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Recent guest reviews

A very nice hotel with good views. Walkable distance to downtown and to mirror Lake

Beautiful property up on the hill looking down at Mirror Lake. Restaurant is beautiful but food is a little underwhelming. Without turn down service during COVID, it is hard to justify paying these rates but that is more a function of demand.

The hotel room was very clean and comfortable. It provided a great view or mirror lake and Whiteface. The staff were very friendly and helped track down a pillow I had forgotten.

Staff was very attentive. The views from the main restaurant were stunning. Beds were extremely comfortable.

Excellent stay. Very attentive to Covid-19 safety protocols.

The view was amazing. Loved the fire pits and the jacuzzi.

We admired the scenery with location. But, under the excuse of Covid, there was no daily service nor room cleaning! We decided to cut only 3 nights out of 4 nights. Even room -coffee machine was working. We had to pick up towels ourselves, let alone garbages. Other hotel was much nice, with some cleaning and new towels and some free breakfast, etc. If we knew we would not stay at the Crown, expensive for nothing!

stayed at this property many times. This particular time, they gave us a room that had a leak in the balcony door with a wet floor and mold growing on the ceiling. They however, even with a full house moved us to a better room and resolve the problem on our second day there. The hotel is completely full, which leads me to believe that they used rooms that they otherwise might not have. Either way, I like the hotel enough to come back.

Overall a good value. Has everything in one place - pool, restaurant, gym - all of a decent quality. All you can eat breakfast buffet at $12.95 was a particularly good value. Incredibly conveniently located - right next to the Olympic Center and across from Mirror Lake, but on a hill, so removed from hustle and bustle. Beautiful open dining room view of the mountain and lake.

The place was clean. The staff are polite and professional. The were no dishonest hidden amenity fees like some of there competitors in Lake Placid which make there rates seem less expensive. I would definitely return.

Great place to stay. The rooms are spacious and clean. We had an amazing view of the mountains and lake. Close to downtown and the bar area was perfect.

Great property, walking distance to shops and restaurants. We upgraded our room to lake view side and it was totally worth it! Breakfast was ok, the lounge area was super cosy and with nice furnitures! We are definitely coming back!!

Walking distance into town and shops and great views.

Staff was very helpful and pleasant. Great views. Breakfast offerings are excellent. Dinners also good. Fun town. Great pool.

Excellent location with beautiful views of the entire village and mirror lake

Olympic Dr Lake Placid NY

Hotel highlights

  • Walking distance to Olympic Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Lake Placid Winter Olympic Museum is within a 5-minute walk of Crowne Plaza Lake Placid while other popular sites like Olympic Center are within a 15-minute stroll. This 3.5-star hotel has 246 guestrooms and offers a private beach, an indoor pool, and free in-room WiFi.


Dining

Enjoy a bite to eat at MacKenzies Restaurant, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7 AM to 10 AM.


Rooms

All of Crowne Plaza Lake Placid's 246 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

Guests staying at Crowne Plaza Lake Placid enjoy an indoor pool, a spa tub, and an outdoor tennis court. There's free parking and a free beach shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. Other amenities at this golf hotel include free WiFi in public areas, a conference center, and a business center.

Room options

Room, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Non Smoking, Lake View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Crowne Plaza Lake Placid

Everyone (22) Couples (5) Family (11)
4
Family Family

A very nice hotel with good views. Walkable distance to downtown and to mirror Lake

By , from Nyc on Sep 29, 2020

Review comment responded on Sep 29, 2020

Thank you for submitting a review! I am pleased to hear that you enjoyed the beautiful views and our central location. Thank you for your feedback and thank you for choosing the Crowne Plaza Lake Placid!

3
Partner Couples

Beautiful property up on the hill looking down at Mirror Lake. Restaurant is beautiful but food is a little underwhelming. Without turn down service during COVID, it is hard to justify paying these rates but that is more a function of demand.

By , from New York on Sep 17, 2020

Review comment responded on Sep 17, 2020

Thank you for staying at the Crowne Plaza Lake Placid and taking the time to submit a review! The views from the top of the hill are breathtaking!

5
Partner Couples

The hotel room was very clean and comfortable. It provided a great view or mirror lake and Whiteface. The staff were very friendly and helped track down a pillow I had forgotten.

By , from Saratoga on Sep 15, 2020

Review comment responded on Sep 17, 2020

Thank you for staying with us. We appreciate your feedback regarding our staff!

4
Partner Couples

Staff was very attentive. The views from the main restaurant were stunning. Beds were extremely comfortable.

By on Sep 8, 2020

Review comment responded on Sep 8, 2020

Thank you for taking the time to tell us about your stay. It is pleasing to read that you found our staff to be attentive and I will be sure to pass your kind words along. Thank you for choosing Crowne Plaza Lake Placid and we look forward to welcoming you back again soon. Best Regards, Bethany Gage Guest Service Manager

5
Everyone

By on Aug 31, 2020

Review comment responded on Sep 1, 2020

Thank you for the 5 out of 5 rating! Come and see us again sometime. Best Regards, Bethany Gage Guest Service Manager

5
Friends

Excellent stay. Very attentive to Covid-19 safety protocols.

By on Aug 25, 2020

Review comment responded on Aug 25, 2020

Thank you for the wonderful review from your recent stay. We are thrilled that your found us to be attentive with our COVID-19 protocol! We are working very hard to ensure the safety of our guests and staff members. We truly appreciate your kind words and I will be sure to pass them along. Thank you for choosing Crowne Plaza Lake Placid and we hope to welcome you back again soon. Best Regards, Bethany Gage Guest Service Manager

4
Everyone

By on Jul 26, 2020

Review comment responded on Jul 26, 2020

Thank you for taking the time to rate your stay. We hope to have you back again sometime. Best Regards, Bethany Gage Guest Service Manager

4
Everyone

The view was amazing. Loved the fire pits and the jacuzzi.

By on Jul 17, 2020

Review comment responded on Jul 19, 2020

Thank you for taking the time to tell us about your stay. We could not agree more that the view is amazing and we are glad that you were able to sit back, relax and enjoy it by the fire pit! We hope to have you join us again soon. Best Regards, Bethany Gage Guest Service Manager

1
Everyone

We admired the scenery with location. But, under the excuse of Covid, there was no daily service nor room cleaning! We decided to cut only 3 nights out of 4 nights. Even room -coffee machine was working. We had to pick up towels ourselves, let alone garbages. Other hotel was much nice, with some cleaning and new towels and some free breakfast, etc. If we knew we would not stay at the Crown, expensive for nothing!

By , from New tork on Jun 20, 2020

Review comment responded on Jun 21, 2020

Thank you for taking the time to provide feedback. It is displeasing to read that we did not meet your expectations during your visit and for that I apologize. Unfortunately due to COVID-19 and NYS regulations, we have been required to have very limited services. Due to this we made sure our rates reflected the lack of amenities.The safety of our guests and staff will always come first and that is why we currently have the limitations in place that we do. We hope to have the opportunity to host you again sometime when more is open, to show you the true level of service that the Crowne Plaza Lake Placid is known to provide. Best Regards, Bethany Gage Guest Service Manager

5
Everyone

By on May 28, 2020

Review comment responded on May 29, 2020

Thank you for taking the time to rate your stay! We are pleased that you had a great time and we look forward to seeing you again soon. Best regards, Bethany Gage Guest Service Manager

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