Novotel Lombok Resort and Villas

4.0 star property
On private beach with 3 outdoor pools, near Mandalika International Street Circuit

Choose dates to view prices

Photo gallery for Novotel Lombok Resort and Villas

3 outdoor pools, sun loungers
Reception
Breakfast, lunch, dinner served; Regional cuisine, beach views
3 outdoor pools, sun loungers
Daily buffet breakfast (IDR 205700 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
Pantai Putri Nyale, Mandalika Resort, Kuta, Lombok, 83001
  • Kuta Beach
    ‪14 min walk‬
  • Mandalika International Street Circuit
    ‪4 min drive‬
  • Tanjung Aan Beach
    ‪8 min drive‬
  • Lombok (LOP-Lombok Intl.)
    ‪25 min drive‬

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Room options

Villa, 1 Bedroom

  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(3 reviews)
  • 312 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Family Suite, Connecting Rooms (Standard)

8.0 out of 10
Very good
(1 review)
  • 624 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Villa, 1 King Bed (Shared Pool)

  • 581 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Villa, 1 Bedroom, Private Pool

  • 560 sq ft
  • Sleeps 3
  • 1 Double Bed

Family Villa, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Apartment, 2 Bedrooms

  • 710 sq ft
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 2 Twin Beds

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

Family Villa, 2 Bedrooms, Ocean View

  • Sleeps 4
  • 2 Double Beds

About the neighborhood

Kuta

Novotel Lombok Resort and Villas places you within a leisurely stroll of Serenting and Torok Bare Beach and Seger Beach. This 102-room, 4-star hotel has 3 outdoor pools along with a private beach and a full-service spa.

What's nearby

  • Pantai Seger - 8 min walk - 0.4 miles
  • Kuta Beach - 14 min walk - 0.7 miles
  • Serenting and Torok Bare Beach - 19 min walk - 1.0 mile
  • Mandalika International Street Circuit - 4 min drive - 1.7 miles
  • Tanjung Aan Beach - 8 min drive - 2.9 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 28 min drive

Restaurants

  • ‪Terra - ‬4 min drive
  • ‪Mia Mias Kitchen - ‬4 min drive
  • ‪El Bazar - ‬4 min drive
  • ‪Kemangi Bar & Kitchen - ‬3 min drive
  • ‪surfers bar Kuta Lombok - ‬4 min drive

About this property

Novotel Lombok Resort and Villas

On private beach with 3 outdoor pools, near Mandalika International Street Circuit
Novotel Lombok Resort and Villas features a private beach, a full-service spa, and 3 outdoor pools. There's free parking, and an airport shuttle (available 24 hours) for IDR 200000 per vehicle one-way. The 24-hour front desk has staff standing by to help with securing valuables, concierge services, and luggage storage. Other amenities at this beach hotel include a children's pool, a gym, and free WiFi in public areas.
LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and bidets. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 205,700 for adults and IDR 102,850 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Market

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Canoeing
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Kayaking
  • Library
  • Playground
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On a private beach
  • On the bay
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)

More

  • 1 building
  • 3 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1997
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Free crib

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 16 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 205700 for adults and IDR 102850 for children
  • Airport shuttle fee: IDR 200000 per vehicle (one-way, maximum occupancy 4)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Lombok Novotel
Novotel Lombok
Novotel Lombok Hotel
Novotel Lombok Hotel Kuta
Novotel Lombok Kuta
Novotel Lombok Hotel Lombok
Novotel Lombok Resort Villas Kuta
Novotel Lombok Resort Villas
Novotel Lombok Villas Kuta
Novotel Lombok Villas
Novotel Lombok And Villas Kuta
Novotel Lombok Resort and Villas Kuta
Novotel Lombok Resort and Villas Hotel
Novotel Lombok Resort and Villas Hotel Kuta

Frequently asked questions

Is a free cancellation option available at Novotel Lombok Resort and Villas?

