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Holiday Inn Lancaster by IHG

4.0 star property
Riverwalk hotel with a full-service spa and a health club

Choose dates to view prices

Photo gallery for Holiday Inn Lancaster by IHG

Spa
Garden
Exterior
Daily English breakfast (GBP 16.95 per person)
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Air conditioning

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪2 min drive‬
  • Place, Lancaster University
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(15 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, travel crib, free WiFi

Standard Double or Twin Room

8.6 out of 10
Excellent
(42 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, travel crib, free WiFi

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed with Sofa bed

7.0 out of 10
Good
(20 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 Double Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Double Bed

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 312 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, travel crib, free WiFi

Premium Room, 2 Twin Beds

8.0 out of 10
Very good
(2 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, travel crib, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(27 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Lancaster

Holiday Inn Lancaster by IHG places you within a mile (2 km) of Lune Aqueduct and The Centre at Halton. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.6 miles
  • The Centre at Halton - 2 min drive - 1.7 miles
  • Lancaster Castle - 5 min drive - 2.0 miles
  • Lancaster University - 5 min drive - 5.4 miles
  • Lake Windermere - 33 min drive - 31.1 miles

Getting around

  • Bare Lane Station - 8 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Sultan Of Lancaster Experience - ‬2 min drive
  • ‪The Bobbin - ‬4 min drive
  • ‪Holiday Inn Restaurant International - ‬1 min walk
  • ‪The Gregson Centre - ‬5 min drive

About this property

Holiday Inn Lancaster by IHG

Riverwalk hotel with a full-service spa and a health club
At Holiday Inn Lancaster by IHG, guests enjoy a full-service spa, a children's pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground
  • Travel crib

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster
Holiday Inn Lancaster
Lancaster Holiday Inn
Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster
Holiday Inn Lancaster Hotel
Holiday Inn Lancaster Hotel Lancaster
Holiday Lancaster
Holiday Inn Lancaster
Lancaster By Ihg Lancaster
Holiday Inn Lancaster by IHG Hotel
Holiday Inn Lancaster an IHG Hotel
Holiday Inn Lancaster by IHG Lancaster
Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on Dec 7, 2025 start from $60.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Lancaster by IHG?

This hotel is located in Lancaster within a short 16-minute walk of Lune Aqueduct. You'll also find Grand Theater and Lancaster Castle within a short drive.

Will I be able to park at Holiday Inn Lancaster by IHG?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Is there a spa at Holiday Inn Lancaster by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Lancaster by IHG have a casino on the premises?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Holiday Inn Lancaster by IHG?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, but this hotel does have a steam room.

Does Holiday Inn Lancaster by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Lancaster by IHG serves an English breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Lancaster by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Holiday Inn Lancaster by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Can I book a room with a balcony at Holiday Inn Lancaster by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Lancaster by IHG.

Reviews

Holiday Inn Lancaster by IHG Reviews

7.8

Good

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 373 out of 1002 reviews
Rating 8 - Good. 328 out of 1002 reviews
Rating 6 - Okay. 151 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 65 out of 1002 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sehrish

Traveled with family
Liked: Cleanliness, staff & service, amenities
Overall very good experience. Building is bit outdated but perfect level of cleanliness overcomes that. Very pleased with the stay.
Stayed 1 night in Aug 2025

8/10 Good

Fung Chi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Quick check in & out
Stayed 2 nights in Aug 2025

10/10 Excellent

Maureen

Traveled with family and small children
The short break was booked so I could spend time with my Grandchildren. The kids loved there stay and swam twice a day, the kids ate free with a paying adult which saved a lot of money. Food was great and the kids really enjoyed the amount of different choices to choose from. Staff were polite friendly and very helpful! Our domestic help made us feel very comfortable and didn’t complain when we returned to our room before she had finished her jobs ! Helped me with the A/C and the bathroom shower which was really appreciated as I didn’t know how to work them. Definitely would stay again.
Stayed 2 nights in Aug 2025

4/10 Poor

Dean

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

James

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Paul on reception was terrific - couldn't have been more helpful. A real asset!
Stayed 1 night in Aug 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

simon

Traveled with family
Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Howard

Stayed 1 night in Aug 2025

10/10 Excellent

S A C L

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Family Hotel

Spacious, comfy bedroom for our family of 4. We all enjoyed the swimming pool facilities, as well as the TNT football, which the staff kindly put on for me to watch Palace's famous Community Shield victory over Liverpool, while being served a number of perfectly chilled draught Stellas from the bar. The breakfast was also reasonably priced (children up to 14 eat free) and very tasty. Thank you for a memorable stay!
Stayed 2 nights in Aug 2025

8/10 Good

Alison

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was excellent. Bar staff very friendly and helpful. Receptionist insisted that room not paid for even though I thought it was. I paid again but when I found my receipt for original payment was told refund wouldn’t go through for 5-7 business days. Very poor booking not marked paid initially.
Stayed 1 night in Aug 2025

6/10 Okay

Cory

Traveled with family
Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kate

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stop over on the way up-to Scotland, clean, good breakfast, good room design - very comfortable
Stayed 1 night in Aug 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All fine to the expected standard
Stayed 1 night in Jul 2025

8/10 Good

Liam

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

10/10 Excellent

Katie

Traveled with family
Liked: Property conditions & facilities

Wonderful relaxing family night away

I decided to stay somewhere extra special with a pool for my girls on the way back home. We had a smooth check in then enjoyed a peaceful relaxing swim in the pool sadly the jacuzzi was broken but the pool was clean and great fun! We enjoyed a delicious dinner and my daughter enjoyed the children’s play area afterwards. The rooms were spacious and the staff quickly brought me up a travel cot without any problems. We enjoyed a comfortable sleep , a delicious breakfast and a morning swim before our journey back home to Scotland. I will definitely plan to stay here again on my next journey down south. Thank you.
Stayed 1 night in Aug 2025

8/10 Good

Neale

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Muneer

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with this hotel will definitely come back
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel near the motorway junction

Everything in our room worked OK, but the quality level was not as I remember Holiday Inn: used to be a frequent customer before retirement. The stand-out feature for me was the excellent service we got from the hotel staff, in particular the restaurant staff. Far better than most hotels. Nice big car park.
Stayed 2 nights in Jul 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Staff & service, property conditions & facilities

Nice spacious room but noisy

Bit noisy as we were to the front and there was numerous coach parties leaving from 5am. Front staff very polite
Stayed 1 night in Aug 2025

6/10 Okay

Brian

Liked: Cleanliness, room comfort

Disappointing.

Chosen because of closeness to M6 motorway and convenience. Expensive food/drinks. Souless dining area. No lounge. Some aspects of the rooms looking tired and dated for a supposed 4 star hotel. Sadly it is not. Staff seemed disinterested in some cases and better training/knowledge/experience required. Incorrect meal time information given on front desk to several customers. For August the radiator did not need to be on full in our room. Little or no dress code. Definitely needed for some staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Lucia

Stayed 1 night in Aug 2025

8/10 Good

Shirley

Traveled with family
Liked: Amenities
Hotel great , room excellent , staff lovely Breakfast not so good food dried up and hard and not replenished . Had to ask for bread and butter, berries for the yougurt, and eggs . Waited around for ages for this to be done . I booked thru Expedia and had to wait 45 mins at reception for the Expedia confirmation to come thru to the hotel before we could check in That needs to be speeded up in my opinion Very pleased with our room 119 slept well .
Stayed 1 night in Jul 2025

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