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Tahoe Seasons Resort by Diamond Resorts

3.0 out of 5.0

Recent guest reviews

The room was fairly mediocre. The giant jetted tub in the room is the attraction for me. I stayed here 2 years ago and the tub was great. I stayed here 2 months ago and the tubs were not operable "due to the drought" in California. This recent stay the tubs were still not operational. They said they are planning on remodeling in the future. I don't see what this has to do with the jets not being operational until they remodel. They also have not advertised the shutdown of the jetted tubs nor said anything at booking or check in. Disappointing!

Our family of 4 stayed for Heavenly's closing weekend. It turned out the California side lifts were closed and we had to drive to the gondola to get on mountain. Still, we didn't mind. The hotel and room were extremely clean. Cleaner than expected, in fact. The valet-parking only system was fine because the staff were fast and efficient. The kitchenette was great for our family since we didn't have to eat out for every single meal. It was disappointing though, that there were no supplies in the kitchenette. Not a single dish, plate, mug or flatware. No dishsoap. Not even a paper towel. We got by on Rubbermaid bowls and plastic spoons that I brought along 'just on case.' Had we not had those, the kitchenette would have been useless. I guess we would have called front desk for supplies.(?) There was a coffee maker but only one serving of coffee for the weekend. The jets in the huge jetted tub, which our 6 and 7 year olds were excited about, did not work. Also disappointing after taking 30 minutes to fill it up. There were plenty of towels though, and the suite was roomy enough for 4. The layout was perfect. Those pluses made the stay good for the price, which was low due to end of/after season. We might stay again but prob. not during peak season/pricing. Oh, housekeeping service comes only every few days. We were ok for the weekend but had we stayed another day we would have needed service, which would not have come. For a fee, apparently you can request it.

A great room, great location, and friendly staff contributed to a fun and relaxing trip to the snow!

Staff was wonderful in every way. The room was very spacious, much more than I expected. Incredible bargain at the price we paid (We were off-season)

The room was average in cleanliness and comfort. It is valet parking only. I would get in my truck and the mirrors and seat would all be altered. One of the valets seemed to be a bit under the influence. I gave him my keys and walked into the hotel. He came inside asking me for my keys again. I told him, I gave them to him and he found them in his pocket. The valets, for some reason, wear alot of cheap cologne, so when you get in your vehicle it's wreaking. The rooms jet tub was shut off due to the drought situation. I would have liked to of known that before I booked my 4 day stay.

Need sign and better communication when disconnecting in room spas... We filled out spa all the way up which took 45 min... Called front desk to ask why spa not coming on and they said they were disconnect...

The hotel is well located, close by the casinos,beach, golf course,stores,the staff is kind and welcoming, our room was awesome.

The location was perfect for our friends wedding. We literally walked out of the hotel and to the chair lift to attend the wedding. The kids loved the room!

Hot tub and fireplace was perfect after a long drive and snow activities. The room was facing the mountains and provided great view of the gondolas and skis going up the heavenly. Microwave and small refrigerator in the room is a great amenity to have with small kids

we had everything that we need and hot tub experience was excellent

Clean and comfortable. Had a great time. Would recommend this hotel to friends and family.

will go again and again and again and again and again and again and again (is text still too short?) :-)

My fiancé and I spent a 3-day weekend in Tahoe in August and stayed at the Tahoe Seasons Resort. The room was very large, a suite actually, with a sitting room, kitchenette, bedroom with fireplace, and a bathroom with a huge jacuzzi tub. We appreciated all these fantastic amenities in the room. Although we didn't have a chance to use them, there is also an outdoor pool and rooftop tennis court. The resort was not crowded at all and the valet parking crew was fast and efficient. It was quiet and peaceful to be a short way off the main strip. This hotel is definitely a good value for the price. We will stay here again on our next visit!

I was in town visiting family. Most of the staff was friendly. Those at the front desk could use some manners. Rooms are nice but the jacuzzi tub smack in the middle of the room is wasted space.

Very nice, great location, I'm impressed. Last-minute booking for New Year eve for under $200 - I thought I was getting just a room, instead got a spacious suite with a jacuzzi, fireplace etc. Most people call this a perfect stay. For a perfectionist like myself -- there were a few annoyances: they didn't have any restaurant/bars open at 3pm nor at 1am, they didn't have ice machine on the floor, the staff couldn't unlock the piano (most places do if you tell them you are a professional pianist), and when I asked to walk to my car, the garage was smelly/dirty (but I really didn't have to, they have free valet, I just didn't want to wait).

The whole experience was awesome the poeple were friendly and bent over backwards to help and make the stay wonderful. Only one set back we felt was poor and that was valet parking. They took a few tickets, ours being first and brought our car out last and another time they lost our car. The guy in the middle of the night was the best he was friendly and got our car promptly and when we left it was okay other than that we tried to park on street as not to have any problems.

