Traditional Room
from $124
Four Points by Sheraton Lagos
4.0 out of 5.0
74% based on 413 reviews
TripAdvisor Traveler Rating
Recent guest reviews
The hotel looks decent enough and the rooms are very comfortable. Nice and big, good A/C and big bathroom. The stay is comfortable and the staff extremely friendly. Top notch! But then there is the food. Totally horrible and really really overpriced for the quality of food prepared. Some of the food we tried, goat, beef, chicken, even pasta all had a taste of near rot to it and was just totally inedible. I will never stay here again.
Stayed for three nights at the Four Points and was really disappointed by the quality of the hotel. Started off well with a friendly check in but when I got to my floor there was an overwhelming smell of damp. I entered by room and it was even worse - the windows were green with mildew. Thankfully I was able to be reallocated to another room as I am allergic to mould and would have been very unwell if I stayed there. That said the next room still smelt damp but was no way as bad. Room otherwise was comfortable. However, there is a strange problem with the electrics - I would put my mobile to charge overnight but when I woke there was no power (charged turned off) - the mains seemed to suck the power out of my phone. When I mentioned this to my two colleagues they laughed but then the same thing happened to both of them too. We spent quite a bit of time in the hotel. We enjoyed the terrace bar and the food on offer but found the lobby ridiculously hot as the ac wasn't working well, unless you were right next to a unit. There were no power points in the lobby which made working there very hard. On the plus side - breakfast was great with a really impressive spread (great muffins) and the staff incredibly helpful. Overall a frustrating and disappointing stay, especially at the price.
I stayed at this hotel last month for 10 days. I brought a business delegation of 10 people. I was very disappointed in the upkeep of the hotel and services. I stayed on the 6th floor. The corridor had a damp wet smell, like mold. Members of my delegation complained about leaking bathrooms and bad odors. In-room service was poor. I had to call every time for basic necessities like lotion and towels, personal hygiene for in-room services lacking. The sales/marketing/events staff was poorly ineffective and static. Positives: the reception staff were receptive, polite and attentive. This hotel should not carry the Sheraton name.
I stayed in this hotel for one week. The professionalism of the staff unmeasurable. They're all kind and catered to my needs . The room always clean, the lounge neat, music great, foods to die for. I love to hang out every night with my fiends and families in the lounge at night and enjoy live music. If you want to be pampered, this is where you belong
Positive: - friendly personnel - relatively close to the Hard Rock Café - the offer quite a “good” exchange rate for Euro and Dollar (for a hotel – compared to the ATM rate) Negative: - the rooms were not very inviting, very sterile - windows couldn’t be opened– no possibility to let in fresh air - paid wifi - pool is only “indoor” and was closed for maintenance during my stay
I stayed there few days for business. Staff at reception was super friendly, however the overall experience was mixed. The A/C has serious trouble and seems to need serious renovation - the smell on the floor reminds Interconti Lagos, the air in rooms is better but still below expectations. In addition the A/C is quite loud and disturbs at night. The hotel goes thru renovation and there is some impact in front of the hotel, butthey make it clear before arrival - no issue, understandable. However there is also large construction site next to the hotel raising a tall tower, just few meters from Four Points, so some rooms have almost no sun light - the dark under-construction building takes most of light (quite depressing, even on 4th floor). My request to change the room on next day to other side of hotel building was executed very smooth, without asking any questions - very good experience in that area. Breakfasts are OK.
This is not a luxury hotel - so don't expect much There are 2 bars - coffee shop - Resturant In that sense quite self sufficient The hotel staff is good and generally hospitable Spa is highly recommended - professional and effective service clubbed with steam / sauna services Close to hard rock cafe - which is good to have an evening out whether single or with friends The sports bar is dark and a bit shady :) Blue bar is pleasant and easy to sit around but less popular. Overall good business hotel
I come here two or three times for work a year. I either stay here or at the Intercontinental. Both are around £170 ($200+) a night including breakfast. I'm currently on my second day here and checking out in two days. The positives: Good breakfast, decent sports bar, a nice gym and reasonably clean room. Negatives: There used to be a lovely outdoor patio up on the third floor to sit outside which is now just an ugly construction site which means there is nowhere to enjoy the weather. My booking stated my room comes with a view which is actually just green plastic and scaffolding. I feel I should have been told of the construction. The room service is unbelievably expensive with the very simplest of dishes being over £20 ($25) although it was quite good. The lights go off every hour or so (perhaps not their fault). A request to clean my room had to be followed up after an hour. The sofa and foot stool have obvious human bodily fluid stains and the bath plug is absolutely filthy. Finally, there are very few decent toiletries, just a pump for shampoo and body wash on the wall and a tablet of soap, nothing else. I requested a razor but they said they don't provide one. For £170+ a night I would choose the Intercontinental every time from now on even though it's in a quieter area it has beautiful new rooms and the staff really make an effort.
Four Points Sheraton is a beautiful & very clean hotel with a warm ambience. I've had breakfast a couple of times there and it was money well spent. Dinner too was great. They have a beautiful spa and gym too.
The staff were extremely polite and helpful; the room had a modern and clean feel. The food was slightly over priced however the meal I had was beautifully presented, tasted wonderful and was plentiful. I had a all around lovely experience at the hotel however I did not using all the facility: bar hair saloon business centre so can not comment on them.
Hotel highlights
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
- Spa
Located in Victoria Island within a short walk of Palms Shopping Mall, Four Points by Sheraton Lagos is within a mile (2 km) of Kuramo Beach. This 4-star hotel welcomes guests with 231 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. It's in central Lagos and also close to Bar Beach and Ikoyi Golf Club.
Dining
Start your day off with breakfast, available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
Rooms
All 231 air-conditioned accommodations feature separate bedrooms. Guests can expect 32-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
Property features
At Four Points by Sheraton Lagos, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for NGN 8500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
74% of guests recommend this hotel
Total of 413 reviews
