Lancaster Red Roof Inn

"It was okay at first seeing it but "

"The host was wonderful to work with. She responded very quickly with any questions I had. It was a beautiful place with lots of places to sit outside and lots of room for everybody. The hot tub was great. We would stay here again in a heartbeat."

"When we first arrived, we were assigned a room that was clearly not clean. When we went back to the front desk to let them know, the employee complained to us about the housekeeper instead of addressing the issue professionally. We were then given a second room, but it had a very strong chemical odor. We turned on the humidifier and AC before leaving to grab something to eat, hoping it would improve. Unfortunately, when we returned, the smell was still overwhelming. We ended up staying in the room for less than 10 minutes before deciding to leave. There was no effort made to resolve the situation or offer any kind of compensation. Instead, we were simply told they would be keeping our money. We will not be returning and would not recommend this hotel to friends or family."