Four Points by Sheraton Lagos4.0 out of 5.0
Recent guest reviews
I make fortnightly visits on business to Lagos for more than seven years and more often than not this is my preferred hotel whenever I am in town. My last visit was on August 3, 2017 for a two night stay. The rooms are always squeaky clean and well appointed. The beds are most comfortable in line with expectations for a Starwood property. I have come to know quite a number of the staff as a result of my frequent visits and they are always friendly and helpful. Check in / out is always hassle free.Kudos to all the reception staff and the concierge. The buffet breakfast and dinner ( my usual meals as I am hardly in for lunch) are exceptional with a large choice of options. 'The office' (as the the roof top restaurant / bar is known) is always fun with decent live music available on selected days of the week. Security arrangement is very tight at the hotel and there is controlled access to the floors where the rooms are located ( from 2nd floor up). This would remain my favourite choice in Lagos whenever I visit. I highly recommend this hotel
The hotel room, restaurant and facilities seems fine. But take care not to left your money at room. I have lost some part of my money inside my room when I went for breakfast. Just within my one hour breakfast time, some one has entered to my room and steal my money. Though this has been reported lately to the hotel, those responsible person didn't give me right or proper response. Besides, there was construction or maintenance going on which has affected us our sleep/ rest time.
Stayed here for a week. Staff is very hospitable, which is a plus point for any hotel. Terrace @ 2nd floor is a plus. I enjoyed my evening meal in lovely July weather. Only downside is absence of info on Halal food. Halal certification must be obtained to cater to a particular segment of society which frequently visits Lagos.
I was speaking at an event in this hotel and had to stay there. Room was very average, and the bathroom needed a bit of maintenance. The business facilities were okay and conference itself room was smelly. The food was terrible and unfortunately staff were inconsistent - some really friendly and others extremely rude. The best part of the stay was when I left. I pray that I never have to return.
I enjoyed this hotel a lot. It's shaped like a cruise ship. It's got a great rooftop bar with good live music. Unlike Intercontinental it didn't feel as eerie. Only problem id say is parking. The parking space is too small for such a world class building
The hotel looks decent enough and the rooms are very comfortable. Nice and big, good A/C and big bathroom. The stay is comfortable and the staff extremely friendly. Top notch! But then there is the food. Totally horrible and really really overpriced for the quality of food prepared. Some of the food we tried, goat, beef, chicken, even pasta all had a taste of near rot to it and was just totally inedible. I will never stay here again.
Stayed for three nights at the Four Points and was really disappointed by the quality of the hotel. Started off well with a friendly check in but when I got to my floor there was an overwhelming smell of damp. I entered by room and it was even worse - the windows were green with mildew. Thankfully I was able to be reallocated to another room as I am allergic to mould and would have been very unwell if I stayed there. That said the next room still smelt damp but was no way as bad. Room otherwise was comfortable. However, there is a strange problem with the electrics - I would put my mobile to charge overnight but when I woke there was no power (charged turned off) - the mains seemed to suck the power out of my phone. When I mentioned this to my two colleagues they laughed but then the same thing happened to both of them too. We spent quite a bit of time in the hotel. We enjoyed the terrace bar and the food on offer but found the lobby ridiculously hot as the ac wasn't working well, unless you were right next to a unit. There were no power points in the lobby which made working there very hard. On the plus side - breakfast was great with a really impressive spread (great muffins) and the staff incredibly helpful. Overall a frustrating and disappointing stay, especially at the price.
I stayed at this hotel last month for 10 days. I brought a business delegation of 10 people. I was very disappointed in the upkeep of the hotel and services. I stayed on the 6th floor. The corridor had a damp wet smell, like mold. Members of my delegation complained about leaking bathrooms and bad odors. In-room service was poor. I had to call every time for basic necessities like lotion and towels, personal hygiene for in-room services lacking. The sales/marketing/events staff was poorly ineffective and static. Positives: the reception staff were receptive, polite and attentive. This hotel should not carry the Sheraton name.
I stayed in this hotel for one week. The professionalism of the staff unmeasurable. They're all kind and catered to my needs . The room always clean, the lounge neat, music great, foods to die for. I love to hang out every night with my fiends and families in the lounge at night and enjoy live music. If you want to be pampered, this is where you belong
Positive: - friendly personnel - relatively close to the Hard Rock Café - the offer quite a “good” exchange rate for Euro and Dollar (for a hotel – compared to the ATM rate) Negative: - the rooms were not very inviting, very sterile - windows couldn’t be opened– no possibility to let in fresh air - paid wifi - pool is only “indoor” and was closed for maintenance during my stay
- Free WiFi and wired Internet in rooms and public areas
- Free parking
- Onsite dining
Located in Victoria Island within a short walk of Palms Shopping Mall, Four Points by Sheraton Lagos is within a mile (2 km) of Kuramo Beach. This 4-star hotel welcomes guests with 231 rooms and conveniences like a full-service spa, an indoor pool, and a 24-hour fitness center. It's in central Lagos and also close to Bar Beach and Ikoyi Golf Club.
Start your day off with breakfast, available for a fee. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
All 231 air-conditioned accommodations feature separate bedrooms. Guests can expect 32-inch LED TVs with cable channels and DVD players, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Minibars, coffee makers, and free bottled water are also standard.
At Four Points by Sheraton Lagos, guests enjoy a full-service spa, an indoor pool, and a 24-hour fitness center. There's free parking, and an airport shuttle (available on request) for NGN 8500 per vehicle one way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Other amenities at this spa hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 418 reviews