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Four Points by Sheraton Lagos

4.0 out of 5.0

Recent guest reviews

Stayed at the hotel for 4days. Nice spacious room. Loved the bed also. White lovely sheets. Cordial friendly staff as well. Good food. Nice breakfast, love my room services good food. Didn’t understand why the corridor to my room had a horrible smile. Like the carpet was wet. It didn’t make sense they need to look into that. Apart from that it was an okay stay.

the hotel is very good. Rooms are spacious, clean and comfort. Considerable dining possibilities, although food selection could be better. Nice fitness center including small but pretty good pool. Staff is very responsive and supportive.

4points by Sheraton, name gives high hopes but hotel is very average. Reception is slow, rooms are average and airco is noisy. Only great point is the balcony restaurant where food was not bad. All in all average

Check in process tiresome. Very poor loyalty recognition. Rooms ok. Breakfast - don’t dress with your suit. The restaurant smells so badly that you better shower after the breakfast and change. Secrurity- please start using conmen sense. Why harassing guest having a smoke with intense screening when getting back in ??? This is embarrassing and useless. Nice roof top bar. Overall a very tired hotel. Have to look for alternatives next tine.

I attended this hotel,on business ,I should say that I travel regularly all over the world and I have the following criticisms. 1 The security staff on the front door are rude, I left to ask directions 2 metres from the exit and when the security officer didn’t know where the mall was I walked back in having been outside for 20 seconds, he told me I had to go back through the main entrance, I refused and he began to embarrass me in public , no apology was forthcoming. Re above asked where local mall was didn’t know, turned out just around the corner, very unhelpful asa member of staff. Fire drill took place when I came back in ,could not go to 8th floor as only 6 allowed in lift which I understand, was on the second floor and wanted to go up by stairs, the entrance / exit was locked when I asked why was given a shrug of the arms, this is extremely serious and shoukd there be fire, this is serious. Room service pathetic, don’t answer phone when I asked staff to sort my order was ignored Breakfast man cooking eggs very slow and shoukd take the,m to you. Gym steam sauna filthy ,no towels initially For business the other Sheraton far better . Had a fire drill at 9 didn’t take place till 9-30 no reasons given.we all waited aimlessly outside.Security clearly breached as anyone let in . This is a hotel to be steer cleared of at all counts.

Had a lovely mother's weekend last year at the hotel and it was lovely! The hotel rooms are nice and you get a good view of the environs, the roof top open restaurant with life band is also a nice spot. The buffet meals are lovely with enough varieties. And the best of all! The Spa experience is Wow Wow! The ambience right from the Spa reception is soothing and they do a good job. Would definitely go back soon.

I was moving houses in November and decided to stay here while all the moving, unpacking and re-arranging were going on just so I could rest very well. I stayed in one of their executive rooms and I had a truly pleasant stay. Check-in and out was a breeze. The staff were ever smiling and ready to offer assistance. The room was very clean and good sized...I could literally just sink into the bed and sleep off after a shower. I noticed all the amenities were well maintained and breakfast consisted of a decent spread too. I really did enjoy my short stay here and i'll be visiting soon for a much needed staycation.

Professional front office - check in/check out was real quick. Room size good, AC works perfectly and without much noise, WIFI works very well. Maybe a few more toiletries will be of help. Breakfast spread very elaborate but menu changes need to happen - had the same breakfast for the whole week. Dinner buffet good but again a tad boring if you stay for long. Best however is the Office bar on the 2nd floor - specially on Friday evening with the live music. Overall a very nice stay

Towards the end of 2017, I was hosted two of my clients in this hotel. The feedback was very positive. The last day of their stay in Nigeria, I joined them at the hotel restaurant and I loved the food, the attitude of the staff and the ambient. I recommend this hotel for you if you plan a long stay. Be smart to ask for discounts.

When this hotel opened just a few years ago it was a pleasure to stay in. The hotel seems to have repositioned itself as a local hotel focusing on weddings and conferences. The stay was unpleasant. The guest is greeted by security that is both unnecessarily intrusive and completely ineffective. Vehicles' engine compartments are opened and 'inspected' but the interior is ignorred. At busy times the queue of vehicles extends around the block. Next indignity is the token scanning of luggage at the main entrance. Token because no bag is opened or checked. Then, finally, reception. Not a pleasant experience either. Grumpy staff and general chaos. Then up to the room. As one gets out of the lift there is an overwhelming smell of damp all the way to the room. Rooms are 'tired' but ok. The cherry on the cake was when the live band on the deck 6 floors was so loud at 11pm on a Thursday that sleep was not an option. I complained and was assured it would stop at 12:00. My 8:30 meeting the next day was painful. When the band set up again the next night I asked to be be moved to another room. Finally, breakfast too was a disappointment. Too may issues to cover all but coffee dispensers with bad coffee for which the guest has to queue because some are out of service. One flavour of yogurt at a time. Diluted fruit juice. A selection that Sheraton should be ashamed of.

Plot 9/10, Block 2 Lagos

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Located in Victoria Island within a short walk of Palms Shopping Mall, Four Points by Sheraton Lagos is within a mile (2 km) of Kuramo Beach. This 4-star hotel welcomes guests with 231 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. It's in central Lagos and also close to Bar Beach and Ikoyi Golf Club.


Dining

Start your day off with breakfast, available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

All 231 air-conditioned accommodations feature separate bedrooms. Guests can expect 32-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.


Property features

At Four Points by Sheraton Lagos, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for NGN 8500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.

Reviews from Trip Advisor

Trip Advisor aggregated rating

74.0% of guests recommend this hotel

Total of 450 reviews