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Holiday Inn Express Madison

3.0 out of 5.0
Overview Reviews Amenities & Policies
1041 Ramada Way, Madison, GA
1-844-663-2269
3.5
out of 5
Average Guest Review
See all 20 reviews
Room cleanliness 4.0
Service & staff 4.0
Room comfort 4.0
Hotel condition 4.0

This hotel is most popular for:

  • Family
  • Everyone
  • Couples

Recent guest reviews

It was great. I always appreciate a bottle of water in room. That's the only thing I noticed that was not ideal. Especially liked the breakfast choices.

This is a very nice hotel. It was quite and the staff was friendly. The breakfast buffet was wonderful.

Took 20 minutes to check in only to get to room and see one king. Reserved a room with 2 queens. Went back to front desk and finally (15 more minutes) they agreed to give me 2 rooms with kings. Staff was nice but seemed poorly trained. Clearly ban owner issue. Staff is poorly trained and not empowered. They had to cal him to get resolution which added at least 10 minutes to the wait. The physical facility is fine but I would definitely not come back.

Sharika went out of her way to get a room that fits my needs!! Thank you.

Stayed during transition between Windham to Holiday Inn Express. Address is confusing but hope that gets resolved by the time Holiday Inn officially opens (April? June?). While heavy construction was going on, the room was fine. Great front office staff.

Most friendly staff!! Conveniently located close to Interstate

The first room we were assigned was absolutely horrible. It looked as if someone had had a party and the smell has horrendous. The next room was tidy but it reeked of cigarette smoke. My bed clothes smelled as if I had been smoking and I do not smoke.

The room was fine...very roomy, however, the fridge door was completely broken off, the shower/tub nozzle (hot & cold) was backwards, the jacuzzi did not work, and the agent at the front desk tried to charge me twice for the cot we had put in our room! I guess since we were only there for 11 hrs. (6pm -5am) it wasn't that bad...i guess i'm just pampered.

I thought this Hotel wood be a good value as I have stayed in this chain in other places. Staff was very slow and did not understand why as they could not figure out how to check me in from your site. Then we put do not disturb and the maid service kept knocking on the door and trying to undo the security lock they final stopped after we got rude with them. Very disappointed with this location

The bed was very comfortable. Nice whirlpool. Treadmill was out of order. Decent breakfast, mostly cold stuff. Staff was friendly. No complaints. Enjoyed my stay.

If I had paid more I would really be upset. Breakfast was average. Business center was down during our whole stay. Employee tried to discourage us from eating at the Blue Willow Inn (resturant about 20 miles away). The resturant (not associated with hotel) was great. This hotel is not so great.

Nice clean hotel. Very friendly and helpful staff.

Christmas family reunion

The conditions were good and the service was excellent!!

Location was convenient, room was comfortable and quiet. Exterior of hotel could use a bit of landscaping work but otherwise all was in order.

Clean and comfortable room.

We had a wedding to go to in a near town and decided to stay in Madison. Glad we did! The Hotel was in a perfect location, close to everywhere we needed to go. You'll want to walk around the Court House Square and visit all the Antique shops and other specialty stores. We drove all over the town, enjoying all the homes from the 1800 that had been taken care of. Loved our whole three days.

It was a one night stay. The hotel was clean and close to various stores and restaurants.

First of all, it took me over 1 1/2 hours to get checked in. The desk clerk was more interested in watching American Idol than working with me. Then She did find me on the computer but said my reservation was not transferred over to the active account. I showed her the Conf # and even went online to allow her to see the # but she didnt budge. After calling Orbitz customer service 3 times and allowing them to speak to the lady, she still would not give me a room till she received a fax from Orbitz.

This hotel is new. Staff is courteous and attentive. Great for anyone needing a stopover or a business hotel.

Ramada Way Madison GA

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located within 2 miles (3 km) of Beacon Heights Shopping Center, Holiday Inn Express Madison places you within a few miles (5 km) of Madison Morgan Cultural Center. This 92-room, 3-star hotel has free breakfast, free in-room WiFi, and free self parking.


Dining

Free hot/cold buffet breakfast is included with your stay. Enjoy a bite to eat at Popeyes Chicken, the hotel's onsite restaurant.


