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Holiday Inn Lancaster by IHG

4.0 star property

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Photo gallery for Holiday Inn Lancaster by IHG

Spa
Fitness facility
Daily English breakfast for a fee
Exterior
Indoor spa tub

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
Caton Road, Lancaster, England, LA1 3RA
  • Place, Lune Aqueduct
    ‪10 min walk‬
  • Place, The Centre at Halton
    ‪3 min drive‬
  • Place, Lancaster University
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(16 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room

8.6 out of 10
Excellent
(44 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Premium Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Premium Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(9 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(23 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Accessible

9.4 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 Double Bed

Premium Room, 1 Double Bed | Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 1 Double Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Premium Room, 2 Twin Beds

Desk, iron/ironing board, free WiFi, bed sheets

Premium Room, 2 Twin Beds

8.8 out of 10
Excellent
(3 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(29 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Lancaster

Holiday Inn Lancaster by IHG places you within a mile (2 km) of Lune Aqueduct and The Centre at Halton. This 4-star hotel has 156 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Lune Aqueduct - 10 min walk - 0.6 miles
  • The Centre at Halton - 3 min drive - 1.7 miles
  • Lancaster University - 8 min drive - 5.4 miles
  • Lancaster Castle - 8 min drive - 2.0 miles
  • Lake Windermere - 40 min drive - 34.6 miles

Getting around

  • Bare Lane Station - 9 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Stonewell Tap - ‬4 min drive
  • ‪The Gregson Centre - ‬5 min drive
  • ‪Cottams Field Brewers Fayre - ‬3 min walk
  • ‪The Bobbin - ‬4 min drive

About this property

Holiday Inn Lancaster by IHG

At Holiday Inn Lancaster by IHG, guests enjoy a full-service spa, a children's pool, and a gym. If you drive, put free parking to good use. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a steam room, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and ironing boards. Housekeeping is available on request.
Recreational amenities at the hotel include a health club, a steam room, and a children's pool.

Children under 18 years old are not allowed in the health club or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Similar properties

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GO2 Lancaster Centre Hotel by OYO
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  • Pet friendly
  • 24/7 front desk
8.2 out of 10, Very Good, 385 reviews
$61 nightly
The price is $72
Jun 7 - Jun 8
Total with taxes and fees
GO2 Lancaster Centre Hotel by OYO

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • English breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Playground
  • Steam room

Family friendly

  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (215 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (25 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15.00 per pet, per night
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 15.00 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Lancaster

Holiday Inn Lancaster

Lancaster Holiday Inn

Holiday Inn Express Lancaster-Rockvale Outlets Hotel Lancaster

Holiday Inn Lancaster Hotel

Holiday Inn Lancaster Hotel Lancaster

Holiday Lancaster

Holiday Inn Lancaster

Lancaster By Ihg Lancaster

Holiday Inn Lancaster by IHG Hotel

Holiday Inn Lancaster an IHG Hotel

Holiday Inn Lancaster by IHG Lancaster

Holiday Inn Lancaster by IHG Hotel Lancaster

Frequently asked questions

Are free cancellation options available at Holiday Inn Lancaster by IHG?

Holiday Inn Lancaster by IHG provides free cancellation on certain room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Holiday Inn Lancaster by IHG?

As of May 19, 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Lancaster by IHG on May 25, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Lancaster by IHG?

This hotel is located in Lancaster within a short 16-minute walk of Lune Aqueduct. You'll also find Williamson Park and Lancaster City Museum within a short drive.

Is parking available on site at Holiday Inn Lancaster by IHG?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Is there a spa at Holiday Inn Lancaster by IHG?

There is a full-service spa at this available for guests to enjoy at this hotel.

Does Holiday Inn Lancaster by IHG have a casino on the premises?

No, Holiday Inn Lancaster by IHG doesn't have a casino.

Is there an indoor pool at Holiday Inn Lancaster by IHG?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Holiday Inn Lancaster by IHG?

There are plenty of amenities for couples at this hotel, including a restaurant, a full-service spa, and a bar/lounge.

Does Holiday Inn Lancaster by IHG have a hot tub?

No, but this hotel does have a steam room.

Does Holiday Inn Lancaster by IHG have a restaurant with a breakfast menu?

Yes, Holiday Inn Lancaster by IHG serves an English breakfast each morning for a surcharge from its restaurant.

Does Holiday Inn Lancaster by IHG allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Holiday Inn Lancaster by IHG for a fee of GBP 15.00 per pet, per night. The property also provides food and water bowls.

Does Holiday Inn Lancaster by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Holiday Inn Lancaster by IHG?

