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Smile Hotel Kumamoto Suizenji

3.0 star property

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Photo gallery for Smile Hotel Kumamoto Suizenji

Restaurant
Reception
Free WiFi
Property grounds
Property amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
1-2-20, Suizenji, Chuo-ku, Kumamoto, Kumamoto, 862-0950
  • Place, Suizenji Gardens
    ‪10 min walk‬
  • Place, Izumi Shrine
    ‪11 min walk‬
  • Place, Kumamoto Castle
    ‪4 min drive‬
  • Airport, Kumamoto (KMJ)
    ‪26 min drive‬

Room options

View all photos for Single Room, Non Smoking

Free WiFi

Single Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Single Room, Smoking

Free WiFi

Single Room, Smoking

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Twin Room, Non Smoking

Free WiFi

Twin Room, Non Smoking

  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Smoking

Free WiFi

Twin Room, Smoking

  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Kumamoto

Located in Chuo Ward, Smile Hotel Kumamoto Suizenji is a leisurely stroll from popular sights such as Suizenji Gardens and Izumi Shrine. This 85-room, 3-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and a computer station.

What's nearby

  • Suizenji Gardens - 10 min walk - 0.5 miles
  • Izumi Shrine - 11 min walk - 0.6 miles
  • Contemporary Art Museum Kumamoto - 2 min drive - 1.2 miles
  • Kumamoto City Hall - 3 min drive - 1.4 miles
  • Kumamoto Castle - 4 min drive - 1.8 miles

Getting around

  • Zoological and Botanical Gardens Entrance Tram Stop - 3 min drive
  • Suizenji station - 4 min walk
  • Kumamoto Airport (KMJ) - 42 min drive

Restaurants

  • ‪コーエイ - ‬3 min walk
  • ‪焼肉 八米 - ‬6 min walk
  • ‪和み処 よし田屋ふくろう - ‬6 min walk
  • ‪福来亭 - ‬3 min walk
  • ‪トタン屋水前寺店 - ‬5 min walk

About this property

Smile Hotel Kumamoto Suizenji

Smile Hotel Kumamoto Suizenji features free WiFi in public areas, microwave in a common area, and a meeting room. Self parking is offered for JPY 800 per night. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a computer station, laundry facilities, and a vending machine.
32-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and toilets with an electronic bidet. Housekeeping is not available.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 800 per night)
  • Extended parking on site (JPY 800 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends; JPY 1,000 for adults and JPY 500 for children
  • A restaurant

Restaurants on site

  • Restaurant Yellow

Things to do

  • Bicycle rentals

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • No housekeeping service

Business services

  • Computer station
  • Meeting room

Spa

  • Massage

More

  • 7 floors
  • Banquet hall

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1000 for adults and JPY 500 for children
  • Self parking fee: JPY 800 per night
  • Extended parking fee: JPY 800 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3 PM—-1:00 AM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? For a fee, this property offers self parking, along with extended parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Suizenji
Smile Kumamoto Suizenji
Smile Suizenji
Smile Kumamoto Suizenji
Smile Hotel Kumamoto Suizenji Hotel
Smile Hotel Kumamoto Suizenji Kumamoto
Smile Hotel Kumamoto Suizenji Hotel Kumamoto

Frequently asked questions

Is a free cancellation option available at Smile Hotel Kumamoto Suizenji?

Smile Hotel Kumamoto Suizenji offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to do near Smile Hotel Kumamoto Suizenji?

This hotel is situated in Chuo Ward within a short 10-minute walk of Suizenji Gardens and also 19 minutes on foot from Kenritsu Library. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto within a short drive.

Is parking available on site at Smile Hotel Kumamoto Suizenji?

Yes, parking is offered for JPY 800 per night.

Is there a spa available at Smile Hotel Kumamoto Suizenji?

Spa services at the hotel include massages.

Does Smile Hotel Kumamoto Suizenji include a casino?

No, Smile Hotel Kumamoto Suizenji doesn't have a casino.

Will I find an indoor pool at Smile Hotel Kumamoto Suizenji?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Smile Hotel Kumamoto Suizenji?

Couples staying at this hotel will appreciate amenities like free Internet access as well as a restaurant and massages.

