Hotel staff are friendly, polite, and courteous. The front desk/reception and kitchen staff provided excellent customer service. Breakfast was timely, and there was a variety. Based on local market price, the rooms were commensurate in value and competitive. The only negative feedback is the General Manager. I am not sure the part of the world from which he originated. He lacks professional etiquette, in terms of courtesy and customer service. Whilst his staff greeted and welcomed guests, he simply walked past them; as if they do not exist. Based on my firsthand observation, I stayed at the hotel for seven days, he could not be bothered to exchange salutations with hotel guests. Every member of staff, including housekeeping and physical security team, was pleasant and courteous. The General Manager could not be bothered, to introduce himself to guests who make it possible for him to earn an income. He simply walks past you. For this reason, and only for this reason, I will not be returning to the hotel.
No hot or warm water in the bath room shower in room 537,and the rental meeting room was not made according by prior reservation request, until after my arrival to the hotel upon check -in..Lastly was not allowed to bring the free breakfast food to my room by my self either unless a restaurant staff server brung it to my room so as to charge me a delivery fee for the use of the serving tray which was a new policy was set in place which did not exist during my previous stay of four years ago .
Located in Ikeja within a 5-minute walk of Allen Avenue, Hotel ibis Lagos Ikeja is within a mile (2 km) of Computer Village. This 165-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite buffet restaurant, or enjoy a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room.
Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Other standard amenities include refrigerators, minibars, and coffee makers.
At Hotel ibis Lagos Ikeja, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and coffee/tea in a common area.
Hotel staff are friendly, polite, and courteous. The front desk/reception and kitchen staff provided excellent customer service. Breakfast was timely, and there was a variety. Based on local market price, the rooms were commensurate in value and competitive. The only negative feedback is the General Manager. I am not sure the part of the world from which he originated. He lacks professional etiquette, in terms of courtesy and customer service. Whilst his staff greeted and welcomed guests, he simply walked past them; as if they do not exist. Based on my firsthand observation, I stayed at the hotel for seven days, he could not be bothered to exchange salutations with hotel guests. Every member of staff, including housekeeping and physical security team, was pleasant and courteous. The General Manager could not be bothered, to introduce himself to guests who make it possible for him to earn an income. He simply walks past you. For this reason, and only for this reason, I will not be returning to the hotel.
No hot or warm water in the bath room shower in room 537,and the rental meeting room was not made according by prior reservation request, until after my arrival to the hotel upon check -in..Lastly was not allowed to bring the free breakfast food to my room by my self either unless a restaurant staff server brung it to my room so as to charge me a delivery fee for the use of the serving tray which was a new policy was set in place which did not exist during my previous stay of four years ago .
dear esteem guest, we sincerely tender an apology for the inconveniences you went through during your stay at our properties. we promised your next stay will be more enjoyable. yours sincerely Abiola
Dear Orbitz, Thank you for taking out time to review our hotel, We appreciated when guest drop positive reviews after their stay. we are sorry about the impression on our General Manager. we will share your review with the GM . We Look forward to welcoming you on your next visit and hope to make you stay more exciting than the previous one. Best Regards, Ibis Lagos Ikeja.