The room was clean, but the place is showing its age. Inside and outside the room the place looks worn out. The carpet outside worn out and dirty. The shower nob to control the water temperature was defective, and you could only get scolding hot water.
The room was not as described. The staff at the property told me to call Orbitz and find other accommodations. She was not professional and lacked Social EQ.
The outside property was very pretty and there was a good food variety for breakfast.
The rooms where nice and the bed was really nice. The breakfast was better then the GSR in Reno at $27.00 per.
The friendly and kind staff is available to help 24 hours in case something comes up.
Staff very good, breakfast good, room need some updates.
Great new updated room and friendly staff. Excellent breakfast
We enjoyed our time and it was a nice room and will come again
Great location and value for money. Only complaint- close to road and heavy traffic.
Andrew checked us in to our room and he was very nice and pleasant. Very easy checking in and out. The rooms are pretty big and clean. Beds were very comfortable. Perfect location.
Everything went well with this hotel, the check in was quick, the room was clean, plenty of towels, and the staff was friendly.
Our room, although a " non-smoking room," smelled of smoke covered up with air-freshener and had a stale odor. Our clothes picked up the same odor and had to be laundered when we got home, even if we hadn't worn them. There was no A/C, which was not necessary for temperature, but would have helped for air quality. The tile floor was sticky, although the bathroom floor was better. There was inadequate seating space for breakfast. Breakfast food was okay. The price was more than we booked for, $11 more for Friday, and $31 more for Saturday. The staff were very nice.
The staff was more than helpful. I arrived with my wife on a cast on her right foot. They let us checked in a little earlier than the allowed time to do so.
Ugh. There were so many things that went wrong with this motel. First, the reservation was for "FairBridge Inn Express". However, the sign on the street said "Midway Inn". We passed the place several times before we realized it was our hotel. To be fair, there was a standard page from a printer taped to the lobby door that said "FairBridge Inn Express" but then again, the front door does not face the street. Next, the proprietor couldn't find my reservation. He kept saying that Expedia wasn't feeding data into his computer accurately. I tried correcting him that it was Orbitz but he kept saying Expedia the whole time. Now, he did have a printout of my reservation and I showed him my copy of the same, but he still asked me to come back a couple hours later so he could get it fixed in the computer. After finally getting checked in, I asked about the continental breakfast that was listed on the reservation. He said that it was coffee and muffins. Nothing else. Technically the description is accurate but I was hoping for something that my two kids could eat or drink. Parking was limited to about 10 spots in front. I was told there was more parking in the back but I can't block the way for the buses that park there also. The front wasn't plowed for snow. The back had big snow piles in the parking spots. The room was standard. Nothing special. Everything worked fine. Heater was very effective. Oh, the late check out that was promised was just one hour later. Again accurate but ...
Passing through town...clean and good price for a quick stay over. They need darker curtain the lights shine in at night making it hard to get good rest.
Friendly staff. Overall okay for what we paid for. Only thing we disliked was the fact that they were remodeling some of the rooms over our weekend stay which made it very difficult to sleep in with all the noise in the mornings.
I stayed here in mid April. the hotel was in a good location about 15 min walk from the casinos and 20 minutes from the lake. the room was in major need of upgrades. the carpet was terrible the wall were dystroyed the bathroom was nasty. The worst part is that it smelled like an ashtray. unless you are planning on just sleeping here and i mean like a quick nap pay a little more and find a better place.
Econo Lodge Inn & Suites Heavenly Village Area places you within a 15-minute stroll of popular sights such as Heavenly Gondola and The Shops at Heavenly Village. This 66-room motel welcomes guests with conveniences like free self parking, coffee/tea in a common area, and express check-out.
Econo Lodge Inn & Suites Heavenly Village Area's 66 heated rooms provide refrigerators. Guests can expect to find TVs with cable channels. Free toiletries are also standard.
Guests of Econo Lodge Inn & Suites Heavenly Village Area enjoy access to free WiFi in public areas, coffee in a common area, and microwave in a common area. A stay here includes free parking. The front desk has multilingual staff that can answer questions about the accommodations, services, and more. Other amenities at this ski motel include express check-out, free newspapers, and laundry facilities.
The room was clean, but the place is showing its age. Inside and outside the room the place looks worn out. The carpet outside worn out and dirty. The shower nob to control the water temperature was defective, and you could only get scolding hot water.
The room was not as described. The staff at the property told me to call Orbitz and find other accommodations. She was not professional and lacked Social EQ.
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
The outside property was very pretty and there was a good food variety for breakfast.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
Dear Guest Thank you for taking the time to provide your rating!
The rooms where nice and the bed was really nice. The breakfast was better then the GSR in Reno at $27.00 per.
Thanks so much for sharing your lodging experience with us. We want you to feel comfortable sharing good or bad experiences with us. I'm so sorry that your stay with us fell short of expectations. We're using your feedback to improve the lodging experience for any future travelers.
Thank you for staying with us, Best Regards
The friendly and kind staff is available to help 24 hours in case something comes up.
Dear Guest Thank you for such positive feedback, we are happy to help.
Staff very good, breakfast good, room need some updates.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Great new updated room and friendly staff. Excellent breakfast
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.
Hello Mr.Luis Thank you for taking the time to share your recent lodging experience. We appreciate your feedback.