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Mitsui Garden Hotel Kumamoto

3.0 out of 5.0

Recent guest reviews

I stay here in kuma room for one night. There were so many kumamon's items. I took a lot of photos, and had a great time. The location is good, too. Staff was helpful ,recommended a nice restaurant .I wish to come back here again in near future.

We had a great time at this hotel, the staff were very professional. The hotel is well located (very close to the bus terminal in the city center), very good wifi, cheap coin laundry, very clean room which was well equipped with fridge, safe and even trouser press, a phone charger and ethernet port.

We stayed in Kuma room for 2 days in this trip. The price is reasonable when compared to the other hotels with Kumamon features. Neat but not very spacious, as usual in other Japanese hotels. However, my kids really loved it.

We appreciate every staff of this hotel, they are warm and willing to help us with patient. We were facing the problem of typhoon in Japan, they help us to check the weather, call the hotel and car rental company, helped us a lot when we were rescheduling our journey. Car park crews were also helpful and caring, the carpark for residence visitors is only 1100yen per day. I highly recommend this hotel due to their friendly staff!

From the JR station, we took the tram and found that the best stop is no. 8 (Karashimacho) and not no. 7 which was our choice since it looked a deceivingly shorter route on google. Alighting from the tram at stop no. 8 (facing the covered shopping arcade, walk towards your right, cross the road at the traffic lights and the hotel is just a minute ahead. We arrived around mid-day before the check-in time at 2 pm. We were prepared to store our luggage at the hotel, but management changed their mind and decided to let us in earlier. This was appreciated and set the tone for a pleasant stay in the modest and spotlessly clean room. There are eateries along this covered arcade which meanders northerly to the Nikko Hotel and the Tsuruya Department store. There is a food court in the store as well as the basement supermarket selling cooked and fresh produce. A Japanese breakfast at the hotel in the morning was a good start to the day. It was solid traditional fare and those who prefer a Western breakfast should go out to the cafes in the arcade for more choices. We used the hotel as a base to visit Hitoyoshi since trains were not running to Aso. We found the tourist information counter at the local/express section of the train station more helpful rather than the one at the Shinkansen train section because they seem to have more relevant maps and the train reservation office is just conveniently next door.

We have stayed in Mitsui Garden Hotel in Nagoya so we thought this one in Kumamoto would be similar. We are wrong. The hotel is located right in the middle of two tram stations so unless you are taking a taxi you need to walk for a brief distance. The Karashimacho station seems to be more convenient where a covered shopping arcade is located. Since the hotel is not close to any other restaurant we spent all our dinner at the Shinshigai area. The hotel room is of reasonable size and the breakfast was more or less standard for a 3-star hotel. Not much surprising point to note.

The location was really goot. The hotel is close with downtown. But the room was a bit small and I did not know that paying parking bill is not added in the invoice. Except this two things, other parts was really good.

Stayed for 1 night arriving in the evening after taking the ferry from Shimabara. Our car was too large for the hotel parking system (one of those lift ones) however was no problem. A hotel attendant took us to a partner parking lot less than 50 m away - and took our luggage back tot he hotel. Payment was also over the hotel bill. Room was clean and comfortable - nothing special but good and at a very competitive price. We were not here for very long but the central shopping and castle area is easily walkable - the garden we did by car as we were leaving town.

This hotel is neither horrible nor is it good. Single rooms are very small but double rooms are expensive when paying the rack rate. We paid $240.per night even though online prices are less expensive ( they had us down for one person). The room is a basic hotel room. No views. If you need English t.v. or for that matter English in general you will not find it here . The location is easy to walk to from the center and trams. I would check other hotels first.

Hotel is a convenient short walk away from the Shimotori shopping arcade. Rooms are in good condition and staff are friendly and helpful. Staff manning the parking were very helpful and provided much assistance.

1-20, Kouya Imamachi Kumamoto Kumamoto-ken

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Laundry facilities

Located within a 5-minute walk of Shinshigai Shotengai, Mitsui Garden Hotel Kumamoto is within a 15-minute stroll of Kumamoto City Hall. This 225-room, 3-star hotel has in-room conveniences like refrigerators, coffee makers, and flat-screen TVs. Sakura-no-baba Josaien and Contemporary Art Museum Kumamoto are also a short walk from this Kumamoto hotel.


Start each morning with breakfast, served for a fee from 6:30 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.


All of Mitsui Garden Hotel Kumamoto's 225 air-conditioned rooms provide refrigerators, coffee makers, and safes. Flat-screen TVs come with pay movies, and guests can stay connected with free WiFi and wired Internet. Rooms also include desks.

Property features

At Mitsui Garden Hotel Kumamoto, guests have access to free WiFi in public areas, 3 meeting rooms, and laundry facilities. Valet parking is available for JPY 1100 per night. Staff members are on hand to provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk.

Room options

Standard Twin Room, 2 Bedrooms, Non Smoking

TwinXL 2 | Sleeps 3

Standard Twin Room, 2 Bedrooms, Smoking

TwinXL 2 | Sleeps 3

Standard Single Room, 1 Bedroom, Non Smoking

Full 1 | Sleeps 2

Standard Single Room, 1 Bedroom, Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

80% of guests recommend this hotel

Total of 292 reviews