Rooms

All 92 air-conditioned accommodations feature kitchens and space to spread out with sitting areas. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. IPod docks, coffee makers, and free newspapers are also standard.


Property features

At Holiday Inn Express Madison, guests have access to a fitness center, free WiFi in public areas, and a meeting room. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and tours/tickets. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.

Room options

Room, 1 King Bed, Accessible, Bathtub (Hearing, Mobility)

1 King Bed | Sleeps 3
$103* Per night/room Feb 25 - Feb 26

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Accessible, Bathtub (Hearing, Mobility)

2 Queen Beds | Sleeps 4

Standard Room

1 King Bed | 1 Queen Bed | Sleeps 3

Room, 1 King Bed, Non Smoking (LEISURE)

1 King Bed | Sleeps 3

Guest reviews for Holiday Inn Express Madison

Everyone (3) Couples (3) Business (3) Family (7) Other (3) Friends (1)
5
Family

It was great. I always appreciate a bottle of water in room. That's the only thing I noticed that was not ideal. Especially liked the breakfast choices.

By on Jul 1, 2019

Review comment responded on Jul 2, 2019

On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!

5
Everyone

This is a very nice hotel. It was quite and the staff was friendly. The breakfast buffet was wonderful.

By on Jan 1, 2019

Review comment responded on Jan 2, 2019

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

3
Everyone

Took 20 minutes to check in only to get to room and see one king. Reserved a room with 2 queens. Went back to front desk and finally (15 more minutes) they agreed to give me 2 rooms with kings. Staff was nice but seemed poorly trained. Clearly ban owner issue. Staff is poorly trained and not empowered. They had to cal him to get resolution which added at least 10 minutes to the wait. The physical facility is fine but I would definitely not come back.

By on Jun 30, 2018

Review comment responded on Jun 30, 2018

We appreciate the comments, especially with regards to your opinion of our staff and front desk. We are always looking for ways to improve upon the guest experience so thank you for sharing.

5

extra help in getting a good room!

Everyone

Sharika went out of her way to get a room that fits my needs!! Thank you.

By on May 11, 2017

Review comment responded on May 21, 2017

Thank you very much for letting us know your thoughts on your recent stay with us. We are pleased to learn that you enjoyed your stay, that you were able to rely on our standards of hospitality. We will share your comments with our staff and we look forward to your next visit.

4

hotel under construction - good stay anyway

Other

Stayed during transition between Windham to Holiday Inn Express. Address is confusing but hope that gets resolved by the time Holiday Inn officially opens (April? June?). While heavy construction was going on, the room was fine. Great front office staff.

By on Apr 6, 2015

4

convenience plus!

Other

Most friendly staff!! Conveniently located close to Interstate

By on Mar 15, 2014

1

madison, ga

Couples

The first room we were assigned was absolutely horrible. It looked as if someone had had a party and the smell has horrendous. The next room was tidy but it reeked of cigarette smoke. My bed clothes smelled as if I had been smoking and I do not smoke.

By on Jul 15, 2012

1

zombie run stay

Family

The room was fine...very roomy, however, the fridge door was completely broken off, the shower/tub nozzle (hot & cold) was backwards, the jacuzzi did not work, and the agent at the front desk tried to charge me twice for the cot we had put in our room! I guess since we were only there for 11 hrs. (6pm -5am) it wasn't that bad...i guess i'm just pampered.

By on Mar 5, 2012

1

stay in madison

Couples

I thought this Hotel wood be a good value as I have stayed in this chain in other places. Staff was very slow and did not understand why as they could not figure out how to check me in from your site. Then we put do not disturb and the maid service kept knocking on the door and trying to undo the security lock they final stopped after we got rude with them. Very disappointed with this location

By on Jan 10, 2012

4

very comfortable

Family

The bed was very comfortable. Nice whirlpool. Treadmill was out of order. Decent breakfast, mostly cold stuff. Staff was friendly. No complaints. Enjoyed my stay.

By on Jan 5, 2012

Holiday Inn Express Madison

1041 Ramada Way, Madison, GA 30650-4682
url importing https://www.orbitz.com/Lake-Oconee-Hotels-Holiday-Inn-Express-Madison.h1521440-p2.Hotel-Reviews