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Hotel Centrale

3.0 out of 5.0

Recent guest reviews

We were welcomed by a youth who came in from the terrace having been smoking so smelled of tobacco. Our room at the far end of the new extension on the ground floor but we noticed did not have a proper shower, just a hand held spray over a bath - no shower room was available. There was no milk on the tea/coffee tray but on asking at reception, the youth told us coffee & milk were not put in rooms although we actually did have so he went away to find some milk to finish making our coffee. Whenever we wanted to use the tea/coffee we had to go & ask for some. The first morning we were awoken early by people using the rear door next to our room & a trolley rattling along the tiled floor at the back entry. The room key cards would be better if a buzzer did NOT sound when neighbours entered their rooms late at night & early morning. Next evening about 5 pm we tried to drive into the car park but no one responded to the buzzer - my wife went in to reception & rang the bell 4 or 5 times before the youth hurried out from the accommodation area putting his jacket on - why was he not at the desk for a good 10 minutes? However, a more helpful & sympathetic young lady had noted our numerous problems over the first two days, apologised for the problems & next day a bottle of prosecco was left in our room - a good outcome to a catalogue of problems. The rest of the week stay was much better, as was the irritating youth. P.S. - their evening restaurant is only available for pre-booked groups but there are several lovely ones close by.

Decent place with Yerevan good price level. The staff is all time friendly. Breakfast is also good and the rooms are nice too. I you have a chance ask for the newer rooms at the back of the house. I stayed In the older part and these are fine too. Will definitely come back !!!

Great location close to shops, lovely restaurants, the lake, just ideal. Very new modern bedroom wing wonderfully air conditioned. Our double room with facilities for the disabled was large and well equipped, the bathroom was great all designed to help someone in a wheelchair. Very well done. The hotel was clean, very friendly staff, small bar but adequate for our needs. I would suggest a ramp down the steps to the front terrace, we couldn't get there. Breakfast was great and very good value for money, hot food as well as cold. We would certainly recommend this hotel, we enjoyed our two days there. Thank you Beverly Greenwood

We have just returned from 4 nights at this hotel as we were attending a wedding on Lake Como. This hotel is really very nice, clean and the staff are very helpful. Its location is excellent for the lake where there are frequent trips and ferrys. Unfortunately for us we were very disappointed with our room. We arrived quite late and just needed to unpack have a quick wash and go out for something to eat. We noted the room was really small but were not too worried about that so did'nt really check anything. However the next day we realised how small the shower was in the bathroom, it was so small there was nowhere to put the shower gel,and shampoo but on the floor, my husband was unable to bend down to pick it up without opening the door to give him more room. We were absolutely astonished at the size having never seen a shower as small as this except probably in a caravan.It was a good job we were not larger people. We decided as we had not complained on arrival to put up with it as we were only staying a few days. As I booked last year for this trip (also booking another room for my friend) I am sure there must have been better rooms available then. Everything else was lovely and we had a good stay but don't think we would risk booking again.

Spent two nights here on a trip down to Italy. Friendly helpful staff. Beautiful setting yards from the water. Very picturesque. Liked it so much we stayed another night on our way back home. Would stay again.

I have met my friend who lives in Switzerland to celebrate our big birthday together at lake Como. We had a blast! and stayed in this hotel for several days. The room was clean and pleasant with a nice view of the church and adequate bathroom. We had no complaints at all and enjoyed our day trips around the lake from this base. The hotel is a short walking distance to the beach.

We stayed for a night and breakfast, the hotel is clean, linens are new and soft, the pillow was a good surprise! The bathroom was a little tight but enough for one night. The central position is great.

Very nice hotel right in the center of Cernobbio, not more then 2 min. to go and you reach the lake. Nice breakfast, free Wlan and parking(!) available. Very clean, partly renovated, rooms big enough and friendly staff as well.

Stayed here for four nights on the ocassion of a family wedding. The staff were really excellent. Smiling, courteous- couldn't do enough for you. I had one of the older rooms on the first floor- still very spacious , the bathroom was not big but perfectly adequate- the air conditioning was excellent and unobtrusive. Minibar could have had a few more choices. Lovely view of the hills from my window - not a lake view. Not greatly soundproofed and unfortunately my room appeared to be right next to the broom cupboard where the chambermaids had all their stuff- so if you like to sleep late like me- you're guaranteed to be woken up sharply around 10am unless you have industrial strength earplugs. I did see some of the modern rooms in the new wing towards the back so would probably recommend them more - as slicker and more spacious. All in all a very good hotel. Just be prepared for the never ending chiming of church bells every half hour from about 6 in the morning till 10 at night. I didn't get much sleep!

Hotel Centrale turned out to be a good choice. We stayed in the new wing were the rooms are of a good size and in a modern style. The breakfast room, bar and reception area has recently been refurbished and they all look smart. If you come by car there is plenty of free parking. Breakfast was very good, the staff friendly and gave good advise to local restaurants (no restaurant in the hotel). Hotel Centrale is a stone´s throw away from the lake, and Cernobbio is a quiet little town just a five minute drive from the hustle and bustle in Como. We will be back.

Room options

Single Room (no elevator)

Queen 1 | Sleeps 1

Triple Room (no elevator)

King 1 | Twin 3 | Sleeps 3

Quadruple Room (no elevator)

King 1 | Twin 4 | Sleeps 4

Deluxe Double Room

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

74% of guests recommend this hotel

Total of 220 reviews