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aha Gateway Hotel

3.0 out of 5.0

Recent guest reviews

The amazing thing about this hotel is that it is a part of the Gateway Shopping Mall, and there is a short path by the side of the hotel, leading in to the mall. The food is great, and the rooms are awesome. I couldn't move around much and enjoy the outdoor views as I went during the winter season, but I caught some glimpse still, especially at night, when I went out dining at the restaurants in the mall. I like that I have a lot of options with breakfast, plus when the sun comes out, it's a great experience sitting by the window to have breakfast.

Good quality corporate hotel, short walk to the Gateway Shopping Mall (but you'll get wet if its raining). The staff team are all very friendly and helpful, the rooms are comfortable, the food is pretty standard good hotel fare. Sadly, if you like really good espresso, you'll be disappointed. The guest floors are secure and the overall vibe of the hotel is very pleasant. The ongoing road works in the area make getting in and out mornings and evenings a bit of an ordeal.

The common parts are nice and clean, the luggage staff and the car park very nice. At reception and at the restaurant a lot less ....... The bathroom smelled of smoke! Very convenient access to the mall,

The hotel is excellently located. 2 minutes walk right into gateway and about literally under 10 minutes to the beach. Some good restaurants in the area too, and do try the Zambezi Half Baby Chicken it'll have you thinking of asking for more. The rooms are nicely decorated and reasonable spacious. The BUT part? Staff helpfulness and the tediousness of the check-in process didn't leave me feeling like coming back. Messed up my booking and when I complained I wasn't really helped. Oh and I asked for an early morning breakfast pack to take away... they forgot! But try it out, you just might have a better experience than me.

This hotel is lovely, the room was clean and I had an excellent stay. The food from breakfast down to supper was really delicious! Can't wait for my next stay! I found it so great that there were treats on a welcome table and that my towels were wrapped to make an elephant! It was definitely an aha moment!

The room was fine, clean and good air smell; The terrace was good city view; The tv chennels were not so good, i didn't find the interesting entertainment and news chennels. One of the head of the table light was not working and there are not near place to swith on the room main light.

A welcoming and pleasant stay awaits. Great rooms. Nice layout. Good amenities and conveniently located near one of the biggest malls in South-Africa. Cheaper than the better known chains with just as much to offer. I would have added another star if breakfasts were a tad more selective with better pork-free options.

Always great service and friendly staff. The check in and check out process is really fast and efficient. The breakfast is a great variety and the staff are always making you feel welcome in the morning. Thank you for making my stay comfortable and will be back again in 3 weeks.

It's always a pleasure to stay at this hotel. The rooms are spacious, modern and comfortable. The staff are friendly and welcoming. The hotel leads into Gateway mall which is very convenient. The roof-top pool is very nice and a good place to unwind.

Perfect location, fantastic hotel room was amazing. Loved the Elephants made of towels on the bed on arrival. Good food, friendly staff and very helpful. Would recommend and will book again in the near future. I really don't understand some of the negative feedback I read before I booked

Corner Boulevard and Twilight Drive Umhlanga KwaZulu-Natal

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Rooftop terrace

Located within a 5-minute walk of The Barnyard Theatre at Gateway, aha Gateway Hotel is within a 15-minute stroll of Gateway Theatre of Shopping. This 146-room, 3-star hotel has a restaurant, a water park, and an outdoor pool. It's near the airport and also close to Umhlanga Hospital and Umhlanga Lighthouse.


Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, breakfast is available for a fee each morning from 6:30 AM to 10 AM.


All 146 air-conditioned rooms feature laptop-compatible safes, phones, and desks. Guests can expect free WiFi and LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries.

Property features

Guests staying at aha Gateway Hotel enjoy access to a water park, an outdoor pool, and a rooftop terrace. If you drive, self parking is ZAR 35 per night, or you can take advantage of the airport shuttle (available 24 hours) for ZAR 360 per person one way. The front desk is staffed 24 hours a day to help with dry cleaning/laundry and luggage storage. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and laundry facilities.

Room options

Junior Suite

King 1 | Sleeps 2

Superior Room

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

77% of guests recommend this hotel

Total of 337 reviews