The washers and dryers were not working and dirty. The room was dusty. Lots of noise in complex as families and other people live at the hotel.
Street vehicles
I requested non-smoking room. First one was next to a smoking room, reeked of smoke, and had a well used mattress. The second room was upstairs, did not smell of smoke, was fairly clean, and had a better mattress. The rug and furnishings were older and some refurbishing was in evidence, no bugs noticed. Outside steps were wooden, some steps were gummy and wind blew trash in some areas. Pool was fenced, clean, and available.
The staff was very friendly.
Do NOT stay here! Orbitz gave it 3.5/5 stars and it should not even be a single star. Had a room for two nights and did not stay the second night. No refund and frankly did not care. This place is a hazard to one's health and should really be shut done. Sorry for such a harsh review for the employees, they do their best and especially during Covid but, this is not a place you will ever want to be.
I did a group reservation all the rooms smell bad Linens were ripped and dirty the towels were dirty people have been smoking inside the rooms we have under age children just the hotel was bad it was disgusting
The lamps did not work. This is the only thing I did not like. Special attention is recommended in this situation.
Great prices and decent rooms. I love it here. staff is very helpful. All in all great experiences Everytime.
Had a room next to the pool it was nice. Enjoy my stay so much i continued my stay a few more days.
This motel has deteriorated in the last several years. Very sad. Marajuana smell. They need to raise the rates to pay for some needed upgrades.
Floors were dirty, power outlet was hanging out of the wall, found a bed bug when packing the next morning.
Clean room #114, nice restroom, however the faucet handles leak water once you let the water run. Microwave oven, TV are really old. Still a good deal.
All good, except for the train going by all night, with it blowing its horn
I could go on forever on how terrible this pace was. Smh. Stay away...
Great hotel. Friendly staff. Clean rooms. Highly recommended.
The Manager and staff were very nice, friendly and accomodating
Rooms are in need of update, but it was clean and comfortable, breakfast is weak but again for the price, this is a decent place to stay. with convenient parking. and for Lancaster nothing is very far away. i would stay again.
It is what it is--a place to sleep. Definitely not worth what they charge, but when the alternative is sleeping in your car in the desert, well.....
80 s motel.staff was very helpfull. breakfast was adequate ...wifi was good.location was not that great.Most of the rooms looks empty.had a deserted look.
Room was comfortable and clean rather dark no Restaurants really close by.Front desk staff was helpful.
Located within 2 miles (3 km) of Antelope Valley Hospital, Americas Best Value Inn & Suites Lancaster is within 3 miles (5 km) of Sol Plaza Boutique Mall. This motel has 98 rooms and welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is offered each morning.
All 98 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.
At Americas Best Value Inn & Suites Lancaster, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.
The washers and dryers were not working and dirty. The room was dusty. Lots of noise in complex as families and other people live at the hotel.
Street vehicles
I requested non-smoking room. First one was next to a smoking room, reeked of smoke, and had a well used mattress. The second room was upstairs, did not smell of smoke, was fairly clean, and had a better mattress. The rug and furnishings were older and some refurbishing was in evidence, no bugs noticed. Outside steps were wooden, some steps were gummy and wind blew trash in some areas. Pool was fenced, clean, and available.
Your voice is important to us, and we thank you for taking the time to make it heard. While we're pleased that our pool was to your satisfaction, we are disappointed that we fell short in other areas. Please accept our apology for any unpleasant air quality you experienced and any concerns you had regarding our appearance. Guest feedback helps us improve, and that is what we intend to do. As your travels continue, we wish you well.
The staff was very friendly.
Do NOT stay here! Orbitz gave it 3.5/5 stars and it should not even be a single star. Had a room for two nights and did not stay the second night. No refund and frankly did not care. This place is a hazard to one's health and should really be shut done. Sorry for such a harsh review for the employees, they do their best and especially during Covid but, this is not a place you will ever want to be.
Dear Steve, We are sorry to see your comments, as this is not typical of the feedback we receive. We would love to hear the specifics as to what you did not like, so we can improve and deliver a better stay in the future. Take care, and we look forward to speaking with you.
I did a group reservation all the rooms smell bad Linens were ripped and dirty the towels were dirty people have been smoking inside the rooms we have under age children just the hotel was bad it was disgusting
We are very sorry to hear about your experience. We wish you notified us during your visit as we would have been happy to assist. Moving forward we will work to improve and we hope to have another chance to impress you.
The lamps did not work. This is the only thing I did not like. Special attention is recommended in this situation.
Thank you for taking the time to write us a review. We appreciate your feedback and will make sure everything us up to our normal standards is you so choose to stay with us in the future.
Great prices and decent rooms. I love it here. staff is very helpful. All in all great experiences Everytime.
Thank you for your kind words. We are glad you always enjoy your stay here. We look forward to you staying with us again in the future.
Had a room next to the pool it was nice. Enjoy my stay so much i continued my stay a few more days.
This motel has deteriorated in the last several years. Very sad. Marajuana smell. They need to raise the rates to pay for some needed upgrades.
Providing clean, comfortable accommodations is always our goal and we apologize that we fell short of your expectations. We will keep your feedback in mind moving forward and are grateful that we had the chance to host you. On behalf of our entire team, we wish you all the best.
we are sorry that your stay with us was not up to your expectations. we apologize for the inconvenience. We will try our best to make your stay more pleasant next time you visit us.