No, you won't find guestrooms with balconies at Holiday Inn Lancaster by IHG.

Does Holiday Inn Lancaster by IHG have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Holiday Inn Lancaster by IHG.

Holiday Inn Lancaster by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 386 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 152 out of 1002 reviews
Rating 4 - Poor. 85 out of 1002 reviews
Rating 2 - Terrible. 63 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Helen

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff, staff, STAFF! Really make this a welcoming and efficient place to stay
Stayed 1 night in Feb 2026

10/10 Excellent

Mr Anthony David

Liked: Cleanliness, staff & service, amenities
Amazing hotel with great spa facilities, friendly and attentive staff. The room was spacious enough for two adults and two children plus one dog. We ate an evening meal in the restaurant as we were on a dinner but in breakfast wait the staff again were great with brilliant gluten-free options on the menu.
Stayed 1 night in Feb 2026

10/10 Excellent

Alistair

Stayed 1 night in Feb 2026

8/10 Good

Keith

Stayed 1 night in Nov 2025

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Feb 2026

10/10 Excellent

Stivan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 6 nights in Feb 2026

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities
Yes I managed to get into the hotel room at about 10 am and had a swim in the morning the food is very good and all the staff are very friendly and helpful
Stayed 1 night in Feb 2026

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, great breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Stayed 3 nights in Jan 2026

4/10 Poor

Melanie

Traveled with family
Disliked: Cleanliness, amenities
Hotel was grubby, room hadn't been cleaned properly, pool changing area was dirty.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Dec 2025

8/10 Good

FIONA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Needed more tea, sugar and milk in room.
Stayed 2 nights in Jan 2026

8/10 Good

Will

Stayed 1 night in Dec 2025

6/10 Okay

Mel

Liked: Cleanliness
Disliked: Room comfort
1st time we were disappointed with a stay at HI. Room only had 1 mug and towel on arrival, stingy with the milks (only 4 so = 2 cups tea only) Our stay was over Christmas, it was frosty outside but room heating not working. Reception gave us plug-in heater. Day 2 no teabags given, dirty mugs not changed and empty bin left in middle of floor with no liner - had to ask reception. No towels in gym/pool entire stay - had to use from room but nowhere to dry them so damp for later on. Pool. changing area not cleaned - kitkat wrapper by jacuzzi for days, bottle tops in corner of showers not removed whole stay. Breakfast room clutttered - coffee m/c in narrowest area, no water boiler and hot water from coffee m/c tastes funny for tea, plus milk no where near the tea-point. Cereals by hot-dring area, but no nearby milk. No cloths on handles of hot dish-lids, lovely hot plates, but no napkins to allow you to hold them; cold meats not topped up and selection offered reduced as stay progressed. Tables too close together so one couple being 'nudged' as people squeezed past. Music in reception early mornings way too loud, same during breakfast and evenings. The football table meant eating breakfast with loud clacking of the game throughout, and kids screaming as they scored. The hotel has good potential and is in a good location, but seems to be lacking in leadership and supervision of what should be 'routine' tasks for housekeeping.
Stayed 4 nights in Dec 2025

8/10 Good

Stephen

Stayed 1 night in Dec 2025

10/10 Excellent

Ali

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Convenient
Stayed 1 night in Jan 2026

4/10 Poor

Thomas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t expect much when I booked, I wasn’t surprised in any way. A budget hotel (not really at budget prices though) that will you’ll forget you ever stayed at in no time at all.
Had to get the bedsheet changed as the current one was covered in dirty footprints
Stayed 1 night in Dec 2025

8/10 Good

Pasquale

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great apart from the room temperature which was freezing cold. No matter what temperature you set the room thermostat to it did not work. Spent a very cold night should have reported it but it didn’t
Stayed 1 night in Jan 2026

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, amenities
Lovely clean hotel cannot fault it and reception staff super friendly and accommodating would highly recommend this hotel which is booked for two nights not just one
Stayed 1 night in Dec 2025

6/10 Okay

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was enormous and staff were very friendly and helpful. Unfortunately, the wedding I was attending was marred by extensive gaps between the various stages. Still managed to have a good time in the end.
Stayed 2 nights in Jan 2026

8/10 Good

Aaron

Stayed 3 nights in Dec 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All ok but no stock at the bar after new year.
Stayed 2 nights in Jan 2026

8/10 Good

Siu Cheong

Stayed 1 night in Dec 2025

10/10 Excellent

Hayley

Stayed 1 night in Dec 2025

6/10 Okay

Adele

Traveled with family
Liked: Staff & service, amenities
Needs some updating / maintenance
Stayed 1 night in Dec 2025

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