Novotel Lombok Resort and Villas provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see within easy reach of Novotel Lombok Resort and Villas?

This hotel is located in Kuta, a short 15-minute walk from Serenting and Torok Bare Beach and also 18 minutes on foot from Kuta Beach. You'll also find Mandalika International Street Circuit and Pantai Seger within a short drive.

Is there parking available at Novotel Lombok Resort and Villas?

Yes, self parking is offered for free at the hotel.

Is a spa located at Novotel Lombok Resort and Villas?

There is a full-service spa available for guests to enjoy and services include hot stone massages, couples treatments, and aromatherapy.

Does Novotel Lombok Resort and Villas include a casino?

No, Novotel Lombok Resort and Villas doesn't have a casino.

Will I find an indoor pool at Novotel Lombok Resort and Villas?

No, this hotel doesn't have an indoor pool; however, there are 3 outdoor pools.

What will couples enjoy most about a stay at Novotel Lombok Resort and Villas?

This waterfront hotel offers many amenities for couples such as a private beach and 3 outdoor pools with some guestrooms featuring private pools.

Are there hot tubs at Novotel Lombok Resort and Villas?

No, there isn't a spa tub at this hotel.

Does Novotel Lombok Resort and Villas feature a restaurant that includes a breakfast menu?

Yes, Novotel Lombok Resort and Villas serves buffet breakfast for a surcharge each morning at Spice Market.

Will Novotel Lombok Resort and Villas allow pets to stay free of charge?

No, pets and service animals aren't allowed at Novotel Lombok Resort and Villas.

Does Novotel Lombok Resort and Villas have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Novotel Lombok Resort and Villas?

The closest major airport to Novotel Lombok Resort and Villas is Lombok (LOP-Lombok Intl.), which is 11.8 mi away (28 minutes by car).

Are there rooms with balconies at Novotel Lombok Resort and Villas?

Yes, some guestrooms at this hotel offer either a balcony or a terrace where guests can enjoy garden or pool views.

Novotel Lombok Resort and Villas Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 128 out of 301 reviews
Rating 8 - Good. 113 out of 301 reviews
Rating 6 - Okay. 38 out of 301 reviews
Rating 4 - Poor. 18 out of 301 reviews
Rating 2 - Terrible. 4 out of 301 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort with everything you need without even leaving. However, shopping Kutta Central area is a bit far but the hotel has a small taxi service to help. Great breakfast and dinner next to the beach and gym 10/10
Stayed 1 night in Jun 2025

10/10 Excellent

Stephen

Stayed 2 nights in Feb 2025

6/10 Okay

Abhinandan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness
The area was quite and peaceful, rooms were well maintained and spacious however found lack in cleanliness when it came to mosquito and insects in the common pool and private pool. Spotted a number of lizards at the lobby and dining restaurant, really unexpected at a 4 star resort. A few fused lights and broken tile in Private pool. Had found ants in the sugar pouches provided in room to make tea.
Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved the make your own donuts
Stayed 3 nights in Feb 2025

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not to recommend

Checkin without explanation of the facilities. Poor breakfast food quality. Housekeeping not properly organized. Asked for preparing the day bed during checkin, in evening still not done. We checked in with 2 adults and 2 kids. Found 2 shower towels in the room only. Kids of other guests using the pool in normal clothes and washed off their make up from kids club face painting in the pool, needed to remind the pool staff the proper pool rules. Second day our room was not made up, asked reception to make up, 3 hours later still not made up. We used this hotel on our way back from north lombok 2 days prior our return flight. At the end we used the Pullman facilities and restaurant next door instead as we felt of much better quality and service.
Stayed 2 nights in Dec 2024

8/10 Good

Catherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice rooms and great service. The property is quite far out of town so you need to take a car at IDR50k each way to get into Kuta. The main down side was the pool layout, you could not have any sunbeds by the pool as pool was raised up on all sides. Bit of a strange design which made it hard to just relax by the pool which was a shame.
Stayed 3 nights in Dec 2024

