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REF Kumamoto by VESSEL HOTELS

Property class: 4

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Photo gallery for REF Kumamoto by VESSEL HOTELS

A modern indoor pool area with a glass wall offering a view of a garden.
A modern bathroom with a large bathtub, a sink, and a toilet. There is a clock on the wall and a potted plant in the corner.
A modern interior space with a glass enclosure displaying an outdoor garden area.
A spacious lobby with a wooden bench, a reception desk, a map on the wall, and potted plants.
A modern indoor garden with a hot tub, surrounded by lush greenery and a stone pathway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
7-2 Shinshigai, Chuo-ku, Kumamoto, Kumamoto, 860-0803
  • Place, Sakura Machi Kumamoto
    ‪3 min walk‬
  • Place, Kumamoto-jo Hall
    ‪4 min walk‬
  • Place, Kumamoto Castle
    ‪15 min walk‬
  • Airport, Kumamoto (KMJ)
    ‪38 min drive‬

Room options

View all photos for Single Room, Non Smoking (Shower Booth)

A hotel room with a bed, a TV, a bedside table, and a window with curtains.

Single Room, Non Smoking (Shower Booth)

9.2 out of 10
Wonderful
(29 reviews)
  • 149 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with curtains.

Standard Twin Room, Non Smoking

8.6 out of 10
Excellent
(11 reviews)
  • 181 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Moderate Twin Room, Non-smoking

A hotel room with two beds, a small desk, a chair, and a window with curtains.

Moderate Twin Room, Non-smoking

9.2 out of 10
Wonderful
(11 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room

Laptop workspace, blackout drapes, iron/ironing board (on request)

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Moderate Twin Room

Laptop workspace, blackout drapes, iron/ironing board (on request)

Moderate Twin Room

  • Sleeps 2
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room

A hotel room with two beds, a round table, and a sliding glass door to the outside.

Premium Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Kumamoto

Located in Chuo Ward, REF Kumamoto by VESSEL HOTELS is adjacent to Sunroad Shinshigai Shopping Street and within a 5-minute walk of other popular sights like Sakura Machi Kumamoto. This 229-room, 4-star hotel welcomes guests with conveniences like a restaurant, free in-room WiFi, and laundry facilities.

What's nearby

  • Sunroad Shinshigai Shopping Street - 1 min walk - 0.1 miles
  • Sakura Machi Kumamoto - 3 min walk - 0.2 miles
  • Kumamoto-jo Hall - 4 min walk - 0.3 miles
  • Kumamoto City Hall - 7 min walk - 0.4 miles
  • Kumamoto Castle - 15 min walk - 0.8 miles

Getting around

  • Suidocho Tram Stop - 12 min walk
  • Fujisakigumae station - 18 min walk
  • Kumamoto Airport (KMJ) - 45 min drive

Restaurants

  • ‪らーめん おっぺしゃん 熊本本店 - ‬1 min walk
  • ‪黒龍紅 - ‬2 min walk
  • ‪天草の魚と馬刺しの店 魚粋 - ‬1 min walk
  • ‪えびすや - ‬1 min walk
  • ‪立ち呑み タマヤ - ‬2 min walk

About this property

REF Kumamoto by VESSEL HOTELS

REF Kumamoto by VESSEL HOTELS features free WiFi in public areas, microwave in a common area, and laundry facilities. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include a vending machine and a water dispenser.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, toothbrushes and toothpaste, and slippers. In-room massages are available, and other amenities include electric kettles and phones.
Public bath/onsen services include an indoor public bath (no minerals). This service features separate men and women areas.

Similar properties

Lobby
KOKO HOTEL Premier Kumamoto
Chuo Ward
  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk
9.2 out of 10, Wonderful, 691 reviews
$69 nightly
The price is $80
Sep 1 - Sep 2
KOKO HOTEL Premier Kumamoto

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (JPY 1,600 per night)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A restaurant

Family friendly

  • Baby toys
  • Children's games
  • Children's toys
  • Laundry facilities
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Multilingual staff

Spa

  • In-room massages
  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is not included in the Breakfast Included rate for children ages 6-18. Breakfast is available on site for the listed surcharge.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 200.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately JPY 1800 for adults and JPY 900 for children
  • Nearby parking fee: JPY 1600 per night (787 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 指令(生衛)第184号

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

REF Kumamoto by VESSEL HOTELS Hotel
REF Kumamoto by VESSEL HOTELS Kumamoto
REF Kumamoto by VESSEL HOTELS Hotel Kumamoto

Frequently asked questions

What's there to see near REF Kumamoto by VESSEL HOTELS?

This hotel is situated in Chuo Ward, just steps from Sakura Machi Kumamoto and Sunroad Shinshigai Shopping Street, and within a short walk of Shimotori Shopping Arcade. You'll also find Kumamoto Castle and Contemporary Art Museum Kumamoto less than a mile away.