This hotel is a nice place for a ski vacation. It's basically on the other side of the Heavenly California Base parking lot. Just a walking distance to the lifts and when needed you can take the free orange route bus to go to the gondolas. The hotel is ok, the rooms are kind of strange since the two small size rooms are attached with a large jacuzzi in the middle, but it's not a deal-breaker. Staff is really nice. Any concerns or questions are taken care of right away. Hotel provides a 24/7 valet parking which is another positive note in addition to all. We've stayed in 3 different hotels in Lake Tahoe and decided that will come here again next time. The price is affordable, location is perfect and accommodations are ok. So, totally acceptable scenario.

The quality of the room was beyond my expectations. It was very "CLEAN", it has the most awesome huge shower / jet tub, I had lots of closet space, and every room has a window for fresh air. I most definitely will stay there again.

The hotel was nice and we had a high floor room. Only one window so the room was a bit dark. But plenty of room for two people. The pull out couch bed was the most comfortable I've ever slept on. It would of been nice to have some flat ware in the room to eat the food we brought. Although the restuarant said if you come down, we will give you a set, and they did. If you want to be on a quiet street at the base of Heavenly Valley, then it doesn't get any better or closer. You can walk to one of the chair lifts in less then five minutes. Valet parking is free, that was nice. Overall for $200 a good value.

Room options

Suite, 1 Bedroom

Queen 1 | Sleeps 4

Suite, 2 Bedrooms

Queen 2 | Sleeps 8

Guest reviews for Tahoe Seasons Resort by Diamond Resorts

Everyone (8) Couples (7) Business (1) Family (9) Other (2) Friends (1)
3

what's up with the tub?

Everyone

The room was fairly mediocre. The giant jetted tub in the room is the attraction for me. I stayed here 2 years ago and the tub was great. I stayed here 2 months ago and the tubs were not operable "due to the drought" in California. This recent stay the tubs were still not operational. They said they are planning on remodeling in the future. I don't see what this has to do with the jets not being operational until they remodel. They also have not advertised the shutdown of the jetted tubs nor said anything at booking or check in. Disappointing!

By on Jun 3, 2017

3

better than expected w/minor disappointments

Everyone

Our family of 4 stayed for Heavenly's closing weekend. It turned out the California side lifts were closed and we had to drive to the gondola to get on mountain. Still, we didn't mind. The hotel and room were extremely clean. Cleaner than expected, in fact. The valet-parking only system was fine because the staff were fast and efficient. The kitchenette was great for our family since we didn't have to eat out for every single meal. It was disappointing though, that there were no supplies in the kitchenette. Not a single dish, plate, mug or flatware. No dishsoap. Not even a paper towel. We got by on Rubbermaid bowls and plastic spoons that I brought along 'just on case.' Had we not had those, the kitchenette would have been useless. I guess we would have called front desk for supplies.(?) There was a coffee maker but only one serving of coffee for the weekend. The jets in the huge jetted tub, which our 6 and 7 year olds were excited about, did not work. Also disappointing after taking 30 minutes to fill it up. There were plenty of towels though, and the suite was roomy enough for 4. The layout was perfect. Those pluses made the stay good for the price, which was low due to end of/after season. We might stay again but prob. not during peak season/pricing. Oh, housekeeping service comes only every few days. We were ok for the weekend but had we stayed another day we would have needed service, which would not have come. For a fee, apparently you can request it.

By , from East Bay, CA on May 5, 2017

5

great experience

Everyone

A great room, great location, and friendly staff contributed to a fun and relaxing trip to the snow!

By , from G on Apr 21, 2017

5

great 30th birthday trip!

Everyone

By on Nov 14, 2016

5

great place to stay

Everyone

Staff was wonderful in every way. The room was very spacious, much more than I expected. Incredible bargain at the price we paid (We were off-season)

By , from Kentucky on Oct 15, 2016

3

use to be better

Everyone

The room was average in cleanliness and comfort. It is valet parking only. I would get in my truck and the mirrors and seat would all be altered. One of the valets seemed to be a bit under the influence. I gave him my keys and walked into the hotel. He came inside asking me for my keys again. I told him, I gave them to him and he found them in his pocket. The valets, for some reason, wear alot of cheap cologne, so when you get in your vehicle it's wreaking. The rooms jet tub was shut off due to the drought situation. I would have liked to of known that before I booked my 4 day stay.

By on Sep 10, 2016

2

old hotel that needs updating

Everyone

Need sign and better communication when disconnecting in room spas... We filled out spa all the way up which took 45 min... Called front desk to ask why spa not coming on and they said they were disconnect...

By , from sacramento on Sep 3, 2016

5

great hotel

Everyone

The hotel is well located, close by the casinos,beach, golf course,stores,the staff is kind and welcoming, our room was awesome.

By , from Tahiti on Jul 21, 2016

5

attended a wedding

Families

The location was perfect for our friends wedding. We literally walked out of the hotel and to the chair lift to attend the wedding. The kids loved the room!

By on Dec 30, 2014

4

family weekend

Families

Hot tub and fireplace was perfect after a long drive and snow activities. The room was facing the mountains and provided great view of the gondolas and skis going up the heavenly. Microwave and small refrigerator in the room is a great amenity to have with small kids

By on Mar 3, 2014