Holiday Inn Express Hotel & Suites Lafayette South2.5 out of 5.0
Recent guest reviews
Needed to make a stop on drive to Houston. Online it looked ok and overall was ok as check in was smooth and person helping me was great but overall rooms are out dated and somewhat gross. You will see from the photos the chair is falling apart and the head board is peeling just to name and show a few. The hotel did the job and gave me a place to rest from the road. Overall was disappointed with the furniture. Just take the chair out of the room. Even that would make the room a little better.
If I could give this hotel no stars and still write a review, I would. I checked out of the hotel with a receptionist who's name was Abby and paid cash. After checking out, paying for my stay in full via cash and receiving my receipt, my card that they had on file for any incidentals was charged for my stay. I called the hotel the weekend after my stay and spoke to the receptionist who answered the phone named Taylor who said that she saw the receipt where I had paid cash for my stay and that no other charges were due so my card should not have been charged. She did not have the ability to refund my card and said that the general manager, Laurie, would be in contact with me to rectify the situation and issue a refund. I never received a call from the general manager and had to call back myself. Laurie was arrogant, rude and zero help. She told me that despite someone who did not check me out (Taylor) being able to see that I had paid cash in their system, she did not see any type of receipt showing the cash transaction. She had every excuse there was for her not being able to see a receipt that someone else had and seemed bothered by fact that I was even calling to have a mistake made under her management fixed. I have now paid for my stay twice, once by cash on checkout and once via my card on file. There is no sense of urgency from Laurie at all in helping fix this situation, get my card refunded or even wanting to listen to, acknowledge or care about the error made.
We checked in around midnight and was gone early the next morning. The hotel was quite and clean. We got the double queen suite because we have 2 children under the age of 6 so the space was nice. They also enjoyed the free breakfast. Overall for the small amount of time we were there it was a nice place.
We have regularly stayed at IHG properties all over the country. Not looking for luxury but expecting dependable standard. Chair and headboard are torn.... Can't believe they can maintain their franchise with this substandard quality. Hope IHG improves or we will be looking for another option.
ON A busy highway located within easy trip to new shopping city centers . Near river ranch etc. one elevator and small rooms. Room well supplied with towels etc. also clean. Ample parking and friendly staff- ok one night visit.
The staff was very helpful. Easy check in/check out. The room was nice and clean. The beds were very comfortable with many pillow options. Breakfast had many options. Would definitely stay here again.
We were visiting friends in Lafayette. This Holiday Inn Express was a nice place to stay. Clean, safe and comfortable! This Holiday Inn Express also was close to shopping. We have stayed at this Holiday Inn Express twice and we will stay here again soon.
Stayed here for two nights and had no issues. The breakfast was decent for a hotel free breakfast nothing special, attendant was very nice. Room was clean and had been freshly painted. The staff were very friendly.
King suite was roomy, well-furnished and clean. The bed and pillows were comfortable. The room and the hotel in general were very quiet. Breakfast is the usual fare, but it was hot and the breakfast area was clean. There is only 1 elevator for a 3-floor hotel. The stairs are easy and convenient. Parking wasn't a problem, but it can be difficult to exit the parking lot onto the highway.
Breakfast, clean room, welcome to small dogs, refrigerator, microwave, and quiet: that's all we weary travelers needed for less than $100 a night. Lafayette offers Cajun food, swamp tours and interesting history. It is spread out so use the GPS to find it.
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Holiday Inn Express Hotel & Suites Lafayette South is located within a few miles (5 km) of University of Louisiana at Lafayette and Vermilionville. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Also near this Lafayette hotel are Blackham Coliseum and Vermilionville Historic Village.
Free buffet breakfast is included with your stay.
All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express Hotel & Suites Lafayette South enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.
Reviews from Trip Advisor
76.0% of guests recommend this hotelTotal of 123 reviews