How much does it cost to stay at REF Kumamoto by VESSEL HOTELS?

As of Aug 14, 2026, prices found for a 1-night stay for 2 adults at REF Kumamoto by VESSEL HOTELS on Aug 31, 2026 start from $119, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at REF Kumamoto by VESSEL HOTELS?

No, there isn't parking at this hotel.

Does REF Kumamoto by VESSEL HOTELS have a casino?

No, REF Kumamoto by VESSEL HOTELS doesn't have a casino.

Will I find an indoor pool at REF Kumamoto by VESSEL HOTELS?

No, there is no indoor pool at this hotel.

Is REF Kumamoto by VESSEL HOTELS a good place to stay for couples?

Amenities that appeal to couples at this hotel include in-room massages, free wired internet, and slippers.

Does REF Kumamoto by VESSEL HOTELS have a hot tub?

No, there isn't a spa tub at this hotel.

Does REF Kumamoto by VESSEL HOTELS have a restaurant that serves breakfast?

Yes, REF Kumamoto by VESSEL HOTELS serves buffet breakfast each morning for a surcharge from its restaurant.

Will REF Kumamoto by VESSEL HOTELS allow pets to stay for free?

No, pets aren't allowed at REF Kumamoto by VESSEL HOTELS though service animals are welcome.

Does REF Kumamoto by VESSEL HOTELS have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from REF Kumamoto by VESSEL HOTELS?

The closest major airport to REF Kumamoto by VESSEL HOTELS is Kumamoto Airport (KMJ), which is 11.7 mi away (45 minutes by car).

Can I book a room with a balcony at REF Kumamoto by VESSEL HOTELS?

No, there aren't any guestrooms with balconies at REF Kumamoto by VESSEL HOTELS.

REF Kumamoto by VESSEL HOTELS Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 661 reviews
Rating 8 - Good. 135 out of 661 reviews
Rating 6 - Okay. 44 out of 661 reviews
Rating 4 - Poor. 7 out of 661 reviews
Rating 2 - Terrible. 3 out of 661 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Giany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel right downtown of Kumamoto covered walkway. Hotel is huge with a great and spacious onsen with both outdoor and indoor bath. Lot of great dinner options. Breakfast was absolutely wonderful. Kumamoto castle is 15min walking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Onsen in premises. Indoor and outdoor Nice room with good room pijama Breakfast was Ok , nothing special Centrally located easy to reach Parking close near by not in property
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Giany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central, 20min walk to Kumamoto Castle, 1min walk from closest tramway station. Right in the covered pedestrian walk area. Rooms are well equipped very clean. Huge onsen indoor and outdoor, breakfast is absolutely wonderful, tasty with plenty of options.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Yi

Liked: Cleanliness, staff & service, amenities
Nice Location + Great Breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Great bathhouse and sauna here.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Ken Chun Fai

Liked: Cleanliness, staff & service, amenities
Great size of room, good location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Hao

Liked: Cleanliness, staff & service, amenities
The breakfast is excellent.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Junko

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

hsiangyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is hard without any instructions.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. The staff was very helpful, breakfast was also great.
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Kun-Han

Liked: Cleanliness, staff & service, property conditions & facilities
Great spa, great service. Can't ask for more.
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Minghsuan

Clean and nice
Stayed 5 nights in Jan 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception were very friendly and helpful. The location was very central, which unfortunately resulted in higher parking costs overnight. The internet was excellent, and a coin laundry was available. We didn't worry about the hot baths. The only real negative was the minimal space for suitcases. This wasn't popular with my travelling companions.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

jeanyoung

Liked: Cleanliness, staff & service, amenities
Clean and Location
Stayed 3 nights in Oct 2025
Verified review

10/10 Excellent

JEHO

Liked: Cleanliness, staff & service, amenities
Very good!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Wei Yi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, amenities, property conditions & facilities
Location is great for castle and shopping. Clean and quiet and enjoyed the public bath.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel with amazing spa
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great but the hotel is a little dated.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

AbRahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel staff
Stayed 2 nights in Dec 2024
Verified review

10/10 Excellent

Scott

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel. Great location
Stayed 4 nights in Apr 2024
Verified review

8/10 Good

JIN MING

Liked: Cleanliness, amenities, property conditions & facilities
Best location for dinning
Stayed 2 nights in Nov 2024
Verified review

8/10 Good

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location Hotel comes with complimentary drinks and variety of amenity choices
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, excellent staff, small but clean rooms, excellent value. Bfast was not up to expectations
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing onsen and facilities. There’s a space to sit and eat
Stayed 2 nights in Jan 2025

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