Hotel Alpina

This was a good stay at an affordable rate especially for Switzerland. I was mildly surprised at the cleanliness of the hotel. Staff was minimal but very helpful and kind. Rooms were clean but a little stuffy. All rooms were provided with a fan as there is no air conditioning. Breakfast is provided at the sister hotel, Monopol. Breakfast was excellent as it provided a nice selection of food to choose from. Location is perfect ... very close to the main train station and the center of Luzern.

Couldn't ask for a better location in Lucerne for travel and sightseeing. Only a couple of minutes' walk to Lucerne's central train station and boat station (you'll need a train or boat to get anywhere in the surrounding areas), and 5-10mins walk from central attractions like Chapel Bridge, Old Town etc. Located in a quietish street off the main road - I was on Level 4 so wasn't bothered by any night time noise. Rooms are quite small but highly functional, clean and comfortable, and equipped with a fan (or you can ask for one), TV with some English channels etc. You can add a basic hot & cold buffet breakfast for CHF10/day at Hotel Monopole next door which I found convenient - good for travellers who want to stock up on food in an expensive city! It was fantastic being able to grab breakfast on my last morning then literally cross the street to hop on a train to Zurich. Staff were friendly and helpful, and gave me discount vouchers for things like a walking tour. For what it is (3 star hotel in an expensive country), this hotel does things well - it certainly catered well to all my needs. I would definitely stay here again. Probably best for solo travellers or couples who don't plan to spend all day in their hotel room, given the rooms are small.

Rooms are extremely small and the hotel is old and claustrophobic. What they don't tell on the website when booking, is the room size. Single rooms are just 6 x 2... the worst I have ever seen. Please stay away.

Stayed 2 weeks ago, great location and easy to get to from the train, hence our reason for staying. We stayed one night only and naturally it was very hot and humid. Stayed on the second floor, so you could hear the people below at the bar if you left your window open. We had to keep it open to breathe. The hotel does not have AC, par for most hotels in Europe. I was told they did not have a fan. I literally looked at the front desk man and said you will find a fan for us or we will literally be sticking to the sheets and will be miserable. He said he would look and thankfully they found one for us. We arrived early morning and knew the room would not be ready, totally fine. We stored our luggage and came back a few minutes after check in time and it still wasn't ready! Not the end of the world but I was a bit annoyed. We sat in the small lobby for another half hour waiting for the room. The breakfast at the sister property was nice and fairly decent.

I dont think good location can determine the star ratings of a hotel. This hotel has a good location, closed to the central station, lake lucerne and shops/restaurants are within minutes of walking distance. But that was about it. There was nothing much about this hotel. The lobby was so small, 6 people would probably overcrowded. Cant even get hot water in the hotel, not in the room nor anywhere in the hotel. You have to go to the next door hotel to get it, luckily we were there in summer, imagine if it was winter. The room was old and basic with hardly any decor. One of the room that we booked had the wash basin outside the bathroom. And the staff..oh boy..not a friendly gentleman receptionist and the cleaning lady who barged in to the room while we were inside. As for the price of the room...with all those the above, of course it was not worth it. What a pity, the city was breathtaking but spoilt by the accommodation.

Quiet location just behind the train Lucerne train station. It's the sister hotel of Monopol, which is bigger but noisier as it faces the Main Street. There is no air con but with a fan which I think it's good enough with temperature around 18c in mid June.

booked a twin room in this hotel and it was a little small, however the room was pretty cosy! downside is that there wasn't air conditioning and since there was a bar downstairs, it was a little noisy during weekend nights. despite the lack of cold air, it was overall not too hot as they provided a portable fan. the location of the hotel is very good as its only a 2 min walk from the bahnhof station, so for those with big luggages i will recommend this hotel! they have a sister hotel, which is just right beside. if u have a higher budget, u can check out the sister hotel as it is more expensive and looks higher class. i only rated this hotel 3/5 stars as i feel it lacked basic amenities like toothbrushes etc, and when we requested for the bathroom lights to be fixed the next day, they forgot about it. otherwise, the service provided bu the receptionist was pretty good! overall this hotel is pretty alright and affordable :-)

I was at Luzern for sight seeing. So i found the hotel very conveniently located. Come out of the station, turn left and you see Monopolis hotel, just cross the road walk upto the hotel, go to reception and they will help you reach Alpina. The lady staff at the reception was exceptionally helpful and welcoming. I think her name is Maria. Ask for Kettel if you desire to drink tea or coffee in room and carry your own tea/coffee/sugar etc. breakfast spread is very good. Room though was small but comfortable. Reception closes by 9 pm but you can visit Monopolis hotel for assistance. Eating joints and bus/tram stops are closeby. Starbucks, mecdonalds and burger king are nearby.

This was a family trip to Luzern. Hotel is located conveniently close to Luzern station. It was easy to walk from station to go to other places. Triple room is very spacious for 3 people to stay. It is not like a standard room with extra bed. Since the hotel is in the old building therefore there is no air conditioner. We were there during spring time so the weather was quite nice. I wonder what it's gonna feel like during summer time. Otherwise, the bed and bathroom are in very good and clean condition. Not much amenities in the bathroom, only basic soap and shampoo. There is no refrigerator either. Overall, we were impressed with this hotel. The staff are excellent and attended to our need, who made our stay very enjoyable.