Holiday Inn Express Hotel & Suites Lafayette South2.5 out of 5.0
Recent guest reviews
I recently used Holiday Inn Express and the service was absolutely the best I have ever encountered. When I first called there were no rooms available so I asked to be put on the waiting list. I didn't think they would actually call. But they did, I spoke with Ashley and Ferrah at least 15 times because I had to make some calls regarding the event we would be in town for. Not only were they polite but they were friendly and very kind. The went above and beyond in dealing with and responding to my very unorganized and crazy mess of a reservation. I highly recommend HIE. This was a family trip but I will be using them for business trips from now on.
Booked this hotel and it was as expected. Breakfast was alright and the rooms were as you would expect. One complaint we had was there were hairs on some of the towels. A little gross, but we arrived so late that we didn't have a lot of time to complain. I've stayed in several Holiday Inns and this one wasn't the greatest. Maybe I just got unlucky on my one night stay. Front desk seemed nice and helped us find a place to eat. Randol's Restaurant is down the road and had some good southern food. Try the bacon jack chicken!
Pool is small and outdoors. Breakfast is always the same. Hospitality lady was in a big hurry to clean up and get on with her day. Food was all packed up by 9:20 but advertised till 9:30. Day one our room did not receive cleaning service even thou we were out before 10:30 am. Wifi decent.
I thought the room was adequate. My only complaint is that the sheets felt a little sandpapery. It was clean, had a Keurig, nice toiletries, good tv. The breakfast was nothing special but was able to fill up before we left. Would stay there again.
I just love this hotel the whole staff was very friendly and pleasant!! The rooms are very clean and they smell fresh!! The housekeeping staff was really nice to me and my friends an I would most definitely be visiting here again real soon!!
Stayed at this HIE as it was very close to our first appointment in the morning. The hospitality of the front desk team was outstanding. They had no problem splitting my partners reservation for 2 rooms for each of us to earn our Rewards Club points. They also recommended a good Cajun restaurant nearby for dinner. The room was perfect, bed was comfortable. If there was any minor issue with our stay, it was with the breakfast. The turkey sausage patties were a little over cooked and dry and the biscuit gravy was a bit thin (seemed a little watery). These minor mistakes were made up by the hospitality of the breakfast room attendant. Over all I give this HIE a thumbs up and will plan to stay here again when I am in the area on business.
I enjoyed the early check in. The staff was very friendly. We had the option to check out late and extended breakfast time. I was also able to make a change at the last minute. Veer satisfied with room quality, cleanliness, staff, price and accommodations. We will use Holiday Inn Express as much as possible when we travel.
We normally stay with another chain just down the road, but due to something going on in town, their rates almost doubled for the night we stayed. I used Expedia to book this and we were beyond pleased with this hotel. It's centrally located to the things we want to do while in Lafayette. The smell of baking cookies greeted me when I came in the door, I never did see them but I know they were there!! The rooms and bathrooms are very clean, beds comfortable and customer service was great. The breakfast was a better than average hotel breakfast. I appreciated the fact that there were healthier options like turkey sausage, fresh fruit, etc. My husband and I decided upon leaving that we'll be staying here from now on when we come into town, which is frequently. It's the little things like the in room Keurig, the name brand complimentary amenities in the bathrooms and the pillows....the pillows were fantastic!!! If there were any complaint at all, it would be that we were woke up at 4:00 am by our neighbor above us who had very heavy feet while getting ready...and that's not the hotel's problem. We'll just ask for a third floor room next time.
stayed here for business for a week and found the hotel staff extremely accommodating and pleasant, The rooms were clean and the breakfast area fully functional. The property is immaculately maintained and clean. Great value and right up the branding of a Holiday Inn.
The city of Lafayette is a beautiful and very clean looking city. The hotel itself is Very nice and clean. The rooms were clean and stocked properly. The continental breakfast was hot and very appealing, the ladies who take care of the breakfast area do an awesome job.
Within a short walk of Acadian Village Shopping Center, Holiday Inn Express Hotel & Suites Lafayette South is within a mile (2 km) of Frem Boustany Convention Center at The Heymann Center. This 80-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi. Also near this Lafayette hotel are Planetarium Park and Heymann Memorial Park.
Free buffet breakfast is included with your stay.
All 80 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Other amenities include free newspapers, free local calls, and hair dryers.
Guests staying at Holiday Inn Express Hotel & Suites Lafayette South enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and securing valuables. Additional amenities include a meeting room, a business center, and free newspapers.
Reviews from Trip Advisor
76% of guests recommend this hotelTotal of 103 reviews