There was no shampoo in the rooms. Shower was clean and water was great - beds were comfortable - room overall a little dated and the TV did not work.
Ths view is beautiful
Good service, food and excellent attention
The property sits up on a hill overlooking main street and the lakes. It's beautiful. All amenities were nice and clean. I enjoyed the stay. I can't speak to all rooms, but ours had no bath fan. Once you take a shower the room is very humid and stays that way for a bit. It's hard to dry swim wear and towels.
I get to Lake Placid at least twice a year but this was my first stay at the Crowne. You cannot beat the view! Clean, quiet, and the grounds are lovely.
Best views!!!!
This was a greatly located hotel to stay with kids. Literally down the street from many attractions. Hotel was clean, nice and gave that cabin feel. However, the staff was not nice. I happen to lose my 3 year old in the hall ways at the hotel and all staff members who I was asking for help were very judge mental. As a mother who is looking for her lost child the last thing you need is criticism. The staff was just not as welcoming and warm as I would have expected but then again we are living a “pandemic” with low employment so I don’t know if these ppl were even fit for working here. Overall, I would stay here again but wouldn’t expect the staff to go on and beyond for me next time.
Checkin was prompt and attentive, room is comfortable matching what we wanted
A VERY SATISFYING HOTEL EXPERIENCE...AN IDEAL STAY...VERY PICTURESQUE...SHOULD DO A BETTER JOB WITH SEGREGATING GUESTS WITH DOGS...THERE ARE PEOPLE WITH ALLERGIES...DOG OWNERS DO HAVE RIGHTS...MAYBE STAY ON A DIFFERENT WING OR FLOOR? OTHERWISE...EVERYTHING WAS EXCELLENT!!
The property is centrally located to everything. The views of mirror lake from the beautiful dining roo Just added a special touch to the charming ambience.
It was just OK
Property good but did not appreciate all the dogs.People on vacation or holiday need to leave their dogs home. All the guests should not have to deal with dogs.
This is a beautiful hotel! We splurged and got a lake view room with a balcony and it was totally worth it. It was so nice to be able to sit on the balcony and watch the sunset over Mirror Lake. The room itself was great, too. Very clean and spacious. Staff was friendly and helpful. Overall would stay here again, hands down. I will say - to get to Main Street from the hotel you have to walk down a big hill which isn't so bad - it's the walking back up that's tiring! Especially after long days of hiking lol. But the benefit of being on a hill is the amazing views!
Excellent location. Friendly front desk and bar tender. Clean room.
Crowne Plaza Lake Placid, an IHG Hotel places you within a 5-minute walk of popular attractions such as Mirror Lake and Lake Placid Winter Olympic Museum. This 3.5-star hotel has 246 guestrooms and offers a private beach, an indoor pool, and free in-room WiFi.
Enjoy a bite to eat at MacKenzies Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.
32-inch TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Crowne Plaza Lake Placid, an IHG Hotel have access to an indoor pool, a gym, and free WiFi in public areas. There's free parking and a free beach shuttle. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and luggage storage. Other amenities at this golf hotel include a spa tub, an outdoor tennis court, and a conference center.
There was no shampoo in the rooms. Shower was clean and water was great - beds were comfortable - room overall a little dated and the TV did not work.
Ths view is beautiful
We are happy to hear that you appreciated our beautiful views! Thank you for choosing the Crowne Plaza Lake Placid.
Good service, food and excellent attention
We are happy to hear that you appreciated the good service and dining options! Thank you for staying with us!
The property sits up on a hill overlooking main street and the lakes. It's beautiful. All amenities were nice and clean. I enjoyed the stay. I can't speak to all rooms, but ours had no bath fan. Once you take a shower the room is very humid and stays that way for a bit. It's hard to dry swim wear and towels.
Thank you for the feedback about your recent stay. We are pleased to hear that you had an enjoyable stay.
I get to Lake Placid at least twice a year but this was my first stay at the Crowne. You cannot beat the view! Clean, quiet, and the grounds are lovely.
Thank you for the 4/5 review! We are pleased to hear that you enjoyed the great views and beautiful grounds.
Best views!!!!
Thank you for the 5/5 rating and thank you for choosing the Crowne Plaza Lake Placid!
This was a greatly located hotel to stay with kids. Literally down the street from many attractions. Hotel was clean, nice and gave that cabin feel. However, the staff was not nice. I happen to lose my 3 year old in the hall ways at the hotel and all staff members who I was asking for help were very judge mental. As a mother who is looking for her lost child the last thing you need is criticism. The staff was just not as welcoming and warm as I would have expected but then again we are living a “pandemic” with low employment so I don’t know if these ppl were even fit for working here. Overall, I would stay here again but wouldn’t expect the staff to go on and beyond for me next time.
Thank you for your feedback. I am happy to hear that you and your family had a nice stay. I do find your comments regarding our dedicated, hardworking staff to be disappointing and not in line with most of our staff reviews. I hope you will stay with us again and give us another chance to show you that our staff are friendly and dedicated to their jobs.
Thank you for the feedback. I am sorry about the issues with your tv, we would have been happy to fix had you let us know there was an issue. We do supply shampoo in the rooms and I apologize if it was missing from your room. We would have been happy to deliver some to you. Thank you for staying with us.