10/10 Excellent

Claudia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Novotel! We were hesitating between a resort and staying right in Kuta, but I am glad we chose the resort. It gave us a nice and quiet place to hang out that was a needed contrast to the hustle and bustle of the city. The staff were very helpful and nice! Huge shout out to: Leha, Erna, Ong, Sam (who gave the market tour), Rich man, and Ariana! I miss you guys! I would highly recommend!
Stayed 4 nights in Oct 2024

6/10 Okay

Janice

Traveled with partner
Not a lot to do in the area. Service was ok but English was lacking for many of the staff. Menu on restaurant different from the one on site. Food was ok but not great
Stayed 1 night in Oct 2024

10/10 Excellent

Giorgio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/5 great hotel. Missing a few things

Everything about this hotel is amazing. Just a few amenities were missing such as slippers, toothbrush, shower cap.
Stayed 3 nights in Sep 2024

8/10 Good

Martha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ethnic design and innovative layout of the rooms and private and semi private villas with individual pools. Great for families. Staff were helpful and very friendly. Food was good, delicious breakfast buffet. Above ground pool was beautiful and had a lovely view but not great for swimming, only accessible by steps. Beach was beautiful but annoying to be constantly approached by street sellers. We walked to the nearby hill with stunning views of both the ocean and the Madalika racetrack. Very annoying listening to the sounds from the race track. Hills and beach beside the racetrack was shockingly littered with plastics and general garbage.
Stayed 3 nights in Aug 2024

8/10 Good

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property it’s our third time here but it doesn’t seem as good as it used to be. Both our sinks were clogged and the stoppers were dirty. The restaurant has gotten super pricey and the service charge is twice other hotels. Breakfast was good but very limited in choice and quantity. For the price we hope for better.
Stayed 2 nights in May 2024

10/10 Excellent

Jack

Stayed 1 night in May 2024

8/10 Good

Lucas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was great, the staff very friendly and helping us with our queries. Our only comment will be that there was not complete knowledge on the hotels tours.
Stayed 3 nights in Apr 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

We had a great stay. Welcome and service was first class. Pool area is wonderful. Nice restaurant and breakfast. We had a perfect time
Stayed 2 nights in Mar 2024

10/10 Excellent

Poh Cheng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Our group had a great time staying at Novotel. Thanks Mr Khalil of reservation for all the assistance with room requests, transportation arrangement with Mr Sidik (he is the best to bring us around) and special Birthday celebration dinner arrangement. The teams from reception, the bar, restaurants, chef, house keeping are always giving their best services. BIG Thank you everyone for our group awesome holiday.
Stayed 3 nights in Mar 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023

10/10 Excellent

Nick

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
staff were excellent
Stayed 5 nights in Sep 2023

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
My stay at Novotel was last minute, due to travel issues between Jakarta and Bali. I wish I would have spent my entire time at Novotel. The beach was amazing and staff incredible. The room was clean and modern, while the property was classic and well maintained. Check my Insta story @emderrevin for a sneak peak of what to expect. I will return for a much longer stay.
Stayed 1 night in Jun 2023

2/10 Terrible

Jun Toshio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not stay at this hotel

The worst chain hotel I ever stayed! We booked this hotel at first because we thought it was a safe choice, as it is part of the Novotel hotel chain. Turns out that this was the worst experience we could’ve imagine. The room smelled like mold, the room really could use a renovation, and the breakfast food was not good. The hotel is very old and I am surprised it is still on business. Please do not stay there! Waste of money.
Stayed 3 nights in May 2023

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice beach

Comfortable, nice beach, access to town by car
Stayed 3 nights in May 2023

10/10 Excellent

Jeff

Stayed 1 night in Apr 2023

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Emma, Wantirna South

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice service and great property.
Stayed 5 nights in Oct 2022

10/10 Excellent

Nigel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally quite satisfied overall.
Stayed 10 nights in Aug 2022