Does Smile Hotel Kumamoto Suizenji have a hot tub?

No, there isn't a spa tub at this hotel.

Does Smile Hotel Kumamoto Suizenji have a restaurant that serves breakfast?

Yes, Smile Hotel Kumamoto Suizenji serves buffet breakfast for a surcharge on weekday mornings at Restaurant Yellow.

Does Smile Hotel Kumamoto Suizenji allow pets to stay for free?

No, pets aren't allowed at Smile Hotel Kumamoto Suizenji.

Are there connecting rooms at Smile Hotel Kumamoto Suizenji?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Smile Hotel Kumamoto Suizenji?

The closest major airport to Smile Hotel Kumamoto Suizenji is Kumamoto Airport (KMJ), which is 10.2 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Smile Hotel Kumamoto Suizenji?

No, there aren't any guestrooms with balconies at Smile Hotel Kumamoto Suizenji.

Smile Hotel Kumamoto Suizenji Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 27 out of 60 reviews
Rating 8 - Good. 24 out of 60 reviews
Rating 6 - Okay. 7 out of 60 reviews
Rating 4 - Poor. 2 out of 60 reviews
Rating 2 - Terrible. 0 out of 60 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Séverine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do not wish to leave a detailed comment. A few words: the staff are very pleasant, the place is clean and the free-access massage chairs are incredible.
Stayed 2 nights in Jan 2024

10/10 Excellent

TOMOKI

Stayed 1 night in Jul 2022

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The smile hotel was in walking distance from the train station and tram stop the staff were so friendly
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in hotel staff not friendly. Room very dirty. Noisy and very small room. Near the train railway. But bed are comfortable.
Stayed 2 nights in Dec 2018

6/10 Okay

Li Ling, Singapore

Liked: Cleanliness, staff & service, room comfort

The room waa clean. Toilet is abit small though.

When entering the hotel, the lobby loioks messy and dim. The room was clean. The staff were helpful.
Stayed 2 nights in May 2018

6/10 Okay

Mansour, Fukuoka

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Nice Stay at smile hotel

the hotel in overall is good but it is only suitable for couples, not a family. The room is too narrow and doesn't include any facilities for babies.
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Staff & service
特にありません。
Stayed 1 night in Sep 2024

8/10 Good

TOSHIYUKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

ERIKA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全ておいて満足できるホテルです。 朝食がとても美味しかったです。
Stayed 3 nights in Mar 2024

10/10 Excellent

Shogo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
いいと思う
Stayed 1 night in Feb 2024

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

WATANABE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

かつみ

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの皆様の応対が良くて、また利用したいと思いました。
Stayed 1 night in Nov 2023

8/10 Good

NORIO

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Naoya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
シャンプーバー、22時までビールとコーヒー飲み放題、お部屋にメッセージがあったりと、少し古いホテルを改装した雰囲気ですが、それを大きく上回るサービスの良さがあります。
Stayed 1 night in Aug 2023

8/10 Good

トモオ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

ユウコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

コウスケ

Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Tomoya

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

HITOSHI

Liked: Staff & service
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ネット予約のホテルの外観の写真があまり良いイメージでは無いように感じましたが、立地が良かったので予約しましたが… スタッフの方の対応もとても良く、お部屋も清潔な感じでした。外観もイメージとは違ってました。無料のコーヒーやシャンプーバー、カイロなどサービスも良かったです。カイロは翌日の娘の受験会場で使わせて頂きました。 又機会があれば利用させて頂きたいと思います。
Stayed 1 night in Jan 2023

10/10 Excellent

SHENGSHUI

Stayed 2 nights in Sep 2022

10/10 Excellent

Taro

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
仕事で宿泊しました。市電とJR駅に近くて移動には便利。近くにコンビニもありますが、繁華街からは離れています。室内は綺麗で清掃もきちんとされていて良かったと思います
Stayed 1 night in Aug 2022

10/10 Excellent

HARUYOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

アットホーム雰囲気でした

素泊まりの1泊でしたが、チェックインの時からフロントの方の対応は良く、気持ち良く滞在できました。ウエルカムドリンクのサービスや、マッサージチェアが置いてあったらりして、楽しく過ごせました。
Stayed 1 night in Jul 2022