Four Points by Sheraton Lagos4.0 out of 5.0
Recent guest reviews
So I deliberated on whether to give a 3 or 4 star.....because I feel in some areas they are a 4 and in other areas they were barely making 3. Really mixed! Okay so our first room was really nice, big and modern but we asked for twin beds (friends holidaying) but they said the order for two beds had not come through anyway after 2 days of chasing they finally put us in a room with twin beds but unfortunately the view wasn’t as nice as the other room which didn’t have the best view either (it was overlooking the outside bar area) but our new view was over a dumping ground :(. The room was also pretty rundown with scratches and clear signs of wear and tear... it basically needed an uplift. Anyway it is what it is. Some of the service workers were really glum looking and attitude especially in dining areas(mainly at breakfast), however security were always friendly and smiley :). They have great spa and gym facilities and I was impressed that they have workout classes. They have a pool but it’s inside, would have been nice if it had been outside... there were days it was really warm and we just wanted to lounge around the pool or on a sun lounge but they didn’t have such an area to do this... we ended up going to eko hotel which had an outdoor pool and spending our bar money there (lost revenue for them)... but with that said I get the impression 4 points is more of a business tripper hotel so maybe this is why the setup is the way it is... breakfast for the first few days was great and plentiful but after day 4 it got a bit samey so we ended up going out (highly recommend crafts gourmet) I really wanted a fresh green smoothie And soy/almond milk latte (they don’t have dairy alternatives!!!!!). One morning when I had brekkie I wanted to take some mango back to the room with me just to snack on and they said no it wasn’t allowed, like three slices ... that was annoying and they wouldn’t say why it wasn’t allowed!!! What I did like was there outdoor seating area in the evenings on the second floor, open from 5 pm onwards... no where to chill outside before this time tho) where they offered shisha and really good cocktails... and food... the snails are pretty good too! Anyway would I stay here again ?!? I would probably try and give somewhere else a try that had more leisurely feel to it... I would never say never as it’s a pretty descent hotel as well... it’s good for a few days but a week as a holiday not sure!!
The rooms are adequate considering the brand, but the communal areas (dining, bar) are very frantic and crowded. The bar attracts a lot of non residents and is extremely crowded, particularly at weekends; impossible to have a quiet drink and relax. However the food is good and the rooms are clean and well serviced.
If you are staying here for business and need to be up at an early hour prepare to be sleep-deprived. There is loud music being played until the wee hours of the morning on the front street facing side of the hotel - so, if you are on that side of the hotel there is music blaring outdoors until 2am - and this is after the live band plays until 11pm. I called the front desk at 1:45am in the morning to ask them to turn the music off - as there were no guests outside and just hotel staff - and I was informed "the music will be off at 2am." This is ridiculous for a hotel that caters to business travelers....impossible to get a good night's sleep. When I asked to change rooms, I was told it was impossible as the hotel was full - it was obvious the hotel was nowhere near full. If you must stay here, be sure to request a non-street facing room upon check in.
the security, the management and the service was top notch, the rooms were superb. the transition from the gates to my room was stress free and the view was perfect. I had a good time and i will definitely visit again.
Whenever i am planning business trip to lagos, this hotel has been my number. My last experience has not been favourable. It left me disappointed. Please note like other hotels in Lagos, this hotel does not take American Express which was the start of my problems here. That was the only card I had and I was almost left homeless on the street. I really like this place. The music and ambiance at the office bar is great. I love the staff as well, they are genuine and great people and I think that is why my recent experience is really painful for me. I would have given them 5* if not for what happened last time and I am sure I will be back again but wiser.
This hotel has very good security with cars thoroughly checked before entering. Check in went smoothly with friendly staff and the room was large, clean and comfortable and a good choice of TV channels. I slept far better than i usually do in business hotels so the bed was comfy and it was very quiet. I didn't try breakfast but ate one evening out at the terrace bar. This was a bit of a farce. Whilst the staff seem eager to help they actually aren't that attentive. We ordered our food and were still waiting an hour later and it was far from busy there. When we reminded them it suddenly appeared but my colleague's food did not fit the description on the menu. Mine was ok - just some grilled chicken with chips. I had room service the next night which arrived within 30 minutes. There is a Sixt Rental desk within the hotel grounds. I booked our transfer from the airport via them as well as a car for 2 days to take us to business meetings. The driver for the first day was excellent and had a pretty good idea of how to get to any address, the second driver seemed to know Lagos as well as i do i.e not at all.
I stayed in this hotel 4 yrs ago for 2 nights, but it is not even the rooms I am reviewing, it is the restaurant I had lunch at in august of this year. We had a family outing on my birthday and my husband decided that we should get lunch at this hotel's restaurant. It was a buffet style lunch. The food was really delicious especially the goat meat pepper soup. There was continental and local dishes as well as deserts ofcourse. The place was clean considering the amount of people there that day. I will definitely visit again sooooon!
I stayed at this hotel about 18 months ago and my overall stay was pleasant. Staff was attentive me my room was large and spotless. My reason for giving it four rather than five star is this very odd habit they have of checking bags before getting on the elevator to ensure that no outside food is brought in. Really? Also, I visited the outside lounge with a friend which I can say is very nice and relaxing, if not a tad overpriced. For a hotel that holds high standards, I was a bit put off by the waiter chasing me down the hallway to pay. I had already left my name and room number and I am not used to be harangued for money in hotels. Other than these, it was a very pleasant and relaxing stay and I will go back.
Great hotel. Fine selection of restaurants and the rooms are a good standard and quiet. Efficient reception staff which is always appreciated after a long journey. Would recommend for both business and leisure.
Had a quick meet at the Four Points over a drink. Was initially reluctant as the outside was a bit tired last time I went....some time ago I admit! Recent renovation has improved and it's a good spot for a drink on the terrace. There are lots of seats and the waiters were friendly, attentive and helpful. Couldn't find much of interest on the menu but still the setting was nice and it was a perfect spot for an informal business meeting.
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Victoria Island within a short walk of Palms Shopping Mall, Four Points by Sheraton Lagos is within a mile (2 km) of Kuramo Beach. This 4-star hotel welcomes guests with 231 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. It's in central Lagos and also close to Bar Beach and Ikoyi Golf Club.
Start your day off with breakfast, available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
All 231 air-conditioned accommodations feature separate bedrooms. Guests can expect 32-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
At Four Points by Sheraton Lagos, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for NGN 8500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 428 reviews