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Hotel 21

3.0 star property

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Photo gallery for Hotel 21

Outdoor dining
Premium bedding, down comforters, minibar, desk
Restaurant
Interior
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031
  • Place, Kusatsujuku Honjin
    ‪13 min walk‬
  • Place, Tatiki Shrine
    ‪4 min drive‬
  • Place, Kiyomizu Temple
    ‪34 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 322 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Smoking

  • City view
  • 322 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Smoking

  • City view
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • City view
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed
  • Free WiFi

About the neighborhood

Kusatsu

Hotel 21 places you within a 15-minute drive of popular attractions such as Lake Biwa Museum and Biwako Hall. This 3-star hotel has 37 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kusatsujuku Honjin - 13 min walk - 0.7 miles
  • Tatiki Shrine - 4 min drive - 1.0 mile
  • Lake Biwa Museum - 16 min drive - 6.3 miles
  • Kiyomizu Temple - 34 min drive - 17.0 miles
  • Fushimi Inari Shrine - 35 min drive - 16.6 miles

Getting around

  • Kusatsu Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 93 min drive

Restaurants

  • ‪丸源ラーメン 草津店 - ‬7 min walk
  • ‪本家うばがもちや - ‬5 min walk
  • ‪近江バル NADESHICO - ‬7 min walk
  • ‪絶好調ええねん！ - ‬4 min walk
  • ‪スエヒロ 草津店 - ‬6 min walk

About this property

Hotel 21

Hotel 21 features free WiFi in public areas, microwave in a common area, and free use of bicycles. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a garden.
Guests can expect 36-inch flat-screen TVs with digital channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Balconies, refrigerators, and minibars are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Boston Plaza Kusatsu
Kusatsu
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 1,001 reviews
$58 nightly
The price is $65
Jun 21 - Jun 22
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 950 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Frequently asked questions

Are free cancellation options available at Hotel 21?

Hotel 21 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel 21?

As of Jun 20, 2026, prices found for a 1-night stay for 2 adults at Hotel 21 on Jun 21, 2026 start from $62, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hotel 21?

This hotel is located in Kusatsu, close to Lake Biwa Museum, Aeon Mall Kusatsu, and Mizunomori Water Botanical Garden. Lake Biwa is also within a driving distance of 4.3 mi.

Is parking available on site at Hotel 21?

Yes, extended and self parking are offered for free at the hotel. Though parking is limited parking, free RV/bus/truck parking is also available.

Does Hotel 21 include a casino?

No, Hotel 21 doesn't have a casino.

Is there an indoor pool at Hotel 21?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel 21?

Amenities that appeal to couples at this hotel include a down comforter, Hulu, and a minibar.

Are there hot tubs at Hotel 21?

No, this hotel doesn't have a spa tub.

Does Hotel 21 have a restaurant with a breakfast menu?

Yes, Hotel 21 serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel 21 allow pets to stay free of charge?

No, pets aren't allowed at Hotel 21.

Are there connecting rooms at Hotel 21?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel 21?

Yes, every guestroom at Hotel 21 comes with a balcony and some offer city views.

Hotel 21 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 31 out of 85 reviews
Rating 8 - Good. 36 out of 85 reviews
Rating 6 - Okay. 14 out of 85 reviews
Rating 4 - Poor. 4 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024
Verified

6/10 Okay

Kohei

エントランスが分かりにくい。
Stayed 1 night in Mar 2026
Verified

8/10 Good

ATSUSHI

女性向けのサービスが充実していてよかったと思います。
Stayed 1 night in Aug 2025
Verified

8/10 Good

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広々している 電子レンジもすぐに使えて便利
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

WATARU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

ヨシアキ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Verified traveler

浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。

建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023
Verified

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
草津駅に近く、交通の便が良い。 バスルームの鏡にはくもり止めを塗っていてほしかった。
Stayed 1 night in Dec 2022
Verified

8/10 Good

Hiroki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適に滞在できました

駅から少し離れていますが、静かな環境です。 部屋は広く快適でした。Wifi環境も良好でした。 朝食はバイキングでなくセットメニューですが必要十分な量でした。 駅近隣のチェーンホテルより高額ですが、部屋の広さを考えれば納得できます。
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

あどちゃん

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんが親切でした。禁煙希望から喫煙室になってしまったのですが、空気清浄機や清浄スプレーを用意してくれました。匂いはどうしても取れなかったですが、対応が良かったので、まずまず良かったです。部屋は古いなりに清潔感ありでよかったです。朝食も美味しく、ボリュームもありました。働きに来てる方が利用してるようで、近い部屋から大きな声や音も聞こえずよかったです。枕が高いのがわたしには合わなくて残念。2種類くらいあるといいかな。あと、美顔器の貸し出しはとても良かったです。感染対策も出来ていました。とにかく落ち着いて過ごせるホテルでした。駐車場も敷地内無料はいいですね。機会があればまた利用したいです。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
めーちゃくっちゃ良かったです
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

とても便利で助かりました。

部屋も広く、清潔感があった。 お風呂はユニットバスだったが、広々していてゆっくりできました。 駅にも近く、駐車場も広くてチェックアウト後も利用できたのでとても助かりました。また利用したいです。 近江八幡からの道がとても渋滞するので時間は余裕をもってがいいと思います。
Stayed 1 night in Jun 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
綺麗でひろくてよかったです
Stayed 1 night in May 2020
Verified

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort

宿泊するなら1泊

周辺に飲食店が少ないのと、全体的に古い。 連泊ではなければOK。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
親切で対応が良く、朝飯もとても美味かった。 サービスも良いので機会があれば又利用するつもりである。
Stayed 2 nights in Nov 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
駅から少し遠いが、部屋の広さはゆったりとしていてよかった。
Stayed 1 night in Oct 2019
Verified

4/10 Poor

Mitsuo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
全般には、ビジネスでの滞在は問題ありませんでした。毎日清掃もいいし、お風呂もまあまあ広くてよかったです。ただ、室内にある少し古めの湯沸かしポットにいっぱいの水を入れてくれているサービスは要らない、水道水かミネラルウォーターなのか分からず使いたくない。
Stayed 5 nights in Sep 2019
Verified

6/10 Okay

FUJIE

朝食をせめてバイキングにしたら良いのに。

ちょっと周辺が寂しい。 ホテルと企業があるビルがくっついていて 場所がわかりにくかった割には 駅前周辺の他ホテルよりも 割高でした。朝食が予約制の定食しか対応していないところが、調理人がいないことをアピールするのと同じやなあと感じました。
Stayed 1 night in Jul 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建屋は恐らく古いと思いますが、部屋の中の施設は新しくリニューアルしてあり、またアメニティグッズも豊富な上に、フロントでの貸し出しも充実していました。 また、本当は禁煙に泊まりたかったが、喫煙しか空いていなかった為に喫煙室泊まりになった事への対応に細かに気づいて戴くなど、従業員の方々が良かったです。
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
朝和定食、量もあり大変満足しました
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

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