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Hotel 21

3.0 star property
Hotel with free parking, in the vicinity of Lake Biwa Museum

Choose dates to view prices

Photo gallery for Hotel 21

Outdoor dining
Restaurant
Interior
Reception
Premium bedding, down comforters, minibar, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Laundry

Explore the area

View in a map
Wakatake-cho 7-10, Kusatsu, Shiga, 525-0031
  • Place, Kusatsujuku Honjin
    ‪13 min walk‬
  • Place, Tatiki Shrine
    ‪3 min drive‬
  • Place, Kiyomizu Temple
    ‪31 min drive‬

Room options

View all photos for Standard Twin Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Twin Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Twin Room, Smoking

  • 322 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room, Smoking

Premium bedding, down comforters, minibar, desk

Standard Double Room, Smoking

  • 194 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Economy Double Room, Non Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Economy Double Room, Smoking

36-inch flat-screen TV with digital channels, TV, Netflix

Economy Double Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

About the neighborhood

Kusatsu

Hotel 21 places you within a 15-minute drive of popular attractions such as Lake Biwa Museum and Biwako Hall. This 3-star hotel has 37 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Kusatsujuku Honjin - 13 min walk - 0.7 miles
  • Tatiki Shrine - 3 min drive - 1.0 mile
  • Kiyomizu Temple - 31 min drive - 15.8 miles
  • Fushimi Inari Shrine - 32 min drive - 16.0 miles
  • Philosopher's Path - 38 min drive - 17.6 miles

Getting around

  • Kusatsu Station - 9 min walk
  • Kansai Intl. Airport (KIX) - 93 min drive

Restaurants

  • ‪丸源ラーメン 草津店 - ‬7 min walk
  • ‪スエヒロ 草津店 - ‬6 min walk
  • ‪秋吉 草津店 - ‬5 min walk
  • ‪絶好調ええねん！ - ‬4 min walk
  • ‪Spanish Bar PLOMO - ‬6 min walk

About this property

Hotel 21

Hotel with free parking, in the vicinity of Lake Biwa Museum
Hotel 21 features free WiFi in public areas, microwave in a common area, and free use of bicycles. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with luggage storage and dry cleaning/laundry. Additional amenities include laundry facilities, a vending machine, and a garden.
Guests can expect 36-inch flat-screen TVs with digital channels and Netflix, along with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Lanais, refrigerators, and minibars are also standard.
Recreational amenities at the hotel include complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Hotel Boston Plaza Kusatsu
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
8.8 out of 10, Excellent, 955 reviews
$48 nightly
The price is $53
Jan 4 - Jan 5, 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 8:30 AM for a fee: JPY 950 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Free bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Built in 1990
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with digital channels
  • Hulu
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 6 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately JPY 950 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HOTEL 21 Kusatsu
21 Kusatsu
Hotel 21 Hotel
Hotel 21 Kusatsu
Hotel 21 Hotel Kusatsu

Frequently asked questions

Are free cancellation options available at Hotel 21?

Hotel 21 provides free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

What is there to do close to Hotel 21?

This hotel is located in Kusatsu, close to Aeon Mall Kusatsu, Lake Biwa Museum, and Otsu Kogan Nagisa Park. Lake Biwa is also within a driving distance of 4.3 mi.

Is there parking available at Hotel 21?

Yes, self parking and long-term parking are offered for free at the hotel. Though parking is limited, free RV/bus/truck parking is also available.

Does Hotel 21 include a casino?

No, Hotel 21 doesn't have a casino.

Is there an indoor pool at Hotel 21?

No, there is no indoor pool at this hotel.

Is Hotel 21 good for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and Netflix.

Are there hot tubs at Hotel 21?

No, this hotel doesn't have a spa tub.

Does Hotel 21 have a restaurant with a breakfast menu?

Yes, Hotel 21 serves a full breakfast each morning for a surcharge from its restaurant.

Will Hotel 21 allow pets to stay free of charge?

No, pets aren't allowed at Hotel 21.

Does Hotel 21 have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Hotel 21?

Yes, every guestroom at Hotel 21 comes with a lanai with some featuring city views.

Hotel 21 Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 30 out of 80 reviews
Rating 8 - Good. 35 out of 80 reviews
Rating 6 - Okay. 11 out of 80 reviews
Rating 4 - Poor. 4 out of 80 reviews
Rating 2 - Terrible. 0 out of 80 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hironori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient transportation, clean roon
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, clean, new washrooms and free parking near station.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room for 3 people, though we didn't realise one bed would be smaller than the others. It was not a problem though. Bathroom needed a little extra cleaning and the shower curtain probably needed replacing if you looked close enough. Reception kindly let us leave our bags after checkout so we could get lunch before leaving Kusatsu.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

4/10 Poor

Yasuhiro

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

8/10 Good

ATSUSHI

Traveled with family and small children
女性向けのサービスが充実していてよかったと思います。
Stayed 1 night in Aug 2025

8/10 Good

Takayuki

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋が広々している 電子レンジもすぐに使えて便利
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

sky

Stayed 1 night in Mar 2025

10/10 Excellent

WATARU

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もキレイで、満足できた。チェックアウト時にカイロをくれる心遣いがすごく嬉しかった。
Stayed 1 night in Jan 2025

6/10 Okay

kurokochi

Business traveler
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

ヨシアキ

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
スタッフ施設清潔でとても良かったです！ 滋賀県に行った際はまた行きたいホテルでした。
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

真一

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
浴室カーテンの臭いが生乾き臭で不快でした。 それ以外は満足です。
Stayed 2 nights in Jul 2024

10/10 Excellent

Dokyung

Stayed 1 night in May 2024

6/10 Okay

JIN

Stayed 1 night in May 2024

6/10 Okay

WADA

Business traveler
Disliked: Cleanliness
Stayed 1 night in Mar 2024

6/10 Okay

KAZUHITO

ゆったり過ごすには申し分なし。

建物は新築ではありませんが、バス・トイレは改築されて清潔です。部屋の広さは申し分なく、ゆったり過ごせました。
Stayed 1 night in Dec 2023

8/10 Good

ケンイチ

Stayed 1 night in Oct 2023

8/10 Good

Kazuhito

Liked: Cleanliness, staff & service, property conditions & facilities
部屋が広い
Stayed 1 night in Sep 2023

6/10 Okay

ひとみ

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

YUKO

Business traveler
Liked: Cleanliness, staff & service
トイレのタンクの水がポトンポトン落ちて気になって寝れなかった。トイレのドアを閉めたら気にならなかったです。
Stayed 2 nights in Sep 2023

8/10 Good

HIDETAKA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Akinori

Stayed 1 night in Jun 2023