room. They then rang me back quite late on that day telling me i now have a room which was good as i was going to a party in the room upstairs.Upon arrival next day thinking they would go that extra mile but no they showed us to a totally different room that was not what i had paid for i was extremelly angry again to be told it was a mistake and showed us to the room i had booked. The room was ok furniture was a bit tatty and the bed was not that comfy very soft. The bathroom was new and was the best part of the stay. They did offer us free breakfast but only after complaining the second time. We sat down for breakfast and waited an hour to be told again that we had been forgotten and blamed it on the system even though they new they had only given us a cuppa and no breakfast. The customer service is non existant so dont expect any. Would i stay here again well im sure you know the answer to that absolutly not. I've never stayed anywhere like it and i wouldn't recommemd you do either unless you eant to be forgotten 😆
Stayed 1 night in Jun 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and classy room

Stayed 3 nights in Jun 2025

10/10 Excellent

Mrs Hilary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Borough Hotel is a best choice to stay in Lancaster, whether on business or visiting the historic city of Lancaster out of interest. Centrally situated, the Georgian Hotel has a very good restaurant, although the breakfast included offer is not available for third party bookings, such as through Expedia. Still, the very good breakfasts on offer in the Restaurant are not very expensive. The staff are lovely and most helpful. Lancaster is a student city and the young people enhance the vibrant live music availability in the local hostelries of the city. Everything is in easy walking distance, making Lancaster an excellent choice for a short break for the not so young as well as those who also like to potter about the numerous shops and eateries in the commercial streets and arcades adorning the city centre. Of some note is the impressive Georgian architecture which adorns much of the City. Good choice all round.
Stayed 3 nights in Jun 2025

8/10 Good

michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room Big bath Fluffy towels.Dog friendly. Cosy and onsite restaurant
Stayed 1 night in May 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Neil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The usual friendly staff and great value rooms. Great breakfast. Why would you stay anywhere else?
Stayed 1 night in Feb 2025

10/10 Excellent

Philippa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

It was a fantastic stay. They need to up thier food game.
Stayed 1 night in Dec 2024

4/10 Poor

Cathy

Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great suite

Superb ground floor suite overlooking Dalton Square. Worth the extra payment.
Stayed 1 night in Dec 2024

4/10 Poor

Harriet

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Odd, my room came straight off the street. Felt nervous and lots of noise
Stayed 1 night in Nov 2024

8/10 Good

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Relaxing
Stayed 1 night in Oct 2024

8/10 Good

Esther

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming , clean, and comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, lovely room
Stayed 1 night in Aug 2024